📍 Job Overview

Job Title: Data Center Engineering Operations Technician
Company: Amazon
Location: Boardman, Oregon, United States
Job Type: On-site
Category: Infrastructure & Operations
Date Posted: August 9, 2025
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Maintain and operate AWS data centers, ensuring 24/7 reliability and availability.
Collaborate with cross-functional teams to deliver high standards for safety, security, and capacity at the lowest possible cost.
Work in an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

📝 Enhancement Note: This role focuses on the physical and operational aspects of AWS data centers, requiring a blend of technical, mechanical, and collaborative skills.

💻 Primary Responsibilities

Daily Building Rounds: Monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
System Monitoring: Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) to maintain optimal performance.
Troubleshooting & Repairs: Assist in troubleshooting facility and rack-level events, perform root cause analysis, and repair electrical and mechanical equipment within internal Service Level Agreements (SLA).
Rack Installs & Decommissioning: Perform rack installs and decommissioning within internal SLA to accommodate changing infrastructure needs.
Technical Writing: Document processes and procedures to support change management programs.
Project Management: Manage work requests, execute projects from conception to completion, and collaborate with contractors, sub-contractors, and vendors to ensure compliance with established practices.
On-site Support: Provide on-site support to contractors, sub-contractors, and vendors, ensuring work performed aligns with established practices, procedures, and local legislation.

📝 Enhancement Note: This role requires a strong understanding of electrical and mechanical systems, as well as the ability to work effectively with various teams and stakeholders.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required. Associates or Bachelor's Degree preferred.

Experience:

Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry.
2+ years of experience with Microsoft Office products (including Excel, Word, and PowerPoint).
4+ years of Data Center Engineering experience preferred.

Required Skills:

Proficient in electrical and mechanical systems.
Strong troubleshooting and problem-solving skills.
Ability to work effectively with various teams and stakeholders.
Proficiency in Microsoft Office products.
Familiarity with Building Management Systems (BMS) and Electrical Power Management System (EPMS) preferred.

Preferred Skills:

Experience with data center infrastructure and operations.
Knowledge of safety standards and regulations.
Familiarity with project management principles.
Ability to work effectively in a team environment.

📝 Enhancement Note: While not explicitly stated, candidates should possess strong communication skills, as they will be working with various teams and stakeholders to ensure smooth operations and project execution.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with electrical and mechanical systems through case studies or project examples.
Showcase your problem-solving skills and ability to troubleshoot complex issues.
Highlight your experience with project management, including managing work requests and executing projects from conception to completion.

Technical Documentation:

Provide examples of technical documents or procedures you have written to support change management programs.
Demonstrate your understanding of safety standards and regulations through relevant documentation or certifications.

📝 Enhancement Note: Although not explicitly mentioned, candidates should be prepared to discuss their experience with safety protocols and regulations, as this is a critical aspect of data center operations.

💵 Compensation & Benefits

Salary Range: $68,300/year to $152,700/year, depending on location and experience level.

Benefits:

Medical, financial, and other employee benefits.
Mentorship and career growth opportunities.
Inclusive team culture that values diversity and collaboration.

Working Hours: Full-time position with shifts up to 12 hours long, potentially rotating on a predefined schedule. Some locations may have on-call rotations.

📝 Enhancement Note: The salary range provided is based on Amazon's compensation structure, which considers the cost of labor across several US geographic markets. Benefits may vary depending on the specific role and location.

🎯 Team & Company Context

Company Culture:

Industry: E-commerce and cloud computing services.
Company Size: Large (over 1,000,000 employees).
Founded: 1994.
Team Structure: Diverse teams consisting of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
Development Methodology: Collaborative and agile, with a focus on continuous improvement and innovation.

Career & Growth Analysis:

Web Technology Career Level: This role is focused on data center operations and infrastructure, rather than web technology development. However, it offers opportunities for career growth within AWS and exposure to various teams and technologies.
Reporting Structure: This role may report to a Data Center Manager or similar position, depending on the specific location and team structure.
Technical Impact: This role has a direct impact on the reliability, availability, and performance of AWS data centers, which house critical customer data and services.

Growth Opportunities:

Technical Skill Development: Gain experience with AWS data center infrastructure and operations, as well as exposure to various teams and technologies.
Leadership Potential: Demonstrate strong performance and leadership skills to progress into management or specialized roles within AWS.

📝 Enhancement Note: While this role is not directly focused on web technology development, it offers valuable experience working with AWS data centers and exposure to various teams and technologies, which can contribute to career growth within the company.

🌐 Work Environment

Office Type: On-site, with a focus on data center facilities and operations.

Office Location(s): Boardman, Oregon, United States.

Workspace Context:

Physical Workspace: Data center facilities, with a focus on electrical, mechanical, and fire/life safety equipment.
Collaboration Tools: Microsoft Office products, Building Management Systems (BMS), and Electrical Power Management System (EPMS).
Team Interaction: Collaborate with various teams and stakeholders, including contractors, sub-contractors, and vendors.

Work Schedule: Full-time position with shifts up to 12 hours long, potentially rotating on a predefined schedule. Some locations may have on-call rotations.

