📍 Job Overview

• Job Title: Engagement Manager (Dutch-speaking) - Hybrid - Cloud Solutions MI02
• Company: Concentrix
• Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12, Spain
• Job Type: Full-time, Hybrid
• Category: Sales & Marketing, Management
• Date Posted: June 17, 2025
• Experience Level: 2-5 years
• Remote Status: On-site (Hybrid)

🚀 Role Summary

• Key Responsibilities: Onboard Independent Software Vendors (ISVs), manage pipeline, troubleshoot program-related issues, and promote relevant content and events.
• Key Skills: Dutch proficiency, English proficiency, sales skills, account management, IT industry experience, communication skills, CRM experience, and cloud technologies understanding.

📝 Enhancement Note: This role focuses on managing ISV relationships and driving their success within the commercial marketplace. It requires strong communication, sales, and account management skills, as well as a solid understanding of cloud technologies.

💻 Primary Responsibilities

• Onboard ISVs: Explain the value proposition of the commercial marketplace, opportunities, and set up engagement expectations.
• Pipeline Management: Proactively reach out to ISVs to ensure they have all the support required to meet their anticipated publication dates.
• Nurture and Activate ISVs: Regularly engage with ISVs through emails and one-on-one meetings, tracking their progress towards the next steps.
• Troubleshoot Program-related Issues: Address any challenges ISVs might face related to the program.
• Promote Content, Events, and Programs: Encourage ISVs to participate in desired actions and events.
• Collaborate with ISV Technical Team: Work together to support ISVs with activating their technical consultations.

📝 Enhancement Note: The primary responsibilities involve managing ISV relationships, ensuring their success within the commercial marketplace, and driving their engagement with relevant content, events, and programs.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Business Management, IT, Marketing, or a related field.

Experience: Minimum 2 years of sales and marketing experience, 1 year of account management experience, and 1 year of IT industry experience.

Required Skills:

• Proficiency in Dutch and advanced English
• Sales skills – Familiar with modern selling techniques, consistent execution of core messaging strategy, navigation to decision-makers, and clear next steps
• Accurate documentation of call outcomes and notes
• Basic understanding of target industry and ability to deliver provided messaging on solutions
• Fluent with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system
• Baseline understanding and passion for cloud technologies and changing the world
• Strong written and verbal communication skills and use of professional business language

Preferred Skills:

• Familiarity with the cloud solutions industry
• Experience working with ISVs or similar technology partners
• Knowledge of the Dutch market and cultural nuances

📝 Enhancement Note: The required skills emphasize strong communication, sales, and account management skills, as well as a solid understanding of cloud technologies and the target industry. Preferred skills include industry-specific knowledge and cultural understanding.

📊 Web Portfolio & Project Requirements (N/A)

💵 Compensation & Benefits

Salary Range: €23,364 gross per year + €4,000 gross per year in bonus

Benefits:

• Private medical insurance
• Full paid training on the company and the project
• Career development programs and specialized courses

Working Hours: 39 hours/week, Monday to Thursday from 09:00 to 17:30, Friday from 09:00 to 16:30

📝 Enhancement Note: The salary range is provided in euros and includes a base salary and bonus. Benefits include private medical insurance, full paid training, and career development programs.

🎯 Team & Company Context

Company Culture:

• Industry: Global technology and services leader, powering brands of the future
• Company Size: Large, with over 440k game-changers around the globe
• Founded: Not specified
• Team Structure: Not specified
• Development Methodology: Not specified

Company Website: Concentrix

📝 Enhancement Note: Concentrix is a global technology and services leader that powers the brands of the future. The company culture emphasizes game-changing careers, personal development, and making a difference in the world.

📈 Career & Growth Analysis (N/A)

🌐 Work Environment

Office Type: Hybrid, with an office located in Malaga, Spain

Office Location(s): ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12, Spain

Workspace Context:

• Not specified

Work Schedule: Full-time, 39 hours/week, Monday to Thursday from 09:00 to 17:30, Friday from 09:00 to 16:30

📝 Enhancement Note: The work environment is hybrid, with an office located in Malaga, Spain. The work schedule is full-time, with standard office hours from Monday to Friday.

📄 Application & Technical Interview Process (N/A)

🛠 Technology Stack & Web Infrastructure (N/A)

👥 Team Culture & Values

Company Values:

• Do right by and for people – clients, their customers, our people, our community, and our planet
• Challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW
• Significantly invest in people, infrastructure, and capabilities to ensure long-term success for teams, customers, and individuals

Collaboration Style:

• Not specified

📝 Enhancement Note: Concentrix's company values emphasize doing right by people, challenging conventions, and investing in long-term success. The collaboration style is not specified in the provided job description.

⚡ Challenges & Growth Opportunities (N/A)

💡 Interview Preparation (N/A)

📌 Application Steps

To apply for this Engagement Manager position:

• Submit your application through the application link
• Tailor your resume and cover letter to highlight your sales, marketing, and account management experience, as well as your proficiency in Dutch and English
• Prepare for interviews by researching Concentrix's company culture, mission, and values, and be ready to discuss your experience with cloud technologies and the IT industry