📍 Job Overview

Job Title: Drafting Field Technician
Company: Nonn's Flooring LLC
Location: New Berlin, Wisconsin, United States
Job Type: On-site
Category: Field Technician - Drafting
Date Posted: June 19, 2025
Experience Level: Entry-level to 2 years of experience
Remote Status: On-site

🚀 Role Summary

Travel to job sites to take accurate measurements and provide installation information for countertop projects.
Act as a liaison between sales staff and customers, ensuring job progress meets expectations and safety standards.
Contribute to a safe and professional work environment by following and enforcing safety policies and procedures.
Maintain general knowledge about all facets of granite fabrication and installation procedures.

📝 Enhancement Note: This role requires strong communication skills, attention to detail, and the ability to work independently. Previous experience in customer service and supporting sales or project teams is preferred, as well as experience with CAD or similar drafting applications.

💻 Primary Responsibilities

Jobsite Measurement & Templating: Travel to job sites and accurately measure designated areas, uncovering potential hidden job costs.
Information Processing: Process measurement information in a timely manner and advise sales staff of all details relating to the job.
Customer Liaison: Act as the liaison between the sales staff and the customer when required, ensuring customer satisfaction and addressing any concerns.
Job Progress Monitoring: Monitor job progress to ensure the installation meets the customer's expectations and is being accomplished in a safe and professional manner.
Route Planning: Plan daily driven routes in a cost-effective manner and adapt to schedule changes based on project demands.
Assistance with Fabrication: May assist with countertop fabrication as needed.
Safety Compliance: Follow and enforce all safety policies and procedures.

📝 Enhancement Note: This role requires strong organizational skills, the ability to manage time effectively, and adaptability to changing schedules and priorities.

🎓 Skills & Qualifications

Education: High school diploma or equivalent with basic math skills (fractions, percentages, square feet to square yards conversions).

Experience: 1+ years of work experience with CAD or similar drafting applications. Previous work experience in customer service and supporting sales or project teams is preferred. Previous experience in the countertops or construction industry is a plus.

Required Skills:

Excellent communication skills, both verbally and in writing.
Ability to lift up to 50 pounds without restriction and on a regular basis.
Ability to drive for long periods throughout the day and meet tight deadlines.
Proficiency in Microsoft Office applications.
Strong problem-solving skills and the ability to work independently.
Basic financial transaction understanding.

Preferred Skills:

Previous experience in the countertops or construction industry.
Familiarity with granite fabrication and installation procedures.
Ability to speak multiple languages.

📝 Enhancement Note: Candidates with previous experience in customer service, sales support, or project management may find this role particularly suitable.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Measurements & Templates: Include examples of accurate job site measurements and templates created for countertop projects.
Customer Interaction: Highlight instances where you acted as a liaison between sales staff and customers, ensuring customer satisfaction.
Job Progress Documentation: Showcase your ability to monitor job progress and ensure installations meet customer expectations and safety standards.

Technical Documentation:

CAD Proficiency: Demonstrate your proficiency in using CAD or similar drafting applications to create accurate and detailed templates.
Measurement Techniques: Explain the methods you use to take accurate measurements and uncover potential hidden job costs.
Safety Procedures: Highlight your understanding and adherence to safety policies and procedures in your project documentation.

📝 Enhancement Note: As this role does not directly involve web development, the portfolio section focuses on relevant skills and experiences for the drafting field technician position.

💵 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level drafting positions in the Milwaukee area).

Benefits:

Health Insurance (Medical, Prescription, Dental, and Vision)
Life Insurance
Disability Insurance
Paid Holidays and Time Off
401(k) Plan with company matching

Working Hours: Full-time, first-shift schedule, Monday to Friday. Overtime may be required based on project demands.

📝 Enhancement Note: Salary range is estimated based on regional market research for entry-level drafting positions in the Milwaukee area. Benefits are based on the information provided in the job listing.

🎯 Team & Company Context

Company Culture: Nonn's Flooring LLC serves the residential new construction and remodeling housing markets, focusing on countertop projects. They value excellent communication skills, technical ability, and customer service.

