📍 Job Overview

Job Title: EU Supply Chain Capacity Planning Program Manager
Company: Amazon
Location: Luxembourg
Job Type: On-site
Category: Operations & Supply Chain
Date Posted: July 1, 2025

🚀 Role Summary

Manage storage capacity and optimize inventory storage across Amazon's EU Customer Fulfillment network.
Develop and maintain capacity planning models and forecasts to drive storage utilization and efficiency.
Collaborate cross-functionally to align capacity planning with demand forecasts and inventory strategies.
Define capacity solutions and steer projects focused on improving bin utilization and reducing operational costs.
Occasional travel to sites across EU may be required.

📝 Enhancement Note: This role requires a strong analytical mindset, innovative thinking, and the ability to drive results in a complex, data-driven environment. Familiarity with supply chain principles, inventory management, and network planning is essential for success in this position.

💻 Primary Responsibilities

Capacity Planning & Forecasting: Develop and maintain accurate capacity planning models and forecasts to manage fullness levels and optimize storage utilization across different network types.
Performance Monitoring: Monitor and analyze key performance metrics, such as network fullness levels, bin utilization rates, and forecast accuracy, to identify trends and opportunities for improvement.
Cross-Functional Collaboration: Partner with S&OP teams, FC Operations, Regional Space Management, and ACES teams to align capacity planning with demand forecasts, inventory strategies, and operational goals.
Network Planning: Define mid-term capacity solves, anticipating constraints, and steering solutions to ensure optimal network performance.
Optimization Projects: Collaborate with cross-functional teams on optimization projects focused on improving bin utilization, reducing operational costs, and enhancing overall network efficiency.
Special Network Planning: Support special network planning, including Hazmat, Beer/Wine/Spirits operations, and other unique inventory types.

📝 Enhancement Note: This role requires a proactive approach to problem-solving, strong communication skills, and the ability to simplify complex topics for broad audiences. Experience with operations and delivery methodologies such as Lean/Six Sigma is a plus.

🎓 Skills & Qualifications

Education: Bachelor's degree in Engineering, Business Administration, Operations Research, Mathematics, Statistics, or a related quantitative field.

Experience: Proven experience in supply chain, logistics, or operations planning.

Required Skills:

Strong analytical skills with experience in data analysis and interpretation.
Advanced Excel knowledge.
Strong oral and written communication skills in English.
Ability to simplify complex topics for broad audiences.

Preferred Skills:

Creative and innovative mindset for finding new solutions and designing innovative methods, systems, and processes.
Proven track record of taking ownership and driving results.
Advanced BI skills, including SQL, Python, and VBA.
Experience with operations and delivery methodologies such as Lean/Six Sigma.
Willingness to travel occasionally to sites across EU.

📝 Enhancement Note: Candidates with a background in data analysis, operations research, or a related field are well-positioned to succeed in this role. Familiarity with Amazon's operations and delivery methodologies is a plus but not required.

📊 Web Portfolio & Project Requirements (N/A - Not Applicable for this Role)

💵 Compensation & Benefits

Salary Range: €70,000 - €90,000 per year (Estimated based on market research and regional adjustments for Luxembourg)

Benefits:

Competitive benefits package, including health, dental, and vision insurance.
Retirement savings plan with company match.
Generous vacation and leave policies.
Employee discounts on Amazon products and services.
Opportunities for professional growth and development.

Working Hours: Full-time position with standard working hours, Monday through Friday, 9:00 AM to 5:00 PM CET. Occasional overtime or weekend work may be required to meet project deadlines or maintain network performance.

📝 Enhancement Note: Salary range is estimated based on market research and regional adjustments for Luxembourg. Actual salary may vary based on experience, qualifications, and company discretion.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Company Size: Amazon employs over 1.6 million people worldwide, with a significant presence in Luxembourg.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Team Structure:

The EU Capacity Planning team focuses on managing storage capacity and driving optimization across Amazon's EU Customer Fulfillment network.
The team works closely with S&OP teams, FC Operations, Regional Space Management, and ACES teams to align capacity planning with demand forecasts and inventory strategies.
The role reports directly to the EU Capacity Planning Manager and works collaboratively with cross-functional teams to drive results.

Development Methodology:

Amazon's approach to capacity planning is data-driven and focused on continuous improvement.
The team uses advanced analytics, forecasting models, and optimization techniques to manage storage capacity and drive operational efficiency.
Collaboration and cross-functional alignment are essential for success in this role.

Company Website: www.amazon.com

📝 Enhancement Note: Amazon's company culture is focused on innovation, customer obsession, and long-term thinking. The company encourages employees to think like business owners and drive results in a fast-paced, dynamic environment.

