Database Engineer

Global Payments Inc.
Full_timeβ€’Nicosia, Cyprus

πŸ“ Job Overview

  • Job Title: Database Engineer
  • Company: Global Payments Inc.
  • Location: Nicosia, LefkosΓ­a, Cyprus
  • Job Type: Full-Time (Hybrid)
  • Category: Database Administration, Web Infrastructure
  • Date Posted: June 30, 2025
  • Experience Level: Mid-Senior level (2-5 years)
  • Remote Status: On-site with hybrid flexibility

πŸš€ Role Summary

  • Design and maintain mission-critical database applications using Oracle databases.
  • Develop scalable architectures for application features and optimize database performance.
  • Automate repetitive tasks using Python, Docker, Jenkins, and document solutions in Confluence.
  • Collaborate with development teams and provide deep subject matter expertise input to design reviews.
  • Modernize database technology and engage with AWS environments.

πŸ“ Enhancement Note: This role focuses on Oracle database engineering, requiring expertise in relational databases and a strong understanding of database internals. The hybrid work arrangement allows for flexibility while maintaining on-site collaboration.

πŸ’» Primary Responsibilities

  • Database Management: Work with mission-critical database applications using Oracle databases.
  • Architecture Design: Design and develop scalable architectures for application features.
  • SQL Query Optimization: Design complex SQL queries and tune for performance.
  • Automation & Scripting: Automate repetitive tasks using Python, Docker, Jenkins, and other tools.
  • Documentation: Document solutions and processes in Confluence to help automated tools.
  • Defect Analysis: Analyze and resolve defects in production, UAT, or QA environments.
  • Trend Awareness: Stay updated with new trends, especially around AWS, and educate/train others.
  • Team Leadership: Drive the team in the right direction and ensure committed deliverables are met on time.
  • Continuous Improvement: Look for improvement opportunities across all supported platforms.

πŸ“ Enhancement Note: This role requires a strong focus on database performance tuning, automation, and problem-solving. The candidate should be comfortable working with complex systems and driving improvements.

πŸŽ“ Skills & Qualifications

Education: A four-year college degree (MCA, MSc, BSc, B.Tech, or B.E) or equivalent.

Experience: 3-5 years of experience with PRIME and/or Online Databases, with a focus on database development and support.

Required Skills:

  • Deep knowledge and experience designing and maintaining relational databases, mainly Oracle.
  • Experience developing and supporting complex mission-critical production database systems.
  • Broad awareness of customer workloads and use cases, including performance, availability, and scalability.
  • Experience analyzing issues holistically, from the application tier through the database, down to the storage.
  • Awareness of emerging technologies and approaches in IT.
  • Working knowledge of relational database internals (locking, consistency, serialization, recovery paths).
  • Coding skills in PL/SQL.
  • Excellent SQL and DB performance tuning skills. Oracle Tuning (OEM, ASH/AWR reports, Workload Repository).
  • Oracle Golden Gate and Oracle RDS experience.
  • Proven track record of automating tasks.
  • Root cause analysis of production-related database issues.
  • On-call for PRIME production databases – daily maintenance, monitoring, problem resolution, and internal customer and dev support.
  • Track record of engineering performance and availability solutions.

Preferred Skills:

  • Experience with other Data Persistence platforms: RDBMS (Postgres, Oracle, MySQL), Distributed SQL Engines (Cassandra, Foundation DB, Cockroach DB), NoSQL (Mongo DB), Hadoop, Data and Software Migration off/to RDBMS, AWS DBs (RDS, DynamoDB, EMR, Redshift, Aurora, etc.), Data Information Lifecycle Management, Data Security, Big Data, etc.
  • Working knowledge of at least one scripting language (shell, Python, Perl).
  • Working with one or more streaming platforms, such as Apache Kafka, Spark Streaming, Storm, or AWS Kinesis.
  • Exposure to cloud environments and architectures.
  • Experienced in various Clustering and Sharding architectures.
  • Experience in Kubernetes.

πŸ“Š Web Portfolio & Project Requirements

Portfolio Essentials:

  • Demonstrate a strong understanding of Oracle databases and SQL performance tuning.
  • Showcase experience with database automation using tools like Python, Docker, and Jenkins.
  • Highlight successful problem-solving examples, including root cause analysis and resolution.
  • Display a proven track record of driving performance and availability solutions.

Technical Documentation:

  • Provide examples of well-documented database solutions and processes.
  • Showcase experience with Confluence or similar documentation platforms.
  • Demonstrate understanding of database internals and recovery paths through technical documentation.

πŸ“ Enhancement Note: The portfolio should emphasize database performance optimization, automation, and problem-solving skills. Include case studies that demonstrate an understanding of database internals and successful resolution of complex issues.

