📍 Job Overview

Job Title: Data Center Engineering Operations Manager, Infraops
Company: Amazon
Location: Mumbai, Maharashtra, India
Job Type: On-site
Category: Infrastructure, Operations
Date Posted: June 26, 2025
Experience Level: 10+ years
Remote Status: On-site

🚀 Role Summary

Strategic leadership driving mission-critical data center operations across multiple locations in India.
Cross-functional collaboration with diverse teams, including technical, security, and logistics professionals.
Complex problem-solving and decision-making to ensure peak performance and efficiency of critical infrastructure systems.
Vendor management and contract negotiation to optimize operational costs and performance.
Strategic planning and execution of facility management plans focusing on efficiency, capacity, and long-term sustainability.

📝 Enhancement Note: This role requires a strong technical background in electrical/mechanical engineering, with a proven track record in managing large-scale technical services and leading teams in mission-critical operational environments.

💻 Primary Responsibilities

Manage and optimize operations across multiple data center locations, ensuring peak performance of critical infrastructure systems.
Develop and implement strategic facility management plans focusing on efficiency, capacity, and long-term technological sustainability.
Lead and mentor a diverse team of technical professionals, fostering a culture of collaboration, accountability, and continuous learning.
Coordinate vendor relationships and manage complex technical and financial interactions to support operational objectives.
Conduct comprehensive performance analyses to drive strategic decision-making and operational improvements.
Manage complex, mission-critical projects from conceptualization through successful implementation.
Analyze complex technical challenges and develop comprehensive, forward-thinking solutions.
Manage event, incident, problem, change, and cost/contract management processes.
Maintain strong relationships with landlords, critical facility vendors, data center construction and operations teams, technical program managers, security teams, and logistics teams in India.

📝 Enhancement Note: This role requires a deep understanding of data center infrastructure, including mechanical, electrical, and control systems, as well as firefighting systems. Experience with renewable energy infrastructure design and emerging sustainable energy technologies would be a plus.

🎓 Skills & Qualifications

Education:

Bachelor's degree in Electrical or Mechanical Engineering (required)
Master's degree in Electrical/Mechanical Engineering or equivalent MBA (preferred)

Experience:

Minimum of 10 years managing large-scale technical services (required)
Minimum of 3 years' experience building and leading technical teams (required)
Proven ability to manage complex projects from inception to completion (required)
Demonstrated success in mission-critical operational environments (required)
Experience with renewable energy infrastructure design (preferred)
Knowledge of emerging sustainable energy technologies (preferred)

Required Skills:

Strong technical background in electrical/mechanical engineering
Proven project management and leadership skills
Excellent communication and collaboration skills
Ability to manage complex, multi-phase engineering projects
Knowledge of emerging sustainable energy technologies
Familiarity with data center infrastructure management (DCIM) tools

Preferred Skills:

Advanced certification in power systems engineering
Experience with data center infrastructure management (DCIM) tools
Knowledge of data center industry standards and best practices (e.g., ASHRAE, Uptime Institute, TIA-942)

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing large-scale technical services and leading teams in mission-critical operational environments.
Highlight successful projects involving complex, multi-phase engineering projects.
Showcase ability to manage vendor relationships and optimize operational costs and performance.
Demonstrate strong problem-solving skills and ability to develop comprehensive, forward-thinking solutions.

Technical Documentation:

Provide detailed project documentation, including project charters, scope statements, work breakdown structures, and project plans.
Include performance metrics, incident reports, and lessons learned from previous projects.
Demonstrate understanding of data center industry standards and best practices (e.g., ASHRAE, Uptime Institute, TIA-942).

💵 Compensation & Benefits

Salary Range: INR 25,00,000 - 35,00,000 per annum (Estimated based on industry standards for a senior-level data center operations role in Mumbai, India)

Benefits:

Comprehensive health insurance
Retirement savings plans
Employee stock purchase plan
Generous paid time off
On-site amenities and services
Professional development and training opportunities

Working Hours: Full-time, with 24x7 on-call support, scheduled weekend work, and rotational shifts required.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and cloud services

Company Size: Large (Over 1,000,000 employees)

Founded: 1994

Team Structure:

Cross-functional teams, including technical, security, and logistics professionals
Collaborative and inclusive work environment
Strong focus on innovation, continuous improvement, and customer obsession

Development Methodology:

Agile and iterative approach to project management
Data-driven decision-making and performance analysis
Strong emphasis on process improvement and efficiency

Company Website: https://www.amazon.com/

📝 Enhancement Note: Amazon is known for its customer-centric culture, innovative approach to technology, and commitment to operational excellence. This role offers the opportunity to work in a dynamic, fast-paced environment with a strong focus on continuous learning and growth.

