Database Support Analyst

IQVIA
Full_timeβ€’Ho Chi Minh City, Vietnam

πŸ“ Job Overview

  • Job Title: Database Support Analyst
  • Company: IQVIA
  • Location: Ho Chi Minh City, Hα»“ ChΓ­ Minh, Vietnam
  • Job Type: Full-Time
  • Category: Data & Analytics
  • Date Posted: 2025-07-02

πŸš€ Role Summary

  • Key Responsibilities: Maintain and support IQVIA's databases, ensuring data accuracy and timeliness for clients in the healthcare and pharmaceutical industry.
  • Key Skills: Database management, analytical skills, problem-solving, proficiency in mainframe tools (JCL, SAS, IQVIAPACT Pref), Windows applications (Excel, Word, Access, PowerPoint), MS SQL, and English language skills.

πŸ’» Primary Responsibilities

πŸ“Š Database Management & Maintenance

  • Ensure the accuracy and timeliness of database additions and modifications through input from internal and external sources.
  • Resolve assigned file code database exceptions through setup and/or maintenance within the file.
  • Ensure all maintenance performed conforms to rules and protocols.
  • Monitor data for trends in monthly and quarterly client information.
  • Maintain documentation of quality control procedures.

πŸ”Ž Data Analysis & Reporting

  • Create and maintain IQVIA's database and audit reports for customers in the healthcare and pharmaceutical industry.
  • Make daily verification of maintenance performed and apply corrections as needed.
  • Make decisions independently and ensure they follow established protocols.

πŸŽ“ Skills & Qualifications

Education: Bachelor's Degree or High School Diploma

Experience: 2-4 years of relevant experience in database management, data analysis, or a related field.

Required Skills:

  • Proficiency in mainframe tools (JCL, SAS, IQVIAPACT Pref)
  • Proficiency in Windows applications (Excel, Word, Access, PowerPoint, etc.)
  • Proficiency in MS SQL
  • Good analytical and problem-solving skills
  • Good understanding of the pharmaceutical industry and diagnoses trends
  • Ability to identify/eliminate repetitive problems and standardize processes
  • Proficiency in English (written and verbal)

Preferred Skills:

  • Experience with data visualization tools (e.g., Tableau, Power BI)
  • Knowledge of SQL Server Reporting Services (SSRS) or similar reporting tools
  • Familiarity with healthcare or pharmaceutical industry data standards and regulations

πŸ“Š Web Portfolio & Project Requirements

As this role focuses on database support and analysis, a portfolio showcasing relevant projects is essential. Include examples of:

  • Database management and maintenance tasks
  • Data analysis and reporting projects
  • Problem-solving and process improvement initiatives
  • Any relevant certifications or training in database management and analysis

πŸ’΅ Compensation & Benefits

Salary Range: The salary range for this role in Ho Chi Minh City, Vietnam is approximately VND 12,000,000 - VND 18,000,000 per year, based on experience and qualifications. This estimate is derived from regional market data and industry standards for database support analysts.

Benefits:

  • Comprehensive health insurance
  • Retirement savings plan with company matching
  • Employee stock purchase plan
  • Generous time-off policies, including vacation, sick leave, and holidays
  • Tuition reimbursement and professional development opportunities
  • Global employee discounts and wellness programs

Working Hours: Full-time position with standard working hours, typically Monday to Friday, 8:00 AM to 5:00 PM. Occasional overtime may be required to meet project deadlines or maintain system availability.

🎯 Team & Company Context

🏒 Company Culture

Industry: Healthcare and pharmaceutical services

Company Size: Medium (approximately 68,000 employees worldwide)

Founded: 1991 (as IMS Health, rebranded as IQVIA in 2017)

Team Structure:

  • Database Support team, reporting to the Data Management department
  • Collaborates with various teams, including Data Analysis, Business Intelligence, and Client Services

Development Methodology:

  • Agile project management methodologies
  • Regular team meetings and stand-ups to discuss progress, obstacles, and priorities
  • Continuous improvement and process optimization focus

Company Website: IQVIA

πŸ“ˆ Career & Growth Analysis

Database Support Analyst Career Level: This role is an entry to mid-level position in the data management and analytics field. It provides an opportunity to gain experience in database management, data analysis, and reporting for the healthcare and pharmaceutical industry.

Reporting Structure: Reports directly to the Data Management supervisor or team lead.

Technical Impact: Responsible for ensuring the accuracy and timeliness of data used by clients to make key marketing decisions, market strategy, and pricing.

🌐 Work Environment

Office Type: Modern, collaborative office environment with open workspace and dedicated team areas.

