📍 Job Overview

Job Title: Data Center Engineering Operations Technician
Company: Amazon
Location: Sterling, Virginia, United States
Job Type: On-site
Category: Server Administration, Infrastructure
Date Posted: August 2, 2025
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Maintain and operate critical infrastructure systems in Amazon's data centers, ensuring 24/7 reliability and availability.
Collaborate with global teams to implement new technology and work practices, meeting changing market demands.
Work in a dynamic, evolving environment that values learning, growth, and innovation.

📝 Enhancement Note: This role is part of AWS Infrastructure Services, which owns the design, planning, delivery, and operation of all AWS global infrastructure. It offers an opportunity to work with cutting-edge technology and contribute to the cloud's continuous growth and innovation.

💻 Primary Responsibilities

Daily Building Rounds: Monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
System Monitoring: Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) to maintain optimal performance.
Troubleshooting & Maintenance: Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA), perform preventative maintenance, and repair electrical and mechanical equipment.
Rack Installs & Decommissioning: Perform rack installs and decommissioning within internal SLA to manage data center capacity and efficiency.
Technical Writing: Document change management programs and other technical processes to ensure knowledge sharing and continuous improvement.
Project Management: Manage work requests, execute projects from conception to completion, and support contractors and vendors to ensure work is performed according to established practices and procedures.
Shift Work & On-Call Rotations: Work schedules may change depending on specific site needs, including shifts up to 12 hours and on-call rotations.

📝 Enhancement Note: This role requires a strong understanding of electrical and mechanical systems, as well as the ability to work in a fast-paced, dynamic environment. Candidates should be comfortable with troubleshooting, problem-solving, and performing preventative maintenance to minimize downtime and ensure optimal performance.

🎓 Skills & Qualifications

Education: High school diploma or equivalent. Associate's or Bachelor's degree preferred.

Experience: Technical training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry. 4+ years of data center engineering experience preferred.

Required Skills:

Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Strong electrical and mechanical systems knowledge
Troubleshooting and problem-solving skills
Preventative maintenance experience
Familiarity with Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Ability to work in a team and collaborate with cross-functional teams
Strong communication and documentation skills
Willingness to work in various physical conditions, including climbing ladders, lifting heavy objects, and working in confined spaces

Preferred Skills:

Data center engineering experience
Familiarity with AWS global infrastructure and services
Experience with change management programs and technical writing
Project management experience
Knowledge of safety procedures and regulations

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with electrical, mechanical, and fire/life safety systems through case studies or project examples.
Showcase your troubleshooting, problem-solving, and preventative maintenance skills with real-world examples.
Highlight your ability to work in a team and collaborate with cross-functional teams to achieve common goals.

Technical Documentation:

Provide examples of technical documentation, such as change management programs, system maintenance procedures, or project plans.
Demonstrate your ability to clearly and concisely communicate complex technical information to both technical and non-technical stakeholders.

💵 Compensation & Benefits

Salary Range: $68,300 - $152,700 per year, depending on location and experience level.

Benefits:

Medical, financial, and other employee benefits
Opportunities for professional growth and development
Inclusive team culture with diverse experiences and mentorship programs
Work-life balance with flexible working arrangements

Working Hours: Full-time, with shift work and on-call rotations as needed.

📝 Enhancement Note: The salary range provided is based on Amazon's compensation structure, which varies by geographic market. The base pay for this position ranges from $68,300/year in the lowest geographic market to $152,700/year in the highest geographic market.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Company Size: Amazon is a large corporation with over 1.3 million employees worldwide, providing ample opportunities for career growth and development.

Founded: 1994, in Bellevue, Washington, by Jeff Bezos.

Team Structure:

The AWS Infrastructure Services team owns the design, planning, delivery, and operation of all AWS global infrastructure.
The Data Center Engineering Operations team maintains and operates critical infrastructure systems in Amazon's data centers.
This role reports to a site's Data Center Facility Manager (FM) and collaborates with global teams to implement new technology and work practices.

Development Methodology:

Amazon uses Agile methodologies for software development and project management.
The company emphasizes continuous learning, innovation, and improvement in its operations and processes.

