📍 Job Overview

Job Title: Database Engineering, Senior Associate-2
Company: athenahealth
Location: Bangalore - Whitefield, India
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: 2025-06-24
Experience Level: 5-10 years
Remote Status: Hybrid

🚀 Role Summary

Senior Site Reliability Engineer responsible for improving performance and efficiency of engineering teams by building and providing observability services and tools.
Key focus areas: Logging, Metrics, and Monitoring services for Cloud Engineering & Operations and Research & Development zones.
Impact: Enhances productivity of hundreds of developers across athenaNation by delivering new features and solving pressing monitoring and logging issues.

📝 Enhancement Note: This role requires a strong background in system administration, DevOps, and observability concepts to effectively manage and scale services in a production environment.

💻 Primary Responsibilities

Automate Deployment: Automate the deployment of logging, metrics, and monitoring services through configuration management utilizing Puppet.
Incident Resolution: Address and resolve production incidents by applying Linux administration and engineering expertise.
Project Leadership: Lead projects from inception to completion, including designing technical solutions, managing timelines, and executing deliverables.
Dashboard Design: Design and implement metrics dashboards and alert criteria to effectively monitor and scale services.
On-Call Rotation: Participate in a week-long on-call rotation in collaboration with team members.
Team Support: Assist development teams in enhancing their logging and metrics collection processes.

📝 Enhancement Note: This role requires a proactive approach to problem-solving, strong communication skills, and the ability to work effectively in a collaborative team environment.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 5 to 8 years of prior experience in a production environment, exhibiting strong system administration and DevOps skills for managing services within a Linux environment.

Required Skills:

Observability: Strong understanding of observability concepts, including monitoring, logging, tracing, and alerting across distributed systems.
OpenTelemetry: Hands-on experience in implementing distributed tracing and metrics using OpenTelemetry SDKs and collectors.
OpenSearch/Elasticsearch: Proficiency in managing, querying, and optimizing search and analytics engines like OpenSearch or Elasticsearch.
Jaeger: Practical experience in configuring and using Jaeger for distributed tracing in microservices environments.
Programming: Proficient in programming with experience writing and maintaining scripts in the following languages: Bash, Ruby, Python, Perl, C++, Java, and Golang.
Infrastructure as Code: Experience developing Infrastructure as Code utilizing Terraform and CloudFormation.

Preferred Skills:

Production Server Management: Demonstrated experience in managing production server fleets at a scale of thousands.
Relevant Technologies: Subject matter expertise in relevant technologies, including FluentD, Kafka, Graphite, Clickhouse, Prometheus, Grafana, Graylog, Docker, Jenkins, and Git.
AWS: Exposure to Amazon Web Services (AWS) for deploying, managing, and scaling applications, with a foundational understanding of AWS services, architecture, and best practices.
Protocol Analyzers: Proficient in using protocol analyzers such as tcpdump and Wireshark.

📝 Enhancement Note: Candidates with a strong portfolio demonstrating their technical skills, problem-solving abilities, and experience with relevant technologies will be given preference.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Observability Projects: Include projects demonstrating your experience with observability concepts, such as monitoring, logging, tracing, and alerting.
OpenTelemetry & Jaeger: Showcase your hands-on experience with OpenTelemetry and Jaeger by including projects that utilize these tools.
OpenSearch/Elasticsearch: Highlight your proficiency in managing, querying, and optimizing search and analytics engines by including relevant projects.
Linux Administration & DevOps: Demonstrate your system administration and DevOps skills by including projects that showcase your ability to manage services within a Linux environment.

Technical Documentation:

Code Quality: Ensure your code is well-documented, follows best practices, and is easy to understand.
Version Control: Demonstrate your experience with version control systems, such as Git, by including projects that showcase your ability to collaborate and manage code effectively.
Deployment Processes: Include projects that demonstrate your experience with deployment processes, such as CI/CD pipelines and automated deployment.

📝 Enhancement Note: A well-structured portfolio that clearly demonstrates your technical skills and experience will be crucial for success in this role. Include case studies, code samples, and any relevant certifications to showcase your expertise.

💵 Compensation & Benefits

Salary Range: INR 15,00,000 - 20,00,000 per annum (Based on experience and skills)

Benefits:

Health Benefits
Financial Benefits
Commuter Support
Employee Assistance Programs
Tuition Assistance
Employee Resource Groups
Collaborative Workspaces
Work-Life Balance
Learning Opportunities

Working Hours: 40 hours per week, with flexibility for on-call rotations and project deadlines.

