Data Center Field Technician III Lead (Rack & Stack)

📍 Job Overview

• Job Title: Data Center Field Technician III Lead (Rack & Stack)
• Company: TeleWorld Solutions Inc
• Location: Eagle Mountain, UT, United States
• Job Type: Full-Time
• Category: Server Administration & Infrastructure
• Date Posted: August 2, 2025
• Experience Level: Mid-Senior level (5-10 years)
• Remote Status: National Travel

🚀 Role Summary

• Lead rack & stack installations and fiber cabling tasks in data centers and central offices
• Perform DC power work and assist in basic hardware testing
• Document job data accurately and communicate effectively with project teams
• Maintain clean and safe job sites, manage materials, and operate company vehicles safely
• Travel extensively across the U.S. (75-100%)

📝 Enhancement Note: This role requires a high level of physical effort, mechanical know-how, and professionalism to support nationwide network infrastructure projects. Strong communication skills and the ability to work long hours are essential for success in this position.

💻 Primary Responsibilities

• Installation & Cabling: Perform rack & stack installations, including installing/removing ladder racks, fiber raceways, and cabinets. Execute fiber cabling tasks, including running, cleaning, scoping, and terminating fiber patch cords to Fiber Distribution Panels (FDPs).
• Power Work: Conduct DC power work, including -48V rectifier and PDU installations/removals in live network environments.
• Testing & Documentation: Assist in basic testing of hardware to support quality installations and service turn-ups. Document and submit job data, including redlines, time & expenses, and closeout reports promptly and accurately.
• Site Management: Perform site audits, inspections, and virtual audits with remote teams. Maintain clean and safe job sites; manage materials and debris removal.
• Communication & Collaboration: Communicate effectively with Project Managers, Site Leads, and Remote Testers. Follow Methods of Procedure (MOPs) prior to and during job execution.

📝 Enhancement Note: This role involves frequent travel and long hours, requiring strong time management, organizational, and documentation skills. Familiarity with Microsoft Office and mobile reporting tools is essential for efficient job management.

🎓 Skills & Qualifications

Education: High school diploma required; post-secondary technical training preferred

Experience: Minimum 5 years of IP Transport experience, with direct Central Office and Data Center experience

Required Skills:

• Valid driver’s license and clean MVR
• Ability to lift up to 50 lbs, climb ladders, and work in data center environments
• Proficient in the use of hand tools, fiber tools, and power tools
• Good understanding of DC power systems, ESD handling, and fiber optics
• Strong time management, organizational, and documentation skills
• Ability to follow structured MOPs and escalate issues as needed
• Excellent verbal and written communication skills

Preferred Skills:

• Experience with Microsoft Office and mobile reporting tools
• Ability to work long hours and maintain high productivity in the field

📝 Enhancement Note: While not explicitly stated, candidates with experience in telecom hardware installation, fiber optic cabling, and DC power systems will have a significant advantage in this role. Familiarity with ESD handling and data center environments is also highly desirable.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience in rack & stack installations, fiber cabling, and DC power work through relevant project examples
• Showcase proficiency in hardware testing and documentation, including redlines, time & expenses, and closeout reports
• Highlight strong communication skills and collaboration with project teams through case studies or testimonials

Technical Documentation:

• Provide examples of accurate and detailed job documentation, following structured MOPs
• Demonstrate experience with Microsoft Office and mobile reporting tools for efficient job management

📝 Enhancement Note: As this role involves extensive travel and long hours, candidates should emphasize their ability to maintain high productivity and attention to detail in challenging field conditions.

💵 Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (based on national averages for experienced Data Center Technicians with similar responsibilities)

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Employee assistance program
• Tuition reimbursement for job-related courses
• Employee discounts on company products and services

Working Hours: 40 hours per week, with the expectation of working long hours and maintaining high productivity in the field

📝 Enhancement Note: While the salary range is an estimate based on industry standards, candidates should research regional salary standards and cost of living for a more accurate assessment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications and Network Infrastructure

Company Size: Medium-sized (100-249 employees)

Founded: 2005

Team Structure:

• Data Center and Central Office Technicians
• Project Managers
• Site Leads
• Remote Testers
• Engineering and Design Teams

Development Methodology:

• Project-based work with structured Methods of Procedure (MOPs)
• Collaborative approach with cross-functional teams, including engineering, design, and project management
• Focus on high-quality project delivery and exceptional customer satisfaction

Company Website: TeleWorld Solutions Inc

📝 Enhancement Note: TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level (5-10 years) with opportunities for career progression and technical leadership

Reporting Structure: Reports directly to Project Managers or Site Leads, with opportunities for collaboration with remote teams and cross-functional departments

Technical Impact: Directly responsible for the physical installation, basic testing, and documentation of telecom hardware in data centers and central offices, ensuring high-quality project delivery and exceptional customer satisfaction

Growth Opportunities:

• Technical leadership and team management opportunities
• Specialization in specific areas, such as DC power integration or fiber optic cabling
• Career progression to senior-level or management positions within the organization

📝 Enhancement Note: While the role focuses on physical installation and cabling, candidates with strong technical skills and a desire to learn may have opportunities for career progression into more technical or leadership roles within the organization.

🌐 Work Environment

Office Type: National Travel - No fixed office location

Office Location(s): Eagle Mountain, UT, United States (home base for training and equipment pick-up)

Workspace Context:

• Data centers and central offices across the U.S.
• Company vehicles for travel and equipment transportation
• Collaborative work environment with cross-functional teams, including engineering, design, and project management

Work Schedule: Travel extensively across the U.S. (75-100%), with the expectation of working long hours and maintaining high productivity in the field

📝 Enhancement Note: This role requires a high level of physical effort and the ability to work in various environments, including data centers and central offices. Candidates should be comfortable with extensive travel and long hours in the field.

