Data Center Technicians at Microsoft

📍 Job Overview

Job Title: Data Center Technician (DCT)
Company: Microsoft
Location: Jakarta, Indonesia
Job Type: Full-Time
Category: Infrastructure & Operations
Date Posted: July 4, 2025

🚀 Role Summary

📝 Enhancement Note: This role involves hands-on hardware management and deployment, making it an excellent entry point for individuals interested in data center operations and infrastructure.
As a Data Center Technician (DCT) at Microsoft, you will play a crucial role in setting up, maintaining, and decommissioning hardware in our data centers. This role offers the opportunity to gain hands-on experience with data center processes, develop mentoring skills, and familiarize yourself with security and data management procedures.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities of this role focus on hardware deployment, troubleshooting, and decommissioning, following Microsoft's Standard Operating Procedures.
📝 Enhancement Note: This role requires a strong understanding of hardware components, troubleshooting skills, and the ability to follow established procedures.
📝 Enhancement Note: While this role is primarily focused on hardware management, it also involves working with software tools and systems to monitor and maintain data center infrastructure.
📝 Enhancement Note: This role may involve working in shifts, including evenings, weekends, and holidays, to ensure data center operations run smoothly 24/7.
📝 Enhancement Note: As a DCT, you will be expected to work both independently and collaboratively with your team to ensure data center operations run efficiently and effectively.
📝 Enhancement Note: This role requires a strong commitment to environmental sustainability, as Microsoft strives to optimize its data center operations and reduce its carbon footprint.
📝 Enhancement Note: This role may involve working with sensitive data and systems, requiring a strong commitment to security and data management procedures.
📝 Enhancement Note: This role offers opportunities for professional growth and development, including Career Rotation Programs, Diversity & Inclusion training, and professional certifications.

🎓 Skills & Qualifications

Education: A high school diploma or equivalent is required. Relevant associate's or bachelor's degree in a related field is a plus.

Experience: Previous experience in a data center, server room, or similar environment is preferred but not required. A strong mechanical aptitude and willingness to learn are essential.

Required Skills:

Strong hardware troubleshooting and diagnostic skills
Familiarity with data center processes and procedures
Ability to follow Standard Operating Procedures
Strong communication and teamwork skills
Commitment to environmental sustainability and data center optimization
Ability to work in a shift-based environment, including evenings, weekends, and holidays

Preferred Skills:

Experience with data center hardware and systems
Familiarity with Microsoft's Standard Operating Procedures
Strong mentoring and coaching skills
Experience with data center security and management procedures
Knowledge of Microsoft's cloud services and online platforms

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While this role does not require a traditional web portfolio, demonstrating relevant skills and experience through projects, certifications, or other means is essential.

Portfolio Essentials:

📝 Enhancement Note: If you have experience with hardware deployment, troubleshooting, or data center operations, be prepared to discuss your experiences and the challenges you've overcome.
📝 Enhancement Note: If you have relevant certifications, such as CompTIA A+, Network+, or similar, be prepared to discuss how they have prepared you for this role.

Technical Documentation:

📝 Enhancement Note: If you have experience with data center hardware or systems, be prepared to discuss your understanding of the technology and how you've applied it in previous roles.

💵 Compensation & Benefits

Salary Range: The salary range for this role is IDR 10,000,000 - IDR 15,000,000 per year (approximately USD 700 - USD 1,050 per month), based on industry standards for data center technician roles in Jakarta.

Benefits:

Career Rotation Programs
Diversity & Inclusion training and events
Professional certifications
Competitive health, dental, and vision insurance
Retirement savings plan with company match
Generous time off and leave policies
Employee discounts on Microsoft products and services

Working Hours: This role involves working in shifts, including evenings, weekends, and holidays. The typical workweek is 40 hours, but shift schedules may vary.

🎯 Team & Company Context

🏢 Company Culture

Industry: Microsoft operates in the technology industry, with a focus on cloud computing, software development, and hardware manufacturing.

Company Size: Microsoft is a large multinational corporation with over 180,000 employees worldwide. As a DCT, you will be part of the Cloud Operations & Innovation (CO+I) team, which is responsible for delivering the core infrastructure and foundational technologies for Microsoft's online services.

Founded: Microsoft was founded in 1975 by Bill Gates and Paul Allen. The company has since grown to become one of the world's largest technology companies, with a strong commitment to innovation, sustainability, and giving back to communities.

Team Structure:

The CO+I team is organized into several functional areas, including Data Center Operations, Cloud Services, and Site Reliability Engineering.
As a DCT, you will work closely with other data center technicians, engineers, and managers to ensure data center operations run smoothly.
The CO+I team is committed to fostering a culture of inclusion, diversity, and continuous learning.