📈 Career & Growth Analysis

EU Supply Chain Capacity Planning Program Manager: This role is responsible for managing storage capacity and driving optimization across Amazon's EU Customer Fulfillment network. The position sits at the intersection of data analytics, program management, and operations, offering high ownership and the ability to make an impact on its scope.

Reporting Structure: The role reports directly to the EU Capacity Planning Manager and works collaboratively with cross-functional teams, including S&OP teams, FC Operations, Regional Space Management, and ACES teams.

Technical Impact: The EU Supply Chain Capacity Planning Program Manager plays a critical role in ensuring optimal storage capacity and efficient inventory management across Amazon's EU network. Their work directly impacts customer experience, operational efficiency, and cost savings.

Growth Opportunities:

Career Progression: With experience and strong performance, candidates may progress to senior roles within the capacity planning team or explore opportunities in related fields, such as network planning, inventory management, or operations management.
Technical Skill Development: Amazon encourages continuous learning and offers opportunities for employees to develop their skills in data analysis, forecasting, and optimization techniques.
Leadership Development: As the role involves managing cross-functional projects and influencing stakeholders, it provides opportunities for candidates to develop their leadership and communication skills.

📝 Enhancement Note: Career progression in Amazon's supply chain and operations teams typically follows a path from individual contributor roles to management and leadership positions. Strong performance and a track record of driving results are essential for advancement.

🌐 Work Environment

Office Type: Amazon's Luxembourg office is a modern, collaborative workspace designed to foster innovation and productivity. The office features open-plan workspaces, meeting rooms, and breakout areas equipped with state-of-the-art technology.

Office Location(s): Luxembourg City, Luxembourg

Workspace Context:

Collaborative Environment: The office encourages cross-functional collaboration and features open-plan workspaces that facilitate teamwork and idea-sharing.
Technology & Tools: Amazon provides employees with access to advanced analytics tools, forecasting software, and optimization platforms to support their work.
Work-Life Balance: Amazon offers flexible working arrangements, including remote work options, to support employees' work-life balance.

Work Schedule: Full-time position with standard working hours, Monday through Friday, 9:00 AM to 5:00 PM CET. Occasional overtime or weekend work may be required to meet project deadlines or maintain network performance.

📝 Enhancement Note: Amazon's work environment is designed to be inclusive, collaborative, and supportive of employees' professional growth and development. The company encourages employees to take ownership of their work and drive results in a dynamic, fast-paced environment.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to discuss the role, qualifications, and fit for the team.
On-site Interview: An on-site interview at Amazon's Luxembourg office, including meetings with the hiring manager, team members, and other stakeholders.
Case Study & Presentation: A case study or presentation focused on capacity planning, forecasting, or network optimization, followed by a Q&A session.
Final Decision: A final decision based on the candidate's performance throughout the interview process and their fit for the role and team.

Portfolio Review Tips: (N/A - Not Applicable for this Role)

Technical Challenge Preparation: (N/A - Not Applicable for this Role)

ATS Keywords: (N/A - Not Applicable for this Role)

📝 Enhancement Note: Amazon's interview process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit. The company values candidates who think like business owners, drive results, and collaborate effectively with cross-functional teams.

🛠 Technology Stack & Web Infrastructure (N/A - Not Applicable for this Role)

👥 Team Culture & Values

EU Supply Chain Capacity Planning Values:

Customer Obsession: Focus on understanding and meeting customer needs through data-driven decision-making and continuous improvement.
Ownership: Take responsibility for driving results and delivering on commitments, both individually and as a team.
Invent & Simplify: Embrace a mindset of innovation and simplification, constantly seeking new ways to improve processes and drive efficiency.
Learn & Be Curious: Foster a culture of continuous learning and curiosity, encouraging employees to ask questions, explore new ideas, and stay up-to-date with industry trends.

Collaboration Style:

Cross-Functional Collaboration: Work closely with other teams, such as S&OP teams, FC Operations, Regional Space Management, and ACES teams, to align capacity planning with demand forecasts and inventory strategies.
Data-Driven Decision Making: Use data and analytics to inform decision-making and drive continuous improvement.
Open Communication: Foster an environment of open, honest, and transparent communication, encouraging employees to share ideas, feedback, and concerns.