πŸ’΅ Compensation & Benefits

Salary Range: €35,000 - €50,000 per annum (Estimated based on market research for mid-senior level database engineers in Cyprus)

Benefits:

  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus 14 public/bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • On-site subsidized canteen and barista
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to the community.

πŸ“ Enhancement Note: The salary range is estimated based on market research for mid-senior level database engineers in Cyprus. Benefits are comprehensive and tailored to support employee well-being and work-life balance.

🎯 Team & Company Context

🏒 Company Culture

Industry: Global Payments Inc. operates in the financial services industry, focusing on payment processing and merchant services. This role will have a significant impact on the company's ability to process transactions efficiently and securely.

Company Size: Global Payments Inc. is a large, multinational corporation with over 17,000 employees worldwide. This size ensures a diverse and dynamic work environment with ample opportunities for growth and collaboration.

Founded: The company was founded in 1967, providing a solid foundation and extensive industry experience.

Team Structure:

  • The Database Engineering team is part of the PRIME Data Engineering group, working closely with PRIME development groups and other development teams outside PRIME.
  • The team is responsible for providing deep subject matter expertise input to design reviews and advocating for bringing forward and resolving customer issues.
  • The team also engages in modernization initiatives around database technology and AWS environments.

Development Methodology:

  • The team follows Agile methodologies, with a focus on collaboration, continuous improvement, and customer value delivery.
  • They use tools like Jira and Confluence to manage projects, track progress, and document solutions.
  • The team works closely with development teams to ensure database solutions align with application features and requirements.

Company Website: www.globalpayments.com

πŸ“ Enhancement Note: Global Payments Inc. operates in a dynamic and competitive industry, requiring database engineers to stay updated with emerging technologies and best practices. The company's size and global presence offer ample opportunities for growth and collaboration.

πŸ“ˆ Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, focusing on database engineering and performance optimization. The candidate will have a significant impact on the company's ability to process transactions efficiently and securely.

Reporting Structure: The Database Engineer reports directly to the PRIME Data Engineering Manager and works closely with PRIME development groups and other development teams outside PRIME.

Technical Impact: The Database Engineer's work directly influences the performance, availability, and scalability of the company's payment processing systems. Their decisions and solutions impact millions of cardholders and thousands of merchants worldwide.

Growth Opportunities:

  • Technical Growth: The role offers opportunities to deepen expertise in Oracle databases, SQL performance tuning, and automation. The candidate can also explore emerging technologies like AWS, NoSQL databases, and big data platforms.
  • Leadership Development: With experience and proven performance, the candidate can progress to senior roles, managing teams and driving strategic initiatives.
  • Architecture & Design: As the candidate gains experience, they may have the opportunity to work on architecture and design projects, influencing the company's long-term database strategy.

πŸ“ Enhancement Note: This role offers significant growth potential, with opportunities to deepen technical expertise, take on leadership responsibilities, and contribute to the company's long-term database strategy.

🌐 Work Environment

Office Type: The company's Nicosia office is a modern, collaborative workspace designed to foster innovation and productivity. The hybrid work arrangement allows for flexibility while maintaining on-site collaboration.

Office Location(s): The Nicosia office is conveniently located opposite the Mall of Cyprus, with easy access to public transportation and nearby amenities.

Workspace Context:

  • The workspace is equipped with modern tools and technologies to support efficient database management and performance optimization.
  • The team works closely with development teams, fostering a collaborative environment that values cross-functional input and continuous improvement.
  • The office offers a games room, gym, and prayer/meditation room to support employee well-being and work-life balance.

Work Schedule: The hybrid work arrangement allows for flexibility, with a core working hours structure from Monday to Friday, 8:30 AM to 5:30 PM (EET). The candidate may work remotely up to two days per week, with the remaining three days on-site.

πŸ“ Enhancement Note: The hybrid work arrangement offers flexibility while maintaining on-site collaboration, fostering a productive and engaging work environment.

πŸ“„ Application & Technical Interview Process

Interview Process:

  1. Online Assessment: Complete an online assessment to evaluate technical skills and problem-solving abilities.
  2. Technical Phone Screen: Participate in a phone screen to discuss technical skills, experience, and career goals.
  3. On-site Technical Interview: Attend an on-site interview to demonstrate hands-on skills, solve technical problems, and discuss cultural fit.
  4. Final Review: Undergo a final review process to assess overall fit and make a hiring decision.

Portfolio Review Tips:

  • Highlight successful database performance optimization projects and automation solutions.
  • Include examples of root cause analysis and problem-solving, demonstrating an understanding of database internals and recovery paths.
  • Showcase experience with documentation tools like Confluence, highlighting well-structured and well-documented solutions.
  • Emphasize experience with Oracle databases, SQL performance tuning, and relevant technologies.