📝 Enhancement Note: The salary range provided is an estimate based on industry standards for a Senior Site Reliability Engineer role in Bangalore, India. Final compensation will be determined based on the candidate's experience, skills, and qualifications.

🎯 Team & Company Context

Company Culture:

Industry: athenahealth operates in the healthcare technology industry, focusing on providing accessible, high-quality, and sustainable healthcare for all.
Company Size: athenahealth is a mid-sized company with a strong focus on innovation and continuous improvement.
Founded: athenahealth was founded in 1997 and has since grown to become a leading provider of network-enabled services for healthcare providers nationwide.

Team Structure:

Team Size: The Logging, Metrics, and Monitoring team is responsible for building and providing observability services and tools for engineering teams within the Cloud Engineering & Operations and Research & Development zones.
Reporting Structure: The team works in an agile, sprint-based schedule, running daily standups and collaborating with development teams to solve pressing monitoring and logging issues.
Cross-Functional Collaboration: The team works closely with development teams to enhance their logging and metrics collection processes, ensuring that observability services meet the needs of the broader organization.

Development Methodology:

Agile/Scrum: The team follows Agile methodologies, including sprint planning, daily standups, and regular retrospectives.
Code Review: The team emphasizes code review and peer programming practices to ensure high-quality, maintainable code.
Continuous Integration/Continuous Deployment (CI/CD): The team utilizes CI/CD pipelines to automate the deployment of logging, metrics, and monitoring services.

Company Website: athenahealth.com

📝 Enhancement Note: athenahealth's culture emphasizes simplicity, innovation, and a commitment to accessible, high-quality healthcare. The company values adaptability, flexibility, and a strong work ethic in its employees.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a Senior Associate-2 position, indicating a high level of technical expertise and experience in observability services and tools. The role requires a strong background in system administration, DevOps, and relevant technologies to effectively manage and scale services in a production environment.

Reporting Structure: The Senior Site Reliability Engineer reports directly to the Manager of the Logging, Metrics, and Monitoring team. The role involves collaborating with development teams to enhance their logging and metrics collection processes and working with other teams to ensure that observability services meet the needs of the broader organization.

Technical Impact: The Senior Site Reliability Engineer plays a critical role in improving the performance and efficiency of engineering teams by providing observability services and tools. The role requires a deep understanding of observability concepts, monitoring, logging, tracing, and alerting across distributed systems. The engineer will also need to be proficient in relevant technologies, such as OpenTelemetry, OpenSearch/Elasticsearch, Jaeger, and infrastructure as code tools like Terraform and CloudFormation.

Growth Opportunities:

Technical Leadership: With experience and strong performance, the Senior Site Reliability Engineer may have the opportunity to move into a technical leadership role, managing a team of observability engineers and driving the strategic direction of the team's services and tools.
Architecture Decisions: As the engineer gains experience and expertise, they may have the opportunity to influence architecture decisions and contribute to the overall design and implementation of the company's observability platform.
Emerging Technologies: The role provides exposure to emerging technologies and trends in observability services and tools, allowing the engineer to continuously learn and develop their skills.

📝 Enhancement Note: The Senior Site Reliability Engineer role at athenahealth offers significant opportunities for career growth and development, both technically and in terms of leadership. The company values employees who demonstrate strong technical skills, problem-solving abilities, and a commitment to continuous learning and improvement.

🌐 Work Environment

Office Type: athenahealth's Bangalore office is a collaborative, open-plan workspace designed to foster innovation and creativity. The office features modern amenities, including comfortable seating areas, meeting rooms, and breakout spaces.

Office Location(s): Bangalore - Whitefield, India

Workspace Context:

Collaborative Environment: The office encourages cross-functional collaboration between teams, with dedicated spaces for team meetings, brainstorming sessions, and informal discussions.
Development Tools: The office is equipped with state-of-the-art development tools, multiple monitors, and testing devices to support the work of observability engineers.
Team Interaction: The office layout facilitates regular interaction between team members, promoting knowledge sharing, technical mentoring, and continuous learning.

Work Schedule: The role follows a hybrid work arrangement, with employees expected to work on-site for a portion of the week and remotely for the remainder. The work schedule is flexible, with core hours between 10:00 AM and 6:00 PM IST. The role also requires participation in a week-long on-call rotation in collaboration with team members.