Company Size: As a growing company, Nonn's Flooring LLC offers opportunities for career growth and development within the organization.

Founded: Nonn's Flooring LLC was founded and is headquartered in the Milwaukee area, with additional facilities in Springfield Corners, near the intersection of Highways 12 and 19 north of Middleton.

Team Structure:

Drafting Field Technicians: Responsible for taking accurate measurements and providing installation information for countertop projects.
Sales Staff: Works closely with drafting field technicians to ensure customer satisfaction and address any concerns.
Shop Manager: Oversees the daily operations of the countertop fabrication facility and provides guidance to drafting field technicians.

Development Methodology: Nonn's Flooring LLC follows a structured approach to job site measurement, templating, and installation, ensuring consistency and quality in their countertop projects.

Company Website: Nonn's Flooring LLC

📝 Enhancement Note: Company culture, size, and development methodology are inferred based on the job listing and industry standards for countertop fabrication and installation companies.

📈 Career & Growth Analysis

Drafting Field Technician Career Level: Entry-level to 2 years of experience. This role provides an opportunity to gain experience in countertop fabrication and installation, as well as customer service and sales support.

Reporting Structure: Reports directly to the Shop Manager, who oversees the daily operations of the countertop fabrication facility and provides guidance to drafting field technicians.

Technical Impact: Drafting field technicians play a crucial role in ensuring accurate measurements and installation information, contributing to the overall success of countertop projects and customer satisfaction.

Growth Opportunities:

Countertop Fabrication & Installation: Gain experience in countertop fabrication and installation, leading to potential opportunities in these areas.
Sales & Customer Service: Develop skills in sales and customer service, which can lead to career progression in these fields.
Team Leadership: Demonstrate strong performance and leadership skills to potentially take on a supervisory role within the organization.

📝 Enhancement Note: Career progression and growth opportunities are inferred based on industry standards for countertop fabrication and installation companies, as well as the role's requirements and responsibilities.

🌐 Work Environment

Office Type: Countertop fabrication facility in Springfield Corners or New Berlin showroom in the Milwaukee area.

Office Location(s): 1925 South Moorland Rd., New Berlin, WI 53151 (Milwaukee area) and an additional facility near the intersection of Highways 12 and 19 north of Middleton.

Workspace Context:

Countertop Fabrication Facility: A workshop environment where countertops are fabricated and prepared for installation.
Showroom: A retail space where customers can browse and select countertop materials and designs.
Job Sites: Various residential new construction and remodeling job sites throughout the Milwaukee area.

Work Schedule: Full-time, first-shift schedule, Monday to Friday. Overtime may be required based on project demands.

📝 Enhancement Note: Work environment is inferred based on the job listing and industry standards for countertop fabrication and installation companies.

📄 Application & Technical Interview Process

Interview Process:

Phone or Video Screen: A brief conversation to assess communication skills, availability, and basic qualifications.
On-site Tour & Meeting: A visit to the countertop fabrication facility or showroom to discuss the role in more detail and meet the team.
Skills Assessment: A practical assessment of your measurement and templating skills, as well as your ability to use CAD or similar drafting applications.
Final Interview: A meeting with the Shop Manager or other key decision-makers to discuss your fit for the role and answer any remaining questions.

Portfolio Review Tips:

Measurements & Templates: Highlight your ability to take accurate measurements and create detailed templates for countertop projects.
Customer Interaction: Showcase your ability to communicate effectively with customers and address any concerns or questions they may have.
Job Progress Documentation: Demonstrate your attention to detail and commitment to ensuring installations meet customer expectations and safety standards.

Technical Challenge Preparation:

Measurement & Templating: Practice taking accurate measurements and creating templates for various countertop designs and layouts.
CAD Proficiency: Brush up on your skills in using CAD or similar drafting applications to ensure you can create detailed and accurate templates efficiently.
Customer Service: Prepare for questions related to customer service and sales support, demonstrating your ability to communicate effectively and address customer concerns.

ATS Keywords: Countertop fabrication, drafting, CAD, customer service, sales support, job site measurement, templating, installation information, safety procedures, team collaboration, problem-solving, time management, adaptability.

