📍 Job Overview

Job Title: Datacenter IT Technician
Company: Nebius
Location: London, United Kingdom
Job Type: Hybrid (On-site at Longcross, UK)
Category: IT Infrastructure & Operations
Date Posted: 2025-06-25
Experience Level: Mid-level (2-5 years)
Remote Status: On-site with hybrid working arrangements

🚀 Role Summary

Nebius is seeking a Datacenter IT Technician to maintain and optimize the IT infrastructure within their cutting-edge data center. This role involves hands-on work with advanced technologies such as the H200 GPU cloud cluster. The ideal candidate will have a strong background in IT hardware, data center operations, and server management. They will collaborate with internal teams and external contractors to ensure the smooth operation of critical systems.

📝 Enhancement Note: This role offers an excellent opportunity to work with state-of-the-art technology in a dynamic and collaborative work environment. It provides a chance to contribute to new data center projects and grow professionally within Nebius.

💻 Primary Responsibilities

Hardware Maintenance & Troubleshooting: Diagnose and resolve issues related to IT hardware, ensuring the continuous support of the data center's IT infrastructure.
Collaboration: Work effectively with internal teams and external contractors to address technical and operational challenges.
Hardware Management: Install, upgrade, and dismantle hardware based on operational requests and requirements.
Network Connectivity: Manage and maintain the connectivity of fiber optic cables and patch cords.
IT Task Management: Plan, execute, and monitor regular IT tasks to maintain and improve IT infrastructure operations.
RMAs & Documentation: Process Return Merchandise Authorizations (RMAs) and develop clear, comprehensive documentation for hardware configuration, troubleshooting, and maintenance.
Stakeholder Collaboration: Collaborate with key stakeholders, including teams and executives, to lead and manage specific workflows, processes, and projects.
Progress Monitoring: Monitor and evaluate progress on specific projects.

🎓 Skills & Qualifications

Education: A relevant degree or certification in IT, Computer Science, or a related field is preferred but not required. Relevant experience is strongly considered.

Experience: 3+ years of hands-on experience in diagnosing and resolving server hardware issues.

Required Skills:

Proven experience in data center operations and server management.
Proficiency in Linux operating system and command-line tools.
Experience working with server IT hardware, enterprise-grade network switches, and fiber optic cables.
Strong Excel skills, including proficiency with pivot tables, formulas, lists, and graph creation.
Proactive, responsible, and goal-oriented approach to work.

Preferred Skills:

Driving License (Category B)
Project planning skills

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in data center operations, server management, and hardware troubleshooting.
Showcase problem-solving skills and ability to work with cutting-edge technology.
Highlight any relevant certifications or training in data center infrastructure management.

Technical Documentation:

Provide examples of documentation created for hardware configuration, troubleshooting, and maintenance.
Demonstrate understanding of data center processes and procedures.

💵 Compensation & Benefits

Salary Range: Competitive salary based on experience and qualifications. Nebius offers a comprehensive benefits package.

Benefits:

Competitive salary and comprehensive benefits package.
Opportunities for professional growth within Nebius.
Hybrid working arrangements.
Dynamic and collaborative work environment that values initiative and innovation.

Working Hours: Full-time (40 hours/week) with on-site work at Longcross, UK.

🎯 Team & Company Context

🏢 Company Culture

Industry: Nebius is a leading provider of cloud computing tools and resources for the global AI economy. They create the tools and resources their customers need to solve real-world challenges and transform industries without massive infrastructure costs or the need to build large in-house AI/ML teams.

Company Size: Nebius has a global footprint with R&D hubs across Europe, North America, and Israel, employing over 800 employees, including more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

Founded: Nebius was founded in 2016 and is headquartered in Amsterdam, Netherlands. It is listed on Nasdaq.

Team Structure:

The IT Infrastructure team is responsible for maintaining and optimizing the data center's IT infrastructure.
The team collaborates with various internal teams, such as AI R&D, hardware engineering, and software engineering, to ensure the smooth operation of critical systems.

Development Methodology:

Nebius follows agile development methodologies, focusing on continuous improvement and collaboration.
The IT Infrastructure team works closely with other teams to ensure that the data center's IT infrastructure supports the company's overall goals and objectives.

Company Website: Nebius

📝 Enhancement Note: Nebius' focus on AI and cloud computing provides an exciting environment for IT professionals seeking to work with cutting-edge technology. The company's global presence and collaborative work environment offer ample opportunities for career growth and professional development.

