📍 Job Overview

• Job Title: DevOps Engineer
• Company: Amdocs
• Location: São Carlos, São Paulo, Brazil
• Job Type: On-site, Full-time
• Category: DevOps Engineer
• Date Posted: June 24, 2025
• Experience Level: Entry-level to Mid-level (0-2 years)

🚀 Role Summary

• Key Responsibilities: Provide day-to-day support for Amdocs Portfolio applications, including installation, maintenance, and automation of pipeline flows across software environments.
• Key Technologies: Unix-like platforms, middleware solutions, job orchestration, automation processes, database support, Linux, scripting, networking, process management, virtualization, webserver, code versioning, SQL, CI/CD, Docker, Nagios.
• Key Skills: Strong English communication skills, Bachelor's degree in computer science, engineering, or a related field, basic knowledge of programming languages for automation, OS concepts, and networking.

📝 Enhancement Note: This role focuses on providing technical support and automation for Amdocs' software products, requiring a solid foundation in Linux, scripting, and networking. Familiarity with CI/CD concepts and tools will be beneficial for success in this position.

💻 Primary Responsibilities

• Day-to-day Support: Install, maintain, and troubleshoot Amdocs Portfolio applications across various software environments.
• Infrastructure Management: Work across Unix-like platforms to support infrastructure and application needs, including process management, virtualization, and webserver configuration.
• Automation & Pipeline Management: Configure, operate, and maintain job orchestration solutions, monitor internal software build processes, and maintain automation processes and software pipelines.
• Collaboration & Stakeholder Management: Cooperate with different units inside and outside Amdocs, coordinate with internal and external stakeholders, and ensure system and environmental alignment.
• Database Support: Provide initial setup and support for database tasks, with knowledge of SQL concepts.

📝 Enhancement Note: This role requires a strong focus on troubleshooting, problem-solving, and maintaining high system availability. Familiarity with database management and SQL will be crucial for success in this position.

🎓 Skills & Qualifications

Education: A Bachelor's degree in computer science, engineering, or a related field is required.

Experience: Entry-level to mid-level experience (0-2 years) in a similar role is preferred.

Required Skills:

• Advanced English communication skills
• Basic knowledge of programming languages for automation (e.g., Python, Bash, KSH)
• Strong understanding of Linux, including terminal, CLI, scripting, and text manipulation tools
• Proficiency in networking, process management, virtualization, and file systems
• Knowledge of SSH, webserver (e.g., Tomcat), and database concepts (SQL)
• Familiarity with code versioning tools, such as Git

Preferred Skills:

• Strong understanding of CI/CD concepts and tools (e.g., Jenkins, Bitbucket, Nexus)
• Experience with Oracle Database, PostgreSQL, Docker, Helm, Groovy, and Nagios
• Familiarity with a range of third-party tools and technologies

📝 Enhancement Note: While not explicitly stated, having experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization (e.g., Docker, Kubernetes) would be beneficial for career growth in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience with Unix-like platforms, Linux, and scripting (Bash/KSH)
• Showcase projects that involve infrastructure management, automation, and pipeline flows
• Highlight any experience with middleware solutions, job orchestration, and database support
• Include examples of troubleshooting, problem-solving, and maintaining high system availability

Technical Documentation:

• Provide clear and concise documentation for your projects, including code quality, commenting, and version control
• Include any relevant performance metrics, optimization techniques, and testing methodologies

📝 Enhancement Note: As this role focuses on day-to-day support and automation, your portfolio should emphasize your technical skills and problem-solving abilities. Include any relevant case studies or success stories that demonstrate your impact on system performance and user experience.

💵 Compensation & Benefits

Salary Range: The salary range for this role in São Carlos, Brazil, is approximately R$ 5,000 - R$ 7,000 per month, based on regional market standards and web development industry benchmarks.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Sick Time
• Parental Leave

Working Hours: The standard working hours for this role are 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The provided salary range is an estimate based on regional market standards and web development industry benchmarks. Research conducted by Glassdoor and Indeed indicates that the average salary for a DevOps Engineer in São Carlos, Brazil, is approximately R$ 6,000 per month.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amdocs operates in the software and technology sector, providing software products and services for the communication and media industries.

Company Size: Amdocs is a large, global organization with a diverse and inclusive workforce. As of fiscal 2024, Amdocs had revenue of $5.00 billion.

Founded: Amdocs was founded in 1982 and has since grown to become a global leader in its field.

Team Structure:

• The DevOps team at Amdocs is responsible for providing day-to-day support and automation for the company's software products.
• The team works closely with other units within Amdocs, as well as external stakeholders, to ensure system and environmental alignment.
• The team is structured to support the full product life cycle, including development, staging, QA, and production environments.

Development Methodology:

• Amdocs follows Agile methodologies, including Scrum, for software development and project management.
• The company emphasizes code review, testing, and quality assurance practices to ensure high-quality software products.
• Amdocs utilizes CI/CD pipelines and automated deployment strategies to streamline the software development process.

