📍 Job Overview

Job Title: Data Center Field Technician III Lead (Rack & Stack)
Company: TeleWorld Solutions Inc
Location: Reno, NV, United States (National Travel)
Job Type: Full-Time
Category: Server Administration & Infrastructure
Date Posted: August 2, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site with extensive travel (75-100%)

🚀 Role Summary

Lead and manage rack & stack installations in data centers and central offices
Perform fiber cabling tasks and DC power work in live network environments
Assist in basic testing of hardware and document job data accurately
Collaborate with project managers, site leads, and remote testers to ensure project success
Maintain clean and safe job sites, manage materials, and operate company vehicles safely

📝 Enhancement Note: This role requires a high level of technical expertise and experience in data center and central office environments, with a strong focus on rack & stack deployments, fiber work, and DC power integration.

💻 Primary Responsibilities

Installation & Configuration: Perform rack & stack installations, including installing/removing ladder racks, fiber raceways, and cabinets. Execute fiber cabling tasks, including running, cleaning, scoping, and terminating fiber patch cords to Fiber Distribution Panels (FDPs). Conduct DC power work, including -48V rectifier and PDU installations/removals in live network environments.
Testing & Quality Assurance: Assist in basic testing of hardware to support quality installations and service turn-ups.
Documentation & Reporting: Document and submit job data, including redlines, time & expenses, and closeout reports promptly and accurately.
Communication & Collaboration: Communicate effectively with project managers, site leads, and remote testers. Follow Methods of Procedure (MOPs) prior to and during job execution.
Safety & Maintenance: Maintain clean and safe job sites; manage materials and debris removal. Operate and maintain company vehicles, tools, and test equipment safely.

📝 Enhancement Note: This role requires a strong focus on attention to detail, quality assurance, and adherence to safety protocols in high-pressure, fast-paced environments.

🎓 Skills & Qualifications

Education: High school diploma required; post-secondary technical training preferred.

Experience: Minimum 5 years of IP Transport experience, with direct central office and data center experience.

Required Skills:

Proficient in the use of hand tools, fiber tools, and power tools
Good understanding of DC power systems, ESD handling, and fiber optics
Strong time management, organizational, and documentation skills
Ability to follow structured MOPs and escalate issues as needed
Familiarity with Microsoft Office and mobile reporting tools
Ability to work long hours and maintain high productivity in the field
Excellent verbal and written communication skills

Preferred Skills:

Experience with Engineering Design Packages (EDPs) and Visio drawings
Familiarity with site audits, inspections, and virtual audits
Knowledge of Methods of Procedure (MOPs) and safety protocols in data center environments

📝 Enhancement Note: Candidates with experience in rack & stack deployments, fiber work, and DC power integration in data center and central office environments will be highly competitive for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in rack & stack installations, fiber cabling, and DC power work through relevant project case studies
Showcase proficiency in hardware installation, configuration, and basic testing
Highlight ability to work in data center environments and maintain clean, safe job sites

Technical Documentation:

Provide examples of accurate and comprehensive job documentation, including redlines, time & expenses, and closeout reports
Demonstrate understanding of Methods of Procedure (MOPs) and ability to follow structured processes
Showcase familiarity with Microsoft Office and mobile reporting tools

📝 Enhancement Note: Candidates should emphasize their experience in data center and central office environments, as well as their ability to work in high-pressure, fast-paced environments with a strong focus on quality assurance and safety protocols.

💵 Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (Based on national averages for experienced data center field technicians with rack & stack and fiber work experience)

Benefits:

Medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (vacation, sick, and holidays)
Employee assistance program
Tuition reimbursement
Employee discounts on mobile services and devices
Veteran-friendly company with great benefits and certified as "A Great Place to Work"

Working Hours: Full-time (40 hours/week) with extensive travel (75-100%) across the U.S.

📝 Enhancement Note: The salary range provided is an estimate based on national averages for experienced data center field technicians with rack & stack and fiber work experience. Actual salary may vary based on factors such as location, experience, and performance.

