📍 Job Overview

Job Title: Database Administrator
Company: NTT DATA
Location: Santiago, Región Metropolitana, Chile
Job Type: Full-Time
Category: Server Administration
Date Posted: July 4, 2025
Experience Level: 5-10 years
Remote Status: On-site/Hybrid

🚀 Role Summary

Ensure effective and efficient delivery of less complex services by performing operational tasks and assisting in implementing a service model that meets client needs.
Collaborate with cross-functional teams to identify client needs, risks, and problems, and propose appropriate solutions and courses of action.
Balance client needs with the company's strategic direction and contribute to the continuous improvement of service delivery.

📝 Enhancement Note: This role focuses on operational database management, requiring strong technical skills and a customer-centric mindset to ensure client satisfaction and service excellence.

💻 Primary Responsibilities

Database Management: Assist in the installation, configuration, and maintenance of database management systems, ensuring optimal performance and availability.
Environment Management: Manage database environments for production, testing, and development, ensuring effective service delivery and meeting client needs.
User Management: Create, modify, and delete databases and users, maintaining data security and access control.
Performance Tuning: Monitor and optimize database performance, making adjustments to improve efficiency and responsiveness.
Documentation: Document database structure and processes, ensuring knowledge sharing and easy onboarding of new team members.
Service Metrics: Monitor and manage operational metrics, ensuring service level agreements (SLAs) are met and identifying areas for improvement.
Client Management: Understand client needs and work with relevant service teams to resolve issues and ensure client satisfaction.
Problem Solving: Identify and resolve technical issues, collaborating with teams to find innovative solutions and prevent future problems.
Risk Management: Identify and mitigate risks, proposing solutions and courses of action to minimize potential impacts on service delivery and client satisfaction.
Service Implementation: Assist in the implementation of new services or updates, ensuring a smooth transition and minimal disruption to clients.

📝 Enhancement Note: This role requires a strong technical background in database management, with a focus on operational tasks, performance tuning, and client management. Familiarity with various database systems and a customer-centric mindset are essential for success in this role.

🎓 Skills & Qualifications

Education: A degree in Telecommunications, Networks, or a related field is required.

Experience: A minimum of 5 years of experience in a similar role is required, with a focus on database management, performance tuning, and client management.

Required Skills:

Database Management: Proven experience in managing database systems, with a strong understanding of database structures, performance tuning, and backup/recovery processes.
Client Management: Excellent communication and interpersonal skills, with the ability to understand and address client needs and expectations.
Problem Solving: Strong analytical and troubleshooting skills, with the ability to identify and resolve complex technical issues.
Risk Management: Demonstrated ability to identify and mitigate risks, with a focus on minimizing potential impacts on service delivery and client satisfaction.
Team Collaboration: Proven ability to work effectively with cross-functional teams, contributing to a collaborative and inclusive work environment.
Operational Metrics: Experience monitoring and managing operational metrics, with a focus on ensuring service level agreements (SLAs) are met and identifying areas for improvement.

Preferred Skills:

Certifications: Certifications in Microsoft Certified: Azure Database Administrator, Oracle Database Administration Certified Professional, or other relevant certifications are desirable.
Industry Knowledge: Familiarity with industry best practices and trends in database management, with a focus on continuous learning and improvement.
Language Skills: Advanced English proficiency is required, with the ability to communicate effectively with both technical and non-technical stakeholders.

📝 Enhancement Note: While certifications are not required, they can demonstrate a commitment to continuous learning and professional development. Familiarity with industry best practices and trends in database management is essential for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Database Management: Include examples of database management projects, highlighting your ability to install, configure, and maintain database management systems.
Performance Tuning: Showcase your performance tuning skills by demonstrating how you have optimized database performance in previous projects.
Client Management: Provide examples of how you have managed client relationships, understanding their needs and ensuring their satisfaction with service delivery.
Problem Solving: Highlight your problem-solving skills by describing complex technical issues you have resolved and the innovative solutions you implemented.

Technical Documentation:

Database Structure: Document the structure of databases you have managed, including tables, indexes, and relationships.
Process Documentation: Document the processes you have implemented to ensure efficient and effective service delivery, including backup/recovery procedures and service level agreements (SLAs).
Risk Management: Document the risks you have identified and the solutions you have proposed to mitigate their potential impacts on service delivery and client satisfaction.

📝 Enhancement Note: While a portfolio is not explicitly required for this role, providing examples of your database management, performance tuning, and client management skills can help demonstrate your qualifications and commitment to continuous learning and improvement.