Company Website: Amazon

📝 Enhancement Note: Amazon's company culture values innovation, customer obsession, and long-term thinking. The company invests heavily in research and development, providing employees with opportunities to work on cutting-edge technology and contribute to the company's continued growth and success.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an entry-level to mid-level position in the data center engineering operations field. It offers opportunities for career growth and development within AWS Infrastructure Services and the broader Amazon organization.

Reporting Structure: This role reports to a site's Data Center Facility Manager (FM) and collaborates with global teams to implement new technology and work practices.

Technical Impact: The role has a direct impact on the reliability, availability, and performance of Amazon's data centers and the cloud services they support. Technicians play a crucial role in maintaining and operating critical infrastructure systems, ensuring minimal downtime and optimal performance.

Growth Opportunities:

Technical Skill Development: Gain experience with cutting-edge technology and infrastructure, contributing to the continuous growth and innovation of Amazon's cloud services.
Leadership Potential: Demonstrate strong performance and leadership skills to advance to more senior roles within the data center engineering operations team or other AWS Infrastructure Services teams.
Architecture Decisions: As you gain experience and expertise, you may have the opportunity to contribute to architectural decisions and help shape the future of Amazon's data center infrastructure.

📝 Enhancement Note: Amazon's large and diverse organization offers numerous opportunities for career growth and development. Employees are encouraged to take on new challenges, learn new skills, and advance their careers within the company.

🌐 Work Environment

Office Type: On-site, with shift work and on-call rotations as needed.

Office Location(s): Sterling, Virginia, United States

Workspace Context:

Physical Environment: Data center technicians work in a dynamic, fast-paced environment that requires strong electrical and mechanical systems knowledge, as well as the ability to work in various physical conditions.
Collaboration: Collaborate with cross-functional teams, including data center facility managers, global teams, and contractors, to maintain and operate critical infrastructure systems and implement new technology and work practices.
Tools & Equipment: Utilize various tools and equipment, such as Building Management Systems (BMS), Electrical Power Management System (EPMS), and other specialized data center equipment, to monitor and maintain optimal performance.

Work Schedule: Full-time, with shift work and on-call rotations as needed. Work schedules may change depending on specific site needs, including shifts up to 12 hours and on-call rotations.

📝 Enhancement Note: Amazon's data centers are among the most sophisticated, safe, and secure in the world. Technicians work with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

📄 Application & Technical Interview Process

Interview Process:

Technical Preparation: Review electrical, mechanical, and fire/life safety systems, as well as Building Management Systems (BMS) and Electrical Power Management System (EPMS) to ensure a strong understanding of the technology and systems used in Amazon's data centers.
Technical Assessment: Demonstrate your ability to troubleshoot, problem-solve, and perform preventative maintenance on electrical and mechanical systems through hands-on exercises and case studies.
Behavioral Assessment: Showcase your ability to work in a team, collaborate with cross-functional teams, and adapt to a dynamic, fast-paced environment through behavioral questions and scenarios.
Final Evaluation: Based on your performance in the technical and behavioral assessments, as well as your fit with Amazon's company culture and values, you will be evaluated for the position.

Portfolio Review Tips:

Highlight your experience with electrical, mechanical, and fire/life safety systems through case studies or project examples.
Demonstrate your ability to work in a team and collaborate with cross-functional teams to achieve common goals.
Showcase your technical documentation skills by providing examples of change management programs, system maintenance procedures, or project plans.

Technical Challenge Preparation:

Brush up on your electrical, mechanical, and fire/life safety systems knowledge, as well as your familiarity with Building Management Systems (BMS) and Electrical Power Management System (EPMS).
Practice troubleshooting, problem-solving, and preventative maintenance exercises to ensure you are comfortable with the technical aspects of the role.
Prepare for behavioral questions and scenarios that assess your ability to work in a team, collaborate with cross-functional teams, and adapt to a dynamic, fast-paced environment.

ATS Keywords: See the comprehensive list of relevant keywords for resume optimization, organized by category, in the "Technology Stack & Web Infrastructure" section below.