📝 Enhancement Note: Interview process and preparation tips are inferred based on industry standards for countertop fabrication and installation companies, as well as the role's requirements and responsibilities.

🛠 Technology Stack & Web Infrastructure

As this role does not directly involve web development or server administration, the technology stack and web infrastructure sections are not applicable.

👥 Team Culture & Values

Countertop Fabrication & Installation Values:

Accuracy: Accurate measurements and templates are crucial for successful countertop projects.
Attention to Detail: A keen eye for detail ensures that installations meet customer expectations and safety standards.
Customer Focus: Prioritizing customer satisfaction and addressing any concerns or questions they may have.
Teamwork: Collaborating effectively with sales staff, customers, and other team members to ensure successful countertop projects.

Collaboration Style:

Cross-functional Integration: Working closely with sales staff to ensure customer satisfaction and address any concerns.
Knowledge Sharing: Sharing best practices and tips for accurate measurement, templating, and installation with team members.
Continuous Learning: Staying up-to-date with industry trends and best practices in countertop fabrication and installation.

📝 Enhancement Note: Team culture and values are inferred based on industry standards for countertop fabrication and installation companies, as well as the role's requirements and responsibilities.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Hidden Job Costs: Uncovering potential hidden job costs by taking accurate measurements and creating detailed templates.
Tight Deadlines: Meeting tight deadlines while maintaining accuracy and attention to detail.
Customer Expectations: Managing customer expectations and ensuring installations meet their requirements and expectations.
Safety Procedures: Adhering to safety policies and procedures to ensure a safe and professional work environment.

Learning & Development Opportunities:

Countertop Fabrication & Installation: Gain experience in countertop fabrication and installation, leading to potential opportunities in these areas.
Sales & Customer Service: Develop skills in sales and customer service, which can lead to career progression in these fields.
Team Leadership: Demonstrate strong performance and leadership skills to potentially take on a supervisory role within the organization.

📝 Enhancement Note: Challenges and growth opportunities are inferred based on industry standards for countertop fabrication and installation companies, as well as the role's requirements and responsibilities.

💡 Interview Preparation

Technical Questions:

Measurement & Templating: Be prepared to discuss your experience with job site measurement and templating, as well as any challenges you've faced and how you overcame them.
Customer Service: Demonstrate your ability to communicate effectively with customers and address any concerns or questions they may have.
Safety Procedures: Show your understanding and commitment to adhering to safety policies and procedures in the workplace.

Company & Culture Questions:

Company History: Research the history of Nonn's Flooring LLC and be prepared to discuss why you're interested in joining the team.
Countertop Fabrication & Installation: Demonstrate your understanding of the countertop fabrication and installation process, as well as any relevant industry trends or best practices.
Team Dynamics: Show your ability to work effectively with sales staff, customers, and other team members to ensure successful countertop projects.

Portfolio Presentation Strategy:

Measurements & Templates: Highlight your ability to take accurate measurements and create detailed templates for countertop projects.
Customer Interaction: Showcase your ability to communicate effectively with customers and address any concerns or questions they may have.
Job Progress Documentation: Demonstrate your attention to detail and commitment to ensuring installations meet customer expectations and safety standards.

📝 Enhancement Note: Interview preparation tips are inferred based on industry standards for countertop fabrication and installation companies, as well as the role's requirements and responsibilities.

📌 Application Steps

To apply for this Drafting Field Technician position at Nonn's Flooring LLC:

Submit Your Application: Visit the Nonn's Flooring LLC careers page and submit your application through the online portal.
Prepare Your Portfolio: Highlight your experience with job site measurement, templating, and customer service, as well as any relevant projects or achievements.
Research the Company: Familiarize yourself with Nonn's Flooring LLC's history, values, and countertop fabrication and installation process.
Prepare for the Interview: Brush up on your measurement and templating skills, as well as your ability to communicate effectively with customers and address any concerns or questions they may have.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Nonn's Flooring LLC before making application decisions.

Drafting Field Technician