Data Center Specialist (DCS) (Indonesia) at Kuok (Singapore) Limited

📍 Job Overview

Job Title: Data Center Specialist (DCS) (Indonesia)
Company: Kuok (Singapore) Limited
Location: Indonesia
Job Type: Full-Time
Category: Server Administration & Infrastructure
Date Posted: 2025-07-03
Experience Level: Intermediate (2-5 years)

🚀 Role Summary

Maintain and repair critical equipment systems in a data center environment, ensuring 100% uptime.
Execute and assist with maintenance breakdowns, follow-ups, and project-related changes.
Monitor and respond to alarms, abnormal conditions, and technical issues in the facility.
Collaborate with management, operational teams, vendors, and third-party engineers to ensure compliance with site standards.
Provide input into the development of site-specific procedures and technical reporting.

📝 Enhancement Note: This role requires a strong focus on customer service, team collaboration, and adaptability to support operational demands and working patterns.

💻 Primary Responsibilities

Critical Equipment Maintenance: Ensure the successful operation, maintenance, and repair of all critical equipment systems while maintaining 100% uptime on site.
Work Order Management: Plan and complete planned and reactive work orders to achieve and maintain 100% compliance every month.
Project Management: Assist in the planning, supervision, and handover of project-related changes or improvements within the facility.
Housekeeping: Maintain cleanliness and tidiness in the facilities operations center (FOC), FOC library, stores, and workshop.
Root Cause Analysis: Work closely with management and the wider operational team on the review of equipment failures and preparation of detailed root cause analysis and action plan reports.
Vendor Management: Escort and supervise/monitor work of third-party engineers and sub-contractors to ensure their compliance with the site standards when performing maintenance or relevant activities.
Alarm Monitoring: Operate equipment, monitor, and respond to alarms and abnormal conditions in the FOC as required.

📝 Enhancement Note: This role requires a high level of attention to detail, problem-solving skills, and the ability to work under pressure to ensure the smooth operation of the data center.

🎓 Skills & Qualifications

Education: A relevant degree or diploma in electrical engineering, computer science, or a related field is preferred.

Experience: Minimum 1-3 years of working experience in a data center environment is required.

Required Skills:

Proficiency in spoken and written Bahasa Indonesia and English.
Strong communication and customer service skills.
Good working ability on Microsoft Office Products, particularly Excel, Word, Outlook, and PowerPoint.
Ability to work shifts longer than eight hours in duration and be flexible in working patterns.
Knowledge of data center operations, maintenance management, project management, vendor management, and technical reporting.
Familiarity with root cause analysis, customer service, team collaboration, problem-solving, attention to detail, housekeeping, alarm monitoring, and equipment operation.

Preferred Skills:

Experience with specific data center equipment and systems.
Knowledge of data center industry standards and best practices.
Familiarity with data center infrastructure management (DCIM) tools.

📝 Enhancement Note: Candidates with relevant certifications, such as those offered by the Uptime Institute or Data Center Dynamics, may be preferred.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: The salary range for this role in Indonesia is IDR 15,000,000 - 25,000,000 per year (USD 1,050 - 1,750 per month) based on experience and qualifications. This estimate is based on regional market research and web infrastructure industry standards.

Benefits: (Not specified in the job listing)

Working Hours: 40 hours per week, with flexibility to support operational demands and working patterns.

📝 Enhancement Note: Benefits and working hours should be verified directly with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Kuok (Singapore) Limited operates in the logistics, infrastructure, and real estate sectors. This role is for K2 Data Centres (PT K2ID Strategic Infrastructure), a company under Kuok (Singapore) Limited, based in Jakarta, Indonesia.

Company Size: Medium-sized company with a focus on data center operations and infrastructure management.

Founded: Kuok (Singapore) Limited was founded in 1983.

Team Structure: The data center team consists of facility leads, data center specialists, and support staff. The team works collaboratively to maintain and improve the data center's operations and infrastructure.

Development Methodology: The company follows industry-standard data center operations and maintenance practices, with a focus on reliability, efficiency, and customer service.

Company Website: Kuok Group

📝 Enhancement Note: The company's focus on customer service and operational efficiency is reflected in this role's requirements and responsibilities.

