Data Center Operations Technician IV - Swing Shift (LA2) (1709)

📍 Job Overview

• Job Title: Data Center Operations Technician IV - Swing Shift (LA2) (1709)
• Company: CoreSite
• Location: Los Angeles, California, United States
• Job Type: On-site
• Category: Server Administration, Infrastructure
• Date Posted: 2025-06-20
• Experience Level: 5-10 years
• Remote Status: On-site

🚀 Role Summary

• Maintain and optimize data center electrical, mechanical, and fire life safety systems.
• Ensure maximum operational efficiency and minimal downtime.
• Collaborate with the Data Center Manager to track and complete preventive maintenance schedules.
• Mentor junior staff and provide technical expertise.
• Troubleshoot and resolve system issues promptly.
• Manage customer space and infrastructure, including structured cabling and customer cage build-outs.
• 📝 Enhancement Note: This role requires a high level of technical expertise and experience in data center operations, with a focus on electrical and mechanical systems.

💻 Primary Responsibilities

• 🔧 System Maintenance & Optimization:

  • Operate, monitor, and maintain data center electrical, mechanical, and fire life safety systems.
  • Track and trend operational characteristics to identify trends and optimize performance.
  • Develop and implement strategies to improve efficiency and reduce operational costs.

• 🛠️ Troubleshooting & Problem Resolution:

  • Diagnose and repair issues in electrical, mechanical, and fire life safety systems.
  • Manage systems to avoid unplanned, customer-impacting outages.

• 🌐 Infrastructure Management:

  • Manage IFD/MDF/MMR, structured cabling, and customer space.
  • Oversee cage build-outs, overhead installations, and rack-and-stack operations.

• 📝 Technical Documentation & Reporting:

  • Document preventative maintenance procedures and troubleshooting steps.
  • Prepare incident reports and track maintenance discrepancies.

• 🔐 Security & Compliance:

  • Maintain physical security within the CoreSite premises.
  • Ensure regulatory compliance with electrical, mechanical, and fire life safety codes.

🎓 Skills & Qualifications

Education: Bachelor's degree in Mechanical or Electrical Engineering, or equivalent experience.

Experience:

• 5-7 years of experience in installing, maintaining, and troubleshooting large commercial and industrial systems.
• Proven leadership skills and experience in a data center, hospital, or power plant environment.

Required Skills:

• Expert knowledge of electrical and mechanical systems used in data center environments.
• Proficiency in electrical distribution, critical power distribution, UPS systems, chilled water systems, and HVAC systems.
• Strong understanding of NEC, NFPA 70E, NFPA 72, NFPA 25, and building codes related to fire life safety.
• Expert knowledge of fiber optics, cabling infrastructure, and industry best practices.
• Proficiency in industrial safety best practices, including lockout/tag out, arc flash protection, and OSHA regulations.
• Strong communication skills, both written and oral, with proficiency in Microsoft Suite (Word, Excel, PowerPoint, Project).
• Ability to operate hand and machine tools, as well as electrical tools such as a multimeter or infrared camera.

Preferred Skills:

• Experience with data trending, tracking, and analysis using PC-based, integrated critical monitoring systems.
• Knowledge of industrial safety best practices and regulations.
• Familiarity with data center industry best practices and trends.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Detailed documentation of electrical, mechanical, and fire life safety system maintenance and troubleshooting.
• Case studies demonstrating problem-solving skills and system optimization strategies.
• Evidence of leadership and mentoring experience in data center operations.

Technical Documentation:

• Detailed procedures for preventative maintenance and troubleshooting.
• Documentation of system trends, performance metrics, and optimization techniques.
• Incident reports and maintenance discrepancy tracking.

💵 Compensation & Benefits

Salary Range: $41.94 - $52.95 per hour. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Benefits:

• Medical, dental, and vision insurance.
• Telemedicine through MDLive for Cigna.
• Healthcare and dependent care flexible spending account (FSA) plans.
• Health savings account (HSA) plans for employees participating in the High Deductible Health Plan.
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company.
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance.
• 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match.
• Discretionary annual bonus and equity incentive plan.
• Employee stock purchase plan (ESPP) with a 15% discount.
• 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays.
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave.
• Free parking or a company contribution toward a public transit pass.
• Wellness Programs:
  • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family.
  • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives.
• Financial & Educational Benefits:
  • Cell Phone Reimbursement: Monthly cell phone reimbursement for approved positions.
  • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year.
• Work-Life Balance:
  • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants.
  • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker.
  • Pet Insurance: Keep your furry friends healthy and happy.
  • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption, and surrogacy.
  • Employee Assistance Program: 24x7 service to support family, work, money, health, legal, and life challenges.
  • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.
• Recognition & Referral:
  • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements.
• Perks & Discounts:
  • Discounts, cash back offers, and perks on thousands of brands.
  • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos.

🎯 Team & Company Context

🏢 Company Culture

Industry: Data Center and Cloud Services

Company Size: Large (2,001-10,000 employees)

Founded: 2001

Team Structure:

• The Data Center Operations Technician IV role is part of the Facilities team, working closely with the Data Center Manager.
• The team consists of multiple technicians, each with varying levels of expertise and responsibility.
• The team collaborates with other departments, including IT, Sales, and Customer Success, to ensure optimal data center performance and customer satisfaction.

