Datacenter Technician – Contratto Tempo Determinato di 12 mesi

📍 Job Overview

• Job Title: Datacenter Technician – Contratto Tempo Determinato di 12 mesi
• Company: Equinix
• Location: Milan, Lombardy, Italy
• Job Type: On-site, Temporary (12 months)
• Category: Server Administration, Infrastructure
• Date Posted: 2025-07-23
• Experience Level: Entry-level to Mid-level (0-2 years)
• Remote Status: On-site (not remote)

🚀 Role Summary

• Maintain critical data center infrastructure and provide excellent customer service
• Collaborate with the Customer Operations Team Leader for task registration and performance reporting
• Install and manage customer equipment, including cabling and cross-connects
• Monitor and manage customer servers and network devices
• Troubleshoot and resolve technical issues as they arise
• Ensure high standards of health, safety, and environmental management

📝 Enhancement Note: This role requires a strong focus on customer service and attention to detail, as well as the ability to work effectively in a team environment.

💻 Primary Responsibilities

• Customer Assistance: Manage customer requests, provide on-site support, and ensure customer satisfaction
• Installations: Install and manage customer equipment, including cabling and cross-connects, under the guidance of senior team members
• Monitoring: Monitor customer servers and network devices, and respond to alerts and alarms
• Troubleshooting: Troubleshoot and resolve technical issues, with support from senior team members as needed
• Health, Safety, and Environment: Maintain high standards of health, safety, and environmental management, following Equinix's policies and procedures

📝 Enhancement Note: This role requires a proactive approach to problem-solving and a commitment to continuous learning and improvement.

🎓 Skills & Qualifications

Education: High school diploma or equivalent

Experience: 1 year of relevant experience in a similar role or equivalent

Required Skills:

• Strong customer service skills
• Attention to detail and quality focus
• Ability to work effectively in a team environment
• Good communication skills in English (both written and spoken)
• Basic knowledge of data center infrastructure and server management
• Willingness to work on shifts, including evenings, weekends, and holidays

Preferred Skills:

• Experience with data center infrastructure and server management
• Familiarity with health, safety, and environmental management systems
• Knowledge of Italian data protection laws and regulations

📝 Enhancement Note: While not explicitly stated, candidates with experience in electrotechnics or a related field may have an advantage in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Examples of previous data center or server management projects
• Documentation of problem-solving skills and technical expertise
• Evidence of customer service skills and ability to work effectively in a team environment

Technical Documentation:

• Detailed documentation of previous data center or server management projects, including installation and maintenance procedures
• Evidence of understanding of health, safety, and environmental management systems
• Examples of problem-solving and troubleshooting skills

📝 Enhancement Note: As this role is focused on server administration and infrastructure, a portfolio demonstrating technical skills and problem-solving abilities will be essential.

💵 Compensation & Benefits

Salary Range: €18,000 - €22,000 per year (based on Italian market standards for entry-level server administration roles)

Benefits:

• Competitive salary package
• Opportunities for career growth and development
• A dynamic and collaborative work environment
• Opportunities to work on international projects

Working Hours: 40 hours per week, with shifts including evenings, weekends, and holidays

📝 Enhancement Note: While the salary range is not explicitly stated, research indicates that entry-level server administration roles in Italy typically fall within this range.

🎯 Team & Company Context

🏢 Company Culture

Industry: Data center and colocation services

Company Size: Medium (260 data centers worldwide)

Founded: 1998

Team Structure:

• Data Center Operations Team, including Datacenter Technicians, Team Leaders, and Managers
• Customer Operations Team, responsible for customer service and account management
• Cross-functional collaboration with sales, marketing, and business teams

Development Methodology:

• Agile and lean methodologies for continuous improvement
• Strong focus on customer service and satisfaction
• Regular training and development opportunities

Company Website: Equinix

📝 Enhancement Note: Equinix's global presence and focus on customer service provide opportunities for career growth and development in a dynamic and collaborative environment.

📈 Career & Growth Analysis

Server Administration Career Level: Entry-level to Mid-level (0-2 years of experience)

Reporting Structure: Reports directly to the Customer Operations Team Leader

Technical Impact: Responsible for maintaining critical data center infrastructure and ensuring high standards of customer service

Growth Opportunities:

• Develop technical expertise in data center infrastructure and server management
• Gain experience in customer service and account management
• Opportunities for career progression within the operations team or into other areas of the business

📝 Enhancement Note: This role provides an excellent opportunity for entry-level server administrators to gain experience in a dynamic and collaborative environment, with opportunities for career growth and development.