📄 Application & Technical Interview Process

Interview Process:

1. Phone/Video Screen: Discussion of relevant experience, qualifications, and availability for travel
2. In-Person Interview: Technical assessment, including hands-on demonstrations of installation and cabling skills, as well as discussion of relevant experience and qualifications
3. Background Check & Drug Test: Final step before onboarding

Portfolio Review Tips:

• Highlight relevant experience in rack & stack installations, fiber cabling, and DC power work
• Provide examples of accurate and detailed job documentation, following structured MOPs
• Emphasize strong communication skills and collaboration with project teams through case studies or testimonials

Technical Challenge Preparation:

• Brush up on installation and cabling skills, including rack & stack, fiber optic cabling, and DC power work
• Familiarize yourself with relevant tools, equipment, and safety procedures
• Prepare for hands-on demonstrations and technical assessments during the in-person interview

ATS Keywords: Data Center, Central Office, Rack & Stack, Fiber Cabling, DC Power, Hardware Testing, Documentation, Travel, Long Hours, Safety, ESD Handling, Fiber Optics, Microsoft Office, Mobile Reporting Tools

📝 Enhancement Note: While the interview process focuses on technical skills and relevant experience, candidates should also be prepared to discuss their ability to work long hours and maintain high productivity in challenging field conditions.

🛠 Technology Stack & Web Infrastructure

Hardware & Tools:

• Rack & stack equipment (ladder racks, fiber raceways, cabinets)
• Fiber optic cabling tools (cleavers, fusion splicers, OTDRs, etc.)
• DC power equipment (-48V rectifiers, PDUs, etc.)
• Hand tools, power tools, and safety equipment
• Company vehicles for travel and equipment transportation

Software & Platforms:

• Microsoft Office (Word, Excel, PowerPoint)
• Mobile reporting tools (e.g., TeleWorld Solutions' proprietary mobile app)
• Engineering Design Packages (EDPs) and Visio drawings

📝 Enhancement Note: While this role focuses on physical installation and cabling, candidates should be comfortable with using relevant software and platforms for documentation, reporting, and communication with project teams.

👥 Team Culture & Values

Data Center Technician Values:

• Safety and professionalism in data center environments
• Attention to detail and commitment to high-quality workmanship
• Strong communication and collaboration skills
• Ability to work long hours and maintain high productivity in the field
• Commitment to exceptional customer satisfaction

Collaboration Style:

• Cross-functional collaboration with engineering, design, and project management teams
• Structured Methods of Procedure (MOPs) for job execution and quality assurance
• Regular communication and documentation to ensure project success and customer satisfaction

📝 Enhancement Note: TeleWorld Solutions values a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Physical demands of installation and cabling work in data center environments
• Extensive travel and long hours in the field
• Maintaining high productivity and attention to detail in challenging conditions

Learning & Development Opportunities:

• Specialization in specific areas, such as DC power integration or fiber optic cabling
• Career progression to senior-level or management positions within the organization
• Technical leadership and team management opportunities

📝 Enhancement Note: While this role presents unique challenges, it also offers significant growth opportunities for candidates with strong technical skills and a commitment to exceptional customer satisfaction.

💡 Interview Preparation

Technical Questions:

• Installation & Cabling: Describe your experience with rack & stack installations, fiber optic cabling, and DC power work. Walk us through a specific project or scenario where you demonstrated your skills in these areas.
• Hardware Testing: Explain your approach to basic hardware testing and documentation. Provide examples of redlines, time & expenses, and closeout reports from previous projects.
• Safety & Professionalism: Discuss your commitment to safety and professionalism in data center environments. Describe a situation where you had to prioritize safety or maintain a high level of professionalism in a challenging field condition.

Company & Culture Questions:

• Travel & Long Hours: How do you manage extensive travel and long hours in the field? Provide examples of strategies you've used to maintain high productivity and attention to detail in challenging conditions.
• Collaboration: Describe your experience working with cross-functional teams, including engineering, design, and project management. How do you ensure effective communication and collaboration in a remote work environment?

Portfolio Presentation Strategy:

• Installation & Cabling: Highlight relevant experience in rack & stack installations, fiber optic cabling, and DC power work through project examples and case studies
• Hardware Testing & Documentation: Provide examples of accurate and detailed job documentation, following structured MOPs, to demonstrate your attention to detail and commitment to high-quality workmanship
• Safety & Professionalism: Emphasize your commitment to safety and professionalism in data center environments through testimonials, case studies, or other relevant examples

📝 Enhancement Note: While the interview process focuses on technical skills and relevant experience, candidates should also be prepared to discuss their ability to work long hours and maintain high productivity in challenging field conditions.

📌 Application Steps

To apply for this Data Center Field Technician III Lead (Rack & Stack) position:

• Submit your application through the TeleWorld Solutions careers page
• Prepare a portfolio showcasing your experience in rack & stack installations, fiber cabling, and DC power work, with a focus on hardware testing and documentation
• Brush up on your installation and cabling skills, as well as relevant tools, equipment, and safety procedures
• Familiarize yourself with TeleWorld Solutions' company culture, values, and commitment to exceptional customer satisfaction
• Research regional salary standards and cost of living for a more accurate assessment of the compensation package

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with TeleWorld Solutions before making application decisions.