Database Analyst

📍 Job Overview

• Job Title: Database Analyst
• Company: Serco Plc
• Location: Solihull, United Kingdom
• Job Type: Hybrid
• Category: Database Administration
• Date Posted: 2025-06-11
• Experience Level: 5-10 years
• Remote Status: On-site/Hybrid

🚀 Role Summary

• The Database Analyst role at Serco Plc involves managing, monitoring, and optimizing SQL Server instances to ensure uptime, performance, and efficiency.
• This role requires strong technical skills, a problem-solving mindset, and a collaborative approach to teamwork.
• The ideal candidate will have expert knowledge of SQL databases, cloud platforms, and experience with Powershell, SolarWinds, IAC, and Terraform.

📝 Enhancement Note: This role requires a high level of technical expertise and experience in database management and cloud platforms. The ideal candidate will have a proven track record in database administration and a strong background in SQL databases and cloud technologies.

💻 Primary Responsibilities

• Database Management: Manage, monitor, and optimize SQL Server instances to ensure uptime, performance, and efficiency.
• Issue Resolution: Diagnose and resolve database-related technical issues, conduct root cause analysis, and contribute to continuous improvement efforts.
• Security Measures: Implement security measures, monitor for vulnerabilities, and ensure compliance with audit and forensic requirements.
• Backup & Recovery: Design, test, and maintain backup, archiving, and restore strategies to meet recovery objectives (RPO/RTO).
• Collaboration: Work closely with engineers, product managers, and IT staff to ensure seamless integration and provide technical escalation support.
• Documentation: Maintain detailed documentation of database configurations, policies, and best practices while contributing to the team's knowledge base.
• Automation: Drive the adoption of tools and automated processes to enhance database management, capacity planning, and operational efficiency.

📝 Enhancement Note: This role requires a strong focus on database management, issue resolution, and security measures. The ideal candidate will have a deep understanding of SQL Server instances, cloud platforms, and experience with relevant tools and technologies.

🎓 Skills & Qualifications

Education: A relevant degree or equivalent experience in database administration or a related field.

Experience: Over 4 years of experience in a DBA or similar role with expert knowledge of SQL databases, utilization, backup, archiving, and storage solutions.

Required Skills:

• Expert knowledge of SQL databases and cloud platforms (e.g., AWS, Azure)
• Proficiency in Powershell, SolarWinds, IAC, and Terraform
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Experience with database management, capacity planning, and operational efficiency

Preferred Skills:

• Experience with database performance tuning and optimization
• Knowledge of database security best practices and compliance standards
• Familiarity with Agile methodologies and development processes

📝 Enhancement Note: This role requires a high level of technical expertise and experience in database management and cloud platforms. The ideal candidate will have a proven track record in database administration and a strong background in SQL databases and cloud technologies.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing your experience in database management, optimization, and security.
• Examples of successful database projects, including performance optimization, backup strategies, and security implementations.
• Documentation of database configurations, policies, and best practices.

Technical Documentation:

• Detailed documentation of database configurations, policies, and best practices.
• Evidence of experience with database performance tuning, optimization, and security.
• Examples of successful database projects, including performance optimization, backup strategies, and security implementations.

📝 Enhancement Note: As this role focuses on database management and administration, a strong portfolio demonstrating your technical expertise and experience in database management, optimization, and security is essential.

💵 Compensation & Benefits

Salary Range: Up to £65,000 per year (based on Serco's provided salary range)

Benefits:

• 25 days annual leave plus bank holidays
• Annual leave purchase scheme
• Up to 6% contributory pension scheme
• Flexible working options
• Free onsite parking
• Employee Assistance Programme
• Health Cash Plans
• Career development training
• Diversity and inclusion initiatives

Working Hours: Full-time (40 hours per week)

📝 Enhancement Note: The salary range provided by Serco is up to £65,000 per year. However, the actual salary offered may vary based on the candidate's experience, skills, and the company's internal salary structure. Regional salary standards and cost of living should also be considered when evaluating this opportunity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Serco operates in various industries, including defence, transport, justice, and healthcare, with a focus on delivering essential public services.

Company Size: Serco is a large organization with over 50,000 employees worldwide, providing a diverse range of opportunities for career growth and development.

Founded: Serco was founded in 1929 and has since grown into a global provider of public services.