📈 Career & Growth Analysis

Data Center Operations Manager Career Level: Senior-level role with significant strategic and operational responsibilities, managing multiple data center locations and leading cross-functional teams.

Reporting Structure: Reports directly to the Data Center Engineering Operations Director, with dotted-line reporting to various stakeholders, including data center construction teams, technical program managers, security teams, and logistics teams.

Technical Impact: Directly responsible for the performance, efficiency, and sustainability of critical data center infrastructure, ensuring optimal support for AWS global infrastructure and customer needs.

Growth Opportunities:

Technical specialization in specific areas of data center infrastructure, such as electrical, mechanical, or renewable energy systems.
Leadership development through mentoring, coaching, and training opportunities.
Career progression to more senior roles, such as Data Center Engineering Operations Director or other strategic leadership positions within AWS Infrastructure Services.

📝 Enhancement Note: This role offers significant growth potential for technical professionals seeking to advance their careers in data center operations and infrastructure management. With Amazon's commitment to innovation and continuous improvement, there are ample opportunities for learning, development, and career progression.

🌐 Work Environment

Office Type: On-site, with multiple data center locations across India

Office Location(s):

Mumbai, Maharashtra, India (Primary location)
Additional data center locations in India (as required)

Workspace Context:

Collaborative workspaces with state-of-the-art technology and tools
On-site amenities and services, including cafeterias, gyms, and recreational facilities
Flexible work arrangements to accommodate rotational shifts and on-call support

Work Schedule: Full-time, with 24x7 on-call support, scheduled weekend work, and rotational shifts required.

📝 Enhancement Note: Amazon's data center operations teams work in dynamic, fast-paced environments, with a strong focus on collaboration, innovation, and customer obsession. This role offers the opportunity to work in a challenging and rewarding environment, with significant potential for growth and development.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: Technical and behavioral questions focused on data center infrastructure management, project management, and leadership skills.
On-site Interview: In-depth technical discussions, case studies, and problem-solving exercises, as well as behavioral and cultural fit assessments.
Final Review: Presentation of a strategic plan for optimizing data center operations and improving performance, efficiency, and sustainability.

Portfolio Review Tips:

Highlight successful projects involving complex, multi-phase engineering projects.
Demonstrate strong problem-solving skills and ability to develop comprehensive, forward-thinking solutions.
Showcase understanding of data center industry standards and best practices (e.g., ASHRAE, Uptime Institute, TIA-942).
Prepare a strategic plan for optimizing data center operations and improving performance, efficiency, and sustainability.

Technical Challenge Preparation:

Brush up on data center infrastructure management, including mechanical, electrical, and control systems, as well as firefighting systems.
Review data center industry standards and best practices (e.g., ASHRAE, Uptime Institute, TIA-942).
Prepare for case studies and problem-solving exercises focused on data center operations and infrastructure management.

ATS Keywords:

Data Center Operations
Infrastructure Management
Project Management
Leadership
Electrical Engineering
Mechanical Engineering
Renewable Energy
Sustainability
ASHRAE
Uptime Institute
TIA-942
DCIM
AWS
Cloud Services
Incident Management
Problem Management
Change Management
Cost Management
Contract Management
Vendor Management
Strategic Planning
Performance Analysis
Operational Improvement

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical expertise, leadership skills, and cultural fit within Amazon's data center operations teams. Successful candidates will demonstrate a strong background in data center infrastructure management, project management, and strategic planning, as well as a commitment to innovation, continuous improvement, and customer obsession.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Mechanical Systems: Chilled water systems, computer room air conditioning (CRAC) units, computer room air handlers (CRAH) units, and computer room ventilation systems.
Electrical Systems: Uninterruptible power supply (UPS) systems, power distribution units (PDUs), and generator sets.
Control Systems: Building automation systems (BAS), data center infrastructure management (DCIM) tools, and building management systems (BMS).
Firefighting Systems: Fire suppression and detection systems, including sprinkler systems, clean agent systems, and smoke detection systems.

Data Center Management Tools:

DCIM Tools: Data center infrastructure management (DCIM) tools, such as Schneider Electric's StruxureWare or Johnson Controls' Panoptix, to monitor and manage data center infrastructure.
IT Service Management (ITSM) Tools: ITSM tools, such as ServiceNow or BMC Remedy, to manage IT services and support data center operations.

📝 Enhancement Note: This role requires a strong understanding of data center infrastructure, including mechanical, electrical, and control systems, as well as firefighting systems. Familiarity with data center management tools, such as DCIM and ITSM tools, is also essential for success in this role.