🎯 Team & Company Context

Company Culture:

Industry: Telecommunications and network infrastructure
Company Size: Medium (100-250 employees)
Founded: 2002
Team Structure: The team consists of experienced field technicians, project managers, and support staff. Technicians work in teams or independently, depending on the project requirements.
Development Methodology: The company follows structured Methods of Procedure (MOPs) to ensure high-quality project delivery and exceptional customer satisfaction.

Company Website: TeleWorld Solutions

📝 Enhancement Note: TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

📈 Career & Growth Analysis

Role Analysis: The Data Center Field Technician III Lead role is a mid-senior level position that requires a high level of technical expertise and experience in data center and central office environments. The role involves leading and managing rack & stack installations, performing fiber cabling tasks, and assisting in basic testing of hardware. Technicians in this role are expected to work independently or in teams, depending on project requirements, and collaborate with project managers, site leads, and remote testers to ensure project success.

Career Progression:

Short-term (1-3 years): Gain experience in leading and managing rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments. Develop expertise in hardware installation, configuration, and basic testing.
Mid-term (3-5 years): Expand technical skills and knowledge to include more complex installations, troubleshooting, and problem-solving. Develop leadership skills and mentor junior technicians.
Long-term (5+ years): Pursue opportunities in project management, technical leadership, or specialized roles within the company, such as senior field technician or technical trainer.

Growth Opportunities:

Technical Skill Development: Expand knowledge of data center and central office environments, rack & stack deployments, fiber work, and DC power integration. Stay up-to-date with industry trends and best practices.
Leadership Development: Develop leadership skills through mentoring, coaching, and team management opportunities. Enhance communication and collaboration skills to work effectively with project managers, site leads, and remote testers.
Career Progression: Pursue opportunities in project management, technical leadership, or specialized roles within the company, such as senior field technician or technical trainer.

📝 Enhancement Note: The Data Center Field Technician III Lead role offers significant opportunities for career growth and development within the company, with a focus on technical skill expansion, leadership development, and career progression.

🌐 Work Environment

Office Type: On-site with extensive travel (75-100%) across the U.S.

Office Location(s): National travel, with no fixed office location

Workspace Context:

Travel: Technicians can expect to travel extensively (75-100%) across the U.S., working in various data center and central office environments.
Worksite Conditions: Data center and central office environments can be physically demanding, requiring technicians to lift up to 50 lbs, climb ladders, and work in confined spaces.
Safety Protocols: Technicians must adhere to strict safety protocols, including ESD handling and proper use of personal protective equipment (PPE).

Work Schedule: Full-time (40 hours/week) with extensive travel (75-100%) across the U.S. Technicians may be required to work long hours and maintain high productivity in the field.

📝 Enhancement Note: The national travel requirement for this role allows technicians to gain experience working in various data center and central office environments across the U.S. However, the physically demanding nature of the work and the extensive travel requirement may not be suitable for all candidates.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss the candidate's experience, availability, and fit for the role.
Technical Assessment: A hands-on assessment of the candidate's technical skills, including rack & stack installations, fiber cabling tasks, and DC power work.
Behavioral Interview: An in-depth discussion of the candidate's problem-solving skills, teamwork, and adaptability in high-pressure, fast-paced environments.
Final Interview: A meeting with the hiring manager or a panel of interviewers to discuss the candidate's fit for the role, career goals, and expectations.

Portfolio Review Tips:

Highlight relevant project case studies demonstrating experience in rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments.
Showcase proficiency in hardware installation, configuration, and basic testing through detailed project descriptions and examples.
Emphasize ability to work in high-pressure, fast-paced environments with a strong focus on quality assurance and safety protocols.

Technical Challenge Preparation:

Brush up on rack & stack installations, fiber cabling tasks, and DC power work in live network environments.
Familiarize oneself with relevant industry standards, best practices, and safety protocols for data center and central office environments.
Prepare for behavioral interview questions focused on problem-solving, teamwork, and adaptability in high-pressure, fast-paced environments.

