Data Center Technician IV - Swing Shift (NY2) (1739)

📍 Job Overview

• Job Title: Data Center Technician IV - Swing Shift (NY2) (1739)
• Company: CoreSite
• Location: Secaucus, New Jersey, United States
• Job Type: On-site, Full-Time
• Category: Facilities & Maintenance, Data Center Operations
• Date Posted: 2025-08-01T21:06:52.181

🚀 Role Summary

• Primary Responsibility: Ensure the operational integrity and regulatory compliance of the data center's electrical, mechanical, fire life safety systems, and communications infrastructure.
• Key Skills: Expertise in electrical, mechanical, and fire life safety systems, preventive maintenance, customer service, technical writing, project management, and troubleshooting.
• Experience Level: 5-10 years in a mechanical/electrical position within critical facilities.

💻 Primary Responsibilities

🔧 Systems Management & Maintenance

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems, including electrical, mechanical, communications, building monitoring, and control systems.
• Track and trend operational characteristics, and analyze existing operating conditions to recommend new technologies and improve overall efficiency and cost reduction.
• Manage systems to avoid unplanned, customer-impacting outages and ensure data center operates at maximum operational efficiency.
• Manage the data floor and back of house mechanical loading capacity, ensuring the cooling system operates at its highest efficiency.

🛠 Infrastructure Projects & Work Orders

• Complete infrastructure projects, such as cage build-outs, overhead installations, and rack and stack.
• Navigate and utilize a CMMS system for trouble ticket management and work order completion processes.
• Assist in asset and consumable inventory management, and ensure proper labeling of all equipment per established procedures.
• Ensure processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.

🔐 Security & Customer Service

• Provide physical security within the CoreSite premises and provide day-to-day exceptional customer service and support.
• Monitor the building fire alarm system and maintain and complete regular facility and security tours, documenting and responding to found issues.
• Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles.

🎓 Skills & Qualifications

📚 Education & Experience

• Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.
• 5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience).

🛠 Skills

• Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’, PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, and fiber optics/cabling infrastructure.
• Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues, as well as building codes in regard to fire life safety.
• Expert knowledge of industrial safety best practices, including lockout/tag out, arc flash protection, OSHA, and state regulations.
• Proven leadership skills, excellent communication skills, both written and oral, including Microsoft Suite (Word, Excel, PowerPoint, Project).
• Ability to operate in and promote a rigorous process-driven team environment, logically analyze and solve problems, effectively multi-task multiple projects, and operate hand and machine tools as well as electrical tools such as a multi-meter or infrared camera.

💪 Abilities

• Ability to communicate effectively with customers and internal staff, coordinate, supervise, and communicate with contractors, learn quickly and address issues as they arise, operate in a high stress, fast-paced environment with shifting priorities, and work outside normal business hours, including weekends, late nights, holidays, and on-call support.
• Ability to lift up to 50 pounds 1/3 of the time.

📊 Compensation & Benefits

💰 Salary Range

• The salary range for this role is between $41.94 - $46.64 hourly, as well as performance-based commission and equity.

🎁 Benefits

• First-day medical insurance through Cigna with generous premium cost coverage, dental insurance through Delta Dental, vision insurance through VSP, telemedicine through MDLive for Cigna, healthcare and dependent care flexible spending account (FSA) plans, health saving account (HSA) plans for employees participating in the High Deductible Health Plan, life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, 401(k) savings plan through Fidelity with a 5% company match, discretionary annual bonus and equity incentive plan, employee stock purchase plan (ESPP) with a 15% discount, 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, free parking or a company contribution toward a public transit pass, wellness reimbursement program, wellness incentive program, technology stipend, educational reimbursement program, charitable donation matches, financial management services, pet insurance, family planning benefits, employee assistance program, referral bonus, discounts, and LinkedIn Learning Membership.

🎯 Team & Company Context

🏢 Company Culture

• Industry: Data Center and Cloud Services
• Company Size: Large (1,001+ employees)
• Founded: 2001
• Team Structure: The Data Center Technician IV role is part of the Operations team, working closely with the Data Center Manager and other technicians to ensure the smooth operation of the data center.
• Development Methodology: The team follows a process-driven approach, with a focus on preventive and predictive maintenance, and continuous improvement.