📈 Career & Growth Analysis

IT Technician Career Level: Mid-level IT Technician roles involve maintaining and optimizing IT infrastructure, collaborating with internal teams, and troubleshooting hardware issues. This role requires a strong background in IT hardware, data center operations, and server management.

Reporting Structure: The IT Technician reports directly to the IT Infrastructure Manager and collaborates with various internal teams, such as AI R&D, hardware engineering, and software engineering.

Technical Impact: The IT Technician's work directly impacts the performance, customer satisfaction, and efficiency of Nebius' data center operations. Their efforts contribute to the smooth operation of critical systems and support the company's overall goals and objectives.

Growth Opportunities:

Technical Skill Development: Nebius offers opportunities to develop technical skills and gain experience working with cutting-edge technology in data center operations, cloud computing, and infrastructure management.
Career Progression: As global data center operations grow, there will be ample opportunities for career progression within Nebius' IT Infrastructure team.
Innovation & Leadership: Nebius fosters innovation and allows employees to work on solutions that exceed industry standards in design and deployment. This environment encourages employees to take on leadership roles and drive change.

📝 Enhancement Note: Nebius' focus on innovation and continuous improvement provides an excellent environment for IT professionals seeking to grow their careers and make a significant impact on the company's success.

🌐 Work Environment

Office Type: Nebius offers a hybrid working arrangement, with on-site work at their colocation facility in Longcross, UK, and remote work options.

Office Location(s): Longcross, UK

Workspace Context:

Collaboration: Nebius' collaborative work environment encourages employees to work together to solve problems and drive innovation.
Technology: The IT Infrastructure team works with cutting-edge technology, such as the H200 GPU cloud cluster, and has access to the tools and resources needed to succeed.
Cross-functional Collaboration: The IT Infrastructure team collaborates with various internal teams, such as AI R&D, hardware engineering, and software engineering, to ensure the smooth operation of critical systems.

Work Schedule: Full-time (40 hours/week) with on-site work at Longcross, UK, and remote work options.

📝 Enhancement Note: Nebius' hybrid working arrangement offers employees the flexibility to balance their work and personal lives while still having the opportunity to collaborate with colleagues in person.

📄 Application & Technical Interview Process

Interview Process:

Step 1 - Phone/Video Screen: A brief conversation to assess communication skills and understand the candidate's background and experience.
Step 2 - Technical Assessment: A hands-on assessment to evaluate the candidate's technical skills and problem-solving abilities. This may include tasks such as hardware troubleshooting, network connectivity, and documentation creation.
Step 3 - On-site/Video Interview: A more in-depth discussion about the candidate's experience, career goals, and fit with Nebius' company culture. This may also include a tour of the Longcross, UK facility.
Step 4 - Final Decision: The hiring manager will make a final decision based on the candidate's skills, experience, and cultural fit.

Portfolio Review Tips:

Highlight experience in data center operations, server management, and hardware troubleshooting.
Showcase problem-solving skills and ability to work with cutting-edge technology.
Provide examples of documentation created for hardware configuration, troubleshooting, and maintenance.

Technical Challenge Preparation:

Brush up on Linux operating system and command-line tools.
Review hardware troubleshooting techniques and best practices.
Familiarize yourself with Nebius' company culture and values.

ATS Keywords: Server Hardware, Data Center Operations, Linux, Troubleshooting, Network Equipment, Fiber Optic Cables, Excel, Documentation, Collaboration, Project Management

📝 Enhancement Note: Nebius' interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing relevant experience, candidates can increase their chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Hardware & Software Technologies:

Server IT hardware (e.g., rack-mounted servers, blade servers)
Enterprise-grade network switches (e.g., Cisco, Juniper)
Fiber optic cables and patch cords
Linux operating system and command-line tools
Excel (pivot tables, formulas, lists, and graph creation)

Infrastructure Tools:

Data center infrastructure management (DCIM) tools (e.g., Nlyte, Sunbird)
IT service management (ITSM) tools (e.g., ServiceNow, BMC Remedy)
IT asset management (ITAM) tools (e.g., IBM Maximo, ServiceNow)

📝 Enhancement Note: Nebius' data center operations involve working with cutting-edge technology and industry-standard hardware and software. Familiarity with these technologies is essential for success in this role.

👥 Team Culture & Values

Nebius Values:

Innovation: Nebius values innovation and encourages employees to think creatively and drive change.
Collaboration: Nebius fosters a collaborative work environment that encourages employees to work together to solve problems and drive innovation.
Customer Focus: Nebius is committed to providing exceptional customer service and ensuring customer satisfaction.
Integrity: Nebius values honesty, transparency, and ethical behavior in all aspects of its business.