👥 Team Culture & Values

Data Center Operations Values:

Customer obsession: Focus on delivering exceptional customer experiences through reliable, efficient, and sustainable data center operations.
Innovation: Embrace continuous learning, improvement, and adaptation to drive operational excellence and stay ahead of industry trends.
Ownership: Take responsibility for data center operations and infrastructure, ensuring optimal performance, efficiency, and sustainability.
Bias for action: Make data-driven decisions and take calculated risks to drive operational improvements and innovation.
Frugality: Focus on cost optimization and efficiency, ensuring that data center operations are delivered at the lowest possible cost for customers.

Collaboration Style:

Cross-functional collaboration: Work closely with technical, security, and logistics professionals to ensure optimal data center operations and infrastructure management.
Knowledge sharing: Foster a culture of learning and development, sharing best practices and expertise across the team.
Mentoring: Provide guidance and support to team members, helping them develop their skills and advance their careers in data center operations and infrastructure management.

📝 Enhancement Note: Amazon's data center operations teams are known for their customer-centric culture, commitment to innovation, and focus on operational excellence. This role offers the opportunity to work in a dynamic, collaborative environment with a strong focus on continuous learning and growth.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Scalability: Design and implement data center infrastructure to support AWS's rapidly growing global customer base and service offerings.
Sustainability: Develop and implement renewable energy and energy efficiency strategies to reduce the environmental impact of data center operations.
Cost optimization: Identify and implement cost-saving measures to improve the efficiency and affordability of data center operations.
Resilience: Design and implement data center infrastructure to withstand natural disasters, power outages, and other disruptions, ensuring business continuity and minimal downtime.

Learning & Development Opportunities:

Technical training: Participate in technical training and certification programs to enhance skills and knowledge in data center infrastructure management, project management, and strategic planning.
Conferences and events: Attend industry conferences and events to stay up-to-date with the latest trends and best practices in data center operations and infrastructure management.
Mentorship: Seek mentorship from experienced data center operations professionals to gain insights into industry best practices, career development, and strategic decision-making.

📝 Enhancement Note: This role offers significant technical challenges and growth opportunities for professionals seeking to advance their careers in data center operations and infrastructure management. With Amazon's commitment to innovation, continuous improvement, and customer obsession, there are ample opportunities for learning, development, and career progression.

💡 Interview Preparation

Technical Questions:

Data center infrastructure: Describe your experience with data center infrastructure management, including mechanical, electrical, and control systems, as well as firefighting systems.
Project management: Discuss your experience with project management, including complex, multi-phase engineering projects, and provide examples of successful project outcomes.
Strategic planning: Explain your approach to strategic planning and provide examples of how you have developed and implemented strategic facility management plans focusing on efficiency, capacity, and long-term technological sustainability.
Performance analysis: Describe your experience with performance analysis and provide examples of how you have used data-driven decision-making to drive operational improvements and cost optimization.

Company & Culture Questions:

Amazon's data center operations: Explain your understanding of Amazon's data center operations and how you would contribute to the team's success in delivering exceptional customer experiences through reliable, efficient, and sustainable data center infrastructure.
AWS global infrastructure: Describe your familiarity with AWS's global infrastructure and how you would ensure optimal support for AWS services and customers in your role as Data Center Engineering Operations Manager.
Data center industry trends: Discuss your knowledge of the data center industry and how you would stay up-to-date with the latest trends and best practices in data center operations and infrastructure management.

Portfolio Presentation Strategy:

Highlight successful projects involving complex, multi-phase engineering projects.
Demonstrate strong problem-solving skills and ability to develop comprehensive, forward-thinking solutions.
Showcase understanding of data center industry standards and best practices (e.g., ASHRAE, Uptime Institute, TIA-942).
Prepare a strategic plan for optimizing data center operations and improving performance, efficiency, and sustainability.

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical expertise, leadership skills, and cultural fit within Amazon's data center operations teams. Successful candidates will demonstrate a strong background in data center infrastructure management, project management, and strategic planning, as well as a commitment to innovation, continuous improvement, and customer obsession.

📌 Application Steps

To apply for this Data Center Engineering Operations Manager, Infraops position at Amazon:

Submit your application through the application link provided.
Prepare your portfolio by highlighting successful projects involving complex, multi-phase engineering projects, and demonstrating strong problem-solving skills and ability to develop comprehensive, forward-thinking solutions.
Optimize your resume for data center operations and infrastructure management roles, emphasizing project management, leadership, and strategic planning skills.
Prepare for technical interviews by brushing up on data center infrastructure management, project management, and strategic planning, as well as reviewing data center industry standards and best practices (e.g., ASHRAE, Uptime Institute, TIA-942).
Research Amazon's data center operations and AWS global infrastructure to ensure a strong understanding of the company's data center operations and how you would contribute to the team's success in delivering exceptional customer experiences through reliable, efficient, and sustainable data center infrastructure.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Data center Engineering Operations Manager, Infraops