Technical Challenge Preparation:

  • Brush up on Oracle database internals, SQL performance tuning, and automation skills.
  • Practice solving complex database problems and optimizing SQL queries.
  • Familiarize yourself with the company's products and services, understanding the impact of database performance on the business.

ATS Keywords: [Provide a comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

πŸ“ Enhancement Note: The interview process focuses on evaluating technical skills, problem-solving abilities, and cultural fit. The candidate should emphasize their experience with Oracle databases, SQL performance tuning, and relevant technologies.

πŸ›  Technology Stack & Web Infrastructure

Database Technologies:

  • Oracle (primary focus)
  • Other Data Persistence platforms: RDBMS (Postgres, Oracle, MySQL), Distributed SQL Engines (Cassandra, Foundation DB, Cockroach DB), NoSQL (Mongo DB), Hadoop, AWS DBs (RDS, DynamoDB, EMR, Redshift, Aurora, etc.)

Programming Languages:

  • PL/SQL (primary focus)
  • Python (for automation and scripting)
  • Shell, Perl (for scripting and automation)

Tools & Frameworks:

  • Confluence (for documentation and knowledge management)
  • Jira (for project management and tracking)
  • Jenkins (for automation and continuous integration)
  • Docker (for containerization and deployment)
  • AWS (for cloud environments and architectures)

πŸ“ Enhancement Note: The technology stack focuses on Oracle databases, SQL performance tuning, and relevant technologies. The candidate should have a strong understanding of these technologies and be open to exploring emerging trends and tools.

πŸ‘₯ Team Culture & Values

Database Engineering Values:

  • Expertise: Demonstrate deep knowledge and experience in Oracle databases and SQL performance tuning.
  • Collaboration: Work closely with development teams to ensure database solutions align with application features and requirements.
  • Continuous Improvement: Proactively seek opportunities to improve database performance, availability, and scalability.
  • Problem-Solving: Approach challenges with a solutions-oriented mindset, focusing on root cause analysis and resolution.
  • Documentation: Maintain well-structured and well-documented solutions to support automated tools and knowledge sharing.

Collaboration Style:

  • The team follows Agile methodologies, fostering a collaborative environment that values cross-functional input and continuous improvement.
  • They use tools like Jira and Confluence to manage projects, track progress, and document solutions.
  • The team works closely with development teams to ensure database solutions align with application features and requirements.

πŸ“ Enhancement Note: The team culture values expertise, collaboration, and continuous improvement. The candidate should be comfortable working in a dynamic and collaborative environment, driving improvements and solving complex problems.

⚑ Challenges & Growth Opportunities

Technical Challenges:

  • Performance Optimization: Design and implement solutions to optimize database performance, scalability, and availability.
  • Automation & Scripting: Develop and maintain automated processes using Python, Docker, Jenkins, and other tools to improve efficiency and reduce manual effort.
  • Problem-Solving: Analyze and resolve complex database issues, including root cause analysis and resolution.
  • Modernization: Engage with AWS environments and explore emerging technologies to modernize database technology and drive improvements.

Learning & Development Opportunities:

  • Technical Skill Development: Deepen expertise in Oracle databases, SQL performance tuning, and relevant technologies. Explore emerging trends and tools to stay current with industry best practices.
  • Leadership Development: Develop leadership skills through mentoring, coaching, and project management opportunities. Contribute to the team's growth and success.
  • Architecture & Design: Engage in architecture and design projects, influencing the company's long-term database strategy and driving strategic initiatives.

πŸ“ Enhancement Note: The role offers significant technical challenges and growth opportunities. The candidate should be comfortable working in a dynamic and collaborative environment, driving improvements and solving complex problems.

πŸ’‘ Interview Preparation

Technical Questions:

  • Oracle Databases: Demonstrate deep knowledge of Oracle databases, including internals, performance tuning, and automation.
  • SQL Performance Tuning: Showcase expertise in SQL performance tuning, with a focus on optimizing complex queries and improving database performance.
  • Problem-Solving: Present problem-solving skills, with a focus on root cause analysis and resolution. Provide examples of successful problem-solving in database management and performance optimization.

Company & Culture Questions:

  • Company Products & Services: Demonstrate a strong understanding of the company's products and services, and the impact of database performance on the business.
  • Team Dynamics: Showcase an understanding of the team's collaborative environment and Agile methodologies. Discuss how you would contribute to the team's success and drive improvements.
  • Career Growth: Articulate your career goals and how this role aligns with your long-term aspirations. Discuss opportunities for growth and development within the team and the company.