💵 Compensation & Benefits

Salary Range: The salary range for a Database Administrator in Santiago, Chile, with 5-10 years of experience is approximately CLP 4,000,000 - CLP 6,000,000 per year (USD 5,500 - USD 8,300 per year). This estimate is based on regional market research and industry standards for similar roles.

Benefits:

Health Insurance: Comprehensive health insurance coverage for employees and their dependents.
Retirement Savings: Contributions to a retirement savings plan to help employees plan for their future.
Training & Development: Opportunities for professional development and training to support career growth and advancement.
Work-Life Balance: Flexible work arrangements, including remote work options, to support a healthy work-life balance.

Working Hours: The standard workweek is 40 hours, with flexible scheduling to accommodate project deadlines and maintenance windows.

📝 Enhancement Note: While the salary range provided is an estimate based on regional market research and industry standards, the actual salary offered may vary depending on the candidate's qualifications, experience, and the company's compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: NTT DATA operates in the technology services industry, providing a wide range of services, including consulting, digital transformation, and managed services. This role is focused on database management and service delivery, with a strong emphasis on client satisfaction and operational excellence.

Company Size: NTT DATA is a global company with over 120,000 employees worldwide, providing a large and diverse work environment with ample opportunities for career growth and development.

Founded: NTT DATA was founded in 1967 and has since grown to become a leading global technology services provider, with a strong commitment to innovation, quality, and customer satisfaction.

Team Structure:

Database Administration Team: This role will be part of the database administration team, responsible for managing and maintaining database systems to ensure optimal performance and availability.
Cross-Functional Teams: The database administration team will collaborate with cross-functional teams, including software development, infrastructure, and client management, to ensure effective service delivery and client satisfaction.
Hierarchical Structure: The team follows a hierarchical structure, with clear lines of reporting and communication to ensure efficient decision-making and problem resolution.

Development Methodology:

Agile/Scrum: NTT DATA uses Agile/Scrum methodologies to manage projects and ensure efficient and effective service delivery.
Code Review & Testing: The company emphasizes code review and testing processes to ensure the quality and reliability of services.
Deployment Strategies: NTT DATA employs various deployment strategies, including continuous integration and continuous deployment (CI/CD) pipelines, to ensure efficient and effective service delivery.

Company Website: https://www.nttdata.com/

📝 Enhancement Note: NTT DATA's global presence and diverse client base offer unique opportunities for career growth and development, with exposure to various industries and technologies. The company's commitment to innovation, quality, and customer satisfaction creates a dynamic and challenging work environment for database administrators.

📈 Career & Growth Analysis

Database Administrator Career Level: This role is focused on operational database management, with a strong emphasis on service delivery, performance tuning, and client management. The ideal candidate will have a solid technical background in database management, with a minimum of 5 years of experience in a similar role.

Reporting Structure: The Database Administrator will report directly to the Database Administration Manager, who is responsible for overseeing the team's activities and ensuring effective service delivery.

Technical Impact: The Database Administrator will have a significant impact on the performance, availability, and security of database systems, directly contributing to the company's ability to deliver high-quality services to its clients.

Growth Opportunities:

Senior Database Administrator: With experience and demonstrated success in the role, the Database Administrator may progress to a senior role, with increased responsibilities for managing and mentoring junior team members, as well as contributing to strategic decision-making processes.
Database Architecture: As the Database Administrator gains experience and develops their technical skills, they may transition into a database architecture role, focusing on designing and implementing database systems that meet the company's strategic objectives.
Technical Leadership: With a strong technical background and proven ability to manage and mentor team members, the Database Administrator may progress into a technical leadership role, driving the company's database management strategy and ensuring its alignment with business objectives.

📝 Enhancement Note: NTT DATA's commitment to career growth and development, combined with its global presence and diverse client base, offers unique opportunities for Database Administrators to advance their careers and gain exposure to various industries and technologies.

🌐 Work Environment

Office Type: NTT DATA's office in Santiago, Chile, provides a modern and collaborative work environment, with state-of-the-art technology and comfortable workspace arrangements.

Office Location(s): The office is located in the heart of Santiago, with easy access to public transportation and nearby amenities.

Workspace Context:

Collaborative Environment: The office features open-plan workspaces, encouraging collaboration and communication between team members and across departments.
Technology & Equipment: Employees have access to high-quality technology and equipment, including multiple monitors and testing devices, to ensure efficient and effective work.
Cross-Functional Interaction: The office layout facilitates cross-functional interaction, with dedicated spaces for team meetings and workshops.