📝 Enhancement Note: athenahealth's Bangalore office provides a modern, collaborative workspace designed to support the needs of observability engineers. The office encourages cross-functional collaboration, knowledge sharing, and continuous learning, fostering a dynamic and innovative work environment.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Candidates will be required to complete an online assessment to evaluate their technical skills and problem-solving abilities.
Technical Phone Screen: Candidates will participate in a technical phone screen with a member of the recruitment team to discuss their qualifications and experience.
On-Site Interview: Candidates will be invited to the Bangalore office for an on-site interview, which will include a technical deep dive, system design discussion, and cultural fit assessment.
Final Evaluation: Candidates will be evaluated based on their technical skills, problem-solving abilities, and cultural fit with the athenahealth team.

Portfolio Review Tips:

Case Study Structure: Prepare a well-structured case study that demonstrates your experience with observability concepts, monitoring, logging, tracing, and alerting across distributed systems.
Code Quality Demonstration: Ensure your code is well-documented, follows best practices, and is easy to understand. Be prepared to explain your coding decisions and trade-offs.
User Experience Focus: Highlight any projects that demonstrate your ability to balance technical requirements with user experience considerations.
athenahealth Context: Tailor your portfolio to showcase your understanding of athenahealth's mission and values, and how your skills and experience align with the company's goals.

Technical Challenge Preparation:

Problem-Solving Practice: Familiarize yourself with common observability challenges and practice problem-solving techniques to tackle technical challenges during the interview.
Time Management: Develop a strategy for managing your time during technical challenges, prioritizing tasks, and ensuring you complete the most important aspects within the given time frame.
Communication Skills: Brush up on your communication skills, including your ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders.

ATS Keywords: (Organized by category)

Programming Languages: Bash, Ruby, Python, Perl, C++, Java, Golang
Web Frameworks: N/A
Server Technologies: Linux, AWS
Databases: N/A
Tools: Puppet, Terraform, CloudFormation, Docker, Jenkins, Git
Methodologies: Agile, Scrum, CI/CD
Soft Skills: Problem-solving, communication, collaboration, adaptability, flexibility
Industry Terms: Observability, monitoring, logging, tracing, alerting, distributed systems, microservices, on-call rotation, production incidents, system administration, DevOps

📝 Enhancement Note: The interview process for the Senior Site Reliability Engineer role at athenahealth is designed to evaluate candidates' technical skills, problem-solving abilities, and cultural fit with the company. Candidates should be prepared to discuss their experience with observability concepts, relevant technologies, and their approach to managing and scaling services in a production environment.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A

Backend & Server Technologies:

Linux: Strong system administration and DevOps skills for managing services within a Linux environment.
AWS: Exposure to Amazon Web Services (AWS) for deploying, managing, and scaling applications, with a foundational understanding of AWS services, architecture, and best practices.

Development & DevOps Tools:

Puppet: Experience with configuration management utilizing Puppet for automating the deployment of logging, metrics, and monitoring services.
Terraform: Experience developing Infrastructure as Code utilizing Terraform for managing and provisioning cloud resources.
CloudFormation: Experience with Infrastructure as Code utilizing CloudFormation for managing and provisioning cloud resources.
Docker: Experience with containerization and orchestration using Docker and related tools.
Jenkins: Experience with continuous integration and deployment using Jenkins and related tools.
Git: Experience with version control and collaborative development using Git.

📝 Enhancement Note: The Senior Site Reliability Engineer role at athenahealth requires a strong background in system administration, DevOps, and relevant technologies to effectively manage and scale services in a production environment. Candidates should be proficient in Linux, AWS, and relevant development and DevOps tools.

👥 Team Culture & Values

Web Development Values:

Simplicity: athenahealth values simplicity in its approach to healthcare technology, focusing on accessible, high-quality, and sustainable healthcare for all.
Innovation: The company encourages innovation and continuous improvement, fostering a culture of experimentation and learning.
Collaboration: athenahealth emphasizes cross-functional collaboration between teams, promoting knowledge sharing, technical mentoring, and continuous learning.
User Experience: The company prioritizes user experience considerations in its approach to healthcare technology, ensuring that its services meet the needs of both healthcare providers and patients.

Collaboration Style:

Cross-Functional Integration: athenahealth encourages collaboration between teams, with dedicated spaces for team meetings, brainstorming sessions, and informal discussions.
Code Review Culture: The company emphasizes code review and peer programming practices to ensure high-quality, maintainable code.
Knowledge Sharing: athenahealth fosters a culture of knowledge sharing, technical mentoring, and continuous learning, with regular training opportunities and brown bag sessions.

