Data Center Engineering Ops Engineer, DC Communities at Amazon

📍 Job Overview

Job Title: Data Center Engineering Ops Engineer, DC Communities
Company: Amazon
Location: Bangkok, Krung Thep Maha Nakhon, Thailand
Job Type: On-site
Category: Server Administration, Infrastructure
Date Posted: June 13, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Maintain and optimize critical physical infrastructure for Amazon Web Services (AWS) data centers, ensuring 100% availability and first-class customer service.
Manage third-party colocation providers and their facility staff, as well as on-site sub-contractors and vendors.
Oversee the operation and management of various critical systems, including electrical, mechanical, and fire/life safety equipment.
Collaborate with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
Deliver quality service and ensure all customer demands are met.

📝 Enhancement Note: This role requires a strong background in data center operations, with a focus on electrical and mechanical systems. Familiarity with AWS infrastructure and vendor management is also crucial for success in this position.

💻 Primary Responsibilities

Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of critical facility operations and maintenance.
Manage relationships with third-party colocation providers and their facility staff, as well as on-site sub-contractors and vendors.
Oversee the operation and management of various critical systems, such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.
Manage data center capacity planning and reporting, as well as assist in the design and build-out of new facilities.
Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
Deliver quality service and ensure all customer demands are met.
Procurement for DCEO-related expenditure and responsible for asset and inventory management.

📝 Enhancement Note: This role involves a high degree of responsibility for critical infrastructure, requiring strong technical skills and attention to detail. The ability to work well under pressure and manage multiple priorities is essential for success in this position.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Electrical Engineering, HVAC, Mechanical Engineering, or a relevant technical field is preferred. Relevant military or trade school experience may also be considered.

Experience: At least 4 years of relevant work experience in maintaining electrical, mechanical, HVAC, and fire systems in a data center or critical space facility is required. Experience in management of vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environments is preferred.

Required Skills:

Proven experience in maintaining electrical and mechanical systems used in a data center environment, including DRUPS, transformers, generators, switchgear, UPS systems, ATS/STS units, PDUs, chillers, AHUs, and CRAC units.
Strong understanding of data center operations and critical infrastructure management.
Excellent communication and interpersonal skills, with the ability to manage vendor relationships and coordinate with cross-functional teams.
Proficiency in performance analysis, risk management, and preventative maintenance strategies.
Ability to work in a 24x7 rotating shift roster.

Preferred Skills:

Experience with AWS infrastructure and services.
Familiarity with data center capacity planning and optimization techniques.
Knowledge of building monitoring systems and emergency services management.
Ability to manage projects and coordinate resources to meet deadlines.

📝 Enhancement Note: While not explicitly required, experience with AWS services and familiarity with cloud infrastructure can be beneficial for this role, as it may involve working with AWS teams and supporting AWS data centers.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in maintaining and optimizing critical infrastructure in a data center environment.
Showcase projects that highlight your ability to manage vendors, coordinate resources, and deliver quality service.
Include examples of performance analysis, capacity planning, and risk management strategies you've implemented in previous roles.

Technical Documentation:

Provide detailed documentation of your experience with electrical, mechanical, and fire/life safety systems in data centers.
Include case studies or examples of how you've optimized data center efficiency and performance.
Demonstrate your understanding of data center operations and critical infrastructure management through relevant certifications or training courses.

📝 Enhancement Note: While a traditional web development portfolio may not be applicable for this role, candidates should still focus on presenting their technical skills and achievements in a clear and organized manner, highlighting their experience with data center operations and critical infrastructure management.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Bangkok, Thailand is THB 150,000 - 250,000 per year (USD 4,500 - 7,500), based on regional market data and industry standards for server administration and infrastructure roles. This estimate may vary depending on the candidate's experience and qualifications.