Development Methodology:

Microsoft follows Agile development methodologies, with a focus on iterative development, continuous improvement, and customer feedback.
As a DCT, you will work closely with your team to ensure data center operations align with Microsoft's development methodologies and customer needs.

Company Website: Microsoft Careers

📈 Career & Growth Analysis

Web Technology Career Level: This role is an entry-level position in data center operations and infrastructure. It offers the opportunity to gain hands-on experience with data center hardware, processes, and systems.

Reporting Structure: As a DCT, you will report directly to a Data Center Manager or similar role. You will work closely with other data center technicians, engineers, and managers to ensure data center operations run smoothly.

Technical Impact: In this role, you will have a direct impact on Microsoft's data center operations and infrastructure. Your work will help ensure that Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform, remain available and performant for millions of customers worldwide.

Growth Opportunities:

📝 Enhancement Note: This role offers numerous opportunities for professional growth and development, including Career Rotation Programs, Diversity & Inclusion training, and professional certifications.
📝 Enhancement Note: As you gain experience and demonstrate your skills, you may have the opportunity to advance to roles such as Data Center Engineer, Site Reliability Engineer, or similar positions.

🌐 Work Environment

Office Type: Microsoft's data centers are state-of-the-art facilities designed to optimize performance, reliability, and sustainability. As a DCT, you will work in a clean, organized, and well-maintained environment.

Office Location(s): This role is based in Jakarta, Indonesia. Microsoft's data centers are located in secure, strategic locations around the world to ensure optimal performance and reliability for customers.

Workspace Context:

📝 Enhancement Note: As a DCT, you will work in a dynamic and fast-paced environment, with a strong focus on teamwork, collaboration, and continuous learning.
📝 Enhancement Note: You will have access to the tools, resources, and training you need to succeed in your role and advance your career.

Work Schedule: This role involves working in shifts, including evenings, weekends, and holidays. The typical workweek is 40 hours, but shift schedules may vary.

📄 Application & Technical Interview Process

Interview Process:

📝 Enhancement Note: The interview process for this role will focus on your hardware troubleshooting and diagnostic skills, as well as your ability to follow Standard Operating Procedures and work collaboratively with your team.
📝 Enhancement Note: You may be asked to complete a hands-on assessment or simulation to demonstrate your hardware deployment, troubleshooting, and decommissioning skills.

Portfolio Review Tips:

📝 Enhancement Note: While this role does not require a traditional web portfolio, be prepared to discuss your relevant skills and experiences, as well as any relevant certifications or projects.

Technical Challenge Preparation:

📝 Enhancement Note: Familiarize yourself with Microsoft's Standard Operating Procedures and data center processes. Brush up on your hardware troubleshooting and diagnostic skills, and be prepared to discuss your approach to problem-solving and continuous learning.

ATS Keywords: Hardware deployment, troubleshooting, diagnostics, data center operations, Standard Operating Procedures, hardware decommissioning, environmental sustainability, data management, security procedures, mentoring, coaching, teamwork, collaboration, cloud services, online platforms, Microsoft Azure, Bing, Office 365, Xbox, OneDrive.

🛠 Technology Stack & Web Infrastructure

Hardware Technologies:

📝 Enhancement Note: As a DCT, you will work with a wide range of hardware technologies, including servers, storage systems, networking equipment, and power and cooling infrastructure.
📝 Enhancement Note: Familiarize yourself with Microsoft's hardware standards and specifications, as well as the hardware components used in Microsoft's data centers.

Software Tools:

📝 Enhancement Note: As a DCT, you will use various software tools to monitor and maintain data center infrastructure, including Microsoft's Data Center Infrastructure Management (DCIM) tools, monitoring and alerting systems, and remote management platforms.

Data Center Infrastructure:

📝 Enhancement Note: Microsoft's data centers are designed to optimize performance, reliability, and sustainability. Familiarize yourself with data center design principles, including power and cooling infrastructure, server rack and cable management, and physical security measures.

👥 Team Culture & Values

Data Center Operations Values:

📝 Enhancement Note: Microsoft's data center operations team values include a strong commitment to environmental sustainability, continuous learning, and collaboration.
📝 Enhancement Note: As a DCT, you will be expected to contribute to a culture of inclusion, diversity, and continuous improvement.

Collaboration Style:

📝 Enhancement Note: The data center operations team at Microsoft values collaboration, teamwork, and knowledge sharing. You will be expected to work closely with your team to ensure data center operations run smoothly and efficiently.
📝 Enhancement Note: The team encourages a growth mindset, with a focus on continuous learning, problem-solving, and innovation.

