📍 Job Overview

Job Title: Data Center Engineering Operations Engineer, BKK - DCEO
Company: Amazon
Location: Bangkok, Thailand
Job Type: On-site
Category: Server Administration & Infrastructure
Date Posted: July 30, 2025
Experience Level: Mid-Senior level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Maintain and troubleshoot mission-critical data center facilities to ensure high reliability and performance
Collaborate with senior engineers to provide metrics reporting and perform root cause analysis for operational issues
Oversee contractors performing servicing or preventive maintenance and ensure safety protocols are followed
Work on-call and rotating schedules as needed, with shifts longer than eight hours in duration

📝 Enhancement Note: This role requires a strong technical background in electrical and mechanical systems, as well as the ability to work in a physically demanding environment.

💻 Primary Responsibilities

Facility Maintenance: Ensure the overall operation and maintenance of electrical, mechanical, and HVAC equipment within the data center, including stand-by diesel generators, fuel systems, three-phase electrical systems, UPSs, PDUs, wet cell batteries, CRAC, centrifugal chillers, cooling towers, air handlers, pumps, and motors.
Troubleshooting: Perform root cause analysis for operational issues and troubleshoot facility and rack-level events to maintain better than 99.999% uptime.
Safety & Compliance: Ensure all personnel on-site follow safety protocols and maintain operating costs at a minimum.
Reporting & Metrics: Take daily operational readings and provide metrics reporting to senior engineers.
Contractor Supervision: Supervise contractors who perform servicing or preventive maintenance and perform limited maintenance tasks as needed.

📝 Enhancement Note: This role requires a hands-on approach to troubleshooting and maintaining data center facilities, with a strong focus on safety and compliance.

🎓 Skills & Qualifications

Education: Associate's or Technical Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline.

Experience: At least 2 years of experience working in a data center or mission-critical environment.

Required Skills:

Proficiency in Microsoft Excel, Word, and Outlook
Strong communication skills
Fundamental knowledge of network design and layout, as well as low voltage (copper/fiber) cabling
Experience with electrical and mechanical systems, including diesel generators, UPSs, PDUs, CRAC, centrifugal chillers, and cooling towers

Preferred Skills:

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline
2+ years of data center operation experience
Familiarity with safety protocols and regulatory compliance

📝 Enhancement Note: Candidates with a bachelor's degree and relevant experience in data center operations will have a competitive advantage in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with data center facilities maintenance and troubleshooting through case studies or project descriptions
Highlight any relevant certifications or training in data center operations, electrical engineering, or mechanical engineering
Showcase problem-solving skills and ability to work in a physically demanding environment

Technical Documentation:

Provide detailed documentation of any data center projects or maintenance tasks, including root cause analysis and resolution steps
Include any relevant metrics or performance data to demonstrate the impact of your work on data center uptime and reliability

📝 Enhancement Note: A well-structured portfolio demonstrating experience with data center facilities and strong problem-solving skills will be essential for success in this role.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Bangkok, Thailand is approximately 50,000 - 70,000 THB per month, based on industry standards for mid-senior level server administration and infrastructure roles.

Benefits:

Comprehensive health insurance and retirement plans
Employee discounts on Amazon products and services
Opportunities for professional development and career growth within Amazon

Working Hours: This role requires working on-call and rotating schedules, with shifts longer than eight hours in duration.

📝 Enhancement Note: Salary and benefits are estimated based on regional market research and may vary depending on the candidate's experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Company Size: Amazon has over 1.3 million employees worldwide, with a large presence in Bangkok, Thailand.

Founded: Amazon was founded in 1994 and has since grown into one of the world's largest and most influential technology companies.

Team Structure:

The data center operations team consists of engineering technicians, senior engineers, and managers.
The team works closely with other Amazon teams, including IT, facilities management, and site operations.

Development Methodology:

The team follows Agile methodologies for data center operations and maintenance, with a focus on continuous improvement and high availability.
Regular team meetings and communication are essential for maintaining data center uptime and reliability.