ATS Keywords: Rack & stack, fiber cabling, DC power work, data center, central office, hardware installation, configuration, basic testing, Methods of Procedure (MOPs), safety protocols, telecommunications, network infrastructure

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, problem-solving abilities, and adaptability in high-pressure, fast-paced environments. Candidates should be prepared to demonstrate their experience and expertise in rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments.

🛠 Technology Stack & Web Infrastructure

Hardware & Tools:

Rack & stack equipment (ladders, fiber raceways, cabinets, etc.)
Fiber tools (cleaning, scoping, termination, etc.)
Power tools (drills, screwdrivers, etc.)
Test equipment (multimeter, fiber optic testers, etc.)
Company vehicles, tools, and test equipment

Software & Platforms:

Microsoft Office (Word, Excel, PowerPoint)
Mobile reporting tools (e.g., TeleWorld Solutions' proprietary mobile app)
Engineering Design Packages (EDPs) and Visio drawings

📝 Enhancement Note: The technology stack for this role is focused on hardware installation, configuration, and basic testing in data center and central office environments. Candidates should be proficient in the use of relevant hardware, tools, and software platforms.

👥 Team Culture & Values

Team Values:

Safety First: Prioritize safety in all aspects of work, including ESD handling, proper use of personal protective equipment (PPE), and adherence to safety protocols.
Quality Focus: Maintain a strong focus on quality assurance and attention to detail in all tasks and projects.
Collaboration: Work effectively with project managers, site leads, and remote testers to ensure project success and exceptional customer satisfaction.
Adaptability: Demonstrate flexibility and resilience in high-pressure, fast-paced environments, with a willingness to travel extensively (75-100%) across the U.S.

Collaboration Style:

Cross-functional Teams: Work closely with project managers, site leads, and remote testers to ensure project success and exceptional customer satisfaction.
Structured Processes: Follow established Methods of Procedure (MOPs) to ensure high-quality project delivery and exceptional customer satisfaction.
Continuous Learning: Stay up-to-date with industry trends and best practices, and be open to learning from colleagues and mentors.

📝 Enhancement Note: The team culture at TeleWorld Solutions is focused on safety, quality, collaboration, and adaptability. Candidates should be prepared to work in high-pressure, fast-paced environments with a strong focus on quality assurance and safety protocols.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Rack & Stack Installations: Navigate complex data center and central office environments to perform rack & stack installations, including installing/removing ladder racks, fiber raceways, and cabinets.
Fiber Cabling Tasks: Execute fiber cabling tasks in live network environments, including running, cleaning, scoping, and terminating fiber patch cords to Fiber Distribution Panels (FDPs).
DC Power Work: Conduct DC power work, including -48V rectifier and PDU installations/removals in live network environments, with a strong focus on safety and quality assurance.

Learning & Development Opportunities:

Technical Skill Development: Expand knowledge of data center and central office environments, rack & stack deployments, fiber work, and DC power integration through on-the-job training, mentoring, and industry best practices.
Leadership Development: Develop leadership skills through mentoring, coaching, and team management opportunities. Enhance communication and collaboration skills to work effectively with project managers, site leads, and remote testers.
Career Progression: Pursue opportunities in project management, technical leadership, or specialized roles within the company, such as senior field technician or technical trainer.

📝 Enhancement Note: The technical challenges and learning & development opportunities for this role are focused on expanding technical skills and knowledge, developing leadership skills, and pursuing career progression within the company.

💡 Interview Preparation

Technical Questions:

Rack & Stack Installations: Describe your experience with rack & stack installations in data center and central office environments. How do you ensure the quality and safety of your installations?
Fiber Cabling Tasks: Walk us through your process for executing fiber cabling tasks in live network environments. How do you maintain the quality and performance of fiber patch cords?
DC Power Work: Explain your approach to DC power work, including -48V rectifier and PDU installations/removals in live network environments. How do you prioritize safety and quality assurance in your work?