📈 Career & Growth Analysis

Data Center Specialist Career Level: This role is an intermediate-level position in data center operations and infrastructure management. It focuses on maintaining and repairing critical equipment systems, executing maintenance breakdowns, and ensuring 100% uptime.

Reporting Structure: The Data Center Specialist reports directly to the Facility Lead.

Technical Impact: The role has a significant impact on the data center's overall performance, reliability, and customer service levels.

Growth Opportunities:

Senior Data Center Specialist: With experience and proven performance, candidates can progress to senior roles with increased responsibilities and leadership opportunities.
Data Center Manager: Further career progression could lead to management roles, overseeing the data center's operations and strategic planning.

📝 Enhancement Note: Career growth opportunities depend on the individual's performance, experience, and the company's organizational structure.

🌐 Work Environment

Office Type: On-site, with a focus on data center operations and maintenance.

Office Location(s): Jakarta, Indonesia.

Workspace Context:

Data Center Environment: The primary workspace is the data center environment, which requires a clean, organized, and safe working space.
Collaboration: The role involves working closely with the facility lead, other data center specialists, and support staff to maintain and improve the data center's operations and infrastructure.
Equipment and Tools: The role requires the use of various data center equipment, tools, and software to monitor, maintain, and repair critical systems.

Work Schedule: The work schedule is flexible to support operational demands and working patterns, with a standard workweek of 40 hours.

📝 Enhancement Note: The work environment and schedule may vary depending on the data center's specific needs and operational demands.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief phone or video call to discuss the role, experience, and qualifications.
On-site Tour & Interview: A tour of the data center followed by an in-depth interview to assess technical skills, experience, and cultural fit.
Technical Assessment: A hands-on assessment of the candidate's ability to perform data center maintenance tasks and respond to simulated alarms and abnormal conditions.
Final Decision: The hiring manager will make a final decision based on the candidate's performance throughout the interview process.

Portfolio Review Tips: (N/A for this role)

Technical Challenge Preparation:

Familiarize yourself with data center operations, maintenance management, project management, vendor management, and technical reporting.
Brush up on your knowledge of root cause analysis, customer service, team collaboration, problem-solving, attention to detail, housekeeping, alarm monitoring, and equipment operation.
Prepare for hands-on assessments of your ability to perform data center maintenance tasks and respond to simulated alarms and abnormal conditions.

ATS Keywords: (See the 'Key Skills' section for relevant ATS keywords)

📝 Enhancement Note: The interview process focuses on assessing the candidate's technical skills, experience, and cultural fit for the data center environment.

🛠 Technology Stack & Web Infrastructure

Data Center Technologies:

Critical Equipment Systems: Familiarity with critical equipment systems, such as servers, storage, networking, and power systems, is required.
Data Center Infrastructure Management (DCIM) Tools: Experience with DCIM tools, such as Nlyte, Sunbird, or BMC TrueSight, is preferred.
Monitoring and Alarm Systems: Knowledge of monitoring and alarm systems, such as environmental monitoring systems (EMS) and building management systems (BMS), is required.
Power and Cooling Systems: Familiarity with power and cooling systems, such as uninterruptible power supplies (UPS), generators, and computer room air conditioners (CRAC), is required.

📝 Enhancement Note: The technology stack for this role is focused on data center infrastructure and operations, with an emphasis on critical equipment systems, monitoring, and alarm management.

👥 Team Culture & Values

Data Center Operations Values:

Reliability: Ensuring the data center's critical systems are always available and reliable.
Efficiency: Maintaining and improving the data center's operations and infrastructure to maximize efficiency and minimize downtime.
Customer Service: Providing excellent customer service to data center clients and stakeholders.
Collaboration: Working closely with the facility lead, other data center specialists, and support staff to maintain and improve the data center's operations and infrastructure.

Collaboration Style:

Teamwork: Working collaboratively with the data center team to maintain and improve the data center's operations and infrastructure.
Communication: Maintaining open and effective communication with the facility lead, other data center specialists, and support staff.
Continuous Learning: Staying up-to-date with industry trends, best practices, and new technologies to improve data center operations and infrastructure.