Team Structure:

• The database analyst role is part of Serco's IT team, working closely with engineers, product managers, and other IT staff.
• The team is responsible for maintaining and optimizing Serco's IT infrastructure, ensuring reliability, performance, and availability.

Development Methodology:

• Serco uses Agile methodologies for project management and software development.
• The IT team follows best practices for database management, capacity planning, and operational efficiency.

Company Website: Serco Plc Website

📝 Enhancement Note: Serco's company culture is focused on delivering high-quality public services and maintaining a safe and supportive work environment. The company encourages diversity, inclusion, and career development opportunities for its employees.

📈 Career & Growth Analysis

Web Technology Career Level: The Database Analyst role is an intermediate to senior-level position, requiring a high level of technical expertise and experience in database management and cloud platforms.

Reporting Structure: The Database Analyst reports directly to the IT Manager or a similar role within Serco's IT department.

Technical Impact: The Database Analyst plays a crucial role in maintaining and optimizing Serco's IT infrastructure, ensuring the reliability, performance, and availability of critical systems and applications.

Growth Opportunities:

• Technical Growth: Serco offers opportunities for technical skill development and specialization in database management, cloud platforms, and emerging technologies.
• Leadership Potential: With experience and proven performance, Database Analysts may have opportunities to move into technical leadership roles, managing teams and making strategic decisions.
• Career Progression: Serco provides opportunities for career progression within the IT department and across other business areas within the company.

📝 Enhancement Note: Serco's career progression and growth opportunities are tied to the employee's technical expertise, experience, and performance. The company offers a range of training and development programs to support employee growth and career advancement.

🌐 Work Environment

Office Type: Serco's offices are typically modern, collaborative workspaces designed to support team interaction and productivity.

Office Location(s): Serco's offices are located in various cities worldwide, with the specific office location for this role in Solihull, United Kingdom.

Workspace Context:

• Serco's workspaces are equipped with the necessary tools and technologies for effective database management, including multiple monitors, testing environments, and collaboration software.
• The work environment encourages team interaction, knowledge sharing, and continuous learning.

Work Schedule: The Database Analyst role follows a standard full-time work schedule, with flexible working options available based on the team's needs and the employee's personal circumstances.

📝 Enhancement Note: Serco's work environment is designed to support team collaboration, knowledge sharing, and continuous learning. The company offers flexible working options to accommodate employee needs and promote work-life balance.

📄 Application & Technical Interview Process

Interview Process:

• Technical Assessment: Candidates can expect a technical assessment focused on their database management, optimization, and security skills. This may include live coding exercises, problem-solving scenarios, and database design challenges.
• Behavioral Interview: A behavioral interview to assess the candidate's problem-solving skills, communication, and teamwork abilities.
• Final Evaluation: A final evaluation based on the candidate's technical skills, cultural fit, and alignment with Serco's values and mission.

Portfolio Review Tips:

• Highlight your experience in database management, optimization, and security.
• Include examples of successful database projects, including performance optimization, backup strategies, and security implementations.
• Emphasize your technical expertise and experience with SQL databases and cloud platforms.

Technical Challenge Preparation:

• Brush up on your SQL Server, cloud platform, and database management skills.
• Practice problem-solving scenarios and live coding exercises to prepare for the technical assessment.
• Familiarize yourself with Serco's company culture, values, and mission to prepare for the behavioral interview.

ATS Keywords: (Relevant keywords for resume optimization and interview preparation)

• Database Administration
• SQL Server
• Cloud Platforms
• AWS
• Azure
• Backup Solutions
• Archiving Solutions
• Database Management
• Database Optimization
• Database Security
• Agile Methodologies
• Problem-Solving
• Technical Documentation
• Team Collaboration

📝 Enhancement Note: Serco's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. By preparing for the technical assessment and behavioral interview, candidates can demonstrate their expertise and enthusiasm for the Database Analyst role.

📌 Application Steps

To apply for this Database Analyst position at Serco Plc:

1. Submit your application through the Serco careers website.
2. Prepare your portfolio, highlighting your experience in database management, optimization, and security.
3. Tailor your resume to emphasize your technical skills, problem-solving abilities, and relevant experience.
4. Research Serco's company culture, values, and mission to prepare for the behavioral interview.
5. Practice problem-solving scenarios and live coding exercises to prepare for the technical assessment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with Serco Plc before making application decisions.