📍 Job Overview

• Job Title: Database Analyst
• Company: ACRT, Inc.
• Location: US CO Remote (Denver, CO)
• Job Type: Full-Time Regular
• Category: Data Management & Analysis
• Date Posted: 2025-08-01
• Experience Level: Entry to Mid-Level (0-2 years)
• Remote Status: Hybrid (1 day/week in the office)

🚀 Role Summary

• Key Responsibilities: Monitor and maintain databases, generate reports, and provide customer support for ACRT's vegetation management software.
• Required Skills: Organization, attention to detail, customer service, communication, data entry, and proficiency in Microsoft Office Suite (Excel).
• Preferred Skills: Associate's degree in administration or communications, 2+ years of experience, and excellent interpersonal skills.

📝 Enhancement Note: This role requires a strong understanding of data management, attention to detail, and excellent customer service skills. Familiarity with vegetation management software or similar industry-specific software would be beneficial.

💻 Primary Responsibilities

• Database Monitoring: Monitor and update expected timelines for various vegetation management work based on circuit data collected by various vendors.
• Report Generation: Upon request, provide reports on any aspect of the vegetation management program captured by Xcel’s work studio software.
• Customer Support: Answer and handle a heavy volume of phone calls from customers, communicate client’s policies and procedures, and maintain knowledge of client’s policies and procedures.
• Data Quality Assurance: Complete field verification quality assurance reviews of data, if needed.
• Organizational Support: Assist ACRT groups on projects, as needed.

📝 Enhancement Note: This role involves a high degree of organization and requires excellent attention to detail. Strong communication skills are essential for handling customer inquiries and maintaining client relationships.

🎓 Skills & Qualifications

Education: High School Degree or GED (Associate's degree in administration or communications preferred)

Experience: 1 year of experience in office management, office administration, or customer service (2 years preferred)

Required Skills:

• Organization and attention to detail
• Excellent communication skills
• Proficiency in data entry and basic computer skills
• Microsoft Office Suite, especially Excel (Lookups, Pivot Tables, etc.)

Preferred Skills:

• Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team
• Demonstrated critical thinking skills and ability to exercise good judgment to make good business decisions

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate strong organizational skills and attention to detail through previous projects or case studies.
• Showcase proficiency in data management, analysis, and reporting using relevant software tools.
• Highlight customer service skills and experience handling customer inquiries or complaints.

Technical Documentation:

• Provide examples of data analysis reports or presentations that demonstrate strong analytical and communication skills.
• Showcase proficiency in Microsoft Office Suite, especially Excel, with examples of data manipulation, analysis, and visualization.

📝 Enhancement Note: While this role does not require a web development portfolio, candidates should be prepared to discuss their experience with data management, analysis, and reporting, as well as their ability to handle customer inquiries and maintain client relationships.

💵 Compensation & Benefits

Salary Range: $26 per hour. Actual salaries will vary based on location, experience, expected quality and quantity of work, performance, operational needs, and other considerations permitted by law.

Benefits:

• Medical, dental, and vision insurance coverage
• Retirement savings plan
• Paid holidays and paid time off (PTO)

Working Hours: 40 hours per week, with the possibility of working additional hours as needed.

🎯 Team & Company Context

Company Culture: ACRT, Inc. is an independent national vegetation management consulting firm that puts safety first and values its employees, customers, and the communities its customers serve. The company offers qualified training opportunities to help employees reach their fullest potential.

Team Structure: The Database Analyst reports to the Operations Manager or Supervisor and works closely with various ACRT groups on projects as needed.

Development Methodology: This role involves monitoring and maintaining databases, generating reports, and providing customer support. Familiarity with Agile methodologies or similar project management frameworks would be beneficial but is not required.

Company Website: ACRT, Inc.

📝 Enhancement Note: ACRT, Inc. values its employees and offers qualified training opportunities to help them reach their fullest potential. Candidates should be prepared to discuss their career goals and how this role can help them achieve them.

📈 Career & Growth Analysis

Database Analyst Career Level: This role is an entry to mid-level position that focuses on data management, analysis, and reporting. It provides an opportunity to develop strong organizational skills, attention to detail, and customer service skills.

Reporting Structure: The Database Analyst reports to the Operations Manager or Supervisor and works closely with various ACRT groups on projects as needed.

Technical Impact: This role has a direct impact on the accuracy and timeliness of data within the vegetation management software, as well as the quality of customer support provided to clients.

Growth Opportunities:

• Develop strong organizational skills, attention to detail, and customer service skills.
• Gain experience with vegetation management software and industry-specific data analysis.
• Advance to more senior roles within the data management and analysis field.

📝 Enhancement Note: This role offers opportunities for career growth and development within the data management and analysis field. Candidates should be prepared to discuss their long-term career goals and how this role can help them achieve them.