Company Website: Amazon

📝 Enhancement Note: Amazon's company culture emphasizes innovation, customer obsession, and long-term thinking, with a focus on delivering exceptional customer experiences through technology.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, with a focus on maintaining and troubleshooting mission-critical data center facilities. The ideal candidate will have a strong technical background in electrical and mechanical systems and a proven track record of success in data center operations.

Reporting Structure: The data center engineering operations engineer reports directly to the data center operations manager and works closely with senior engineers and other team members to maintain data center uptime and reliability.

Technical Impact: This role has a significant impact on Amazon's data center operations, as it is responsible for maintaining the electrical, mechanical, and HVAC systems that support mission-critical servers. The successful candidate will play a crucial role in ensuring high availability and performance for Amazon's global infrastructure.

Growth Opportunities:

Technical Leadership: With experience and proven success in data center operations, candidates may have the opportunity to move into senior engineering or management roles.
Specialization: Candidates may choose to specialize in specific areas of data center operations, such as electrical systems, mechanical systems, or HVAC.
Cross-functional Collaboration: Working with other Amazon teams, such as IT and facilities management, can provide opportunities for career growth and development.

📝 Enhancement Note: Amazon offers numerous opportunities for career growth and development, with a focus on technical leadership and specialization in data center operations.

🌐 Work Environment

Office Type: Amazon's data center facilities are industrial environments, with a focus on high availability and reliability.

Office Location(s): The data center facility is located in Bangkok, Thailand.

Workspace Context:

Physical Demands: This role requires working in a physically demanding environment, with regular walking, lifting, and climbing.
Safety Protocols: The data center follows strict safety protocols to ensure the well-being of all employees and contractors.
Collaboration: The data center operations team works closely together to maintain data center uptime and reliability, with a focus on collaboration and communication.

Work Schedule: This role requires working on-call and rotating schedules, with shifts longer than eight hours in duration.

📝 Enhancement Note: Amazon's data center facilities are designed to be efficient, reliable, and safe, with a focus on high availability and performance.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss the role and assess the candidate's communication skills and cultural fit.
On-site Interview: A visit to the data center facility to discuss the candidate's technical skills and experience, as well as their understanding of data center operations and maintenance.
Hands-on Assessment: A practical assessment to evaluate the candidate's ability to troubleshoot and maintain data center facilities.
Final Decision: A decision will be made based on the candidate's technical skills, experience, and cultural fit.

Portfolio Review Tips:

Highlight any relevant experience with data center facilities maintenance and troubleshooting
Include any relevant certifications or training in data center operations, electrical engineering, or mechanical engineering
Showcase problem-solving skills and ability to work in a physically demanding environment

Technical Challenge Preparation:

Brush up on electrical and mechanical systems, including diesel generators, UPSs, PDUs, CRAC, centrifugal chillers, and cooling towers
Familiarize yourself with safety protocols and regulatory compliance for data center operations
Prepare for hands-on assessment by practicing troubleshooting and maintenance tasks

ATS Keywords: [Electrical Engineering, Mechanical Engineering, HVAC, Troubleshooting, Data Center Operations, Root Cause Analysis, Safety Protocols, Microsoft Excel, Microsoft Word, Microsoft Outlook, Communication Skills, Preventive Maintenance, Operational Readings, Diesel Generators, Electrical Systems, Cooling Systems]

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, experience, and cultural fit, with a focus on their ability to maintain and troubleshoot data center facilities.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Electrical Systems: Diesel generators, UPSs, PDUs, wet cell batteries, switchgear, and three-phase electrical systems
Mechanical Systems: CRAC, centrifugal chillers, cooling towers, air handlers, pumps, and motors
HVAC Systems: CRAC, centrifugal chillers, cooling towers, and air handlers

Monitoring & Management Tools:

Data Center Infrastructure Management (DCIM) Tools: Platforms such as Schneider Electric's StruxureWare or Emerson's Trex to monitor and manage data center infrastructure
Building Automation Systems (BAS): Systems such as Johnson Controls' Metasys or Siemens' Desigo to manage HVAC and other building systems

📝 Enhancement Note: The technology stack for this role is focused on data center infrastructure, with a strong emphasis on electrical, mechanical, and HVAC systems.

