📍 Job Overview

Job Title: Digital Platform Engineer
Company: HUB International
Location: Chicago, IL
Job Type: Full-Time, Remote OK
Category: DevOps Engineer
Date Posted: 2025-06-11
Experience Level: 5-10 years
Remote Status: Remote (US or Canada)

🚀 Role Summary

Key Responsibilities: Design, build, and maintain HUB's digital infrastructure and platforms, ensuring availability and performance of mission-critical products and applications hosted within the cloud environment.
Key Skills: Cloud infrastructure, DevOps, application and database administration, automation, security compliance, agile methodologies, system design, integration, troubleshooting, monitoring, performance optimization, collaboration, communication, problem-solving, and customer-centric mindset.

💻 Primary Responsibilities

🌐 Platform Design & Development

Design, develop, and maintain cloud-based infrastructures supporting HUB's suite of digital properties.
Collaborate with product owners, designers, technical leads, and other stakeholders to understand business, technical, and operational requirements.
Ensure digital platforms align with company strategic goals and customer needs, practicing continuous improvement in standards, processes, designs, and tooling.

🛠️ Platform Operations & Support

Manage the availability and performance of HUB's mission-critical suite of products and applications hosted within a cloud environment.
Work closely with security and compliance teams to ensure digital platforms adhere to corporate policies, address vulnerabilities, and align with industry standards.
Assist in or independently create robust, scalable, and high-quality automation solutions for infrastructure-defined software development.
Connect digital platforms to various systems and services, identifying potential technical issues and assisting in engineering possible solutions.
Define performance benchmarks and develop and manage key performance indicators (KPIs) for environmental, application, and operational performance that align with business and program objectives.

🔒 Security & Compliance

Work closely with security and compliance teams to ensure digital platforms adhere to corporate policies, address vulnerabilities, and align with industry standards.
Collaborate with the DevOps team to deliver a DevOps-enabled foundation that utilizes tools and processes to identify application issues rapidly and ensures ongoing production availability.

📈 Performance Optimization & Monitoring

Monitor systems and application performance and system resource utilization to ensure the performance and reliability of mission-critical applications.
Recommend approaches to address potential technical issues and to optimize availability and scalability.

🤝 Collaboration & Communication

Collaborate with business and technology teams to understand needs and challenges, devising solutions that advance their business and technical goals.
Communicate effectively with internal and external teams across multiple layers of the organization, including virtual team members across multiple time zones.

🎓 Skills & Qualifications

Education: Bachelor’s Degree (4-year degree) in technology or equivalent work experience

Experience: 7-10 years of relevant experience

Required Skills:

Extensive experience with cloud infrastructure, particularly Azure and AWS
Programming languages (PowerShell, Python, shell scripting)
TCP/IP, DNS, CDN, HTTP, WAF, OAuth, SAML
Cloud service, infrastructure orchestration, and automation tooling (OMS, AppInsights, Dynatrace, Splunk, Azure Runbooks, CloudFormation, Terraform, Azure Dev/Ops, etc.)
Robust analytical and problem-solving skills
Strong interpersonal communication skills, collaboration, prioritization, and adaptability
Experience engaging with executive and business stakeholders
Time management and ability to support multiple projects with competing deadlines and priorities
Experience in agile, hybrid-agile, and plan-driven software delivery methodologies, system design, integration, and ITSM
Familiarity with Bitbucket, Git, Azure DevOps, Jira, Confluence, Miro, SharePoint, and Microsoft Office tools
Insurance background is a plus

Preferred Skills:

Google Cloud Platform experience
Desire to learn and grow in a dynamic environment

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a strong understanding of cloud infrastructure, platform design, and operations through relevant projects and case studies.
Showcase your ability to manage and optimize cloud-based infrastructures for mission-critical applications.
Highlight your experience with cloud service, infrastructure orchestration, and automation tooling.

Technical Documentation:

Provide detailed documentation of your cloud infrastructure and automation solutions, including configuration, tuning, and testing processes.
Include performance benchmarks, KPIs, and monitoring strategies for your cloud-based projects.

💵 Compensation & Benefits

Salary Range: $130,000 - $150,000 per year

Benefits:

Health, dental, and vision insurance
Life and disability insurance
FSA and HSA accounts
401(k) accounts
Paid-time-off benefits (vacation, sick, and personal days)
Bonuses, equity, and commissions for some positions

Working Hours: Full-time, 40 hours per week

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance and employee benefits brokerage

Company Size: 20,000 employees (global)

Founded: 1998

Team Structure:

Collaborative and matrixed environment, working with business and technology teams across multiple time zones.
Strong focus on entrepreneurship, teamwork, integrity, accountability, and service.

Development Methodology:

Agile, hybrid-agile, and plan-driven software delivery methodologies.
Continuous improvement and customer-centric mindset.

Company Website: https://www.hubinternational.com/

📝 Enhancement Note: HUB International's size and industry provide ample opportunities for career growth and collaboration with diverse teams.

📈 Career & Growth Analysis

Web Technology Career Level: Senior DevOps Engineer, responsible for designing, building, and maintaining cloud infrastructure for strategic digital platforms, ensuring consistent performance and timely support.