📝 Enhancement Note: Amazon's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit with the company. By preparing thoroughly and demonstrating your expertise in the relevant technologies and systems, you can increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Electrical Systems:

3 phase electrical systems (switchgear, UPS units, PDUs, wet cell batteries, and associated systems)
Stand-by diesel generators and related fuel systems
Electrical Power Management System (EPMS)

Mechanical Systems:

CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, and associated systems
Pumps and motors

Fire/Life Safety Equipment:

Fire suppression and detection systems
Emergency lighting and exit signs
Emergency power off (EPO) systems

Building Automation Systems:

Building Management Systems (BMS)
Building Automation Systems (BAS)
Supervisory Control and Data Acquisition (SCADA) systems

General Facilities Equipment:

Lighting and lighting control systems
Plumbing and HVAC systems
Security and access control systems

Tools & Software:

Microsoft Office (Excel, Word, PowerPoint)
Other specialized data center equipment and software, as needed

📝 Enhancement Note: Amazon's data centers utilize cutting-edge technology and infrastructure to ensure optimal performance, reliability, and availability. Technicians should be comfortable working with various electrical, mechanical, and fire/life safety systems, as well as the tools and software required to monitor and maintain these systems.

👥 Team Culture & Values

Data Center Engineering Operations Values:

Safety First: Prioritize safety in all aspects of data center operations, ensuring the well-being of employees and the integrity of critical infrastructure systems.
Customer Obsession: Focus on the needs of internal and external customers, delivering exceptional service and support to meet their expectations.
Invent and Simplify: Continuously innovate and simplify processes to improve efficiency, reduce costs, and enhance the customer experience.
Learn and Be Curious: Embrace a culture of learning and curiosity, seeking out new knowledge and opportunities for growth and development.
Hire and Develop the Best: Attract and retain top talent, investing in their professional growth and development to build a high-performing team.

Collaboration Style:

Cross-Functional Integration: Collaborate with data center facility managers, global teams, and contractors to maintain and operate critical infrastructure systems and implement new technology and work practices.
Code Review Culture: Encourage knowledge sharing and continuous learning through regular code reviews, technical documentation, and mentoring opportunities.
Peer Programming: Collaborate with team members to troubleshoot, problem-solve, and maintain optimal performance of critical infrastructure systems.

📝 Enhancement Note: Amazon's company culture values innovation, customer obsession, and long-term thinking. The data center engineering operations team embodies these values, working together to maintain and operate critical infrastructure systems and drive the continuous growth and innovation of Amazon's cloud services.

⚡ Challenges & Growth Opportunities

Technical Challenges:

System Complexity: Work with complex electrical, mechanical, and fire/life safety systems, requiring strong technical knowledge and problem-solving skills.
Dynamic Environment: Adapt to a fast-paced, dynamic environment with changing market demands and continuous innovation in technology and work practices.
Safety Requirements: Prioritize safety in all aspects of data center operations, ensuring the well-being of employees and the integrity of critical infrastructure systems.
Emergency Response: Be prepared to respond to emergencies and maintain critical infrastructure systems during unexpected events or outages.

Learning & Development Opportunities:

Technical Skill Development: Gain experience with cutting-edge technology and infrastructure, contributing to the continuous growth and innovation of Amazon's cloud services.
Leadership Development: Demonstrate strong performance and leadership skills to advance to more senior roles within the data center engineering operations team or other AWS Infrastructure Services teams.
Architecture Decisions: As you gain experience and expertise, you may have the opportunity to contribute to architectural decisions and help shape the future of Amazon's data center infrastructure.

📝 Enhancement Note: Amazon's large and diverse organization offers numerous opportunities for career growth and development. Employees are encouraged to take on new challenges, learn new skills, and advance their careers within the company.

💡 Interview Preparation

Technical Questions:

Electrical Systems: Demonstrate your understanding of 3 phase electrical systems, stand-by diesel generators, and Electrical Power Management System (EPMS) through technical questions and case studies.
Mechanical Systems: Showcase your knowledge of CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, and associated systems through technical questions and exercises.
Fire/Life Safety Equipment: Explain your understanding of fire suppression and detection systems, emergency lighting and exit signs, and emergency power off (EPO) systems through technical questions and scenarios.
Building Automation Systems: Describe your familiarity with Building Management Systems (BMS), Building Automation Systems (BAS), and Supervisory Control and Data Acquisition (SCADA) systems through technical questions and exercises.

