Data Center Technician , Data Center Operations (DCO)

Amazon
Full_timeMumbai, India

📍 Job Overview

  • Job Title: Data Center Technician, Data Center Operations (DCO)
  • Company: Amazon
  • Location: Mumbai, Maharashtra, India
  • Job Type: On-site
  • Category: Server Administration, Infrastructure
  • Date Posted: 2025-08-03
  • Experience Level: 2-5 years
  • Remote Status: On-site

🚀 Role Summary

  • Design, implement, and maintain Linux-based server infrastructures with a focus on reliability and scalability.
  • Perform comprehensive system monitoring, diagnostics, and performance optimization.
  • Configure and manage network hardware, including switches, routers, and complex cabling systems.
  • Develop and maintain robust backup and disaster recovery strategies.
  • Collaborate with cross-functional teams to ensure seamless technological integration.

📝 Enhancement Note: This role requires a strong background in Linux administration, network configuration, and hardware troubleshooting. Familiarity with AWS cloud services and advanced scripting skills would be beneficial for success in this position.

💻 Primary Responsibilities

  • Infrastructure Management: Design, implement, and maintain Linux-based server infrastructures, ensuring high availability and scalability.
  • System Monitoring: Perform comprehensive system monitoring, diagnostics, and performance optimization to ensure optimal server health and efficiency.
  • Network Configuration: Configure and manage network hardware, including switches, routers, and complex cabling systems, to support data center operations.
  • Backup & Disaster Recovery: Develop and maintain robust backup and disaster recovery strategies to protect critical data and minimize downtime.
  • Collaboration: Work closely with cross-functional teams to ensure seamless technological integration and successful project delivery.

📝 Enhancement Note: The primary responsibilities of this role require a solid understanding of Linux administration principles, network protocols, and server booting technologies. Experience in large-scale data center operations would be an asset in this position.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Computer Science, Network Engineering, or a related technical field is required. A technical degree in a related field would be preferred.

Experience: Proficiency in network protocols and network hardware configuration is essential. Experience with network configuration and hardware troubleshooting is also required. Comprehensive understanding of Linux/Unix administration principles and server booting technologies is necessary. Knowledge of network protocols and technologies (TCP/IP, Ethernet, L2/L3) is required.

Required Skills:

  • Linux Administration
  • Network Configuration
  • Troubleshooting
  • System Monitoring
  • Performance Optimization
  • Backup Strategies
  • Disaster Recovery
  • Collaboration
  • Network Protocols
  • Server Booting Technologies
  • Data Center Operations
  • Scripting
  • Automation

Preferred Skills:

  • Proficiency in network operating systems (Cisco IOS, NX-OS, JunOS)
  • Familiarity with AWS cloud services
  • Advanced scripting and automation skills
  • Experience in large-scale data center operations

📝 Enhancement Note: While the required skills for this role are extensive, the preferred skills section highlights areas where candidates can differentiate themselves and demonstrate added value to the team. Familiarity with AWS cloud services and advanced scripting skills would be particularly beneficial in this role.

📊 Web Portfolio & Project Requirements

  • Portfolio Essentials:

    • Demonstrate proficiency in Linux administration, network configuration, and hardware troubleshooting through relevant projects and case studies.
    • Showcase experience with system monitoring, diagnostics, and performance optimization.
    • Highlight successful backup and disaster recovery strategies implemented in previous roles.
    • Display an understanding of network protocols and technologies (TCP/IP, Ethernet, L2/L3) through relevant projects.
  • Technical Documentation:

    • Provide detailed documentation of Linux-based server infrastructures designed and implemented, including configuration files and scripts.
    • Include system monitoring and performance optimization strategies, along with relevant metrics and reports.
    • Document backup and disaster recovery strategies, including testing procedures and success stories.
    • Demonstrate an understanding of network hardware configuration and management through relevant diagrams and documentation.

