Data Center Engineering Operations Engineer , AWS Infrastructure Operations at Amazon

📍 Job Overview

Job Title: Data Center Engineering Operations Engineer, AWS Infrastructure Operations
Company: Amazon
Location: Bangkok, Krung Thep Maha Nakhon, Thailand
Job Type: On-site
Category: Infrastructure Engineer
Date Posted: June 13, 2025
Experience Level: Mid-level (2-5 years)

🚀 Role Summary

Maintain and operate mission-critical data center facilities, ensuring high availability and reliability
Troubleshoot electrical, mechanical, and HVAC systems, and perform root cause analysis
Supervise contractors and perform limited maintenance tasks
Collaborate with senior engineers to provide metrics reporting and support operational concepts
Work on-call and rotating shifts as needed

📝 Enhancement Note: This role requires a strong background in electrical and mechanical engineering, with a focus on data center operations and mission-critical facilities. Candidates should be comfortable working in a dynamic, on-call environment and have a solid understanding of safety protocols.

💻 Primary Responsibilities

Ensure the overall operation and maintenance of electrical, mechanical, and HVAC equipment within the data center
Troubleshoot facility and rack-level events, and perform root cause analysis
Supervise contractors performing servicing or preventive maintenance tasks
Perform limited maintenance tasks, such as filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
Ensure all personnel on-site follow safety protocols
Take daily operational readings and provide metrics reporting to senior engineers
Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

📝 Enhancement Note: This role involves hands-on electrical and mechanical equipment troubleshooting, as well as maintaining high reliability and performance while keeping operating costs at a minimum. Candidates should have experience working with various data center equipment and be comfortable working in a fast-paced environment.

🎓 Skills & Qualifications

Education: Associate's Degree or Technical Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline

Experience: 2+ years working in a Data Center or Mission-Critical Environment

Required Skills:

Proficient in English, both written and spoken
Strong troubleshooting and root cause analysis skills
Familiarity with data center equipment, such as switch gear, UPSs, PDUs, wet cell batteries, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers, pumps, and motors
Knowledge of safety protocols and procedures
Ability to work on-call and rotating shifts as needed

Preferred Skills:

Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline
4+ years of Data Center Operation Experience
Fundamental knowledge of network design and layout, as well as low voltage (copper/fiber) cabling
Proficient in Microsoft Excel, Word, and Outlook

📝 Enhancement Note: While an Associate's Degree is the minimum requirement, candidates with a Bachelor's Degree in a relevant discipline and more extensive data center operation experience are preferred. Relevant certifications, such as those from the Data Center Industry Association (DCIA) or the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), can also strengthen an application.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience working with data center equipment and troubleshooting electrical and mechanical systems
Showcase problem-solving skills and root cause analysis examples
Highlight any relevant certifications or training in data center operations

Technical Documentation:

Provide documentation of past projects, including system diagrams, maintenance schedules, and troubleshooting guides
Include any relevant metrics or performance data demonstrating the impact of your work on data center reliability and efficiency

📝 Enhancement Note: While a traditional web portfolio may not be applicable for this role, candidates should focus on showcasing their technical skills and experience working with data center equipment. Highlighting any relevant certifications or training can also strengthen an application.

💵 Compensation & Benefits

Salary Range: The average salary for a Data Center Engineer in Bangkok, Thailand, is around 40,000 - 60,000 THB per month (approximately 1,200 - 1,800 USD). However, salaries at Amazon may vary depending on the candidate's qualifications and experience.

Benefits:

Competitive benefits package, including health insurance and retirement plans
Employee discounts on Amazon products and services
Opportunities for professional development and career growth within Amazon

Working Hours: Full-time position with on-call and rotating shift requirements. Typical shifts may include day, evening, and night shifts, as well as weekends and holidays.

📝 Enhancement Note: While the salary range provided is an estimate based on market research, the actual salary offered may vary depending on the candidate's qualifications and experience. Candidates should research Amazon's benefits package and consider how it aligns with their personal and professional needs.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The data center engineering team plays a critical role in maintaining the infrastructure that supports these services.

Company Size: Amazon is a large corporation with over 1.3 million employees worldwide. The data center engineering team is part of Amazon Web Services (AWS), which is one of Amazon's largest and most strategic businesses.