Company Website: www.amdocs.com

📝 Enhancement Note: Amdocs' global presence and diverse workforce offer unique opportunities for professional growth and development. The company's commitment to innovation and continuous improvement fosters a dynamic and encouraging work environment for its employees.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an entry-level to mid-level position within the DevOps career path, focusing on day-to-day support and automation for Amdocs' software products.

Reporting Structure: The DevOps Engineer reports directly to the DevOps Manager and works closely with other teams within Amdocs, such as software development, quality assurance, and project management.

Technical Impact: In this role, you will have a direct impact on the performance, availability, and user experience of Amdocs' software products. Your work will help ensure that the company's applications are reliable, scalable, and optimized for performance.

Growth Opportunities:

• Technical Growth: As you gain experience and demonstrate proficiency in your role, you may have the opportunity to take on more complex projects and advance to a senior DevOps Engineer position.
• Leadership Development: With experience and strong performance, you may have the opportunity to move into a technical leadership role, managing a team of DevOps Engineers and driving technical decision-making for the organization.
• Specialization: As Amdocs continues to innovate and expand its product offerings, you may have the opportunity to specialize in specific technologies or domains, such as cloud infrastructure, containerization, or microservices architecture.

📝 Enhancement Note: Amdocs' commitment to innovation and continuous improvement provides ample opportunities for professional growth and development within the organization. As a DevOps Engineer, you will have the chance to work on cutting-edge technologies and contribute to the company's global success.

🌐 Work Environment

Office Type: Amdocs' São Carlos office is a modern, collaborative workspace designed to foster innovation and teamwork.

Office Location(s): Amdocs' São Carlos office is located at:

Av. São Carlos, 1550 - Jardim Nova América, São Carlos - SP, 13567-000, Brazil

Workspace Context:

• The office features multiple workspaces, including dedicated areas for team collaboration, quiet work, and informal discussions.
• Amdocs provides its employees with access to the latest tools and technologies, including multiple monitors and testing devices, to ensure optimal productivity and performance.
• The office is designed to encourage cross-functional collaboration and knowledge sharing between teams, with open spaces and shared work areas.

Work Schedule: The standard working hours for this role are 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines. Amdocs offers a hybrid work arrangement, allowing employees to work from the office or remotely as needed.

📝 Enhancement Note: Amdocs' commitment to fostering a collaborative and inclusive work environment ensures that employees have the resources and support they need to succeed in their roles. The company's flexible work arrangements and commitment to work-life balance contribute to a positive and productive work environment for its employees.

📄 Application & Technical Interview Process

Interview Process:

1. Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
2. Technical Phone Screen: Participate in a technical phone screen to discuss your experience, skills, and career goals with a member of the Amdocs recruitment team.
3. On-site Technical Interview: Attend an on-site technical interview at Amdocs' São Carlos office, where you will meet with members of the DevOps team and other stakeholders to discuss your technical skills, problem-solving abilities, and cultural fit.
4. Final Evaluation: Based on your performance throughout the interview process, you will be evaluated for the position.

Portfolio Review Tips:

• Tailor your portfolio to highlight your experience with Unix-like platforms, Linux, scripting, and automation.
• Include any relevant projects that demonstrate your ability to troubleshoot, problem-solve, and maintain high system availability.
• Provide clear and concise documentation for your projects, including code quality, commenting, and version control.
• Be prepared to discuss your portfolio in detail and provide live demonstrations of your work.

Technical Challenge Preparation:

• Familiarize yourself with Amdocs' software products and the technologies they use, including Unix-like platforms, Linux, scripting, and automation.
• Brush up on your knowledge of networking, process management, virtualization, and file systems.
• Practice your problem-solving skills and be prepared to discuss your approach to troubleshooting and maintaining high system availability.

ATS Keywords: [Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: Amdocs' interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit. By tailoring your portfolio and preparing for the technical challenges, you will be well-positioned to succeed in the interview process and secure the DevOps Engineer position.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

• Unix-like Platforms: Linux (Ubuntu, CentOS, Debian)
• Middleware Solutions: Apache Tomcat, JBoss, WebLogic
• Job Orchestration: Jenkins, Bitbucket, Nexus
• Database Management: Oracle Database, PostgreSQL, MySQL
• Version Control: Git
• CI/CD Pipelines: Jenkins, GitLab CI/CD
• Containerization: Docker, Kubernetes
• Infrastructure Automation: Ansible, Puppet, Chef
• Monitoring & Logging: Nagios, Prometheus, ELK Stack (Elasticsearch, Logstash, Kibana)
• Cloud Platforms: AWS, GCP, Azure

Development & DevOps Tools:

• Scripting: Bash, KSH, Python, Groovy
• Text Manipulation: Sed, Awk, Grep
• Process Monitoring: top, htop, ps, kill
• Networking Tools: Wireshark, tcpdump, netcat
• Virtualization: VirtualBox, VMware, Docker
• File Systems: ext4, XFS, ZFS, Btrfs
• Webserver: Apache, Nginx, Tomcat

📝 Enhancement Note: Amdocs utilizes a wide range of technologies to support its software products and infrastructure. Familiarity with these technologies will be crucial for success in the DevOps Engineer role.