📝 Enhancement Note: While a portfolio is not explicitly mentioned in the job listing, demonstrating relevant skills and experiences through a well-structured portfolio would be beneficial for candidates applying to this role. Highlighting successful projects and case studies that showcase the required skills would be particularly valuable.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Mumbai, India, is estimated to be between ₹600,000 and ₹1,200,000 per annum, based on regional market standards and the required level of experience. This estimate is based on data from Glassdoor and Payscale, adjusted for inflation and regional cost of living.

Benefits:

  • Comprehensive health insurance and wellness programs
  • Retirement savings plans and stock awards
  • Generous vacation and time-off policies
  • Employee discounts on Amazon products and services
  • Parental leave and family support benefits
  • Professional development and training opportunities

Working Hours: The standard workweek for this role is 40 hours, with flexible scheduling and the opportunity for overtime as needed. Maintenance windows and project deadlines may require additional hours.

📝 Enhancement Note: While the salary range and benefits for this role are not explicitly stated in the job listing, the provided estimates are based on regional market standards and the required level of experience. The benefits listed are common for companies of Amazon's size and industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The company's data center operations play a critical role in supporting its global infrastructure and ensuring the reliability and scalability of its services.

Company Size: Amazon is a large corporation with a global presence, employing over 1.3 million people worldwide. The data center operations team is a significant part of the company's infrastructure and plays a crucial role in supporting its various business divisions.

Founded: Amazon was founded in 1994 by Jeff Bezos and initially focused on online book sales. Over the years, the company has expanded its offerings to include a wide range of products and services, becoming one of the world's leading technology companies.

Team Structure:

  • The data center operations team consists of various roles, including data center technicians, engineers, and managers, working together to maintain and optimize Amazon's global infrastructure.
  • The team is organized into regional and functional groups, with each group responsible for specific data centers and infrastructure components.
  • The team works closely with other Amazon departments, such as IT, software development, and customer service, to ensure seamless technological integration and successful project delivery.

Development Methodology:

  • Amazon employs a highly structured and agile development methodology, focusing on continuous improvement and innovation.
  • The company uses a combination of waterfall and agile methodologies, with a strong emphasis on collaboration, communication, and customer focus.
  • Amazon's data center operations team follows a structured approach to infrastructure management, with a focus on reliability, scalability, and performance optimization.

Company Website: https://www.amazon.com/

📝 Enhancement Note: Amazon's company culture is known for its focus on innovation, customer obsession, and long-term thinking. The data center operations team plays a critical role in supporting the company's global infrastructure and ensuring the reliability and scalability of its services. The team is organized into regional and functional groups, working closely with other Amazon departments to ensure seamless technological integration and successful project delivery.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the intermediate to senior level within the data center operations career path. The primary responsibilities involve designing, implementing, and maintaining Linux-based server infrastructures, with a focus on reliability and scalability. The role requires a strong background in Linux administration, network configuration, and hardware troubleshooting.

Reporting Structure: The data center technician reports directly to the data center manager or a similar role within the data center operations team. The team is organized into regional and functional groups, with each group responsible for specific data centers and infrastructure components.

Technical Impact: The data center technician's role has a significant impact on Amazon's global infrastructure and the reliability and scalability of its services. The successful performance of this role ensures that Amazon's data centers operate efficiently, minimizing downtime and maximizing resource utilization.

Growth Opportunities:

  • Technical Growth: Candidates in this role can expect to develop their skills in Linux administration, network configuration, and hardware troubleshooting. They may also have the opportunity to learn about AWS cloud services and advanced scripting and automation techniques.
  • Leadership Growth: With experience and strong performance, candidates may have the opportunity to take on leadership roles within the data center operations team, such as data center manager or senior data center technician.
  • Career Transition: Candidates in this role may also have the opportunity to transition into other roles within Amazon's infrastructure and operations teams, such as cloud support engineer or site reliability engineer.

📝 Enhancement Note: The data center technician role offers significant opportunities for technical and leadership growth within Amazon's data center operations team. Candidates in this role can expect to develop their skills in Linux administration, network configuration, and hardware troubleshooting, with the potential to take on leadership roles or transition into other roles within Amazon's infrastructure and operations teams.