Work Schedule: The standard workweek is 40 hours, with flexible scheduling to accommodate project deadlines and maintenance windows. The hybrid work arrangement allows employees to work remotely for part of the week, with the remaining days spent on-site in the office.

📝 Enhancement Note: NTT DATA's modern and collaborative work environment, combined with its flexible work arrangements, supports a healthy work-life balance and encourages employee productivity and engagement.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: The hiring manager will review resumes and select candidates who meet the required qualifications and experience level for the role.
Phone/Video Screen: Selected candidates will participate in a phone or video screen, focusing on their technical skills, experience, and cultural fit with the company.
On-Site Interview: Candidates who successfully complete the phone/video screen will be invited to an on-site interview, where they will meet with the hiring manager and other team members to discuss their qualifications, experience, and career goals.
Technical Assessment: Candidates will be required to complete a technical assessment, demonstrating their database management, performance tuning, and problem-solving skills.
Final Decision: The hiring manager will review the interview feedback and make a final decision on the successful candidate.

Portfolio Review Tips:

Database Management: Highlight your experience in managing database systems, including installation, configuration, and maintenance processes.
Performance Tuning: Showcase your performance tuning skills by describing how you have optimized database performance in previous projects.
Client Management: Provide examples of how you have managed client relationships, understanding their needs and ensuring their satisfaction with service delivery.
Problem Solving: Highlight your problem-solving skills by describing complex technical issues you have resolved and the innovative solutions you implemented.

Technical Challenge Preparation:

Database Management: Brush up on your database management skills, including installation, configuration, and maintenance processes, as well as performance tuning and backup/recovery procedures.
Problem Solving: Practice your problem-solving skills by working through database-related scenarios and identifying efficient and effective solutions.
Client Management: Familiarize yourself with client management best practices, focusing on understanding client needs and ensuring their satisfaction with service delivery.

ATS Keywords: [Comprehensive list of database management, performance tuning, and client management-related keywords for resume optimization, organized by category: database management systems, performance tuning techniques, client management strategies, problem-solving methodologies, etc.]

📝 Enhancement Note: NTT DATA's interview process is designed to assess the candidate's technical skills, experience, and cultural fit with the company. By preparing for the interview and technical assessment, candidates can demonstrate their qualifications and commitment to the role.

🛠 Technology Stack & Web Infrastructure

Database Management Systems:

Microsoft SQL Server: Proven experience in managing and maintaining Microsoft SQL Server databases, with a strong understanding of performance tuning, backup/recovery processes, and high availability configurations.
Oracle Database: Familiarity with Oracle Database administration, including installation, configuration, and maintenance processes, as well as performance tuning and backup/recovery procedures.
MySQL/MariaDB: Experience in managing and maintaining open-source database systems, such as MySQL or MariaDB, with a focus on performance optimization and high availability configurations.

Performance Tuning Tools:

SQL Server Profiler: Familiarity with SQL Server Profiler for monitoring and optimizing database performance, including query execution plans, indexing, and query optimization.
Oracle Trace: Experience in using Oracle Trace to monitor and optimize database performance, including query optimization, indexing, and memory management.
EXPLAIN PLAN: Familiarity with EXPLAIN PLAN for monitoring and optimizing MySQL/MariaDB database performance, including query execution plans, indexing, and query optimization.

Client Management Tools:

Customer Relationship Management (CRM) Systems: Experience in using CRM systems, such as Salesforce or Microsoft Dynamics 365, to manage client relationships and ensure effective service delivery.
Project Management Tools: Familiarity with project management tools, such as Jira or Microsoft Project, to manage client projects and ensure timely and effective service delivery.
Collaboration Tools: Experience in using collaboration tools, such as Microsoft Teams or Slack, to communicate and collaborate with cross-functional teams and ensure effective service delivery.

📝 Enhancement Note: NTT DATA's technology stack is designed to support efficient and effective service delivery, with a focus on performance tuning, high availability, and client satisfaction. Familiarity with the company's technology stack and a commitment to continuous learning and improvement are essential for success in this role.

👥 Team Culture & Values

Database Administration Values:

Client Focus: A strong commitment to understanding and meeting client needs, with a focus on ensuring client satisfaction and service excellence.
Operational Excellence: A dedication to continuous improvement and optimization, with a focus on minimizing risks and maximizing service availability.
Technical Expertise: A deep understanding of database management, performance tuning, and problem-solving, with a commitment to continuous learning and professional development.
Collaboration: A willingness to work effectively with cross-functional teams, contributing to a collaborative and inclusive work environment.

