Datacenter IT Manager

📍 Job Overview

• Job Title: Datacenter IT Manager
• Company: Nebius
• Location: London, United Kingdom
• Job Type: Hybrid
• Category: IT Management
• Date Posted: June 25, 2025
• Experience Level: Mid-Senior level (5-10 years of experience)

🚀 Role Summary

Nebius is seeking a Datacenter IT Manager to lead a team maintaining and optimizing the IT infrastructure within their data center. The ideal candidate will have a strong background in team management, server hardware troubleshooting, and data center operations. This role involves overseeing IT infrastructure, managing hardware troubleshooting, and ensuring reliable operation of mission-critical systems. The successful candidate will work from Nebius' colocation facility in Longcross, UK.

💻 Primary Responsibilities

• 🔧 Manage IT Support Team: Lead and manage the IT support team to achieve KPIs in IT infrastructure support and project planning.
• 🤝 Collaborate with Teams: Work effectively with internal teams and external contractors to address technical and operational challenges.
• 📚 Document IT Processes: Develop clear and comprehensive documentation and manuals for hardware configuration, troubleshooting, and maintenance.
• 📅 Plan and Execute IT Tasks: Plan, execute, and monitor regular IT tasks to maintain and improve IT infrastructure operations.
• 🛠 Diagnose and Resolve IT Issues: Manage IT support, including diagnosing and resolving issues related to IT hardware and ensuring continuous support of the data center's IT infrastructure.
• 🔧 Manage Project Tasks: Oversee project tasks, including installation, upgrading, and dismantling of hardware based on operational requests and requirements.
• 📦 Manage Asset Management: Manage additional processes around asset management and Return Merchandise Authorizations (RMAs).

🎓 Skills & Qualifications

Education: Relevant degree or equivalent experience in IT, Computer Science, or a related field.

Experience: Over 5 years of team management experience, with a solid understanding of data center operations and server and network equipment principles.

Required Skills:

• Team management and hands-on experience in diagnosing and resolving server hardware issues.
• Strong understanding of data center operations, server, and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology and operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists, and graph creation.
• Proactive, responsible, and goal-oriented approach to work.

Preferred Skills:

• ITIL and/or PMI certification.
• Driving License (Category B).

📊 Web Portfolio & Project Requirements

• Portfolio Essentials: Demonstrate your ability to manage and troubleshoot server hardware, data center operations, and IT infrastructure projects.
• Technical Documentation: Showcase your proficiency in creating clear and comprehensive documentation for hardware configuration, troubleshooting, and maintenance.

💰 Compensation & Benefits

• Salary Range: Competitive salary package based on experience and location.
• Benefits:
  • Comprehensive benefits package.
  • Opportunities for professional growth within Nebius.
  • Hybrid working arrangements.
  • Dynamic and collaborative work environment that values initiative and innovation.

🎯 Team & Company Context

• Company Culture: Nebius values initiative, innovation, and a collaborative work environment. They offer competitive salaries, comprehensive benefits, and opportunities for professional growth.
• Development Methodology: Nebius uses Agile methodologies for project planning and management, with a focus on sprint planning, code review, and quality assurance practices.

📈 Career & Growth Analysis

• Web Technology Career Level: Mid-Senior level (5-10 years of experience) with a focus on team management, hardware troubleshooting, and data center operations.
• Reporting Structure: The Datacenter IT Manager will lead a team of IT support specialists and report directly to the IT Director or relevant senior management.
• Technical Impact: This role has a significant impact on the data center's IT infrastructure, ensuring reliable operation of mission-critical systems and driving continuous improvement.

🌐 Work Environment

• Office Type: Hybrid, with a mix of on-site work at the Longcross colocation facility and remote work options.
• Office Location: Longcross, United Kingdom, with easy access to major transportation links.
• Workspace Context: Nebius provides a collaborative work environment with access to advanced technologies, multiple monitors, and testing devices.
• Work Schedule: Flexible working hours with regular IT tasks, maintenance windows, and project deadlines.

📄 Application & Technical Interview Process

• Interview Process:
  • Technical preparation recommendations and coding/configuration assessment focus.
  • Web architecture expectations and system design discussion.
  • Web development team interaction and cultural fit assessment.
  • Final evaluation criteria and technical impact discussion.
• Portfolio Review Tips:
  • Specific tactical advice for portfolio curation and live demo presentation.
  • Project case study structure with user experience and technical implementation focus.
  • Code quality demonstration and responsive design standards for this role.
  • Company-specific web technology considerations and performance optimization examples.
• Technical Challenge Preparation:
  • Typical web development exercise format and expectations.
  • Time management and solution architecture for web challenges.
  • Communication and technical explanation articulation for web concepts.

🛠 Technology Stack & Web Infrastructure

• Frontend Technologies: Not applicable for this role.
• Backend & Server Technologies:
  • Linux operating system and familiarity with command-line tools.
  • Enterprise-grade network switches and fiber optic cables.
  • Server IT hardware, including CPUs, memory, storage, and networking components.
• Development & DevOps Tools:
  • Advanced Excel skills, including proficiency with pivot tables, formulas, lists, and graph creation.
  • ITIL methodology and operational activities of the technical support service (ITSM).
  • Project planning and management tools.

👥 Team Culture & Values

• Web Development Values:
  • Proactive, responsible, and goal-oriented approach to work.
  • Collaborative team environment with a focus on knowledge sharing and continuous learning.
  • Strong commitment to quality, reliability, and customer satisfaction.
• Collaboration Style:
  • Cross-functional integration between IT, data center, and other internal teams.
  • Code review culture and peer programming practices.
  • Knowledge sharing, technical mentoring, and continuous learning.

🌱 Challenges & Growth Opportunities

• Technical Challenges:
  • Troubleshooting and resolving complex server hardware issues.
  • Optimizing data center operations for improved performance and efficiency.
  • Managing and implementing new hardware and software technologies.
• Learning & Development Opportunities:
  • Web technology skill advancement and specialization paths.
  • Conference attendance, certification, and community involvement.
  • Technical mentorship, leadership development, and architecture decision-making.

💡 Interview Preparation

• Technical Questions:
  • Server hardware troubleshooting and resolution techniques.
  • Data center operations and infrastructure management best practices.
  • ITIL methodology and ITSM process implementation.
• Company & Culture Questions:
  • Nebius' web development culture and team dynamics.
  • Agile methodologies and project management practices.
  • User experience impact and customer satisfaction strategies.

📌 Application Steps

To apply for this Datacenter IT Manager position:

• Submit your application through the application link.
• Tailor your resume to highlight relevant project experience, technical skills, and achievements.
• Prepare a portfolio showcasing your ability to manage and troubleshoot server hardware, data center operations, and IT infrastructure projects.
• Research Nebius' web development culture, Agile methodologies, and customer satisfaction strategies.
• Practice common interview questions and prepare specific responses for Nebius' technical challenges and company culture questions.