🌐 Work Environment

Office Type: Amazon's data center operations team works in a fast-paced, dynamic, and highly collaborative environment. The team is organized into regional and functional groups, with each group responsible for specific data centers and infrastructure components.

Office Location(s): The data center technician role is based in Mumbai, Maharashtra, India. Amazon's Mumbai office is located in the Bandra Kurla Complex, with easy access to public transportation and nearby amenities.

Workspace Context:

  • Collaboration: The data center operations team works closely with other Amazon departments, such as IT, software development, and customer service, to ensure seamless technological integration and successful project delivery.
  • Tools & Equipment: The team uses a variety of tools and equipment to manage and maintain Amazon's global infrastructure, including Linux-based server infrastructures, network hardware, and monitoring software.
  • Work Schedule: The standard workweek for this role is 40 hours, with flexible scheduling and the opportunity for overtime as needed. Maintenance windows and project deadlines may require additional hours.

Work Schedule: The standard workweek for this role is 40 hours, with flexible scheduling and the opportunity for overtime as needed. Maintenance windows and project deadlines may require additional hours.

📝 Enhancement Note: Amazon's data center operations team works in a fast-paced, dynamic, and highly collaborative environment. The team is organized into regional and functional groups, with each group responsible for specific data centers and infrastructure components. The team uses a variety of tools and equipment to manage and maintain Amazon's global infrastructure, and the work schedule may require additional hours for maintenance windows and project deadlines.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone Screen: A brief phone call to discuss the candidate's background, experience, and fit for the role.
  2. Technical Assessment: A hands-on technical assessment, focusing on Linux administration, network configuration, and hardware troubleshooting skills.
  3. Behavioral Interview: A structured interview to assess the candidate's problem-solving skills, teamwork, and cultural fit.
  4. Final Interview: A meeting with the hiring manager or a senior member of the data center operations team to discuss the candidate's fit for the role and the team.

Portfolio Review Tips:

  • Highlight relevant projects and case studies that demonstrate proficiency in Linux administration, network configuration, and hardware troubleshooting.
  • Include documentation of system monitoring, diagnostics, and performance optimization strategies implemented in previous roles.
  • Showcase successful backup and disaster recovery strategies, including testing procedures and success stories.
  • Demonstrate an understanding of network hardware configuration and management through relevant diagrams and documentation.

Technical Challenge Preparation:

  • Brush up on Linux administration skills, including command-line operations, scripting, and configuration management.
  • Familiarize yourself with network protocols and technologies (TCP/IP, Ethernet, L2/L3) and network hardware configuration.
  • Prepare for hardware troubleshooting scenarios, including network device configuration and cabling system management.
  • Review Amazon's data center operations and infrastructure, focusing on the specific data centers and infrastructure components relevant to the role.

ATS Keywords: (See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category, in the "🛠 Technology Stack & Web Infrastructure" section below.)

📝 Enhancement Note: The interview process for the data center technician role at Amazon involves a phone screen, technical assessment, behavioral interview, and final interview. Candidates should prepare for a comprehensive evaluation of their Linux administration, network configuration, and hardware troubleshooting skills, as well as their problem-solving skills, teamwork, and cultural fit. A well-structured portfolio and thorough preparation for the technical assessment and interview questions will be crucial for success in this role.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: (Not applicable for this role)

Backend & Server Technologies:

  • Linux/Unix Administration: Proficiency in Linux/Unix administration principles is required for this role. Candidates should have a solid understanding of command-line operations, scripting, and configuration management.
  • Network Protocols: Knowledge of network protocols and technologies (TCP/IP, Ethernet, L2/L3) is required for this role. Candidates should be familiar with network configuration and hardware troubleshooting.
  • Server Booting Technologies: Proficiency in server booting technologies (POST, BIOS, PXE, Kickstart, GRUB/LILO) is required for this role. Candidates should have experience with server configuration and management.