Benefits:

Comprehensive health, dental, and vision care plans.
Retirement savings plans with company match.
Generous paid time off and holiday schedule.
Tuition reimbursement and professional development opportunities.
Employee discounts on Amazon products and services.
A dynamic and inclusive work environment with opportunities for career growth and development.

Working Hours: This role requires a 40-hour workweek, with the possibility of working overtime or being on call as needed to support data center operations. The role also involves working in a 24x7 rotating shift roster.

📝 Enhancement Note: While the salary range provided is an estimate based on regional market data, the actual salary offered may vary depending on the candidate's experience, qualifications, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The AWS Infrastructure Services team is responsible for designing, planning, delivering, and operating all AWS global infrastructure.

Company Size: Amazon is one of the largest companies in the world, with over 1.3 million employees globally. The AWS Infrastructure Services team is a large and diverse group, consisting of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Team Structure:

The AWS Infrastructure Services team is organized into various groups, including data center engineering, network engineering, and site operations.
The data center engineering team is responsible for maintaining and optimizing the physical infrastructure that supports AWS data centers.
The team is structured with clear roles and responsibilities, with opportunities for career growth and development.

Development Methodology:

The AWS Infrastructure Services team follows Agile methodologies, with a focus on continuous improvement and innovation.
The team works closely with other AWS teams to ensure that AWS data centers meet the highest standards for safety, security, and performance.
The team is committed to delivering the highest level of customer service, with a focus on ensuring that AWS customers have continual access to the innovation they rely on.

Company Website: Amazon

📝 Enhancement Note: Amazon's commitment to innovation, customer service, and continuous improvement is reflected in the company's culture and values. The AWS Infrastructure Services team plays a crucial role in maintaining the global infrastructure that supports AWS data centers and ensures that customers have access to the services they need.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level within the data center engineering operations team. The primary responsibilities involve managing critical infrastructure, vendor relationships, and performance analysis, requiring a high degree of technical expertise and experience.

Reporting Structure: The Data Center Engineering Ops Engineer reports directly to the Data Center Engineering Manager and works closely with other AWS teams, including site operations, network engineering, and IT management.

Technical Impact: The role has a significant impact on AWS data center operations, as it is responsible for ensuring that critical infrastructure is maintained and optimized to meet the highest standards for safety, security, and performance. The role also involves working with vendors and other stakeholders to coordinate resources and deliver quality service.

Growth Opportunities:

Technical Growth: Opportunities exist for the candidate to develop their technical skills in data center operations, critical infrastructure management, and AWS services.
Leadership Growth: With experience and demonstrated success, the candidate may have opportunities to take on leadership roles within the data center engineering team, managing teams and driving strategic initiatives.
Cross-functional Growth: Working closely with other AWS teams, the candidate may have opportunities to gain exposure to different aspects of AWS infrastructure and services, fostering career growth and development.

📝 Enhancement Note: Amazon's commitment to employee growth and development is reflected in the company's investment in training and education opportunities, as well as its focus on promoting from within. The AWS Infrastructure Services team offers numerous opportunities for career growth and advancement for candidates with the right skills and experience.

🌐 Work Environment

Office Type: The AWS Infrastructure Services team works in a collaborative and dynamic office environment, with opportunities for cross-functional collaboration and knowledge sharing.

Office Location(s): The AWS Infrastructure Services team has offices worldwide, with the specific location for this role being in Bangkok, Thailand.

Workspace Context:

Collaborative Workspace: The team works in an open and collaborative workspace, with opportunities for cross-functional collaboration and knowledge sharing.
Technical Workspace: The team has access to the latest tools and technologies, with a focus on maintaining and optimizing AWS data center infrastructure.
Cross-functional Collaboration: The team works closely with other AWS teams, including site operations, network engineering, and IT management, to ensure that AWS data centers meet the highest standards for safety, security, and performance.

Work Schedule: This role requires a 40-hour workweek, with the possibility of working overtime or being on call as needed to support data center operations. The role also involves working in a 24x7 rotating shift roster.