📝 Enhancement Note: The data center operations values and collaboration style are focused on reliability, efficiency, customer service, and teamwork to maintain and improve the data center's overall performance.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Equipment Failure: Responding to equipment failures and performing root cause analysis to prevent future occurrences.
Alarm Management: Monitoring and responding to alarms and abnormal conditions in the data center environment.
Project Management: Planning, supervising, and handing over project-related changes or improvements within the facility.
Vendor Management: Coordinating and managing third-party engineers and sub-contractors to ensure compliance with site standards.

Learning & Development Opportunities:

Training and Certification: Pursuing relevant training and certifications, such as those offered by the Uptime Institute or Data Center Dynamics, to enhance knowledge and skills.
On-the-Job Training: Learning from experienced data center specialists and facility leads through mentorship and collaboration.
Project Participation: Participating in data center projects and initiatives to gain experience and develop leadership skills.

📝 Enhancement Note: Technical challenges and learning opportunities are focused on developing the candidate's skills and knowledge in data center operations, maintenance, and management.

💡 Interview Preparation

Technical Questions:

Data Center Operations: Questions about data center operations, maintenance management, project management, vendor management, and technical reporting.
Root Cause Analysis: Questions about root cause analysis, problem-solving, and decision-making in data center environments.
Alarm Management: Questions about monitoring and responding to alarms and abnormal conditions in the data center environment.

Company & Culture Questions:

Company Culture: Questions about the company's values, mission, and vision, as well as the data center team's culture and dynamics.
Data Center Operations: Questions about the candidate's experience with data center operations, maintenance, and management, as well as their approach to customer service and team collaboration.

Portfolio Presentation Strategy: (N/A for this role)

📝 Enhancement Note: Technical and company-related questions are designed to assess the candidate's technical skills, experience, and cultural fit for the data center environment.

📌 Application Steps

To apply for this Data Center Specialist position:

Submit your application through the application link.
Prepare for the phone/video screen by reviewing your experience, qualifications, and data center operations knowledge.
Research the company and data center team to demonstrate your understanding of the company culture and values during the on-site tour and interview.
Prepare for the technical assessment by brushing up on your data center maintenance skills and familiarizing yourself with critical equipment systems, monitoring, and alarm management.
Follow up with the hiring manager after the interview to express your interest in the role and reiterate your qualifications and fit for the data center team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Data Center-Specific Focus:

Tailor every section specifically to data center operations, server administration, and infrastructure management roles.
Include data center operations methodologies, maintenance management, and project management practices.
Emphasize data center equipment, systems, and infrastructure requirements prominently.
Address data center team dynamics, cross-functional collaboration with facility leads, and support staff.
Focus on data center career progression, technical specialization, and leadership opportunities.

Quality Standards:

Ensure no content overlap between sections; each section must contain unique information.
Only include Enhancement Notes when making significant inferences about data center operations, maintenance, or team structure.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute data center and server administration-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and data center specialization.

Industry Expertise:

Include specific data center technologies, equipment, and systems relevant to the role.
Address data center operations career progression paths and technical leadership opportunities.
Provide tactical advice for data center portfolio development, live demonstrations, and project case studies.
Include data center-specific interview preparation and technical challenge guidance.
Emphasize data center operations best practices, reliability, efficiency, and customer service principles.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use data center and server administration industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to data center professionals.
Provide actionable insights that give data center operations and server administration candidates a competitive advantage.
Focus on data center team culture, cross-functional collaboration, and customer service impact measurement.

Maintenance & Operations Emphasis:

Emphasize data center operations best practices, maintenance management, and project management principles.
Include specific portfolio requirements tailored to the data center discipline and role level.
Address data center equipment, systems, and infrastructure requirements, as well as maintenance and repair procedures.
Focus on problem-solving methods, performance optimization, and scalable data center architecture.
Include technical presentation skills and stakeholder communication for data center projects.

Avoid:

Generic business jargon not relevant to data center operations or server administration roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific data center technology role.
Marketing language unrelated to data center operations, server administration, or customer service.

Generate comprehensive, data center-focused content that serves as a valuable resource for data center operations, server administration, and infrastructure professionals evaluating career opportunities and preparing for technical interviews in the data center industry.

Data Center Specialist (DCS) (Indonesia)