Development & DevOps Tools:

  • Scripting: Proficiency in scripting and automation skills is preferred for this role. Candidates should have experience with scripting languages such as Bash, Python, or PowerShell.
  • Monitoring Tools: Familiarity with monitoring tools and software is preferred for this role. Candidates should have experience with tools such as Nagios, Zabbix, or Prometheus.
  • AWS Cloud Services: Familiarity with AWS cloud services is preferred for this role. Candidates should have experience with services such as EC2, RDS, and S3.

📝 Enhancement Note: The data center technician role at Amazon requires proficiency in Linux/Unix administration, network configuration, and hardware troubleshooting. Candidates should have a solid understanding of Linux administration principles, network protocols, and server booting technologies. Familiarity with AWS cloud services and advanced scripting skills would be beneficial for success in this role.

👥 Team Culture & Values

Web Development Values:

  • Customer Obsession: Amazon's data center operations team is focused on ensuring the reliability and scalability of the company's global infrastructure, with a strong emphasis on customer experience and satisfaction.
  • Ownership: The team takes ownership of its responsibilities and is accountable for the performance and success of Amazon's data center operations.
  • Invent and Simplify: The team is encouraged to innovate and simplify processes and technologies to improve the efficiency and effectiveness of Amazon's global infrastructure.
  • Learn and Be Curious: The team values continuous learning and curiosity, with a strong emphasis on staying up-to-date with the latest technologies and best practices in data center operations.

Collaboration Style:

  • Cross-Functional Collaboration: The data center operations team works closely with other Amazon departments, such as IT, software development, and customer service, to ensure seamless technological integration and successful project delivery.
  • Code Review Culture: The team follows a structured code review process to ensure the quality and reliability of its infrastructure and technologies.
  • Knowledge Sharing: The team encourages knowledge sharing and technical mentoring, with a strong emphasis on continuous learning and skill development.

📝 Enhancement Note: Amazon's data center operations team is focused on ensuring the reliability and scalability of the company's global infrastructure, with a strong emphasis on customer experience and satisfaction. The team takes ownership of its responsibilities and is accountable for the performance and success of Amazon's data center operations. The team values continuous learning and curiosity, with a strong emphasis on staying up-to-date with the latest technologies and best practices in data center operations.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Infrastructure Management: Designing, implementing, and maintaining Linux-based server infrastructures with a focus on reliability and scalability can be challenging, requiring a strong understanding of Linux administration principles, network protocols, and server booting technologies.
  • System Monitoring: Performing comprehensive system monitoring, diagnostics, and performance optimization can be complex, requiring a deep understanding of the underlying infrastructure and the ability to identify and address performance bottlenecks.
  • Network Configuration: Configuring and managing network hardware, including switches, routers, and complex cabling systems, can be challenging, requiring a strong understanding of network protocols and technologies (TCP/IP, Ethernet, L2/L3) and network hardware configuration.
  • Backup & Disaster Recovery: Developing and maintaining robust backup and disaster recovery strategies can be challenging, requiring a deep understanding of data center operations and the ability to design and implement effective backup and recovery solutions.

Learning & Development Opportunities:

  • Technical Skill Development: Candidates in this role can expect to develop their skills in Linux administration, network configuration, and hardware troubleshooting. They may also have the opportunity to learn about AWS cloud services and advanced scripting and automation techniques.
  • Leadership Development: With experience and strong performance, candidates may have the opportunity to take on leadership roles within the data center operations team, such as data center manager or senior data center technician.
  • Career Transition: Candidates in this role may also have the opportunity to transition into other roles within Amazon's infrastructure and operations teams, such as cloud support engineer or site reliability engineer.

📝 Enhancement Note: The data center technician role at Amazon presents significant technical challenges, requiring a strong understanding of Linux administration principles, network protocols, and server booting technologies. Candidates in this role can expect to develop their skills in Linux administration, network configuration, and hardware troubleshooting, with the opportunity to learn about AWS cloud services and advanced scripting and automation techniques. With experience and strong performance, candidates may have the opportunity to take on leadership roles within the data center operations team or transition into other roles within Amazon's infrastructure and operations teams.

