📍 Job Overview

Job Title: DevOps Monitoring Engineer
Company: HSBC
Location: Sheffield, United Kingdom
Job Type: On-site, Full-time
Category: DevOps Engineer
Date Posted: July 18, 2025
Experience Level: Mid-level (2-5 years)

🚀 Role Summary

Design and implement monitoring solutions across AWS infrastructure, applications, and CI/CD pipelines.
Architect, configure, and maintain the Splunk environment, including data ingestion, index management, search optimization, and dashboard creation.
Leverage monitoring services to gather and analyze metrics, logs, and events.
Interact with end users to gather requirements, onboard new data sources and applications, and provide general support.
Create and maintain clear, informative dashboards to provide real-time visibility into system health and performance.

📝 Enhancement Note: This role focuses on monitoring and observability, requiring strong technical skills in AWS, Splunk, and scripting. It involves both independent work and collaboration with end users and other teams.

💻 Primary Responsibilities

Monitoring Solution Design & Implementation: Develop and implement end-to-end monitoring and observability solutions across AWS infrastructure, applications, and CI/CD pipelines using tools like AppDynamics, Splunk, and Datadog.
Splunk Environment Management: Manage Splunk environments in both on-prem and AWS environments, ensuring optimal performance, data ingestion, and search optimization. Utilize Terraform for automated deployment and management.
Data Analysis & Dashboard Creation: Analyze application and configuration data for anomalies and trends, create complex dashboards, and generate reports to provide real-time visibility into system health and performance.
User Interaction & Support: Collaborate with end users to gather requirements, onboard new data sources and applications, and provide general support for monitoring tools.
Configuration Management: Edit and maintain configuration files associated with supporting tools in a Linux environment.

📝 Enhancement Note: This role requires a strong focus on data analysis, dashboard creation, and user interaction, in addition to technical skills in monitoring tools and AWS environments.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., AWS Certified DevOps Engineer, Splunk Certified Admin) are a plus.

Experience: 2-5 years of experience in a monitoring-focused role within DevOps or a similar environment. Proven experience supporting AWS environments and familiarity with Terraform for infrastructure as code (IaC) is required.

Required Skills:

Proficient in AWS monitoring services and Linux environment.
Extensive and deep expertise with Splunk, including advanced search techniques.
Strong scripting skills in Splunk, Python, and Bash.
Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills:

Experience with Terraform for infrastructure as code (IaC).
Familiarity with CI/CD pipelines and DevOps best practices.
Knowledge of application performance monitoring (APM) tools like AppDynamics.

📝 Enhancement Note: While not explicitly stated, familiarity with CI/CD pipelines and DevOps best practices would be beneficial for this role, as it involves working with AWS infrastructure and applications.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with AWS monitoring services, Splunk, and scripting languages like Python and Bash.
Showcase projects that highlight your ability to design and implement monitoring solutions, create dashboards, and analyze data.
Include examples of user interactions and support provided in previous roles.

Technical Documentation:

Provide clear and concise documentation for your projects, explaining the monitoring solutions implemented, data analysis techniques used, and any challenges faced.
Include any relevant code snippets or scripts used in your projects, with proper commenting and version control.

📝 Enhancement Note: As this role involves working with end users and providing support, including examples of user interactions and support provided in previous roles would be beneficial.

💵 Compensation & Benefits

Salary Range: £45,000 - £60,000 per year (Based on UK market research for mid-level DevOps roles with AWS and Splunk expertise)

Benefits:

Private healthcare for all UK-based employees.
Enhanced maternity and adoption pay.
Contributory pension scheme with a generous employer contribution.

Working Hours: 37.5 hours per week, with flexibility for on-call rotations and maintenance windows.

📝 Enhancement Note: The salary range provided is based on UK market research for mid-level DevOps roles with AWS and Splunk expertise. The benefits listed are specific to HSBC UK and may vary for other locations.

🎯 Team & Company Context

Company Culture:

Industry: Financial Services
Company Size: Large (over 250,000 employees)
Founded: 1865
Team Structure: The monitoring tooling team is part of the global technology team, providing support to a large internal customer base. The team is diverse and works collaboratively to deliver solutions that meet the needs of the business.

Development Methodology:

The team follows Agile methodologies, with a focus on delivering value to the business through continuous improvement and innovation.
Code reviews, testing, and quality assurance practices are in place to ensure the delivery of high-quality solutions.
Deployment strategies, CI/CD pipelines, and server management are critical aspects of the role, requiring strong technical skills and attention to detail.

Company Website: hsbc.com

📝 Enhancement Note: HSBC is a large, global financial services company with a strong focus on digital transformation. The company values innovation, collaboration, and continuous learning, making it an attractive employer for tech professionals.