Reporting Structure: Matrixed and virtual environment, collaborating with business and technology teams across multiple layers of the organization.

Technical Impact: Significant influence on HUB's digital products, user experience, and infrastructure decisions, ensuring the availability and performance of mission-critical applications.

Growth Opportunities:

Lead and mentor junior DevOps engineers.
Contribute to the expansion, growth, and maturity of HUB's digital platform and Enterprise Architecture.
Expand technical expertise in emerging cloud technologies and automation tools.

📝 Enhancement Note: HUB International's size and growth potential present numerous opportunities for career progression and technical skill development.

🌐 Work Environment

Office Type: Hybrid, with remote work options for this role.

Office Location(s): Chicago, IL (with the option to work remotely from anywhere in the US or Canada)

Workspace Context:

Collaborative workspace with business and technology teams across multiple time zones.
Access to necessary development tools, multiple monitors, and testing devices.
Cross-functional collaboration opportunities with design, marketing, and business teams.

Work Schedule: Full-time, 40 hours per week, with the flexibility to support deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: HUB International's hybrid work environment offers flexibility and collaboration opportunities for DevOps engineers.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Assessment of cloud infrastructure, automation, and problem-solving skills.
On-site Technical Deep Dive: In-depth review of cloud infrastructure design, operations, and automation solutions, as well as system design and problem-solving exercises.
Behavioral Interview: Evaluation of communication, collaboration, and adaptability skills, as well as cultural fit.
Final Review: Assessment of overall fit and alignment with HUB's digital platform and team goals.

Portfolio Review Tips:

Highlight cloud infrastructure projects that demonstrate your ability to design, build, and maintain scalable and performant digital platforms.
Include case studies that showcase your problem-solving skills, performance optimization, and user experience design principles.

Technical Challenge Preparation:

Brush up on cloud infrastructure, automation, and problem-solving skills, focusing on Azure and AWS.
Practice system design and architecture exercises to prepare for the on-site technical deep dive.

ATS Keywords: Cloud Infrastructure, DevOps, Application Administration, Database Administration, Automation, Security Compliance, Agile Methodologies, System Design, Integration, Troubleshooting, Monitoring, Performance Optimization, Collaboration, Communication, Problem Solving, Customer-Centric Mindset, Insurance, Employee Benefits, Brokerage

📝 Enhancement Note: Tailor your resume and portfolio to highlight relevant ATS keywords for cloud infrastructure, DevOps, and insurance industry roles.

🛠️ Technology Stack & Web Infrastructure

Cloud Infrastructure:

Azure (primary)
AWS
Google Cloud Platform (secondary)

Infrastructure as Code (IaC) & Automation Tools:

Terraform
CloudFormation
Azure DevOps
Azure Runbooks
OMS
AppInsights
Dynatrace
Splunk

Monitoring & Alerting Tools:

Azure Monitor
Prometheus
Grafana
New Relic

CI/CD Pipelines:

Azure DevOps
Jenkins
GitLab CI/CD

Version Control Systems:

Git
Bitbucket
Azure DevOps Repos

Containerization & Orchestration:

Docker
Kubernetes
Azure Kubernetes Service (AKS)
Amazon Elastic Kubernetes Service (EKS)
Google Kubernetes Engine (GKE)

Serverless Architecture:

Azure Functions
AWS Lambda
Google Cloud Functions

Databases:

Azure SQL Database
Amazon RDS
Google Cloud SQL
MongoDB
PostgreSQL
MySQL

Caching:

Azure Cache for Redis
Amazon Elasticache
Google Cloud Memorystore

Content Delivery Networks (CDNs):

Azure CDN
Amazon CloudFront
Google Cloud CDN

Web Application Firewalls (WAFs):

Azure WAF
AWS WAF
Cloudflare

Identity & Access Management (IAM):

Azure Active Directory
AWS IAM
Google Cloud IAM

Single Sign-On (SSO) & Federation:

Azure AD B2C
Okta
OneLogin

Infrastructure as a Service (IaaS) Providers:

Azure
AWS
Google Cloud Platform

Platform as a Service (PaaS) Providers:

Heroku
AWS Elastic Beanstalk
Google App Engine

Function as a Service (FaaS) Providers:

Azure Functions
AWS Lambda
Google Cloud Functions

Serverless Architecture Frameworks:

Serverless Framework
AWS SAM
Google Cloud Functions Framework

Container Orchestration Platforms:

Kubernetes
Docker Swarm
Amazon ECS

Service Mesh & API Gateways:

Azure API Management
AWS API Gateway
Google Cloud Endpoints

Observability & Logging:

Azure Monitor
AWS CloudWatch
Google Cloud Operations Suite

Infrastructure Security:

Azure Security Center
AWS Security Hub
Google Cloud Security Command Center

Secret Management:

Azure Key Vault
AWS Secrets Manager
Google Cloud Secret Manager

CI/CD Pipeline Tools:

Jenkins
GitLab CI/CD
Azure DevOps

Infrastructure Provisioning & Configuration Management:

Terraform
CloudFormation
Azure Resource Manager (ARM) Templates

Infrastructure Configuration & Management:

Ansible
Puppet
Chef

Container Image Management:

Docker Hub
Amazon ECR
Google Cloud Container Registry