👥 Team Culture & Values

Data Center Operations Values:

High Availability: Maintain data center uptime and reliability to ensure high availability for mission-critical servers
Continuous Improvement: Regularly review and improve data center operations and maintenance processes
Safety & Compliance: Ensure all personnel follow safety protocols and maintain regulatory compliance
Collaboration: Work closely with other team members and stakeholders to maintain data center uptime and reliability

Collaboration Style:

Cross-functional Collaboration: Work closely with other Amazon teams, such as IT and facilities management, to maintain data center uptime and reliability
Regular Communication: Maintain open lines of communication with team members, senior engineers, and managers to ensure high availability and performance
Knowledge Sharing: Share best practices and lessons learned with team members to improve data center operations and maintenance

📝 Enhancement Note: Amazon's data center operations team values high availability, continuous improvement, safety, and collaboration, with a focus on maintaining data center uptime and reliability.

⚡ Challenges & Growth Opportunities

Technical Challenges:

High Availability: Maintain data center uptime and reliability to meet or exceed defined service levels
Scalability: Design and implement data center infrastructure to support growth and scalability
Energy Efficiency: Optimize data center energy consumption to reduce operating costs and environmental impact
Regulatory Compliance: Ensure data center operations and maintenance comply with relevant regulations and standards

Learning & Development Opportunities:

Technical Training: Participate in technical training and certifications to enhance skills and knowledge in data center operations and maintenance
On-the-Job Training: Work with senior engineers and other team members to gain hands-on experience and learn best practices
Career Development: Pursue career development opportunities, such as moving into senior engineering or management roles, or specializing in specific areas of data center operations

📝 Enhancement Note: The technical challenges and learning opportunities for this role are focused on maintaining high availability, scalability, energy efficiency, and regulatory compliance in data center operations and maintenance.

💡 Interview Preparation

Technical Questions:

Electrical Systems: Questions about diesel generators, UPSs, PDUs, wet cell batteries, switchgear, and three-phase electrical systems
Mechanical Systems: Questions about CRAC, centrifugal chillers, cooling towers, air handlers, pumps, and motors
HVAC Systems: Questions about CRAC, centrifugal chillers, cooling towers, and air handlers
Safety Protocols: Questions about safety protocols and regulatory compliance for data center operations

Company & Culture Questions:

Amazon's Mission: Questions about Amazon's mission, values, and leadership principles
Data Center Operations: Questions about the candidate's understanding of data center operations and maintenance
Teamwork & Collaboration: Questions about the candidate's ability to work effectively with other team members and stakeholders

Portfolio Presentation Strategy:

Case Studies: Present case studies of data center facilities maintenance and troubleshooting, highlighting the candidate's problem-solving skills and ability to work in a physically demanding environment
Certifications & Training: Highlight any relevant certifications or training in data center operations, electrical engineering, or mechanical engineering
Performance Metrics: Include any relevant metrics or performance data to demonstrate the impact of the candidate's work on data center uptime and reliability

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, experience, and cultural fit, with a focus on their ability to maintain and troubleshoot data center facilities.

📌 Application Steps

To apply for this data center engineering operations engineer position:

Submit your application through the application link provided
Customize your resume and portfolio to highlight your relevant experience with data center facilities maintenance and troubleshooting
Prepare for the phone screen and on-site interview by brushing up on your technical skills and understanding of data center operations
Prepare for the hands-on assessment by practicing troubleshooting and maintenance tasks
Research Amazon's mission, values, and leadership principles to demonstrate your cultural fit and commitment to the company

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Data Center Engineering Operations Engineer , BKK - DCEO