Founded: Amazon was founded in 1994 by Jeff Bezos and has since grown into one of the world's most valuable companies.

Team Structure:

The data center engineering team is responsible for maintaining the physical infrastructure that supports Amazon's cloud computing services
The team consists of various roles, including data center engineers, technicians, and managers, each with specific responsibilities for ensuring data center reliability and efficiency
The team works closely with other AWS teams, such as site operations, network engineering, and power and cooling teams, to maintain the overall health and performance of Amazon's data centers

Development Methodology:

Amazon uses a combination of Agile and Lean methodologies to manage data center operations and maintenance
The team follows a structured approach to incident management, including root cause analysis, post-mortem reviews, and continuous improvement processes
Amazon emphasizes a culture of ownership, innovation, and customer obsession, which drives the data center engineering team to continuously improve the reliability and efficiency of Amazon's data centers

Company Website: https://www.amazon.com/

📝 Enhancement Note: Amazon's data center engineering team is part of AWS, which is a critical component of Amazon's overall business strategy. The team's work directly impacts the reliability and performance of Amazon's cloud computing services, which are used by millions of customers worldwide. Candidates should be comfortable working in a dynamic, fast-paced environment and be committed to Amazon's customer-centric culture.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a mid-level position within the data center engineering team. It requires a strong background in electrical and mechanical engineering, as well as experience working in a data center or mission-critical environment.

Reporting Structure: The data center engineering team is organized into regional and site-specific teams, with each team consisting of engineers, technicians, and managers. The team's structure allows for clear lines of communication and decision-making, ensuring that data center operations run smoothly and efficiently.

Technical Impact: The data center engineering team plays a critical role in maintaining the physical infrastructure that supports Amazon's cloud computing services. The team's work directly impacts the reliability and performance of these services, which are used by millions of customers worldwide. By ensuring that data centers operate efficiently and reliably, the team enables Amazon to provide high-quality services to its customers.

Growth Opportunities:

Technical Growth: As a mid-level role, this position offers opportunities for technical growth and development. Candidates can expand their skills and knowledge by working on diverse projects, collaborating with cross-functional teams, and taking on new challenges as they arise.
Leadership Growth: With experience and demonstrated performance, candidates may have the opportunity to take on leadership roles within the data center engineering team. These roles involve managing teams, driving strategic initiatives, and making critical decisions that impact data center operations and performance.
Career Transition: Candidates may also have the opportunity to transition into other roles within AWS or Amazon, such as site operations, network engineering, or power and cooling engineering. These transitions can provide new challenges and help candidates develop a broader skill set within the technology industry.

📝 Enhancement Note: The data center engineering team at Amazon offers numerous opportunities for technical and professional growth. Candidates should be proactive in seeking out new challenges and taking advantage of the resources and support available to them within the organization. By doing so, they can build a successful and fulfilling career within the data center engineering team or explore other opportunities within AWS or Amazon.

🌐 Work Environment

Office Type: Amazon's data center engineering teams work primarily on-site at data center facilities. The work environment is fast-paced, dynamic, and focused on maintaining the reliability and performance of Amazon's cloud computing services.

Office Location(s): The data center engineering team works at various data center facilities worldwide, with a focus on regions where Amazon's customer base is most concentrated. In this case, the role is based in Bangkok, Thailand.

Workspace Context:

Data Center Environment: Data center engineers and technicians work in mission-critical facilities, where the environment is tightly controlled to ensure the optimal performance of servers and other IT equipment. The work environment is clean, well-lit, and organized, with strict safety protocols in place to protect both personnel and equipment.
Collaborative Workspace: While the primary work environment is the data center itself, data center engineers and technicians also collaborate with other teams, such as site operations, network engineering, and power and cooling teams, in shared office spaces. These spaces are designed to foster collaboration, communication, and innovation.
On-Call and Rotating Shifts: Data center engineers and technicians work on-call and rotating shifts to ensure that data centers are always staffed and that critical issues are addressed promptly. This work arrangement requires flexibility and a commitment to maintaining high levels of availability and reliability.

Work Schedule: The work schedule for data center engineers and technicians is typically full-time, with on-call and rotating shift requirements. Shifts may include day, evening, and night shifts, as well as weekends and holidays. The work schedule is designed to ensure that data centers are always staffed and that critical issues are addressed promptly.