📝 Enhancement Note: Amazon's commitment to employee well-being and work-life balance is reflected in the company's flexible work arrangements and focus on employee development and growth. The AWS Infrastructure Services team offers a dynamic and inclusive work environment, with opportunities for career growth and development.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Candidates can expect a technical assessment focused on their understanding of data center operations, critical infrastructure management, and AWS services. This may include questions on electrical, mechanical, and fire/life safety systems, as well as performance analysis and risk management strategies.
Behavioral Interview: Candidates can expect a behavioral interview focused on their problem-solving skills, communication abilities, and cultural fit within the AWS Infrastructure Services team.
Final Interview: Candidates can expect a final interview with the hiring manager or a panel of AWS team members, focusing on their overall fit for the role and the team.

Portfolio Review Tips:

Highlight your experience with data center operations, critical infrastructure management, and AWS services.
Include case studies or examples of how you've optimized data center efficiency and performance.
Demonstrate your understanding of data center operations and critical infrastructure management through relevant certifications or training courses.

Technical Challenge Preparation:

Brush up on your knowledge of electrical, mechanical, and fire/life safety systems used in data center environments.
Familiarize yourself with AWS services and infrastructure, as well as AWS data center operations and best practices.
Prepare for questions on performance analysis, risk management, and preventative maintenance strategies.

ATS Keywords: [Provided in the "ai_key_skills" field above]

📝 Enhancement Note: The AWS Infrastructure Services team is looking for candidates with a strong technical background in data center operations and critical infrastructure management, as well as a commitment to delivering the highest level of customer service. Candidates should be prepared to demonstrate their technical skills and experience through a comprehensive interview process.

🛠 Technology Stack & Web Infrastructure

Critical Infrastructure Technologies:

Electrical Systems: DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs
Mechanical Systems: Chillers, AHUs, CRAC units, Computer Room Air Handlers, Cooling Towers
Fire/Life Safety Systems: Fire suppression systems, Smoke detection systems, Emergency lighting, Exit signs

AWS Services:

Amazon Elastic Compute Cloud (EC2)
Amazon Simple Storage Service (S3)
Amazon Relational Database Service (RDS)
Amazon Virtual Private Cloud (VPC)
Amazon CloudFront
Amazon Route 53
AWS Identity and Access Management (IAM)
AWS Key Management Service (KMS)
AWS Certificate Manager (ACM)

📝 Enhancement Note: The AWS Infrastructure Services team works with a wide range of critical infrastructure technologies and AWS services. Candidates should have a strong understanding of these technologies and services, as well as their role in maintaining and optimizing AWS data center infrastructure.

👥 Team Culture & Values

AWS Values:

Customer Obsessed: We start with the customer and work backwards. We work to understand and serve the needs of our customers.
Ownership: We take ownership of our work, and we take responsibility for our actions.
Invent and Simplify: We constantly seek to innovate and simplify our processes and services.
Learn and Be Curious: We are curious about the world around us and always seek to learn and improve.
Hire and Develop the Best: We hire and develop the best talent to ensure that our teams are diverse, inclusive, and high-performing.
Insist on the Highest Standards: We hold ourselves to the highest standards in all that we do, and we never settle for good enough.
Think Big: We think big and challenge the status quo to drive innovation and growth.
Bias for Action: We are biased for action, and we take initiative to drive results.

AWS Infrastructure Services Team Culture:

Collaborative: The AWS Infrastructure Services team works closely together and with other AWS teams to ensure that AWS data centers meet the highest standards for safety, security, and performance.
Inclusive: The AWS Infrastructure Services team is committed to fostering an inclusive work environment, where everyone has the opportunity to contribute and grow.
Customer-Focused: The AWS Infrastructure Services team is dedicated to delivering the highest level of customer service, ensuring that AWS customers have continual access to the innovation they rely on.