Company & Culture Questions:

Company Culture: Demonstrate your understanding of Amazon's company culture, values, and leadership principles through behavioral questions and scenarios.
Data Center Operations: Explain your experience with data center operations, including maintenance, troubleshooting, and preventative maintenance procedures.
Team Collaboration: Showcase your ability to work in a team, collaborate with cross-functional teams, and adapt to a dynamic, fast-paced environment through behavioral questions and scenarios.

Portfolio Presentation Strategy:

Technical Documentation: Highlight your technical documentation skills by providing examples of change management programs, system maintenance procedures, or project plans.
Case Studies: Demonstrate your experience with electrical, mechanical, and fire/life safety systems through case studies or project examples.
Behavioral Examples: Showcase your ability to work in a team, collaborate with cross-functional teams, and adapt to a dynamic, fast-paced environment through behavioral examples and anecdotes.

📝 Enhancement Note: Amazon's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit with the company. By preparing thoroughly and demonstrating your expertise in the relevant technologies and systems, you can increase your chances of success in the interview process.

📌 Application Steps

To apply for this data center engineering operations technician position:

Submit Your Application: Click the application link provided in the job listing and follow the instructions to submit your resume and any other required documents.
Prepare Your Portfolio: Highlight your experience with electrical, mechanical, and fire/life safety systems through case studies or project examples. Demonstrate your technical documentation skills by providing examples of change management programs, system maintenance procedures, or project plans.
Optimize Your Resume: Tailor your resume to the specific requirements of the data center engineering operations technician role, emphasizing your relevant experience and skills. Include the comprehensive list of relevant keywords for resume optimization, organized by category, in the "Technology Stack & Web Infrastructure" section.
Prepare for Technical Assessment: Brush up on your electrical, mechanical, and fire/life safety systems knowledge, as well as your familiarity with Building Management Systems (BMS) and Electrical Power Management System (EPMS). Practice troubleshooting, problem-solving, and preventative maintenance exercises to ensure you are comfortable with the technical aspects of the role.
Research Amazon: Familiarize yourself with Amazon's company culture, values, and leadership principles. Prepare for behavioral questions and scenarios that assess your ability to work in a team, collaborate with cross-functional teams, and adapt to a dynamic, fast-paced environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to data center engineering operations, electrical and mechanical systems, and fire/life safety equipment.
Include relevant technologies, systems, and tools used in Amazon's data centers, such as Building Management Systems (BMS) and Electrical Power Management System (EPMS).
Emphasize the importance of safety, troubleshooting, preventative maintenance, and collaboration with cross-functional teams.

Quality Standards:

Ensure no content overlap between sections; each section must contain unique information.
Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute web technology and server administration-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and data center engineering operations specialization.

Industry Expertise:

Include specific electrical, mechanical, and fire/life safety systems, as well as relevant tools and software used in Amazon's data centers.
Address data center engineering career progression paths and technical leadership opportunities within AWS Infrastructure Services.
Provide tactical advice for portfolio development, live demonstrations, and project case studies specific to data center engineering operations.
Include data center engineering interview preparation and coding challenge guidance.
Emphasize safety procedures, preventative maintenance, and team collaboration in a dynamic, fast-paced environment.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use data center engineering and server administration industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to data center engineering operations professionals.
Provide actionable insights that give data center engineering candidates a competitive advantage.
Focus on data center engineering team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize electrical, mechanical, and fire/life safety systems, as well as the tools and software required to monitor and maintain these systems.
Include specific portfolio requirements tailored to the data center engineering operations discipline and role level.
Address safety standards, preventative maintenance, and team collaboration in a dynamic, fast-paced environment.
Focus on problem-solving methods, performance optimization, and scalable data center architecture.
Include technical presentation skills and stakeholder communication for data center projects.

Avoid:

Generic business jargon not relevant to data center engineering or server administration roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific data center engineering role.
Marketing language unrelated to data center engineering, server administration, or user experience.

Generate comprehensive, data center engineering-focused content that serves as a valuable resource for data center engineering candidates seeking their next opportunity and preparing for technical interviews in the data center engineering industry.

Data Center Engineering Operations Technician, DCC Communities