🌐 Work Environment

Office Type: Hybrid (1 day/week in the office)

Office Location(s): ACRT, Inc. has offices across the United States. The specific office location for this role is in Denver, CO.

Workspace Context:

• Work remotely for most of the week, with one day required in the office.
• Collaborate with various ACRT groups on projects as needed.
• Maintain a safe and organized workspace, both remotely and in the office.

Work Schedule: 40 hours per week, with the possibility of working additional hours as needed to maintain data accuracy and provide excellent customer support.

📝 Enhancement Note: This hybrid work arrangement allows for flexibility while maintaining a strong connection to the team and the company's culture.

📄 Application & Technical Interview Process

Interview Process:

1. Phone or video screen to assess communication skills and cultural fit.
2. In-depth interview to discuss data management and analysis skills, as well as customer service experience.
3. Final interview with the Operations Manager or Supervisor to discuss career goals and fit within the team.

Portfolio Review Tips:

• Highlight strong organizational skills and attention to detail through previous projects or case studies.
• Showcase proficiency in data management, analysis, and reporting using relevant software tools.
• Demonstrate excellent communication skills and customer service experience.

Technical Challenge Preparation:

• Brush up on data management and analysis skills, with a focus on Microsoft Office Suite (Excel).
• Prepare for customer service-related scenarios and be ready to discuss your approach to handling customer inquiries or complaints.

ATS Keywords: Database, Data Management, Data Analysis, Reporting, Customer Service, Microsoft Office, Excel, Organization, Attention to Detail, Hybrid Work, Vegetation Management

📝 Enhancement Note: While this role does not require a technical interview, candidates should be prepared to discuss their data management and analysis skills, as well as their customer service experience, in detail.

🛠 Technology Stack & Web Infrastructure

Database & Analysis Tools:

• Microsoft Office Suite, especially Excel (Lookups, Pivot Tables, etc.)
• Vegetation management software (specific software not mentioned)

Customer Service Tools:

• Phone or video conferencing tools for handling customer inquiries or complaints
• Email client for communicating with clients and internal teams

📝 Enhancement Note: Familiarity with vegetation management software or similar industry-specific software would be beneficial but is not required. Candidates should be prepared to discuss their experience with data management, analysis, and reporting using relevant software tools.

👥 Team Culture & Values

ACRT, Inc. Values:

• Safety first
• Empowering the best people to help sustain our world
• Putting people first, including employees, customers, and the communities served by customers
• Independence and freedom to put clients first

Collaboration Style:

• Work closely with various ACRT groups on projects as needed.
• Maintain open lines of communication with the Operations Manager or Supervisor.
• Collaborate with internal teams to ensure data accuracy and timeliness.

📝 Enhancement Note: ACRT, Inc. values its employees and offers qualified training opportunities to help them reach their fullest potential. Candidates should be prepared to discuss their career goals and how this role can help them achieve them.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Maintaining data accuracy and timeliness within the vegetation management software.
• Handling a high volume of customer inquiries or complaints and maintaining a professional and helpful demeanor.
• Generating reports that meet the needs of various stakeholders, including clients and internal teams.

Learning & Development Opportunities:

• Develop strong organizational skills, attention to detail, and customer service skills.
• Gain experience with vegetation management software and industry-specific data analysis.
• Advance to more senior roles within the data management and analysis field.

📝 Enhancement Note: This role offers opportunities for career growth and development within the data management and analysis field. Candidates should be prepared to discuss their long-term career goals and how this role can help them achieve them.

💡 Interview Preparation

Technical Questions:

• Can you walk us through your experience with data management, analysis, and reporting using relevant software tools?
• How do you handle a high volume of customer inquiries or complaints, and maintain a professional and helpful demeanor?
• Can you describe a time when you had to generate a report that met the needs of various stakeholders, including clients and internal teams?

Company & Culture Questions:

• Why are you interested in working at ACRT, Inc.?
• How do you see this role fitting into your long-term career goals?
• What attracts you to the data management and analysis field?

Portfolio Presentation Strategy:

• Highlight strong organizational skills and attention to detail through previous projects or case studies.
• Showcase proficiency in data management, analysis, and reporting using relevant software tools.
• Demonstrate excellent communication skills and customer service experience.

📝 Enhancement Note: While this role does not require a technical interview, candidates should be prepared to discuss their data management and analysis skills, as well as their customer service experience, in detail.

📌 Application Steps

To apply for this Database Analyst position:

1. Submit your application through the application link provided.
2. Tailor your resume to highlight your data management, analysis, and reporting skills, as well as your customer service experience.
3. Prepare for the interview process by brushing up on your data management and analysis skills, as well as your customer service experience.
4. Research ACRT, Inc. and be ready to discuss your fit within the company's culture and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data management and analysis industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.