Portfolio Presentation Strategy:

  • Solution-Driven Approach: Focus on the solutions you've implemented and the problems you've solved, highlighting the impact on database performance, availability, and scalability.
  • Root Cause Analysis: Emphasize your ability to analyze complex issues and identify root causes, demonstrating a solutions-oriented mindset.
  • Documentation & Collaboration: Showcase your experience with documentation tools like Confluence, highlighting well-structured and well-documented solutions. Discuss your approach to knowledge sharing and collaboration with development teams.

πŸ“ Enhancement Note: The interview process focuses on evaluating technical skills, problem-solving abilities, and cultural fit. The candidate should emphasize their experience with Oracle databases, SQL performance tuning, and relevant technologies, while also demonstrating an understanding of the company's products, services, and team dynamics.

πŸ“Œ Application Steps

To apply for this Database Engineer position:

  1. Visit the Global Payments Careers Website: Browse the Global Payments careers website and search for the "Database Engineer" role in Nicosia, Cyprus.
  2. Submit Your Application: Complete the online application form, providing detailed information about your education, experience, and technical skills.
  3. Prepare Your Portfolio: Highlight successful database performance optimization projects, automation solutions, and problem-solving examples. Include examples of root cause analysis, documentation, and collaboration with development teams.
  4. Prepare for Technical Interviews: Brush up on your Oracle database, SQL performance tuning, and relevant technical skills. Familiarize yourself with the company's products, services, and team dynamics. Practice solving complex database problems and optimizing SQL queries.
  5. Attend On-Site Interviews: If selected, attend on-site interviews, demonstrating your technical skills, problem-solving abilities, and cultural fit.

πŸ“ Enhancement Note: The application process involves submitting an online application, preparing a portfolio, and attending technical interviews. The candidate should emphasize their experience with Oracle databases, SQL performance tuning, and relevant technologies, while also demonstrating an understanding of the company's products, services, and team dynamics.


Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

  • Tailor every section specifically to database engineering, with a strong focus on Oracle databases, SQL performance tuning, and relevant technologies.
  • Include web technology methodologies, automation, and problem-solving skills.
  • Emphasize portfolio requirements, live project demonstrations, and user experience considerations related to database performance optimization and automation.
  • Address database engineering career progression, emerging technology adoption, and technical specialization.
  • Provide tactical advice for database portfolio development, live demonstrations, and project case studies.

Quality Standards:

  • Ensure no content overlap between sections; each section must contain unique information.
  • Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices.
  • Be comprehensive but concise, prioritizing actionable information over descriptive text.
  • Strategically distribute web development and server administration-related keywords throughout all sections naturally.
  • Provide realistic salary ranges based on location, experience level, and database engineering specialization.

Industry Expertise:

  • Include specific database technologies, frameworks, server platforms, and infrastructure tools relevant to the role.
  • Address database engineering career progression paths and technical leadership opportunities in web teams.
  • Provide tactical advice for database portfolio development, live demonstrations, and project case studies.
  • Include database engineering-specific interview preparation and coding challenge guidance.
  • Emphasize responsive design, performance optimization, accessibility standards, and user experience principles related to database performance optimization and automation.

Professional Standards:

  • Maintain consistent formatting, spacing, and professional tone throughout.
  • Use web development and server administration industry terminology appropriately and accurately.
  • Include comprehensive benefits and growth opportunities relevant to database engineering professionals.
  • Provide actionable insights that give web development and server administration candidates a competitive advantage.
  • Focus on database engineering team culture, cross-functional collaboration, and user impact measurement related to database performance optimization and automation.

Technical Focus & Portfolio Emphasis:

  • Emphasize Oracle database performance optimization, automation, and problem-solving skills.
  • Include specific portfolio requirements tailored to the database engineering discipline and role level.
  • Address browser compatibility, accessibility standards, and user experience design principles related to database performance optimization and automation.
  • Focus on problem-solving methods, performance optimization, and scalable database architecture.
  • Include technical presentation skills and stakeholder communication for database projects.

Avoid:

  • Generic business jargon not relevant to database engineering roles.
  • Placeholder text or incomplete sections.
  • Repetitive content across different sections.
  • Non-technical terminology unless relevant to the specific database engineering role.
  • Marketing language unrelated to database performance optimization, automation, and problem-solving.

Generate comprehensive, web technology-focused content that serves as a valuable resource for web developers, server administrators, and infrastructure professionals seeking their next opportunity in database engineering.

Application Requirements

Candidates should have a four-year college degree and 3-5 years of experience with PRIME and/or Online Databases. Expertise in relational databases, particularly Oracle, and automation skills are essential.