📍 Job Overview

Job Title: Data Center Field Technician III Lead (Rack & Stack)
Company: TeleWorld Solutions Inc
Location: National Travel
Job Type: Full-Time
Category: Server Administration & Infrastructure
Date Posted: 2025-08-02
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Lead rack & stack installations in data centers and central offices, including installing/removing ladder racks, fiber raceways, and cabinets
Execute fiber cabling tasks, including running, cleaning, scoping, and terminating fiber patch cords to Fiber Distribution Panels (FDPs)
Conduct DC power work, including -48V rectifier and PDU installations/removals in live network environments
Assist in basic testing of hardware to support quality installations and service turn-ups
Read and interpret Engineering Design Packages (EDPs) and Visio drawings
Perform site audits, inspections, and virtual audits with remote teams
Document and submit job data, including redlines, time & expenses, and closeout reports promptly and accurately
Communicate effectively with Project Managers, Site Leads, and Remote Testers
Follow Methods of Procedure (MOPs) prior to and during job execution
Maintain clean and safe job sites; manage materials and debris removal
Operate and maintain company vehicles, tools, and test equipment safely

📝 Enhancement Note: This role requires a strong background in data center and central office environments, specializing in rack & stack deployments, fiber work, and DC power integration. The ideal candidate will be able to travel extensively and work in fast-paced environments.

💻 Primary Responsibilities

Rack & Stack Installations: Install and remove ladder racks, fiber raceways, and cabinets in data centers and central offices
Fiber Cabling Tasks: Run, clean, scope, and terminate fiber patch cords to Fiber Distribution Panels (FDPs)
DC Power Work: Install and remove -48V rectifiers and PDUs in live network environments
Hardware Testing: Assist in basic testing of hardware to support quality installations and service turn-ups
Documentation: Document and submit job data, including redlines, time & expenses, and closeout reports promptly and accurately
Communication: Communicate effectively with Project Managers, Site Leads, and Remote Testers
Site Audits: Perform site audits, inspections, and virtual audits with remote teams
Safety & Maintenance: Maintain clean and safe job sites; manage materials and debris removal; operate and maintain company vehicles, tools, and test equipment safely

📝 Enhancement Note: This role requires a good understanding of DC power systems, ESD handling, and fiber optics. The ideal candidate will be able to follow structured MOPs and escalate issues as needed.

🎓 Skills & Qualifications

Education: High school diploma required; post-secondary technical training preferred

Experience: Minimum 5 years of IP Transport experience, with direct central office and data center experience

Required Skills:

Rack & stack installations
Fiber cabling tasks
DC power work
Basic hardware testing
Reading and interpreting EDPs and Visio drawings
Site audits and virtual audits
Documentation and reporting
Communication with project teams
Following MOPs and safety procedures
Operating and maintaining company vehicles, tools, and test equipment

Preferred Skills:

Familiarity with Microsoft Office and mobile reporting tools
Ability to work long hours and maintain high productivity in the field
Excellent verbal and written communication skills

📝 Enhancement Note: Candidates with additional certifications, such as BICSI, Fiber Optic Association, or other relevant industry certifications, may be preferred.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Specific examples of rack & stack installations in data centers and central offices
Documentation of fiber cabling tasks, including running, cleaning, scoping, and terminating fiber patch cords
Evidence of DC power work, including -48V rectifier and PDU installations/removals in live network environments
Demonstration of basic hardware testing and quality assurance processes

Technical Documentation:

Detailed documentation of rack & stack installations, including ladder rack, fiber raceway, and cabinet installations/removals
Step-by-step guides for fiber cabling tasks, including running, cleaning, scoping, and terminating fiber patch cords
Records of DC power work, including -48V rectifier and PDU installations/removals in live network environments
Documentation of hardware testing processes and results

📝 Enhancement Note: Portfolio should demonstrate the candidate's ability to work in fast-paced environments, travel extensively, and maintain high productivity in the field.

💵 Compensation & Benefits

Salary Range: $75,000 - $95,000 per year (based on regional market research and experience level)

Benefits:

Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off, including vacation, sick leave, and holidays
Employee assistance program
Tuition reimbursement for job-related courses
Employee discounts on company products and services

Working Hours: Full-time, with the ability to work long hours and maintain high productivity in the field

📝 Enhancement Note: Salary range is estimated based on regional market research and experience level. Benefits package may vary based on company policy and employee eligibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications and Network Infrastructure

Company Size: Medium to Large (1,001 - 10,000 employees)

Founded: 2005

Team Structure:

Data Center Field Technician III Leads report to Regional Managers or Project Managers
Leads oversee and mentor junior field technicians and support staff
Cross-functional collaboration with project management, engineering, and remote testing teams

Development Methodology:

Project-based work with structured Methods of Procedure (MOPs)
Agile project management with regular team meetings and progress updates
Strong focus on quality, safety, and customer satisfaction

Company Website: TeleWorld Solutions

📝 Enhancement Note: TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

📈 Career & Growth Analysis

Server Administration Career Level: Mid-level to Senior, with potential for technical leadership and mentoring roles

Reporting Structure: Reports directly to Regional Managers or Project Managers, with the opportunity to oversee and mentor junior field technicians and support staff

Technical Impact: Responsible for the physical installation, basic testing, and documentation of telecom hardware in data centers and central offices, ensuring high-quality project delivery and exceptional customer satisfaction

Growth Opportunities:

Technical leadership and mentoring roles within the field technician team
Transition to project management or engineering roles with additional training and experience
Opportunities to work on high-profile network infrastructure projects and gain exposure to emerging technologies

📝 Enhancement Note: Career growth opportunities may vary based on individual performance, company needs, and market conditions.