Company & Culture Questions:

Company Culture: How do you align with TeleWorld Solutions' values of safety, quality, collaboration, and adaptability? Provide an example of how you have demonstrated these values in a previous role.
Teamwork: Describe your experience working in cross-functional teams. How do you collaborate effectively with project managers, site leads, and remote testers to ensure project success?
Adaptability: Explain how you have handled unexpected challenges or changes in high-pressure, fast-paced environments. How do you maintain a strong focus on quality assurance and safety protocols in these situations?

Portfolio Presentation Strategy:

Project Case Studies: Highlight relevant project case studies demonstrating experience in rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments.
Technical Deep Dive: Provide a detailed explanation of your approach to hardware installation, configuration, and basic testing. Emphasize your ability to work in high-pressure, fast-paced environments with a strong focus on quality assurance and safety protocols.
Safety & Quality Focus: Showcase your commitment to safety and quality assurance through examples of your work, including adherence to safety protocols, attention to detail, and commitment to exceptional customer satisfaction.

📝 Enhancement Note: The interview preparation for this role is designed to assess the candidate's technical skills, problem-solving abilities, and adaptability in high-pressure, fast-paced environments. Candidates should be prepared to demonstrate their experience and expertise in rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments.

📌 Application Steps

To apply for this Data Center Field Technician III Lead (Rack & Stack) position at TeleWorld Solutions:

Tailor Your Resume: Highlight your experience in rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments. Emphasize your technical skills, problem-solving abilities, and adaptability in high-pressure, fast-paced environments.
Prepare Your Portfolio: Showcase your experience in rack & stack installations, fiber cabling tasks, and DC power work through relevant project case studies. Highlight your ability to work in high-pressure, fast-paced environments with a strong focus on quality assurance and safety protocols.
Practice Technical Interview Questions: Brush up on your technical skills and prepare for interview questions focused on rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments.
Research the Company: Familiarize yourself with TeleWorld Solutions' values, culture, and mission. Prepare for company-specific interview questions and be ready to discuss how you align with the company's values and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Role-Specific Focus:

Tailor every section specifically to data center field technician roles, with a focus on rack & stack installations, fiber cabling tasks, and DC power work.
Include data center and central office environment-specific details, safety protocols, and industry best practices.
Emphasize the physically demanding nature of the work and the extensive travel requirement (75-100%) across the U.S.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information.
Only include Enhancement Notes when making significant inferences about data center and central office environments, rack & stack deployments, fiber work, and DC power integration.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute data center and central office environment-specific keywords, safety protocols, and industry best practices throughout all sections naturally.

Industry Expertise:

Include specific data center and central office environment details, rack & stack deployment processes, fiber work techniques, and DC power integration requirements.
Address data center and central office environment-specific career progression paths and technical leadership opportunities.
Provide tactical advice for rack & stack installations, fiber cabling tasks, and DC power work in live network environments.
Include data center and central office environment-specific interview preparation and coding challenge guidance.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use data center and central office environment-specific terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to data center field technicians.
Provide actionable insights that give candidates a competitive advantage in data center and central office environment-specific roles.
Focus on data center and central office environment-specific team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize rack & stack installations, fiber cabling tasks, and DC power work in live network environments, with a strong focus on safety protocols and quality assurance.
Include specific portfolio requirements tailored to data center field technician roles, with an emphasis on hardware installation, configuration, and basic testing.
Address browser compatibility, accessibility standards, and user experience design principles in the context of data center and central office environments.
Focus on problem-solving methods, performance optimization, and scalable web architecture in data center and central office environments.
Include technical presentation skills and stakeholder communication for data center and central office environment-specific projects.

Avoid:

Generic business jargon not relevant to data center field technician roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unrelated to data center field technician roles.
Marketing language unrelated to data center field technician roles and user experience in data center and central office environments.

Generate comprehensive, data center field technician-focused content that serves as a valuable resource for candidates seeking opportunities in rack & stack installations, fiber cabling tasks, and DC power work in data center and central office environments.

Data Center Field Technician III Lead (Rack & Stack)