📝 Enhancement Note: The data center engineering team at Amazon works in a dynamic, fast-paced environment that requires a high level of commitment and flexibility. Candidates should be comfortable working on-call and rotating shifts and be prepared to respond to critical issues as they arise. The work environment is designed to foster collaboration, communication, and innovation, with a focus on maintaining the reliability and performance of Amazon's cloud computing services.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone conversation to assess the candidate's communication skills, technical background, and fit for the role.
On-Site Interview: A series of interviews with data center engineering team members, focusing on the candidate's technical skills, problem-solving abilities, and cultural fit. The on-site interview may include a tour of the data center facility and an opportunity to meet with team members and ask questions.
Technical Challenge: A hands-on technical challenge designed to assess the candidate's ability to troubleshoot electrical and mechanical systems, perform root cause analysis, and make data-driven decisions.
Final Review: A final review of the candidate's application materials, technical challenge performance, and interview feedback to determine the best fit for the role.

Portfolio Review Tips:

Highlight any relevant experience working with data center equipment and troubleshooting electrical and mechanical systems
Include examples of problem-solving skills and root cause analysis techniques
Demonstrate a strong understanding of safety protocols and procedures
Showcase any relevant certifications or training in data center operations

Technical Challenge Preparation:

Review the fundamentals of electrical and mechanical engineering, with a focus on data center equipment and systems
Brush up on troubleshooting skills and root cause analysis techniques
Familiarize yourself with Amazon's data center operations and maintenance processes
Prepare for a hands-on technical challenge that may involve working with real data center equipment and systems

ATS Keywords: See the comprehensive list of relevant keywords provided below, organized by category:

Electrical Engineering:

Electrical Engineering
Electrical Systems
Switchgear
UPS (Uninterruptible Power Supply)
PDU (Power Distribution Unit)
Wet Cell Batteries
Diesel Generators
Electrical Troubleshooting
Root Cause Analysis

Mechanical Engineering:

Mechanical Engineering
HVAC (Heating, Ventilation, and Air Conditioning)
CRAC (Computer Room Air Conditioning)
Centrifugal Chillers
Cooling Towers
Air Handlers
Pumps
Motors
Mechanical Troubleshooting

Data Center Operations:

Data Center Operations
Mission-Critical Facilities
Facility Management
Preventive Maintenance
Metrics Reporting
Safety Protocols
On-Call and Rotating Shifts

Software & Tools:

Microsoft Excel
Microsoft Word
Microsoft Outlook
Ticketing Systems
Root Cause Analysis Tools

Soft Skills:

Problem-Solving
Communication
Teamwork
Adaptability
Time Management

Industry Terms:

Data Center Engineer
Data Center Technician
AWS (Amazon Web Services)
Cloud Computing
Infrastructure Operations

📝 Enhancement Note: The interview process for the data center engineering role at Amazon is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to demonstrate their experience working with data center equipment and systems, as well as their ability to troubleshoot electrical and mechanical systems and perform root cause analysis. The technical challenge is a critical component of the interview process and should be approached with care and attention to detail.

🛠 Technology Stack & Web Infrastructure

Electrical Systems:

Switchgear
UPS (Uninterruptible Power Supply)
PDU (Power Distribution Unit)
Wet Cell Batteries
Diesel Generators
Electrical Troubleshooting
Root Cause Analysis

Mechanical Systems:

HVAC (Heating, Ventilation, and Air Conditioning)
CRAC (Computer Room Air Conditioning)
Centrifugal Chillers
Cooling Towers
Air Handlers
Pumps
Motors
Mechanical Troubleshooting

Data Center Infrastructure:

Data Center Operations
Mission-Critical Facilities
Facility Management
Preventive Maintenance
Metrics Reporting
Safety Protols
On-Call and Rotating Shifts

Software & Tools:

Microsoft Excel
Microsoft Word
Microsoft Outlook
Ticketing Systems
Root Cause Analysis Tools

📝 Enhancement Note: The technology stack for the data center engineering role at Amazon is focused on electrical and mechanical systems, as well as data center infrastructure and operations. Candidates should have a strong background in electrical and mechanical engineering, as well as experience working with data center equipment and systems. Familiarity with relevant software and tools, such as Microsoft Office Suite and ticketing systems, is also beneficial.