🌐 Work Environment

Office Type: Field-based, with extensive travel required

Office Location(s): National Travel

Workspace Context:

Data centers and central offices, with a focus on rack & stack installations, fiber work, and DC power integration
Collaborative work environment with project management, engineering, and remote testing teams
Access to company vehicles, tools, and test equipment for safe and efficient job execution

Work Schedule: Full-time, with the ability to work long hours and maintain high productivity in the field

📝 Enhancement Note: Work environment may vary based on project requirements and customer needs.

📄 Application & Technical Interview Process

Interview Process:

Phone or video screening to assess communication skills and basic qualifications
Technical interview focused on rack & stack installations, fiber cabling tasks, DC power work, hardware testing, and documentation processes
Site visit or virtual tour to evaluate practical skills and job site management
Final interview with the hiring manager to discuss career goals, company culture, and expectations

Portfolio Review Tips:

Highlight specific examples of rack & stack installations, fiber cabling tasks, DC power work, and hardware testing
Include documentation of job site management, including redlines, time & expenses, and closeout reports
Demonstrate the ability to work in fast-paced environments, travel extensively, and maintain high productivity in the field

Technical Challenge Preparation:

Brush up on rack & stack installation techniques, fiber cabling best practices, and DC power work procedures
Familiarize yourself with the company's Methods of Procedure (MOPs) and safety guidelines
Prepare for questions about hardware testing, documentation processes, and job site management

ATS Keywords: Data Center, Rack & Stack, Fiber Cabling, DC Power, Hardware Testing, Documentation, Job Site Management, Server Administration, Infrastructure, Telecommunications, Network Infrastructure

📝 Enhancement Note: Interview process may vary based on company needs and market conditions.

🛠 Technology Stack & Web Infrastructure

Hardware & Tools:

Rack & stack equipment, including ladder racks, fiber raceways, and cabinets
Fiber cabling tools, including cleavers, strippers, and fusion splicers
DC power tools, including -48V rectifiers and PDUs
Test equipment, including optical time-domain reflectometers (OTDRs) and power meters
Company vehicles, including vans and trucks

Software & Platforms:

Microsoft Office Suite, including Word, Excel, and PowerPoint
Mobile reporting tools, including company-specific applications and platforms
Project management software, including structured Methods of Procedure (MOPs)

📝 Enhancement Note: Technology stack may vary based on project requirements and customer needs.

👥 Team Culture & Values

Telecommunications Values:

Customer focus and satisfaction
Quality and safety in all aspects of work
Collaboration and teamwork with cross-functional teams
Continuous learning and improvement
Accountability and responsibility for individual actions and decisions

Collaboration Style:

Collaborative work environment with project management, engineering, and remote testing teams
Regular team meetings and progress updates to ensure project success
Strong focus on communication, documentation, and job site management

📝 Enhancement Note: Team culture and values may vary based on company policies and individual team dynamics.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Rack & stack installations in live network environments with minimal downtime
Fiber cabling tasks in challenging and confined spaces
DC power work in live network environments with proper safety procedures
Hardware testing and documentation in fast-paced project environments
Job site management and material debris removal in data centers and central offices

Learning & Development Opportunities:

Training and certification programs for BICSI, Fiber Optic Association, or other relevant industry certifications
Opportunities to work on high-profile network infrastructure projects and gain exposure to emerging technologies
Mentoring and coaching opportunities within the field technician team

📝 Enhancement Note: Challenges and growth opportunities may vary based on individual performance, company needs, and market conditions.

💡 Interview Preparation

Technical Questions:

Can you walk us through your experience with rack & stack installations in data centers and central offices?
How do you approach fiber cabling tasks in challenging and confined spaces?
Can you describe your experience with DC power work in live network environments and proper safety procedures?
How do you ensure accurate hardware testing and documentation in fast-paced project environments?
Can you discuss your experience with job site management and material debris removal in data centers and central offices?

Company & Culture Questions:

How do you stay organized and maintain high productivity in fast-paced field environments?
Can you describe your experience working with cross-functional teams, including project management, engineering, and remote testing teams?
How do you ensure exceptional customer satisfaction in your role as a Data Center Field Technician III Lead?

Portfolio Presentation Strategy:

Highlight specific examples of rack & stack installations, fiber cabling tasks, DC power work, and hardware testing
Include documentation of job site management, including redlines, time & expenses, and closeout reports
Demonstrate your ability to work in fast-paced environments, travel extensively, and maintain high productivity in the field

📝 Enhancement Note: Interview preparation may vary based on company needs and market conditions.

📌 Application Steps

To apply for this Data Center Field Technician III Lead (Rack & Stack) position:

Submit your application through the application link provided
Tailor your resume to highlight relevant experience with rack & stack installations, fiber cabling tasks, DC power work, and hardware testing
Prepare a portfolio showcasing specific examples of your work in data centers and central offices, including documentation of job site management
Research TeleWorld Solutions and the telecommunications industry to demonstrate your understanding of the role and company culture

⚠️ Important Notice: This enhanced job description includes AI-generated insights and telecommunications industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Data Center Field Technician III Lead (Rack & Stack)