👥 Team Culture & Values

Web Development Values:

• User-Centric: Amdocs prioritizes user experience and user-centric design in its software products.
• Performance Optimization: Amdocs is committed to delivering high-performance, scalable, and reliable software solutions.
• Code Quality: Amdots emphasizes code quality, documentation, and best practices in its software development processes.
• Collaboration & Innovation: Amdocs fosters a collaborative and innovative work environment, encouraging employees to share ideas and contribute to the company's success.

Collaboration Style:

• Cross-functional Integration: Amdocs encourages collaboration between teams, including software development, quality assurance, project management, and DevOps.
• Code Review Culture: Amdocs follows Agile methodologies, including code review, testing, and quality assurance practices.
• Peer Programming & Knowledge Sharing: Amdocs fosters a culture of knowledge sharing and continuous learning, with regular training and development opportunities for its employees.

📝 Enhancement Note: Amdocs' commitment to user-centric design, performance optimization, and code quality ensures that its software products are reliable, scalable, and optimized for performance. The company's collaborative and innovative work environment fosters a positive and productive work environment for its employees.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• System Troubleshooting: Troubleshoot and resolve technical issues in Amdocs' software products and infrastructure, often under tight deadlines and high-pressure situations.
• Performance Optimization: Identify and address performance bottlenecks in Amdocs' software products and infrastructure, ensuring optimal user experience and system availability.
• Scalability & Availability: Design and implement scalable and highly available infrastructure solutions to support Amdocs' growing user base and product offerings.
• Emerging Technologies: Stay up-to-date with the latest trends and best practices in DevOps, infrastructure automation, and cloud computing, and adapt Amdocs' technology stack accordingly.

Learning & Development Opportunities:

• Technical Skill Development: Amdocs offers regular training and development opportunities to help employees expand their technical skills and advance their careers.
• Conference Attendance & Certification: Amdocs encourages employees to attend industry conferences, obtain relevant certifications, and engage with the broader web development and DevOps community.
• Mentorship & Leadership Development: Amdocs provides mentorship and leadership development opportunities to help employees grow professionally and take on more significant roles within the organization.

📝 Enhancement Note: Amdocs' commitment to innovation and continuous improvement provides ample opportunities for professional growth and development within the organization. As a DevOps Engineer, you will have the chance to work on cutting-edge technologies and contribute to the company's global success.

💡 Interview Preparation

Technical Questions:

• System Architecture & Design: Discuss your experience with system architecture and design, including your approach to scalability, availability, and performance optimization.
• Troubleshooting & Problem-Solving: Describe your troubleshooting and problem-solving processes, and provide examples of complex technical issues you have resolved in the past.
• Scripting & Automation: Explain your experience with scripting and automation, and provide examples of how you have used these skills to improve system performance, efficiency, and reliability.

Company & Culture Questions:

• Amdocs Product Suite: Demonstrate your understanding of Amdocs' software products and their role in the communication and media industries.
• Agile Methodologies: Explain your experience with Agile methodologies, including Scrum, and discuss how you have applied these principles in your previous roles.
• Cross-Functional Collaboration: Describe your experience working with cross-functional teams, and provide examples of how you have facilitated collaboration and knowledge sharing between different departments.

Portfolio Presentation Strategy:

• Technical Deep Dive: Prepare a detailed technical deep dive into one of your most challenging and impactful projects, highlighting your problem-solving skills, technical expertise, and the positive outcomes you achieved.
• Live Demonstration: Practice your live demonstration skills and be prepared to walk the Amdocs interview panel through your portfolio projects, explaining your approach to troubleshooting, automation, and performance optimization.
• User Experience Focus: Tailor your portfolio presentation to emphasize the user experience and user-centric design principles that guided your technical decision-making and project execution.

📝 Enhancement Note: Amdocs' interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit. By preparing for the technical questions, company and culture questions, and portfolio presentation, you will be well-positioned to succeed in the interview process and secure the DevOps Engineer position.

📌 Application Steps

To apply for this DevOps Engineer position at Amdocs:

1. Tailor Your Resume: Highlight your experience with Unix-like platforms, Linux, scripting, and automation, as well as any relevant projects that demonstrate your problem-solving skills and technical expertise.
2. Prepare Your Portfolio: Tailor your portfolio to showcase your experience with middleware solutions, job orchestration, and database support, and include any relevant projects that highlight your ability to troubleshoot, problem-solve, and maintain high system availability.
3. Research Amdocs: Familiarize yourself with Amdocs' software products, technology stack, and company culture, and be prepared to discuss your fit within the organization during the interview process.
4. Practice Technical Challenges: Brush up on your knowledge of networking, process management, virtualization, and file systems, and practice your problem-solving skills to prepare for the technical challenges you may face during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.