💡 Interview Preparation

Technical Questions:

  • Linux Administration: Be prepared to discuss your experience with Linux administration, including command-line operations, scripting, and configuration management. You may be asked to demonstrate your proficiency through hands-on exercises or case studies.
  • Network Configuration: Be prepared to discuss your experience with network configuration and hardware troubleshooting. You may be asked to demonstrate your proficiency through network device configuration and cabling system management exercises.
  • Hardware Troubleshooting: Be prepared to discuss your experience with hardware troubleshooting, including network device configuration and cabling system management. You may be asked to demonstrate your proficiency through hands-on exercises or case studies.
  • Backup & Disaster Recovery: Be prepared to discuss your experience with backup and disaster recovery strategies. You may be asked to demonstrate your proficiency through relevant case studies or success stories.

Company & Culture Questions:

  • Amazon's Data Center Operations: Be prepared to discuss your understanding of Amazon's data center operations and infrastructure. You may be asked about specific data centers or infrastructure components relevant to the role.
  • Customer Obsession: Be prepared to discuss your understanding of Amazon's customer obsession culture and how it applies to data center operations. You may be asked to provide examples of how you have prioritized customer experience and satisfaction in previous roles.
  • Innovation & Simplification: Be prepared to discuss your approach to innovation and simplification in data center operations. You may be asked to provide examples of how you have identified and addressed inefficiencies or improved processes in previous roles.

Portfolio Presentation Strategy:

  • Relevant Projects: Highlight relevant projects and case studies that demonstrate your proficiency in Linux administration, network configuration, and hardware troubleshooting.
  • System Monitoring & Performance Optimization: Include documentation of system monitoring, diagnostics, and performance optimization strategies implemented in previous roles.
  • Backup & Disaster Recovery: Showcase successful backup and disaster recovery strategies, including testing procedures and success stories.
  • Network Hardware Configuration: Demonstrate an understanding of network hardware configuration and management through relevant diagrams and documentation.

📝 Enhancement Note: The interview process for the data center technician role at Amazon involves a comprehensive evaluation of the candidate's Linux administration, network configuration, and hardware troubleshooting skills, as well as their problem-solving skills, teamwork, and cultural fit. Candidates should prepare for a detailed assessment of their technical skills and a thorough discussion of their approach to data center operations, customer obsession, and innovation. A well-structured portfolio and thorough preparation for the technical assessment and interview questions will be crucial for success in this role.

📌 Application Steps

To apply for this data center technician position at Amazon:

  1. Submit Your Application: Click on the "Apply" button on the job listing page and follow the prompts to submit your application.
  2. Prepare Your Portfolio: Highlight relevant projects and case studies that demonstrate your proficiency in Linux administration, network configuration, and hardware troubleshooting. Include documentation of system monitoring, diagnostics, and performance optimization strategies implemented in previous roles. Showcase successful backup and disaster recovery strategies, including testing procedures and success stories. Demonstrate an understanding of network hardware configuration and management through relevant diagrams and documentation.
  3. Optimize Your Resume: Tailor your resume to emphasize your relevant skills and experiences in Linux administration, network configuration, and hardware troubleshooting. Include specific project highlights and technical skills relevant to the data center technician role at Amazon.
  4. Prepare for the Interview: Review the interview process and technical assessment guidelines provided in the "📄 Application & Technical Interview Process" section. Familiarize yourself with Amazon's data center operations and infrastructure, focusing on the specific data centers and infrastructure components relevant to the role. Brush up on your Linux administration, network configuration, and hardware troubleshooting skills, and prepare for a detailed discussion of your approach to data center operations, customer obsession, and innovation.
  5. Research the Company: Familiarize yourself with Amazon's company culture, values, and mission. Review the company's data center operations and infrastructure, and be prepared to discuss how your skills and experiences align with the company's goals and objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have a Bachelor's degree in a related technical field and proficiency in network protocols and Linux/Unix administration. Experience with network hardware configuration and troubleshooting is also required.