👥 Team Culture & Values

Data Center Engineering Values:

Reliability: Maintain high levels of availability and reliability for Amazon's cloud computing services
Efficiency: Optimize data center operations and maintenance processes to ensure maximum efficiency and minimal waste
Safety: Prioritize the safety of personnel and equipment in all data center operations and maintenance activities
Innovation: Continuously improve data center operations and maintenance processes through innovation and experimentation
Customer Obsession: Focus on the needs of Amazon's customers and strive to exceed their expectations in all aspects of data center operations and maintenance

Collaboration Style:

Cross-Functional Collaboration: Work closely with other AWS teams, such as site operations, network engineering, and power and cooling teams, to maintain the overall health and performance of Amazon's data centers
Peer-to-Peer Learning: Encourage a culture of knowledge-sharing and continuous learning within the data center engineering team
Mentorship: Provide guidance and support to junior team members, helping them develop their skills and advance their careers within the data center engineering team

📝 Enhancement Note: The data center engineering team at Amazon values reliability, efficiency, safety, innovation, and customer obsession. Candidates should be committed to these values and be prepared to work collaboratively with other AWS teams to maintain the overall health and performance of Amazon's data centers. The team's culture emphasizes cross-functional collaboration, peer-to-peer learning, and mentorship, providing opportunities for growth and development within the organization.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Electrical System Troubleshooting: Troubleshoot electrical systems, such as switchgear, UPSs, PDUs, and wet cell batteries, to maintain high levels of availability and reliability for Amazon's cloud computing services
Mechanical System Troubleshooting: Troubleshoot mechanical systems, such as HVAC, CRAC, centrifugal chillers, cooling towers, air handlers, pumps, and motors, to maintain optimal data center environments
Root Cause Analysis: Perform root cause analysis to identify the underlying causes of data center equipment failures and develop strategies to prevent future occurrences
Preventive Maintenance: Develop and implement preventive maintenance strategies to ensure the longevity and reliability of data center equipment and systems

Learning & Development Opportunities:

Technical Training: Participate in technical training programs and workshops to expand your knowledge and skills in data center engineering and operations
Certification: Pursue relevant certifications, such as those from the Data Center Industry Association (DCIA) or the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), to demonstrate your commitment to professional development and continuous learning
Conference Attendance: Attend industry conferences and events to network with other data center engineering professionals and stay up-to-date on the latest trends and best practices in data center operations and maintenance

📝 Enhancement Note: The data center engineering team at Amazon faces numerous technical challenges, requiring candidates to have strong problem-solving skills, a solid understanding of electrical and mechanical systems, and a commitment to continuous learning and professional development. Candidates should be prepared to take on these challenges and embrace the opportunities for growth and development within the organization.

💡 Interview Preparation

Technical Questions:

Electrical System Troubleshooting: Describe your experience working with electrical systems, such as switchgear, UPSs, PDUs, and wet cell batteries. Provide examples of troubleshooting scenarios and the steps you took to resolve them.
Mechanical System Troubleshooting: Describe your experience working with mechanical systems, such as HVAC, CRAC, centrifugal chillers, cooling towers, air handlers, pumps, and motors. Provide examples of troubleshooting scenarios and the steps you took to resolve them.
Root Cause Analysis: Explain your approach to root cause analysis and provide examples of how you have used this technique to identify the underlying causes of equipment failures and develop strategies to prevent future occurrences.

Company & Culture Questions:

Data Center Engineering Values: Describe how you have demonstrated Amazon's data center engineering values, such as reliability, efficiency, safety, innovation, and customer obsession, in your previous roles.
Collaboration: Explain your experience working collaboratively with other teams, such as site operations, network engineering, and power and cooling teams, to maintain the overall health and performance of data center facilities.
Continuous Learning: Describe your approach to continuous learning and professional development, and provide examples of how you have expanded your knowledge and skills in data center engineering and operations.

Portfolio Presentation Strategy:

Data Center Equipment Demonstration: Prepare a live demonstration of your experience working with data center equipment, highlighting your ability to troubleshoot electrical and mechanical systems, perform root cause analysis, and maintain high levels of availability and reliability.
Portfolio Documentation: Prepare a portfolio of your past projects, including system diagrams, maintenance schedules, and troubleshooting guides, to showcase your technical skills and experience working with data center equipment.
Performance Metrics: Include any relevant metrics or performance data demonstrating the impact of your work on data center reliability and efficiency, such as uptime percentages, mean time to repair (MTTR), and power usage effectiveness (PUE).