📝 Enhancement Note: The AWS Infrastructure Services team is committed to fostering a collaborative, inclusive, and customer-focused work environment. The team's values and culture are reflected in its commitment to innovation, continuous improvement, and delivering the highest level of customer service.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Critical Infrastructure Management: Maintaining and optimizing critical infrastructure in a data center environment requires a high degree of technical expertise and attention to detail. Candidates should be prepared to face challenges in managing electrical, mechanical, and fire/life safety systems, as well as performance analysis and risk management strategies.
Vendor Management: Managing relationships with third-party colocation providers and their facility staff, as well as on-site sub-contractors and vendors, requires strong communication and interpersonal skills. Candidates should be prepared to face challenges in coordinating resources and delivering quality service.
AWS Infrastructure: Working with AWS infrastructure and services requires a strong understanding of AWS data center operations and best practices. Candidates should be prepared to face challenges in managing AWS data center infrastructure and ensuring that it meets the highest standards for safety, security, and performance.

Learning & Development Opportunities:

Technical Training: Amazon offers numerous opportunities for technical training and development, including courses and workshops on data center operations, critical infrastructure management, and AWS services.
Mentorship: The AWS Infrastructure Services team offers mentorship opportunities for candidates looking to develop their technical skills and advance their careers.
Leadership Development: With experience and demonstrated success, candidates may have opportunities to take on leadership roles within the data center engineering team, driving strategic initiatives and fostering career growth and development.

📝 Enhancement Note: The AWS Infrastructure Services team offers numerous opportunities for technical training, mentorship, and leadership development. Candidates should be prepared to take advantage of these opportunities to advance their careers and contribute to the team's success.

💡 Interview Preparation

Technical Questions:

Critical Infrastructure Management: Questions may focus on your experience with electrical, mechanical, and fire/life safety systems in a data center environment, as well as your understanding of performance analysis and risk management strategies.
Vendor Management: Questions may focus on your ability to manage vendor relationships and coordinate resources to deliver quality service, as well as your communication and interpersonal skills.
AWS Infrastructure: Questions may focus on your understanding of AWS data center operations and best practices, as well as your experience with AWS services and infrastructure.

Company & Culture Questions:

AWS Values: Questions may focus on your understanding of AWS values and how you've demonstrated them in your previous roles.
AWS Infrastructure Services Team Culture: Questions may focus on your ability to work collaboratively and inclusively with other AWS teams, as well as your commitment to delivering the highest level of customer service.
AWS Data Center Operations: Questions may focus on your understanding of AWS data center operations and best practices, as well as your experience with AWS services and infrastructure.

Portfolio Presentation Strategy:

Critical Infrastructure Management: Highlight your experience with electrical, mechanical, and fire/life safety systems in a data center environment, as well as your understanding of performance analysis and risk management strategies.
Vendor Management: Include examples of how you've managed vendor relationships and coordinated resources to deliver quality service, as well as your communication and interpersonal skills.
AWS Infrastructure: Showcase your understanding of AWS data center operations and best practices, as well as your experience with AWS services and infrastructure.

📝 Enhancement Note: The AWS Infrastructure Services team is looking for candidates with a strong technical background in data center operations and critical infrastructure management, as well as a commitment to delivering the highest level of customer service. Candidates should be prepared to demonstrate their technical skills and experience through a comprehensive interview process.

📌 Application Steps

To apply for this Data Center Engineering Ops Engineer, DC Communities position at Amazon:

Submit your application through the application link provided.
Prepare your portfolio, highlighting your experience with data center operations, critical infrastructure management, and AWS services. Include case studies or examples of how you've optimized data center efficiency and performance.
Tailor your resume to emphasize your technical skills and experience in data center operations and critical infrastructure management.
Research Amazon's company culture, values, and data center operations to ensure a strong fit for the role and the team.
Prepare for the interview process by reviewing the technical challenges and growth opportunities outlined above, as well as the interview preparation tips and strategies.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Data Center Engineering Ops Engineer, DC Communities