📝 Enhancement Note: This role requires a strong ability to work in various physical conditions, including the ability to lift and move equipment, maintain balance while on a ladder, and work in environments requiring provided ear protection.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Demonstrate your understanding of electrical and mechanical systems, as well as your ability to troubleshoot complex issues.
Behavioral Questions: Discuss your experience with project management, collaboration, and problem-solving in a data center environment.
Team Fit: Showcase your ability to work effectively with various teams and stakeholders, as well as your alignment with Amazon's leadership principles.

Portfolio Review Tips:

Highlight your experience with electrical and mechanical systems, as well as your ability to troubleshoot complex issues.
Provide examples of your technical writing and project management skills.
Demonstrate your understanding of safety standards and regulations.

Technical Challenge Preparation:

Brush up on your electrical and mechanical systems knowledge, as well as your troubleshooting and problem-solving skills.
Familiarize yourself with Amazon's leadership principles and company culture.

ATS Keywords: Electrical Experience, Mechanical Experience, HVAC, Fire System Experience, Technical Writing, Troubleshooting, Project Management, Building Management Systems, Electrical Power Management, Root Cause Analysis, Safety Standards, Collaboration, Diversity, Mentorship, Career Growth.

📝 Enhancement Note: While this role is not directly focused on web technology development, demonstrating a strong understanding of electrical and mechanical systems, as well as your ability to troubleshoot complex issues, will be crucial for success in the interview process.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Electrical systems (power distribution units, uninterruptible power supplies, generators, etc.)
Mechanical systems (heating, ventilation, and air conditioning, cooling systems, etc.)
Fire/life safety systems (fire suppression, detection, and alarm systems, etc.)
Building Management Systems (BMS)
Electrical Power Management System (EPMS)

📝 Enhancement Note: Although this role is not directly focused on web technology development, a strong understanding of data center infrastructure and operations is essential for success in this position.

👥 Team Culture & Values

Amazon's Leadership Principles:

Customer Obsessed
Ownership
Invent and Simplify
Learn and Be Curious
Hire and Develop the Best
Insist on the Highest Standards
Think Big
Bias for Action
Frugality
Earn Trust
Dive Deep
Have Backbone; Disagree and Commit
Deliver Results

Collaboration Style:

Amazon values a collaborative and inclusive work environment, where team members work together to achieve common goals and deliver results.
Teams at Amazon are diverse and consist of individuals with various backgrounds and expertise, fostering a culture of learning and growth.

📝 Enhancement Note: While this role is not directly focused on web technology development, demonstrating a strong alignment with Amazon's leadership principles and collaboration style will be crucial for success in the team environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Troubleshooting and repairing electrical and mechanical equipment within internal Service Level Agreements (SLA).
Maintaining optimal performance of Building Management Systems (BMS) and Electrical Power Management System (EPMS).
Ensuring compliance with established practices, procedures, and local legislation when working with contractors, sub-contractors, and vendors.

Learning & Development Opportunities:

Gain experience with AWS data center infrastructure and operations, as well as exposure to various teams and technologies.
Develop your technical, project management, and leadership skills through on-the-job training and collaboration with diverse teams.
Participate in Amazon's mentorship and career growth programs to advance your career within the company.

📝 Enhancement Note: Although this role is not directly focused on web technology development, the diverse teams and technologies you'll encounter at Amazon offer ample opportunities for learning and growth.

💡 Interview Preparation

Technical Questions:

Electrical & Mechanical Systems: Demonstrate your understanding of electrical and mechanical systems, as well as your ability to troubleshoot complex issues.
Project Management: Discuss your experience with project management, including managing work requests and executing projects from conception to completion.
Safety Standards: Showcase your understanding of safety standards and regulations, as well as your ability to work effectively in various physical conditions.

Company & Culture Questions:

Amazon's Leadership Principles: Discuss your alignment with Amazon's leadership principles and how you've demonstrated them in previous roles.
Team Fit: Explain how you've worked effectively with diverse teams and stakeholders in the past, and how you'll contribute to Amazon's collaborative culture.

Portfolio Presentation Strategy:

Electrical & Mechanical Systems: Highlight your experience with electrical and mechanical systems, as well as your ability to troubleshoot complex issues.
Project Management: Provide examples of your project management skills, including managing work requests and executing projects from conception to completion.
Technical Writing: Showcase your technical writing skills through examples of documents or procedures you've written to support change management programs.

📝 Enhancement Note: While this role is not directly focused on web technology development, demonstrating a strong understanding of electrical and mechanical systems, as well as your ability to troubleshoot complex issues, will be crucial for success in the interview process.

📌 Application Steps

To apply for this Data Center Engineering Operations Technician position at Amazon:

Submit your application through the application link provided.
Customize your resume to highlight your relevant experience with electrical and mechanical systems, as well as your project management, troubleshooting, and technical writing skills.
Prepare a portfolio showcasing your experience with electrical and mechanical systems, as well as your project management, troubleshooting, and technical writing skills.
Research Amazon's company culture, leadership principles, and data center operations to ensure a strong understanding of the role and the company.
Practice common interview questions and strategies to refine your communication and problem-solving skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Data Center Engineering Operations Technician