Data Center Technician at Eagle Eye Networks Inc

📍 Job Overview

Job Title: Data Center Technician
Company: Eagle Eye Networks Inc
Location: Austin, Texas, United States
Job Type: On-site, Full-time
Category: Infrastructure & Operations
Date Posted: July 2, 2025
Experience Level: Mid-level (2-5 years)
Remote Status: On-site with domestic and international travel

🚀 Role Summary

Eagle Eye Networks is seeking a highly motivated and skilled Data Center Technician to join their growing team. In this role, you will be responsible for supporting, maintaining, and optimizing the company's global data center infrastructure. This position requires regular domestic travel within the Austin metro area and occasional international travel to support global sites.

📝 Enhancement Note: This role is ideal for experienced data center professionals looking to expand their skills in a global environment and contribute to critical infrastructure projects.

💻 Primary Responsibilities

Data Center Management: Perform installations, upgrades, maintenance, and decommissioning of data center equipment, ensuring optimal performance and reliability.
Cross-Functional Collaboration: Work closely with network engineering, SRE, platform, manufacturing, and other teams to deliver infrastructure projects, ensuring alignment with business objectives and technical requirements.
Subject Matter Expertise: Serve as a subject matter expert (SME) for physical infrastructure deployments in production and non-production environments, providing guidance and best practices to internal teams and stakeholders.
Site Management: Conduct site surveys, audits, migrations, upgrades, and capacity expansions, ensuring data center infrastructure meets business needs and complies with industry standards.
Documentation & Asset Management: Maintain accurate technical documentation and ensure all records are current. Manage equipment inventory, asset tracking, and resource utilization to minimize waste and maximize efficiency.
Performance Monitoring: Monitor data center health using DCIM and monitoring tools to optimize performance, identify potential issues, and ensure business continuity.
Physical Infrastructure Maintenance: Maintain organized rack layouts, structured cabling, and proper labeling standards to facilitate efficient operations and troubleshooting.

📝 Enhancement Note: This role requires a strong focus on attention to detail, as the responsibilities involve managing critical infrastructure and ensuring optimal performance.

🎓 Skills & Qualifications

Education: A relevant associate's degree or equivalent experience in data center operations, IT infrastructure, or a related field.

Experience: Proven experience in data center operations, infrastructure deployments, or related technical roles, with a strong understanding of network hardware, cabling standards, and physical infrastructure.

Required Skills:

Experience in data center operations or related technical roles
Strong understanding of network hardware, cabling standards, and physical infrastructure
Ability to work cross-functionally in fast-paced, high-demand environments
Excellent problem-solving and troubleshooting skills
Strong organizational skills with attention to detail in documentation and asset management
Flexibility to travel as needed

Preferred Skills:

Experience with DCIM tools and monitoring systems
Familiarity with data center industry standards (e.g., ASHRAE, TIA, BICSI)
Knowledge of power and cooling systems
Experience with virtualization and cloud technologies

📝 Enhancement Note: While not explicitly stated, familiarity with virtualization and cloud technologies would be beneficial, as data center infrastructure is increasingly hybrid and multi-cloud.

📊 Web Portfolio & Project Requirements

N/A: This role does not require a web portfolio, as it focuses on data center infrastructure management rather than web development or design.

💵 Compensation & Benefits

Salary Range: $60,000 - $80,000 per year (Based on regional market data for mid-level data center technicians in Austin, Texas)

Benefits:

Health, dental, and vision insurance
401(k) plan with company match
Employee stock purchase plan
Paid time off (vacation, sick, and holidays)
Tuition reimbursement
Employee discounts on Eagle Eye Networks products and services

Working Hours: Full-time, 40 hours per week, with on-call rotations for 24/7 data center support. Occasional overtime may be required to complete critical projects or address emergencies.

📝 Enhancement Note: The salary range provided is an estimate based on regional market data and may vary depending on the candidate's experience and skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Eagle Eye Networks is a global provider of cloud-based video surveillance solutions, operating in the cybersecurity and IoT industries. This role will have a significant impact on the company's ability to deliver reliable, secure, and scalable video services to its customers.

Company Size: Eagle Eye Networks has approximately 250 employees, providing a mid-sized company environment with opportunities for growth and impact.

Founded: 2012, with a strong focus on innovation and continuous improvement in the video surveillance and cybersecurity industries.

Team Structure:

The data center team consists of data center technicians, engineers, and managers, working closely with other technical teams such as network engineering, SRE, and platform development.
The data center team is responsible for designing, deploying, and maintaining the global data center infrastructure that supports Eagle Eye Networks' cloud-based video surveillance services.

Development Methodology: Eagle Eye Networks follows Agile development methodologies, with a focus on continuous integration, continuous deployment, and iterative improvement.

Company Website: Eagle Eye Networks

📝 Enhancement Note: Eagle Eye Networks' focus on innovation and continuous improvement creates an environment where data center professionals can grow their skills and contribute to cutting-edge projects.