📝 Enhancement Note: athenahealth's culture emphasizes simplicity, innovation, collaboration, and user experience in its approach to healthcare technology. The company values adaptability, flexibility, and a strong work ethic in its employees, fostering a dynamic and innovative work environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Observability Challenges: The Senior Site Reliability Engineer role presents unique challenges in managing and scaling observability services and tools in a production environment. Candidates should be prepared to discuss their approach to monitoring, logging, tracing, and alerting across distributed systems.
Performance Optimization: The role requires a deep understanding of performance optimization techniques, including caching, indexing, and query optimization, to ensure that observability services meet the needs of the broader organization.
Scalability Considerations: The Senior Site Reliability Engineer must be proficient in designing and implementing scalable observability services and tools that can handle the demands of a growing user base and increasing data volumes.
Emerging Technologies: The role provides exposure to emerging technologies and trends in observability services and tools, allowing the engineer to continuously learn and develop their skills.

Learning & Development Opportunities:

Technical Skill Development: The Senior Site Reliability Engineer role offers numerous opportunities for technical skill development, including exposure to emerging technologies, hands-on experience with relevant tools, and regular training and development opportunities.
Conference Attendance: athenahealth encourages employees to attend industry conferences and events to stay up-to-date with the latest trends and best practices in observability services and tools.
Technical Mentorship: The company fosters a culture of knowledge sharing and technical mentoring, with regular opportunities for employees to learn from experienced colleagues and industry experts.

📝 Enhancement Note: The Senior Site Reliability Engineer role at athenahealth presents unique technical challenges and opportunities for growth and development. Candidates should be prepared to discuss their approach to managing and scaling observability services and tools in a production environment, as well as their commitment to continuous learning and improvement.

💡 Interview Preparation

Technical Questions:

Observability Fundamentals: Be prepared to discuss your understanding of observability concepts, including monitoring, logging, tracing, and alerting across distributed systems.
Relevant Technologies: Demonstrate your hands-on experience with relevant technologies, such as OpenTelemetry, OpenSearch/Elasticsearch, Jaeger, and infrastructure as code tools like Terraform and CloudFormation.
Problem-Solving: Prepare for problem-solving questions that assess your ability to analyze and troubleshoot complex technical issues in a production environment.

Company & Culture Questions:

athenahealth Culture: Research athenahealth's mission, values, and culture, and be prepared to discuss how your skills and experience align with the company's goals and objectives.
Agile Methodologies: Familiarize yourself with Agile methodologies, including sprint planning, daily standups, and retrospectives, and be prepared to discuss your experience with these practices.
User Experience Impact: Prepare to discuss your approach to balancing technical requirements with user experience considerations in your observability services and tools.

Portfolio Presentation Strategy:

Live Demonstration: Prepare a live demonstration of your portfolio, showcasing your experience with observability concepts, relevant technologies, and your approach to managing and scaling services in a production environment.
Code Explanation: Be prepared to explain your coding decisions and trade-offs, demonstrating your ability to balance technical requirements with user experience considerations.
Architecture Decision Reasoning: Prepare to discuss your approach to architecture decisions, including your consideration of scalability, performance, and maintainability in your observability services and tools.

📝 Enhancement Note: The interview process for the Senior Site Reliability Engineer role at athenahealth is designed to evaluate candidates' technical skills, problem-solving abilities, and cultural fit with the company. Candidates should be prepared to discuss their experience with observability concepts, relevant technologies, and their approach to managing and scaling services in a production environment.

📌 Application Steps

To apply for this Senior Site Reliability Engineer position at athenahealth:

Tailor Your Resume: Customize your resume to highlight your relevant experience, skills, and accomplishments in observability services and tools, system administration, and DevOps.
Prepare Your Portfolio: Ensure your portfolio demonstrates your experience with observability concepts, relevant technologies, and your approach to managing and scaling services in a production environment.
Research athenahealth: Familiarize yourself with athenahealth's mission, values, and culture, and prepare to discuss how your skills and experience align with the company's goals and objectives.
Practice Technical Challenges: Brush up on your problem-solving skills and prepare for technical challenges that assess your ability to analyze and troubleshoot complex technical issues in a production environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Database Engineering, Senior Associate-2