⚡ Challenges & Growth Opportunities

Technical Challenges:

📝 Enhancement Note: As a DCT, you will face various technical challenges, including hardware failures, network outages, and power and cooling issues. You will be expected to troubleshoot and resolve these issues promptly and effectively.
📝 Enhancement Note: You may also face challenges related to data center security, data management, and environmental sustainability. Microsoft expects its data center technicians to be proactive in identifying and addressing these challenges.

Learning & Development Opportunities:

📝 Enhancement Note: Microsoft offers numerous learning and development opportunities for its data center technicians, including Career Rotation Programs, Diversity & Inclusion training, and professional certifications.
📝 Enhancement Note: As a DCT, you will have the opportunity to learn from experienced team members, attend training sessions and workshops, and gain hands-on experience with cutting-edge hardware and software technologies.

💡 Interview Preparation

Technical Questions:

📝 Enhancement Note: Prepare for technical questions related to hardware deployment, troubleshooting, and decommissioning. Brush up on your knowledge of Microsoft's Standard Operating Procedures and data center processes.
📝 Enhancement Note: Be prepared to discuss your approach to problem-solving, continuous learning, and teamwork. Familiarize yourself with Microsoft's data center infrastructure, hardware standards, and software tools.

Company & Culture Questions:

📝 Enhancement Note: Prepare for questions related to Microsoft's company culture, values, and commitment to environmental sustainability. Be ready to discuss how you can contribute to a culture of inclusion, diversity, and continuous improvement.

Portfolio Presentation Strategy:

📝 Enhancement Note: While this role does not require a traditional web portfolio, be prepared to discuss your relevant skills and experiences, as well as any relevant certifications or projects. Highlight your hardware deployment, troubleshooting, and decommissioning skills, as well as your ability to work collaboratively with your team.

📌 Application Steps

To apply for this Data Center Technician position at Microsoft:

Submit your application through the Microsoft Careers website.
Customize your resume to highlight your relevant skills and experiences, including any relevant certifications or projects.
Familiarize yourself with Microsoft's Standard Operating Procedures and data center processes.
Prepare for the interview process by brushing up on your hardware troubleshooting and diagnostic skills, and be ready to discuss your approach to problem-solving, continuous learning, and teamwork.
Research Microsoft's company culture, values, and commitment to environmental sustainability. Be ready to discuss how you can contribute to a culture of inclusion, diversity, and continuous improvement.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Microsoft before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor the role summary, primary responsibilities, and skills & qualifications sections to highlight the hardware-focused nature of the role and the opportunity for professional growth and development.
Include relevant keywords and phrases related to data center operations, hardware management, and environmental sustainability.
Emphasize the importance of teamwork, collaboration, and continuous learning in the team culture & values and challenges & growth opportunities sections.
Provide specific, practical interview preparation tips and strategies for technical and company & culture questions in the interview preparation section.

Quality Standards:

Ensure no content overlap between sections, with each section containing unique information.
Include Enhancement Notes only when making significant inferences about the role, team structure, or company culture.
Be comprehensive yet concise, prioritizing actionable information over descriptive text.
Strategically distribute data center operations and hardware management keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and industry standards for data center technician roles in Jakarta.

Industry Expertise:

Include specific data center hardware, software tools, and infrastructure components relevant to the role.
Address data center operations career progression paths and technical leadership opportunities.
Provide tactical advice for hardware deployment, troubleshooting, and decommissioning scenarios.
Include data center security, data management, and environmental sustainability considerations.
Emphasize the importance of teamwork, collaboration, and continuous learning in data center operations.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use data center operations and hardware management industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to data center technicians.
Provide actionable insights that give candidates a competitive advantage in the application and interview process.
Focus on data center operations team culture, cross-functional collaboration, and environmental sustainability.

Technical Focus & Portfolio Emphasis:

Emphasize hardware deployment, troubleshooting, and decommissioning skills and experiences in the skills & qualifications and portfolio & project requirements sections.
Address hardware component knowledge, troubleshooting skills, and problem-solving strategies in the interview preparation section.
Include data center security, data management, and environmental sustainability considerations in the challenges & growth opportunities section.
Provide specific, practical interview preparation tips and strategies for technical and company & culture questions in the interview preparation section.

Avoid:

Generic business jargon not relevant to data center operations or hardware management roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific data center operations or hardware management role.
Marketing language unrelated to data center operations, hardware management, or environmental sustainability.

Generate comprehensive, data center operations-focused content that serves as a valuable resource for candidates seeking data center technician roles and preparing for technical interviews in the data center operations and infrastructure field.

Data Center Technicians