📈 Career & Growth Analysis

Data Center Technician Career Level: This role is at the mid-level (2-5 years) and involves managing critical infrastructure, collaborating with cross-functional teams, and driving data center projects. The ideal candidate will have a strong foundation in data center operations and be eager to learn and grow in a global environment.

Reporting Structure: This role reports directly to the Data Center Manager and works closely with other data center team members, as well as cross-functional teams such as network engineering, SRE, and platform development.

Technical Impact: The Data Center Technician plays a crucial role in ensuring the reliability, performance, and security of Eagle Eye Networks' global data center infrastructure. This role directly impacts the company's ability to deliver high-quality video surveillance services to its customers.

Growth Opportunities:

Technical Growth: Expand your skills in global data center management, hybrid and multi-cloud environments, and cutting-edge video surveillance technologies.
Leadership Growth: Develop your leadership and mentoring skills by guiding junior team members and contributing to team goals and projects.
Career Progression: As you grow within the data center team, opportunities may arise for promotions to senior roles, management positions, or other technical leadership roles within Eagle Eye Networks.

📝 Enhancement Note: Eagle Eye Networks' focus on innovation and continuous improvement creates opportunities for data center professionals to grow their skills and advance their careers.

🌐 Work Environment

Office Type: Eagle Eye Networks' headquarters is located in Austin, Texas, with a modern, collaborative work environment that fosters innovation and teamwork.

Office Location(s): Austin, Texas, United States

Workspace Context:

Collaboration: The data center team works closely with other technical teams, fostering a collaborative environment that encourages knowledge sharing and best practice adoption.
Tools & Equipment: Eagle Eye Networks provides its data center team with the tools and equipment necessary to perform their jobs effectively, including DCIM tools, monitoring systems, and physical infrastructure management software.
Work-Life Balance: Eagle Eye Networks offers a flexible work environment that prioritizes work-life balance, with opportunities for remote work and flexible scheduling.

Work Schedule: Full-time, 40 hours per week, with on-call rotations for 24/7 data center support. Occasional overtime may be required to complete critical projects or address emergencies.

📝 Enhancement Note: Eagle Eye Networks' focus on collaboration and work-life balance creates an environment where data center professionals can thrive and contribute to the company's success.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to discuss your experience, qualifications, and career goals.
Technical Interview: A deeper dive into your technical skills, focusing on data center operations, infrastructure deployments, and problem-solving.
On-Site Tour & Meeting: A visit to Eagle Eye Networks' headquarters to tour the data center facilities, meet the team, and discuss the role further.
Final Decision: A decision will be made based on your qualifications, cultural fit, and alignment with the company's goals.

Portfolio Review Tips: N/A (This role does not require a portfolio)

Technical Challenge Preparation:

Brush up on your knowledge of data center operations, infrastructure deployments, and industry standards (e.g., ASHRAE, TIA, BICSI).
Prepare for problem-solving scenarios and be ready to discuss your approach to troubleshooting and issue resolution.
Familiarize yourself with Eagle Eye Networks' products and services, and be prepared to discuss how your skills and experience align with the company's goals.

ATS Keywords: (See the comprehensive list below)

📝 Enhancement Note: Eagle Eye Networks' interview process is designed to assess your technical skills, cultural fit, and alignment with the company's goals, ensuring that you are the right candidate for the Data Center Technician role.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Server Platforms: Dell, HP, and other enterprise-grade server platforms
Storage Systems: NetApp, EMC, and other enterprise-grade storage systems
Networking Equipment: Cisco, Arista, and other enterprise-grade networking equipment
Power & Cooling Systems: APC, Eaton, and other enterprise-grade power and cooling systems

DCIM & Monitoring Tools:

DCIM: Sunbird, Nlyte, or other DCIM tools for data center infrastructure management
Monitoring: Nagios, Zabbix, or other monitoring tools for data center performance and health

Collaboration & Productivity Tools:

Communication: Slack, Microsoft Teams, or other collaboration platforms
Project Management: Jira, Asana, or other project management tools
Documentation: Confluence, Google Drive, or other documentation platforms

📝 Enhancement Note: Eagle Eye Networks' data center infrastructure is built on enterprise-grade hardware and software, providing a robust and reliable environment for managing critical infrastructure.

👥 Team Culture & Values

Data Center Team Values:

Reliability: Ensuring high availability and business continuity for Eagle Eye Networks' global data center infrastructure.
Collaboration: Working closely with cross-functional teams to deliver infrastructure projects and ensure alignment with business objectives.
Continuous Improvement: Identifying opportunities for optimization, innovation, and growth in data center management.
Customer Focus: Prioritizing the needs of Eagle Eye Networks' customers and ensuring that data center infrastructure meets their requirements.

Collaboration Style:

Cross-Functional Integration: The data center team works closely with other technical teams, such as network engineering, SRE, and platform development, to deliver infrastructure projects and ensure alignment with business objectives.
Knowledge Sharing: Eagle Eye Networks fosters a culture of knowledge sharing, with regular team meetings, training sessions, and brown bag lunches to encourage learning and growth.
Mentoring & Leadership: The data center team provides mentoring and leadership opportunities for junior team members, helping them develop their skills and advance their careers.