Development Methodology:

• CoreSite follows Agile methodologies for data center operations and maintenance.
• The team uses a Computerized Maintenance Management System (CMMS) for work order management, preventive maintenance scheduling, and inventory control.
• The team also uses a Building Automation System (BAS) for real-time monitoring and control of data center systems.

Company Website: www.coresite.com

📝 Enhancement Note: CoreSite's culture emphasizes operational excellence, teamwork, and continuous improvement. The company values diversity, inclusion, and work-life balance, offering comprehensive benefits and growth opportunities for its employees.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Data Center Operations Technician

Reporting Structure: The Data Center Operations Technician IV reports directly to the Data Center Manager and works closely with other technicians and cross-functional teams.

Technical Impact: This role has a significant impact on data center performance, customer uptime, and overall operational efficiency. The technician's expertise and decision-making influence the data center's electrical, mechanical, and fire life safety systems.

Growth Opportunities:

• Technical Progression: With experience and demonstrated expertise, technicians can advance to Data Center Manager or other senior technical roles within the Facilities or IT departments.
• Team Leadership: Technicians with strong leadership skills and experience may transition into management roles, overseeing a team of technicians and driving operational excellence.
• Specialization: Technicians can specialize in specific areas, such as electrical systems, mechanical systems, or fire life safety, becoming subject matter experts and driving innovation in their respective fields.

📝 Enhancement Note: CoreSite offers clear career paths and growth opportunities for motivated and skilled technicians. With a focus on continuous learning and development, the company supports employees in expanding their expertise and advancing their careers.

🌐 Work Environment

Office Type: On-site, data center-focused work environment

Office Location(s): Los Angeles, California, United States

Workspace Context:

• The data center is a mission-critical, 24/7 operation, requiring technicians to be on-site and available for shifts, including evenings, weekends, and holidays.
• The workspace is a highly controlled environment, with strict access protocols and security measures in place.
• Technicians work in a collaborative team setting, with regular communication and coordination with other technicians and cross-functional teams.

Work Schedule:

• The Swing Shift runs from 2:00 pm to 10:30 pm, Sunday through Thursday.
• Technicians are expected to work a consistent schedule, with regular breaks and meal periods.
• Overtime may be required during peak demand periods or unplanned outages.

📝 Enhancement Note: The data center work environment is dynamic and fast-paced, requiring technicians to be adaptable, proactive, and able to manage shifting priorities. The role demands strong communication skills, teamwork, and a commitment to continuous learning and improvement.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen: A brief phone conversation to assess communication skills and cultural fit.
2. On-Site Interview: A comprehensive on-site interview, including technical assessments, system walkthroughs, and behavioral interviews.
3. Final Interview: A meeting with senior leadership to discuss the role, company culture, and career growth opportunities.

Portfolio Review Tips:

• Highlight electrical, mechanical, and fire life safety system documentation, demonstrating problem-solving skills and system optimization strategies.
• Include case studies and success stories that showcase leadership and mentoring experience in data center operations.
• Emphasize any relevant certifications, such as those from the National Fire Protection Association (NFPA) or the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE).

Technical Challenge Preparation:

• Brush up on electrical, mechanical, and fire life safety system fundamentals, including codes, regulations, and best practices.
• Familiarize yourself with CoreSite's data center infrastructure and operations.
• Prepare for system walkthroughs, troubleshooting scenarios, and problem-solving exercises.

ATS Keywords:

• Data Center Operations, Electrical Systems, Mechanical Systems, Fire Life Safety, Preventive Maintenance, Troubleshooting, Leadership, Mentoring, Portfolio, Technical Documentation, Incident Management, System Optimization, Data Center Infrastructure, Electrical Distribution, Critical Power Distribution, UPS Systems, Chilled Water Systems, HVAC Systems, NEC, NFPA 70E, NFPA 72, NFPA 25, Building Codes, Safety Regulations, Industrial Safety Best Practices, Lockout/Tagout, Arc Flash Protection, OSHA Regulations, CMMS, BAS, Agile Methodologies, Teamwork, Collaboration, Problem-Solving, System Optimization, Data Center Performance, Customer Uptime, Operational Efficiency.

📝 Enhancement Note: To optimize your resume and portfolio for the Data Center Operations Technician IV role, focus on relevant technical skills, industry-specific keywords, and tangible achievements that demonstrate your ability to drive operational excellence and customer satisfaction in a data center environment.

📌 Application Steps

To apply for this Data Center Operations Technician IV - Swing Shift (LA2) (1709) position:

1. Submit your application through the application link.
2. Customize your resume and portfolio to highlight relevant technical skills, industry-specific keywords, and tangible achievements in data center operations.
3. Prepare for the phone screen, on-site interview, and final interview by brushing up on electrical, mechanical, and fire life safety system fundamentals, and familiarizing yourself with CoreSite's data center infrastructure and operations.
4. Practice system walkthroughs, troubleshooting scenarios, and problem-solving exercises to demonstrate your technical expertise and problem-solving skills.
5. Research CoreSite's company culture, values, and benefits to ensure a strong cultural fit and understanding of the company's commitment to employee growth and development.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.