Collaboration Style:

Cross-Functional Integration: NTT DATA encourages collaboration between database administration, software development, infrastructure, and client management teams to ensure effective service delivery and client satisfaction.
Code Review Culture: The company emphasizes code review processes to ensure the quality and reliability of services, with a focus on knowledge sharing and continuous learning.
Peer Programming: NTT DATA encourages peer programming and knowledge sharing, with a focus on fostering a collaborative and inclusive work environment.

📝 Enhancement Note: NTT DATA's commitment to client focus, operational excellence, technical expertise, and collaboration creates a dynamic and challenging work environment for database administrators. By embracing the company's values and collaborating effectively with cross-functional teams, database administrators can contribute to the company's success and drive their own career growth and development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Database Performance Optimization: Identify and implement performance tuning strategies to optimize database performance, minimize response times, and ensure high availability.
High Availability Configurations: Design and implement high availability configurations to minimize downtime and ensure business continuity in the event of hardware or software failures.
Backup & Recovery: Develop and maintain backup and recovery strategies to ensure data integrity and minimize data loss in the event of hardware or software failures.
Client Management: Understand and address client needs, ensuring client satisfaction and service excellence in a dynamic and challenging work environment.

Learning & Development Opportunities:

Certifications: Pursue relevant certifications, such as Microsoft Certified: Azure Database Administrator or Oracle Database Administration Certified Professional, to demonstrate your commitment to continuous learning and professional development.
Conferences & Events: Attend industry conferences and events to stay up-to-date with the latest trends and best practices in database management, performance tuning, and client management.
Mentorship & Leadership Development: Seek mentorship opportunities and leadership development programs to advance your career and contribute to the company's success.

📝 Enhancement Note: NTT DATA's commitment to technical excellence, continuous learning, and career growth offers unique opportunities for database administrators to develop their skills and advance their careers. By embracing the company's values and seeking out learning and development opportunities, database administrators can drive their own success and contribute to the company's long-term objectives.

💡 Interview Preparation

Technical Questions:

Database Management: Describe your experience in managing and maintaining database management systems, including installation, configuration, and performance tuning processes.
Performance Tuning: Explain your approach to performance tuning, including query optimization, indexing, and memory management strategies.
Problem Solving: Provide examples of complex technical issues you have resolved, describing your problem-solving approach and the innovative solutions you implemented.
Client Management: Discuss your experience in managing client relationships, focusing on understanding client needs and ensuring client satisfaction with service delivery.

Company & Culture Questions:

Company Culture: Describe what you understand about NTT DATA's company culture, focusing on client focus, operational excellence, technical expertise, and collaboration.
Team Dynamics: Explain how you would contribute to NTT DATA's collaborative work environment, focusing on cross-functional teamwork, code review culture, and peer programming.
Career Growth: Describe your long-term career goals and how you see yourself contributing to NTT DATA's success in the role of Database Administrator.

Portfolio Presentation Strategy:

Database Management: Highlight your experience in managing and maintaining database management systems, including installation, configuration, and performance tuning processes.
Performance Tunning: Showcase your performance tuning skills by describing how you have optimized database performance in previous projects.
Client Management: Provide examples of how you have managed client relationships, focusing on understanding client needs and ensuring client satisfaction with service delivery.
Problem Solving: Highlight your problem-solving skills by describing complex technical issues you have resolved and the innovative solutions you implemented.

📝 Enhancement Note: NTT DATA's interview process is designed to assess the candidate's technical skills, experience, and cultural fit with the company. By preparing for the interview and technical assessment, candidates can demonstrate their qualifications and commitment to the role.

📌 Application Steps

To apply for this Database Administrator position at NTT DATA:

Resume Optimization: Tailor your resume to highlight your database management, performance tuning, and client management experience, using relevant keywords and industry-specific terminology.
Portfolio Preparation: Prepare a portfolio showcasing your database management, performance tuning, and client management skills, including examples of your work and the impact you have made in previous roles.
Technical Interview Preparation: Brush up on your technical skills, focusing on database management, performance tuning, and problem-solving, and practice common interview questions and scenarios.
Company Research: Research NTT DATA's company culture, values, and technology stack, and prepare questions to ask the hiring manager during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Database Administrator