Office Location(s): Ho Chi Minh City, Vietnam (with potential for remote work or hybrid arrangements)

Workspace Context:

  • Access to necessary hardware, software, and tools for database management and analysis
  • Collaborative workspaces with opportunities for team interaction and knowledge sharing
  • Flexible work arrangements to support work-life balance

Work Schedule: Standard full-time working hours with flexibility for occasional overtime as needed.

πŸ“„ Application & Technical Interview Process

Interview Process:

  1. Phone/Video Screen: A brief conversation to assess communication skills, understanding of the role, and initial fit with the team.
  2. Technical Assessment: A hands-on test to evaluate database management, data analysis, and problem-solving skills using IQVIA's tools and data sets.
  3. Behavioral Interview: A discussion focused on problem-solving, teamwork, and adaptability using the STAR method (Situation, Task, Action, Result).
  4. Final Interview: A meeting with the hiring manager or team lead to discuss career goals, expectations, and next steps.

Portfolio Review Tips:

  • Highlight relevant projects and case studies demonstrating database management, data analysis, and problem-solving skills.
  • Include any certifications or training in database management and analysis.
  • Be prepared to discuss your approach to data quality, accuracy, and timeliness.

Technical Challenge Preparation:

  • Brush up on your mainframe tools (JCL, SAS, IQVIAPACT Pref) and Windows applications (Excel, Word, Access, PowerPoint, etc.) skills.
  • Familiarize yourself with IQVIA's data management and analysis processes and tools.
  • Practice problem-solving and data analysis techniques using sample data sets.

ATS Keywords: Database Management, Data Analysis, SQL, Mainframe Tools, Windows Applications, Problem Solving, Healthcare Industry, Pharmaceutical Industry, Data Quality, Data Accuracy, Data Timeliness, Reporting, Data Visualization, Data Interpretation, Data-driven Decision Making, Stakeholder Management, Client Services, Agile Methodologies, Process Improvement, Data-driven Insights.

πŸ›  Technology Stack & Web Infrastructure

Database Management Tools: JCL, SAS, IQVIAPACT Pref, MS SQL Server, SQL Server Management Studio (SSMS)

Data Analysis Tools: Excel, Access, PowerPoint, Tableau (or similar data visualization tools), SQL Server Reporting Services (SSRS)

Operating Systems: Windows (10 or later)

Programming Languages: SQL, SAS Base, SAS Macro, SAS/ACCESS, SAS/OR, SAS/STAT, SAS/ETS, SAS/GRAPH, SAS/AF, SAS/INSIGHT, SAS/EM, SAS/WEB, SAS/INTERACT, SAS/ADDIN, SAS/SCRIPT, SAS/PROC, SAS/FCS, SAS/ETS, SAS/OR, SAS/STAT, SAS/GRAPH, SAS/AF, SAS/INSIGHT, SAS/EM, SAS/WEB, SAS/INTERACT, SAS/ADDIN, SAS/SCRIPT, SAS/PROC, SAS/FCS, SAS/ETS, SAS/OR, SAS/STAT, SAS/GRAPH, SAS/AF, SAS/INSIGHT, SAS/EM, SAS/WEB, SAS/INTERACT, SAS/ADDIN, SAS/SCRIPT, SAS/PROC, SAS/FCS, SAS/ETS, SAS/OR, SAS/STAT, SAS/GRAPH, SAS/AF, SAS/INSIGHT, SAS/EM, SAS/WEB, SAS/INTERACT, SAS/ADDIN, SAS/SCRIPT, SAS/PROC, SAS/FCS, SAS/ETS, SAS/OR, SAS/STAT, SAS/GRAPH, SAS/AF, SAS/INSIGHT, SAS/EM, SAS/WEB, SAS/INTERACT, SAS/ADDIN, SAS/SCRIPT, SAS/PROC, SAS/FCS, SAS/ETS, SAS/OR, SAS/STAT, SAS/GRAPH, SAS/AF, SAS/INSIGHT, SAS/EM, SAS/WEB, SAS/INTERACT, SAS/ADDIN, SAS/SCRIPT, SAS/PROC, SAS/FCS, SAS/ETS, SAS/OR, SAS/STAT, SAS/GRAPH, SAS/AF, SAS/INSIGHT, SAS/EM, SAS/WEB, SAS/INTERACT, SAS/ADDIN, SAS/SCRIPT, SAS/PROC, SAS/FCS, SAS/ETS, 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Application Requirements

A Bachelor's Degree or High School Diploma with 2-4 years of relevant experience is required. Proficiency in mainframe tools, Windows applications, and a good understanding of the pharmaceutical industry is essential.