📈 Career & Growth Analysis

DevOps Monitoring Engineer Career Level: This role is at the mid-level, focusing on the design, implementation, and maintenance of monitoring solutions. It requires strong technical skills in AWS, Splunk, and scripting, as well as the ability to work independently and collaborate with end users.

Reporting Structure: The DevOps Monitoring Engineer reports to the Monitoring Tooling Team Lead and works closely with other teams, such as infrastructure, development, and operations, to deliver end-to-end monitoring solutions.

Technical Impact: The role has a significant impact on the performance, availability, and security of HSBC's digital services. By providing real-time visibility into system health and performance, the DevOps Monitoring Engineer enables proactive issue resolution and informed decision-making.

Growth Opportunities:

Senior DevOps Monitoring Engineer: With experience and proven success in the role, there is the opportunity to progress to a senior level, taking on more complex projects and mentoring junior team members.
DevOps Team Lead/Manager: Demonstrating strong leadership skills and technical expertise can lead to opportunities to manage teams or take on leadership roles within the organization.
Specialization: Developing expertise in specific monitoring tools, AWS services, or emerging technologies can open up opportunities for specialization and career progression.

📝 Enhancement Note: HSBC offers clear career progression paths for technical roles, with opportunities for specialization, leadership, and management. The company values continuous learning and supports employees in developing their skills and advancing their careers.

🌐 Work Environment

Office Type: HSBC's Sheffield office is a modern, collaborative workspace designed to foster innovation and creativity. The office features open-plan workspaces, meeting rooms, and breakout areas, encouraging cross-functional collaboration and knowledge sharing.

Office Location(s): HSBC's Sheffield office is located in the heart of the city, with easy access to public transportation and amenities.

Workspace Context:

Collaborative Work Environment: The office encourages cross-functional collaboration between teams, with regular team meetings, workshops, and knowledge-sharing sessions.
Development Tools & Resources: The office provides access to the latest development tools, multiple monitors, and testing devices to support the team's technical needs.
Work-Life Balance: HSBC offers flexible working arrangements, including remote work options, to support work-life balance and employee well-being.

Work Schedule: The role follows a standard workweek of 37.5 hours, with flexibility for on-call rotations and maintenance windows. The work schedule may vary depending on project deadlines and business needs.

📝 Enhancement Note: HSBC's Sheffield office provides a modern, collaborative workspace that fosters innovation and cross-functional collaboration. The company offers flexible working arrangements and supports work-life balance, making it an attractive employer for tech professionals.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone/Video Screen: Participate in a technical phone or video screen to discuss your experience, skills, and career goals with a member of the HR team.
On-site Interview: Attend an on-site interview at HSBC's Sheffield office, where you will meet with the hiring manager and other team members to discuss your fit for the role and the team's culture.
Final Decision: Following the on-site interview, the hiring team will make a final decision and extend an offer to the successful candidate.

Portfolio Review Tips:

Highlight your experience with AWS monitoring services, Splunk, and scripting languages like Python and Bash.
Include examples of user interactions and support provided in previous roles to demonstrate your ability to work with end users and provide effective solutions.
Showcase your ability to analyze data, create dashboards, and generate reports to provide real-time visibility into system health and performance.

Technical Challenge Preparation:

Brush up on your AWS, Splunk, and scripting skills, focusing on monitoring and observability solutions.
Familiarize yourself with HSBC's technology stack and the tools used by the monitoring tooling team.
Prepare for questions about your experience with user interactions and support, as well as your ability to work independently and as part of a team.

📝 Enhancement Note: HSBC's interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit for the role and the team. The company values collaboration, innovation, and continuous learning, so be prepared to discuss your experience and career goals in these areas.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: (Not applicable for this role)

Backend & Server Technologies:

AWS: Amazon Web Services provides the infrastructure for HSBC's digital services, including compute, storage, databases, and networking services.
Splunk: Splunk is a leading platform for real-time operational intelligence, providing search, monitoring, and analytics capabilities for machine-generated big data.
Datadog: Datadog is a monitoring and analytics platform for hybrid cloud applications, assisting in identifying and resolving performance issues, and ensuring the health and performance of HSBC's digital services.
AppDynamics: AppDynamics is an application performance monitoring (APM) solution that provides real-time visibility into the performance and availability of HSBC's digital services.

Development & DevOps Tools:

Terraform: Terraform is an open-source infrastructure as code (IaC) software tool that provides a consistent workflow for provisioning and managing infrastructure across multiple cloud providers.
Git: Git is a distributed version control system that enables collaborative development and tracking of changes in the source code.
Jenkins: Jenkins is an open-source automation server that provides continuous integration and deployment (CI/CD) capabilities for HSBC's digital services.

📝 Enhancement Note: HSBC's technology stack is focused on AWS, with a strong emphasis on monitoring and observability tools like Splunk, Datadog, and AppDynamics. The company uses Terraform for infrastructure as code (IaC) and Git for collaborative development and version control.