Collaboration Style:

Cross-functional Collaboration: The IT Infrastructure team collaborates with various internal teams, such as AI R&D, hardware engineering, and software engineering, to ensure the smooth operation of critical systems.
Peer-to-Peer Learning: Nebius encourages employees to learn from one another and share knowledge and best practices.
Continuous Improvement: Nebius is committed to continuous improvement and encourages employees to identify opportunities for growth and innovation.

📝 Enhancement Note: Nebius' focus on innovation, collaboration, and customer focus creates an environment that values initiative and innovation, providing employees with the opportunity to drive change and make a significant impact on the company's success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Hardware Troubleshooting: The IT Technician may face complex hardware issues that require creative problem-solving and a deep understanding of server management and data center operations.
Network Connectivity: The IT Technician must have a strong understanding of network connectivity and be able to manage and maintain fiber optic cables and patch cords.
Documentation: The IT Technician must be able to create clear, comprehensive documentation for hardware configuration, troubleshooting, and maintenance.

Learning & Development Opportunities:

Technical Skill Development: Nebius offers opportunities to develop technical skills and gain experience working with cutting-edge technology in data center operations, cloud computing, and infrastructure management.
Conference Attendance: Nebius encourages employees to attend industry conferences and events to stay up-to-date with the latest trends and best practices in data center operations and IT infrastructure management.
Mentorship: Nebius provides mentorship opportunities to help employees grow professionally and develop their careers.

📝 Enhancement Note: Nebius' focus on innovation and continuous improvement provides an excellent environment for IT professionals seeking to grow their careers and make a significant impact on the company's success.

💡 Interview Preparation

Technical Questions:

Hardware Troubleshooting: Describe a complex hardware issue you have faced and how you resolved it. What steps did you take to diagnose the problem, and what solutions did you implement?
Network Connectivity: Explain the process of managing and maintaining fiber optic cables and patch cords. What tools and best practices do you use to ensure optimal network connectivity?
Documentation: Walk us through a piece of documentation you have created for hardware configuration, troubleshooting, or maintenance. How did you ensure the documentation was clear, comprehensive, and useful for your team?

Company & Culture Questions:

Company Culture: How do you think you would fit into Nebius' collaborative and innovative work environment? Describe a time when you worked effectively in a team to solve a complex problem.
Customer Focus: Describe a situation where you went above and beyond to ensure customer satisfaction. How did you ensure that the customer's needs were met, and what was the outcome?
Integrity: Describe a time when you demonstrated honesty and transparency in a professional setting. How did your actions contribute to a positive outcome, and what did you learn from the experience?

Portfolio Presentation Strategy:

Hardware Troubleshooting: Highlight your experience in data center operations, server management, and hardware troubleshooting. Provide examples of complex hardware issues you have faced and how you resolved them.
Network Connectivity: Demonstrate your understanding of network connectivity and how you have managed and maintained fiber optic cables and patch cords in previous roles.
Documentation: Showcase your ability to create clear, comprehensive documentation for hardware configuration, troubleshooting, and maintenance. Provide examples of documentation you have created and how it has been used to improve IT infrastructure operations.

📝 Enhancement Note: Nebius' interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing relevant experience, candidates can increase their chances of success in the interview process.

📌 Application Steps

To apply for this IT Technician position at Nebius:

Submit your application: Visit the Nebius careers page and search for the "Datacenter IT Technician" role. Click on the job title and follow the instructions to submit your application.
Prepare your portfolio: Highlight your experience in data center operations, server management, and hardware troubleshooting. Include examples of complex hardware issues you have faced and how you resolved them. Showcase your ability to create clear, comprehensive documentation for hardware configuration, troubleshooting, and maintenance.
Research Nebius: Familiarize yourself with Nebius' company culture, values, and mission. Understand their focus on AI and cloud computing, and how this role contributes to their overall goals and objectives.
Prepare for technical assessments: Brush up on your Linux operating system and command-line tools skills. Review hardware troubleshooting techniques and best practices. Familiarize yourself with Nebius' technology stack and infrastructure tools.
Prepare for on-site/video interviews: Practice common interview questions and develop your responses based on your experience and Nebius' company culture. Prepare questions to ask the interviewer about the role, team dynamics, and career growth opportunities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about IT infrastructure management and data center operations. All details should be verified directly with Nebius before making application decisions.

Datacenter IT Technician