Data Center Technician at Axiom Software Solutions Limited

📍 Job Overview

Job Title: Data Center Technician
Company: Axiom Software Solutions Limited
Location: Douglasville, Georgia, United States
Job Type: On-site, Contract -TP
Category: Infrastructure & Operations
Date Posted: July 1, 2025

🚀 Role Summary

📝 Enhancement Note: This role focuses on hands-on support for data center engineers, with a strong emphasis on physical deployments, hardware management, and basic troubleshooting.
Support data center engineers with on-site physical deployments, including racking, stacking, and cabling servers, power distribution units, and switches.
Replace server components such as CPU, RAM, drives, and boards.
Submit RMA to equipment manufacturers, ship and receive gear to and from remote locations and vendors.
Work through assigned tickets and work requests, performing basic diagnosis and repairs to hardware in line with internal SLAs.
Assist data center engineers in debugging network, hardware, and Linux OS-related issues.
Assist with asset management, tracking, and monitoring data center hardware and component inventory.

💻 Primary Responsibilities

📝 Enhancement Note: This role requires a strong focus on physical tasks, attention to detail, and basic troubleshooting skills.
Server Deployment & Management:
- Rack, stack, and cable servers, power distribution units, and switches under the guidance of data center engineers.
- Replace server components such as CPU, RAM, drives, and boards.
Hardware Inventory & Asset Management:
- Submit RMA to equipment manufacturers, ship and receive gear to and from remote locations and vendors.
- Assist with asset management, tracking, and monitoring data center hardware and component inventory.
Troubleshooting & Support:
- Work through assigned tickets and work requests, performing basic diagnosis and repairs to hardware in line with internal SLAs.
- Assist data center engineers in debugging network, hardware, and Linux OS-related issues.

🎓 Skills & Qualifications

Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or similar) are a plus but not required.

Experience: Entry-level to intermediate experience in data center support, hardware management, or related fields. A strong desire to learn and grow in the role is essential.

Required Skills:

Hands-on experience with servers, hardware, and networking (preferred but not essential).
Strong communication skills, both verbal and written.
Collaborative nature and a friendly, can-do attitude.
Basic troubleshooting skills (preferred but not essential).
Strong problem-solving skills and logical analysis.
Ability to be on your feet all day and lift objects up to 50 lbs.
Valid driver's license (must be comfortable with driving).
Willingness to receive guidance from senior engineers and technicians.
Ability to be on-call outside of business hours for escalations as needed.

Preferred Skills:

Experience with Linux OS.
Familiarity with data center hardware and infrastructure.
Knowledge of networking principles and practices.
Asset management and inventory tracking experience.

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: This role does not require a traditional web portfolio. However, candidates should be prepared to discuss their relevant experience, achievements, and problem-solving skills.

📝 Enhancement Note: As this role focuses on data center support and hardware management, a portfolio is not explicitly required. However, candidates should be prepared to discuss their relevant experience, achievements, and problem-solving skills during the interview process.

💵 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (based on entry-level data center support roles in the Douglasville, GA area)

Benefits:

Competitive salary and benefits package for a contract -TP role.
Opportunities for growth and learning in a dynamic data center environment.
Collaborative team culture with a strong focus on customer service.

Working Hours: Full-time, on-site position with a standard workweek of 40 hours. Occasional on-call duties may be required for escalations outside of business hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology and software development services.

Company Size: Medium-sized company with a focus on data center services and infrastructure management.

Founded: Not specified.

Team Structure:

Data center engineers and technicians.
IT support and customer service teams.
Software development and project management teams.

Development Methodology:

Agile/Scrum methodologies for software development projects.
Collaborative and customer-focused approach to data center services and infrastructure management.

Company Website: Axiom Software Solutions Limited

📈 Career & Growth Analysis

Web Technology Career Level: Entry-level to intermediate data center support and hardware management role.

Reporting Structure: This role reports directly to the data center engineering team and works closely with IT support and customer service teams.

Technical Impact: This role has a direct impact on data center infrastructure, hardware management, and overall system performance. It also contributes to customer satisfaction through effective hardware support and troubleshooting.

Growth Opportunities:

Gain hands-on experience in data center hardware management and support.
Develop troubleshooting and problem-solving skills in a collaborative team environment.
Learn from senior engineers and technicians, with opportunities for mentorship and career growth.
Build a strong foundation in data center support, with potential opportunities for advancement into more specialized roles.

🌐 Work Environment

Office Type: On-site, data center-focused work environment.

Office Location(s): 1700 N. River Road in Douglasville, Georgia.

Workspace Context:

Data center floor with server racks, power distribution units, and switches.
Workstations for ticket management, hardware inventory, and asset tracking.
Collaborative workspaces for team meetings and knowledge sharing.

Work Schedule: Full-time, on-site position with a standard workweek of 40 hours. Occasional on-call duties may be required for escalations outside of business hours.

📄 Application & Technical Interview Process

Interview Process:

Phone or Video Screen: A brief conversation to assess communication skills, experience, and fit for the role.
On-site Tour & Interview: A tour of the data center facility, followed by an in-depth interview with the data center engineering team.
- 📝 Enhancement Note: Candidates should be prepared to discuss their relevant experience, problem-solving skills, and ability to work collaboratively in a data center environment.
Background Check & Onboarding: Successful candidates will undergo a background check and complete the onboarding process.

Portfolio Review Tips: Not applicable, as this role does not require a traditional web portfolio.

Technical Challenge Preparation: Not applicable, as this role focuses on hands-on data center support and hardware management rather than technical challenges.

ATS Keywords: Data center support, server racking, cabling, hardware replacement, troubleshooting, Linux OS, networking, asset management, communication skills, problem-solving, physical stamina, inventory tracking, team collaboration, customer service, attention to detail.

📌 Application Steps

To apply for this data center technician position:

Submit your application through the provided link.
Tailor your resume to highlight relevant experience, achievements, and problem-solving skills.
Prepare for the phone or video screen by practicing your communication skills and discussing your relevant experience.
Research the company and data center industry to demonstrate your interest and understanding of the role.
Be prepared for the on-site tour and in-depth interview, focusing on your ability to work collaboratively in a data center environment and your problem-solving skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Data Center Technician