👥 Team Culture & Values

DevOps Monitoring Engineer Values:

User-Centric: Focus on understanding user needs and providing real-time visibility into system health and performance to enable proactive issue resolution and informed decision-making.
Collaborative: Work closely with end users, development teams, and other stakeholders to deliver end-to-end monitoring solutions that meet the needs of the business.
Innovative: Continuously learn and adapt to new technologies, tools, and best practices to improve monitoring and observability capabilities.
Quality-Focused: Ensure the delivery of high-quality solutions that meet the needs of the business and provide value to HSBC's customers.

Collaboration Style:

Cross-Functional Integration: The monitoring tooling team works closely with development teams, infrastructure teams, and other stakeholders to deliver end-to-end monitoring solutions that meet the needs of the business.
Code Review Culture: The team follows best practices for code reviews, testing, and quality assurance to ensure the delivery of high-quality solutions.
Knowledge Sharing: The team encourages knowledge sharing, technical mentoring, and continuous learning to foster a culture of innovation and collaboration.

📝 Enhancement Note: HSBC's monitoring tooling team values collaboration, innovation, and continuous learning, with a strong focus on delivering user-centric solutions that meet the needs of the business.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Scalability: Design and implement monitoring solutions that can scale to meet the demands of HSBC's growing digital services and user base.
Data Analysis: Analyze large volumes of data from multiple sources to identify trends, anomalies, and performance issues, and generate actionable insights to inform decision-making.
User Interaction: Work with end users to gather requirements, onboard new data sources and applications, and provide effective support for monitoring tools.
Emerging Technologies: Stay up-to-date with emerging monitoring and observability tools, and evaluate their potential to improve HSBC's digital services.

Learning & Development Opportunities:

Technical Skills Development: Develop your skills in AWS, Splunk, and other monitoring and observability tools to enhance your value to the business and open up opportunities for career progression.
Certifications: Pursue relevant certifications (e.g., AWS Certified DevOps Engineer, Splunk Certified Admin) to demonstrate your expertise and commitment to continuous learning.
Conferences & Events: Attend industry conferences and events to network with other professionals, learn about emerging technologies, and gain insights into best practices and trends in monitoring and observability.

📝 Enhancement Note: HSBC offers numerous opportunities for learning and development, with a strong focus on technical skills development, certifications, and industry engagement. The company values continuous learning and supports employees in developing their skills and advancing their careers.

💡 Interview Preparation

Technical Questions:

AWS Monitoring Services: Describe your experience with AWS monitoring services, and provide examples of how you have used them to monitor and optimize infrastructure and applications.
Splunk Expertise: Demonstrate your deep expertise with Splunk, including advanced search techniques, data ingestion, index management, and dashboard creation.
Scripting Skills: Showcase your strong scripting skills in Splunk, Python, and Bash, with examples of how you have used them to automate tasks, optimize performance, and resolve issues.
User Interaction: Discuss your experience working with end users to gather requirements, onboard new data sources and applications, and provide effective support for monitoring tools.

Company & Culture Questions:

HSBC Culture: Describe what you understand about HSBC's culture, and how your values and work style align with the company's mission and goals.
Agile Methodologies: Explain your experience with Agile methodologies, and how you have used them to deliver value to the business through continuous improvement and innovation.
Cross-Functional Collaboration: Describe your experience working with cross-functional teams, and how you have contributed to the delivery of end-to-end solutions that meet the needs of the business.

Portfolio Presentation Strategy:

Live Demonstration: Prepare a live demonstration of your monitoring solutions, showcasing your ability to design, implement, and maintain end-to-end monitoring and observability solutions across AWS infrastructure, applications, and CI/CD pipelines.
Code Walkthrough: Include code walkthroughs or snippets to illustrate your scripting skills and explain your approach to monitoring and observability challenges.
User Interaction Examples: Highlight your experience working with end users, with specific examples of how you have gathered requirements, onboarded new data sources and applications, and provided effective support for monitoring tools.

📝 Enhancement Note: HSBC's interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit for the role and the team. The company values collaboration, innovation, and continuous learning, so be prepared to discuss your experience and career goals in these areas.

📌 Application Steps

To apply for this DevOps Monitoring Engineer position at HSBC:

Submit Your Application: Click the "Apply Now" button on the job listing to submit your application through HSBC's careers portal.
Tailor Your Resume: Highlight your experience with AWS, Splunk, and other monitoring and observability tools, as well as your ability to work with end users and provide effective support for monitoring tools.
Prepare Your Portfolio: Showcase your monitoring solutions, data analysis techniques, and user interaction examples to demonstrate your skills and experience in the role.
Research HSBC: Familiarize yourself with HSBC's technology stack, company culture, and values to ensure a strong fit for the role and the team.
Prepare for Technical Interview: Brush up on your technical skills, and prepare for questions about your experience, skills, and career goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

DevOps Monitoring Engineer