📝 Enhancement Note: Eagle Eye Networks' data center team values collaboration, continuous improvement, and customer focus, creating an environment where data center professionals can thrive and contribute to the company's success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Global Data Center Management: Managing data center infrastructure across multiple locations, time zones, and cultures.
Hybrid & Multi-Cloud Environments: Integrating data center infrastructure with cloud-based services and ensuring optimal performance and reliability.
Scalability & Performance Optimization: Designing and implementing data center infrastructure that can scale to meet the demands of Eagle Eye Networks' growing customer base.
Security & Compliance: Ensuring that data center infrastructure meets industry standards and regulatory requirements for data security and privacy.

Learning & Development Opportunities:

Technical Training: Eagle Eye Networks offers technical training and certification opportunities to help data center professionals expand their skills and advance their careers.
Conferences & Events: Attend industry conferences and events to stay up-to-date on the latest trends and best practices in data center management.
Mentoring & Coaching: Eagle Eye Networks provides mentoring and coaching opportunities to help data center professionals develop their leadership and management skills.

📝 Enhancement Note: Eagle Eye Networks' data center team faces technical challenges in global data center management, hybrid and multi-cloud environments, and security and compliance. However, these challenges also present opportunities for learning, growth, and innovation.

💡 Interview Preparation

Technical Questions:

Data Center Operations: Describe your experience with data center operations, infrastructure deployments, and industry standards (e.g., ASHRAE, TIA, BICSI).
Problem-Solving: Walk us through a complex data center issue you've faced and how you resolved it.
Industry Trends: Discuss the latest trends in data center management and how you've adapted your approach to stay current.

Company & Culture Questions:

Company Culture: How do you see yourself fitting into Eagle Eye Networks' company culture and contributing to our mission?
Customer Focus: Describe a time when you went above and beyond to meet a customer's needs or resolve an issue.
Teamwork: Share an example of a successful cross-functional project you've worked on and the role you played in its success.

Portfolio Presentation Strategy: N/A (This role does not require a portfolio)

📝 Enhancement Note: Eagle Eye Networks' interview process focuses on assessing your technical skills, cultural fit, and alignment with the company's goals, ensuring that you are the right candidate for the Data Center Technician role.

📌 Application Steps

To apply for this Data Center Technician position:

Submit your application through the Eagle Eye Networks careers page.
Tailor your resume to highlight your relevant experience and skills in data center operations, infrastructure deployments, and problem-solving.
Prepare for the interview process by brushing up on your technical skills, researching Eagle Eye Networks' products and services, and practicing your problem-solving and communication skills.
Be ready to discuss your career goals, alignment with Eagle Eye Networks' mission, and commitment to customer focus and continuous improvement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center industry-standard assumptions. All details should be verified directly with Eagle Eye Networks before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Data Center-Specific Focus:

Tailor every section specifically to data center operations, infrastructure management, and global data center environments
Include data center industry standards (e.g., ASHRAE, TIA, BICSI), best practices, and emerging trends in data center management
Emphasize cross-functional collaboration with network engineering, SRE, platform development, and other technical teams
Address data center security, compliance, and business continuity considerations
Provide tactical advice for data center infrastructure projects, migrations, and capacity expansions

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information
Only include Enhancement Notes when making significant inferences about data center operations, infrastructure management, or team structure
Be comprehensive but concise, prioritizing actionable information over descriptive text
Strategically distribute data center and infrastructure-related keywords throughout all sections naturally
Provide realistic salary ranges based on location, experience level, and data center specialization

Industry Expertise:

Include specific data center infrastructure, hardware, and software requirements relevant to the role
Address data center career progression paths and technical leadership opportunities in data center management
Provide tactical advice for data center infrastructure projects, migrations, and capacity expansions
Include data center industry-specific interview preparation and problem-solving guidance
Emphasize data center security, compliance, and business continuity principles

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout
Use data center and infrastructure industry terminology appropriately and accurately
Include comprehensive benefits and growth opportunities relevant to data center professionals
Provide actionable insights that give data center candidates a competitive advantage
Focus on data center team culture, cross-functional collaboration, and customer impact measurement

Technical Focus & Portfolio Emphasis:

Emphasize data center best practices, industry standards, and emerging trends in data center management
Include specific portfolio requirements tailored to the data center discipline and role level (if applicable)
Address data center security, compliance, and business continuity principles
Focus on problem-solving methods, performance optimization, and scalable data center architecture
Include technical presentation skills and stakeholder communication for data center projects

Avoid:

Generic business jargon not relevant to data center operations or infrastructure management
Placeholder text or incomplete sections
Repetitive content across different sections
Non-technical terminology unless relevant to the specific data center role
Marketing language unrelated to data center operations, infrastructure management, or user experience

Generate comprehensive, data center-focused content that serves as a valuable resource for data center professionals evaluating career opportunities and preparing for technical interviews in the data center management industry.

Data Center Technician