🌐 Work Environment

Office Type: On-site, with shifts including evenings, weekends, and holidays

Office Location(s): Milan, Italy

Workspace Context:

• Data center environment, with strict security and access controls
• Collaborative work environment, with opportunities to work with cross-functional teams
• Opportunities to work on international projects

Work Schedule: 40 hours per week, with shifts including evenings, weekends, and holidays

📝 Enhancement Note: The on-site nature of this role and the requirement to work shifts may not be suitable for all candidates, but offers opportunities for those seeking a dynamic and collaborative work environment.

📄 Application & Technical Interview Process

Interview Process:

1. Online application review
2. Phone or video screening to assess communication skills and cultural fit
3. On-site or virtual technical interview to assess technical skills and problem-solving abilities
4. Final interview with the hiring manager to discuss career goals and expectations

Portfolio Review Tips:

• Highlight previous data center or server management projects, with a focus on problem-solving and technical expertise
• Include examples of customer service skills and ability to work effectively in a team environment
• Provide detailed documentation of previous projects, including installation and maintenance procedures

Technical Challenge Preparation:

• Brush up on data center infrastructure and server management concepts
• Prepare for troubleshooting and problem-solving scenarios
• Familiarize yourself with Equinix's company culture and values

ATS Keywords: Data center, server management, customer service, teamwork, problem-solving, health and safety, environmental management

📝 Enhancement Note: As this role is focused on server administration and infrastructure, candidates should highlight their technical skills and problem-solving abilities in their portfolio and interview preparation.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

• Equinix's proprietary data center infrastructure and management systems
• Familiarity with server management best practices and industry standards

Monitoring Tools:

• Equinix's proprietary monitoring and alerting systems
• Familiarity with industry-standard monitoring tools and best practices

📝 Enhancement Note: As this role is focused on server administration and infrastructure, candidates should be familiar with data center infrastructure and server management best practices and industry standards.

👥 Team Culture & Values

Data Center Operations Values:

• Customer focus and service excellence
• Collaboration and teamwork
• Continuous learning and improvement
• Health, safety, and environmental responsibility

Collaboration Style:

• Cross-functional collaboration with customer service, sales, marketing, and business teams
• Regular team meetings and communication to ensure alignment and coordination
• Opportunities for international collaboration and knowledge sharing

📝 Enhancement Note: Equinix's global presence and focus on customer service provide opportunities for collaboration and knowledge sharing with teams across the organization.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Troubleshooting and resolving technical issues in a live data center environment
• Maintaining high standards of health, safety, and environmental management
• Keeping up with the latest data center infrastructure and server management best practices and industry standards

Learning & Development Opportunities:

• Opportunities to gain experience in a dynamic and collaborative work environment
• Regular training and development opportunities to build technical expertise
• Opportunities to work on international projects and gain exposure to different data center environments and cultures

📝 Enhancement Note: This role provides an excellent opportunity for entry-level server administrators to gain experience in a dynamic and collaborative environment, with opportunities for career growth and development.

💡 Interview Preparation

Technical Questions:

• Describe your experience with data center infrastructure and server management
• How do you approach troubleshooting and problem-solving in a live data center environment?
• How do you ensure high standards of health, safety, and environmental management?
• How do you collaborate with cross-functional teams to ensure customer satisfaction and service excellence?

Company & Culture Questions:

• Why are you interested in working for Equinix?
• How do you see this role fitting into your long-term career goals?
• How do you approach continuous learning and improvement in your role?

Portfolio Presentation Strategy:

• Highlight previous data center or server management projects, with a focus on problem-solving and technical expertise
• Include examples of customer service skills and ability to work effectively in a team environment
• Provide detailed documentation of previous projects, including installation and maintenance procedures

📝 Enhancement Note: As this role is focused on server administration and infrastructure, candidates should highlight their technical skills and problem-solving abilities in their portfolio and interview preparation.

📌 Application Steps

To apply for this server administration position:

1. Submit your application through the application link
2. Tailor your resume to highlight your technical skills and problem-solving abilities
3. Prepare a portfolio demonstrating your data center or server management projects, with a focus on problem-solving and technical expertise
4. Research Equinix's company culture and values to ensure a strong fit
5. Prepare for the interview process, focusing on your technical skills and problem-solving abilities

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.