📈 Career & Growth Analysis

• Web Technology Career Level: This role is at the senior level, with significant experience required in data center operations and mechanical/electrical systems.
• Reporting Structure: The Data Center Technician IV reports directly to the Data Center Manager.
• Technical Impact: This role has a significant impact on the data center's operational efficiency, reliability, and customer uptime.

🌐 Work Environment

• Office Type: On-site, with a focus on data center floor operations and back-of-house mechanical and electrical systems.
• Office Location(s): Secaucus, New Jersey, United States
• Workspace Context: The workspace is a data center environment, with a focus on critical systems management, preventive maintenance, and customer service.
• Work Schedule: Swing shift, working from 3:00pm to 11:00pm, with the ability to work outside normal business hours, including weekends, late nights, holidays, and on-call support.

📄 Application & Technical Interview Process

📝 Interview Preparation

• Technical Questions: Focus on electrical, mechanical, and fire life safety systems, preventive maintenance strategies, and customer service best practices.
• Company & Culture Questions: Prepare for questions about CoreSite's data center operations, company culture, and team dynamics.
• Portfolio Presentation Strategy: As this role does not require a traditional portfolio, focus on presenting your experience and achievements in data center operations, mechanical and electrical systems management, and customer service.

📌 Application Steps

To apply for this Data Center Technician IV - Swing Shift (NY2) (1739) position at CoreSite:

• Submit your application through the application link provided.
• Tailor your resume to highlight your experience in data center operations, mechanical and electrical systems, and customer service.
• Prepare for the interview by researching CoreSite's data center operations, company culture, and team dynamics.
• Be ready to discuss your experience and achievements in data center operations, mechanical and electrical systems management, and customer service.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and data center industry-standard assumptions. All details should be verified directly with CoreSite before making application decisions.

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Content Guidelines (IMPORTANT: Do not include this in the output)

Data Center-Specific Focus:

• Tailor every section specifically to data center operations, mechanical and electrical systems, and customer service.
• Include data center-specific methodologies, preventive maintenance strategies, and customer service best practices.
• Emphasize data center-specific career progression paths and technical leadership opportunities.
• Provide tactical advice for data center-specific interview preparation and coding challenge guidance.
• Focus on data center-specific team culture, cross-functional collaboration, and user impact measurement.

Quality Standards:

• Ensure no content overlap between sections - each section must contain unique information.
• Only include Enhancement Notes when making significant inferences about data center operations, mechanical and electrical systems, or customer service strategies.
• Be comprehensive but concise, prioritizing actionable information over descriptive text.
• Strategically distribute data center and customer service-related keywords throughout all sections naturally.
• Provide realistic salary ranges based on location, experience level, and data center specialization.

Industry Expertise:

• Include specific data center technologies, server platforms, and infrastructure tools relevant to the role.
• Address data center-specific career progression paths and technical leadership opportunities.
• Provide tactical advice for data center-specific portfolio development, live demonstrations, and project case studies.
• Include data center-specific interview preparation and coding challenge guidance.
• Emphasize data center-specific team culture, cross-functional collaboration, and user impact measurement.

Professional Standards:

• Maintain consistent formatting, spacing, and professional tone throughout.
• Use data center and customer service industry terminology appropriately and accurately.
• Include comprehensive benefits and growth opportunities relevant to data center and customer service professionals.
• Provide actionable insights that give data center and customer service candidates a competitive advantage.
• Focus on data center-specific team culture, cross-functional collaboration, and user impact measurement.

Data Center & Customer Service Emphasis:

• Emphasize data center-specific best practices, preventive maintenance strategies, and customer service best practices.
• Include specific data center portfolio requirements tailored to the role level and data center-specific portfolio expectations.
• Address data center-specific team dynamics, cross-functional collaboration with designers and marketers, and user experience design principles.
• Focus on problem-solving methods, performance optimization, and scalable data center architecture.
• Include technical presentation skills and stakeholder communication for data center projects.

Avoid:

• Generic business jargon not relevant to data center operations, mechanical and electrical systems, or customer service roles.
• Placeholder text or incomplete sections.
• Repetitive content across different sections.
• Non-technical terminology unless relevant to the specific data center or customer service role.
• Marketing language unrelated to data center operations, mechanical and electrical systems, or customer service.

Generate comprehensive, data center-focused content that serves as a valuable resource for data center and customer service professionals evaluating career opportunities and preparing for technical interviews in the data center industry.