📝 Enhancement Note: Amazon's team culture is focused on collaboration, innovation, and customer obsession. The company encourages employees to take ownership of their work, drive results, and continuously learn and improve.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Complex Network Management: Manage storage capacity and optimize inventory storage across a complex, multi-site network with varying inventory types and demand patterns.
Data-Driven Decision Making: Utilize advanced analytics, forecasting models, and optimization techniques to inform decision-making and drive continuous improvement.
Cross-Functional Collaboration: Work effectively with multiple teams, including S&OP teams, FC Operations, Regional Space Management, and ACES teams, to align capacity planning with demand forecasts and inventory strategies.
Adaptability: Stay up-to-date with industry trends, new technologies, and changing customer demands, and adapt capacity planning strategies accordingly.

Learning & Development Opportunities:

Training & Development: Amazon offers various training and development opportunities, including online courses, workshops, and mentorship programs, to support employees' professional growth and development.
Conferences & Events: Encourage employees to attend industry conferences, webinars, and other events to stay informed about emerging trends and best practices in supply chain and operations management.
On-the-Job Learning: Provide opportunities for employees to take on new challenges, work on diverse projects, and develop their skills and expertise in a dynamic, fast-paced environment.

📝 Enhancement Note: The EU Supply Chain Capacity Planning Program Manager role presents numerous challenges and growth opportunities for candidates seeking to develop their skills in data analysis, forecasting, and optimization techniques. The role offers high ownership and the ability to make a significant impact on Amazon's EU Customer Fulfillment network.

💡 Interview Preparation

Technical Questions:

Capacity Planning & Forecasting: Prepare for questions related to capacity planning models, forecasting techniques, and data analysis methods used to manage storage capacity and optimize inventory storage.
Network Optimization: Be ready to discuss network optimization strategies, including bin utilization, inventory segmentation, and demand forecasting.
Cross-Functional Collaboration: Expect questions about working effectively with cross-functional teams, such as S&OP teams, FC Operations, Regional Space Management, and ACES teams, to align capacity planning with demand forecasts and inventory strategies.

Company & Culture Questions: (N/A - Not Applicable for this Role)

Portfolio Presentation Strategy: (N/A - Not Applicable for this Role)

📝 Enhancement Note: Amazon's interview process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit. The company values candidates who think like business owners, drive results, and collaborate effectively with cross-functional teams. Prepare for technical questions related to capacity planning, forecasting, and network optimization, as well as behavioral questions focused on problem-solving, collaboration, and adaptability.

📌 Application Steps

To apply for this EU Supply Chain Capacity Planning Program Manager position:

Submit your application through the Amazon Jobs website.
Tailor your resume to highlight relevant experience in supply chain, logistics, or operations planning, as well as strong analytical skills and advanced Excel knowledge.
Prepare for the interview process by researching Amazon's company culture, supply chain operations, and capacity planning best practices.
Practice case studies and presentations focused on capacity planning, forecasting, or network optimization to demonstrate your problem-solving skills and technical expertise.
Review Amazon's company values and team culture to ensure a strong fit for the role and organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Supply Chain & Operations Focus:

Tailor every section specifically to supply chain, logistics, and operations roles.
Include supply chain methodologies, inventory management principles, and network planning practices.
Emphasize cross-functional collaboration with demand planning, inventory management, and operations teams.
Address supply chain career progression, emerging technologies, and technical specialization.

Quality Standards:

Ensure no content overlap between sections; each section must contain unique information.
Only include Enhancement Notes when making significant inferences about supply chain processes, inventory management, or team structure.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute supply chain and operations-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and supply chain specialization.

Industry Expertise:

Include specific supply chain technologies, tools, and methodologies relevant to the role.
Address supply chain career progression paths and technical leadership opportunities in operations teams.
Provide tactical advice for supply chain portfolio development, case studies, and project presentations.
Include supply chain-specific interview preparation and technical challenge guidance.
Emphasize inventory optimization, demand forecasting, and network planning principles.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use supply chain and operations industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to supply chain and operations professionals.
Provide actionable insights that give supply chain and operations candidates a competitive advantage.
Focus on supply chain team culture, cross-functional collaboration, and operational excellence.

Technical Focus & Portfolio Emphasis:

Emphasize supply chain best practices, inventory management principles, and network planning strategies.
Include specific portfolio requirements tailored to the supply chain discipline and role level.
Address inventory segmentation, demand forecasting, and network optimization techniques.
Focus on problem-solving methods, performance optimization, and scalable supply chain architecture.
Include technical presentation skills and stakeholder communication for supply chain projects.

Avoid:

Generic business jargon not relevant to supply chain or operations roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific supply chain or operations role.
Marketing language unrelated to supply chain, logistics, or operations.

Generate comprehensive, supply chain-focused content that serves as a valuable resource for supply chain, logistics, and operations professionals evaluating career opportunities and preparing for technical interviews in the supply chain and operations industry.

EU Supply Chain Capacity Planning Program Mgr