📝 Enhancement Note: The interview process for the data center engineering role at Amazon is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to demonstrate their experience working with data center equipment and systems, as well as their ability to troubleshoot electrical and mechanical systems and perform root cause analysis. The portfolio presentation is a critical component of the interview process and should be approached with care and attention to detail.

📌 Application Steps

To apply for this data center engineering operations engineer position at Amazon:

Submit Your Application: Visit the Amazon careers website and search for the job title "Data Center Engineering Operations Engineer, AWS Infrastructure Operations" to submit your application.
Prepare Your Portfolio: Tailor your portfolio to highlight your experience working with data center equipment and systems, with a focus on electrical and mechanical troubleshooting, root cause analysis, and preventive maintenance. Include any relevant metrics or performance data demonstrating the impact of your work on data center reliability and efficiency.
Optimize Your Resume: Highlight your relevant experience and skills in data center engineering and operations, with a focus on electrical and mechanical systems, root cause analysis, and preventive maintenance. Include any relevant certifications or training in data center operations.
Prepare for Technical Challenges: Review the fundamentals of electrical and mechanical engineering, with a focus on data center equipment and systems. Brush up on your troubleshooting skills and root cause analysis techniques, and familiarize yourself with Amazon's data center operations and maintenance processes.
Research Amazon's Data Center Engineering Team: Learn about Amazon's data center engineering team, their values, and their approach to data center operations and maintenance. Prepare for company and culture questions, and be ready to demonstrate your fit for the role and your commitment to Amazon's customer-centric culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Data Center Engineering-Specific Focus:

Tailor every section specifically to data center engineering roles, with a focus on electrical and mechanical systems, data center infrastructure, and operations
Include data center engineering methodologies, troubleshooting techniques, and preventive maintenance strategies
Emphasize experience working with data center equipment and systems, as well as problem-solving skills, root cause analysis, and safety protocols
Address data center engineering team dynamics, cross-functional collaboration with other AWS teams, and data center-specific interview preparation

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information
Only include Enhancement Notes when making significant inferences about data center engineering processes, electrical and mechanical systems, or team structure
Be comprehensive but concise, prioritizing actionable information over descriptive text
Strategically distribute data center engineering and server administration-related keywords throughout all sections naturally
Provide realistic salary ranges based on location, experience level, and data center engineering specialization

Industry Expertise:

Include specific electrical and mechanical systems, data center infrastructure, and operations tools relevant to the role
Address data center engineering career progression paths and technical leadership opportunities within the data center engineering team
Provide tactical advice for data center portfolio development, live demonstrations, and project case studies
Include data center engineering-specific interview preparation and technical challenge guidance
Emphasize electrical and mechanical system troubleshooting, root cause analysis, and preventive maintenance strategies in data center operations and maintenance

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout
Use data center engineering and server administration industry terminology appropriately and accurately
Include comprehensive benefits and growth opportunities relevant to data center engineering professionals
Provide actionable insights that give data center engineering candidates a competitive advantage
Focus on data center engineering team culture, cross-functional collaboration, and data center-specific interview preparation

Technical Focus & Portfolio Emphasis:

Emphasize electrical and mechanical system troubleshooting, root cause analysis, and preventive maintenance strategies in data center operations and maintenance
Include specific data center portfolio requirements tailored to the role level and data center engineering discipline
Address data center-specific troubleshooting scenarios, root cause analysis techniques, and preventive maintenance strategies
Highlight any relevant certifications or training in data center operations and maintenance
Focus on problem-solving methods, performance optimization, and scalable data center architecture

Avoid:

Generic business jargon not relevant to data center engineering roles
Placeholder text or incomplete sections
Repetitive content across different sections
Non-technical terminology unless relevant to the specific data center engineering role
Marketing language unrelated to data center engineering, operations, or maintenance

Generate comprehensive, data center engineering-focused content that serves as a valuable resource for data center engineering candidates seeking their next opportunity and preparing for technical interviews in the data center engineering industry.

Data Center Engineering Operations Engineer , AWS Infrastructure Operations