📍 Job Overview

Job Title: Data Center Engineering Operations Engineer, AWS Infrastructure Operations
Company: Amazon
Location: Bangkok, Krung Thep Maha Nakhon, Thailand
Job Type: On-site
Category: Infrastructure & Operations
Date Posted: June 13, 2025
Experience Level: Intermediate (2-5 years)
Remote Status: On-site

🚀 Role Summary

Maintain and troubleshoot electrical, mechanical, and HVAC equipment in mission-critical data centers to ensure high uptime and performance
Supervise contractors and perform preventive maintenance tasks, root cause analysis, and metrics reporting
Collaborate with senior engineers and follow safety protocols in a dynamic, diverse team environment

📝 Enhancement Note: This role requires a strong background in electrical and mechanical systems, as well as the ability to work in a fast-paced, mission-critical environment. Familiarity with data center operations and AWS infrastructure is beneficial.

💻 Primary Responsibilities

Facility Maintenance: Ensure the overall operation and maintenance of electrical, mechanical, and HVAC equipment within the data center, supporting mission-critical servers with better than 99.999% uptime
Troubleshooting: Troubleshoot facility and rack-level events, perform root cause analysis, and maintain high reliability and performance while keeping operating costs at a minimum
Team Supervision: Supervise contractors who perform servicing or preventive maintenance tasks, and ensure all personnel on-site follow safety protocols
Metrics Reporting: Take daily operational readings and provide metrics reporting to senior engineers, contributing to continuous improvement and data-driven decision-making
On-Call Support: Work on-call and a rotating schedule as needed to ensure 24/7 data center availability and reliability

📝 Enhancement Note: This role requires a hands-on approach to troubleshooting and maintaining data center equipment, as well as strong communication and teamwork skills to collaborate effectively with senior engineers and contractors.

🎓 Skills & Qualifications

Education: Associate's Degree or Technical Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline

Experience: At least 2 years of experience in a data center or mission-critical environment

Required Skills:

Proficiency in electrical and mechanical systems, including switch gear, UPSs, PDUs, wet cell batteries, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors
Strong troubleshooting and problem-solving skills
Familiarity with data center operations and AWS infrastructure
Basic support concepts, such as ticketing systems, root cause analysis, and task prioritization
Ability to work in uneven terrain, at heights, and lift heavy objects (up to 40 pounds)
Fluent in English, both written and spoken

Preferred Skills:

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline
4+ years of data center operation experience
Fundamental knowledge of network design and layout, as well as low voltage (copper/fiber) cabling
Proficient in Microsoft Excel, Word, and Outlook

📝 Enhancement Note: While not required, a Bachelor's Degree and additional years of experience in data center operations can provide a competitive edge in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in data center operations, electrical, and mechanical systems through case studies, photos, or videos
Showcase problem-solving skills and the ability to troubleshoot complex issues in a mission-critical environment
Highlight any relevant experience with AWS infrastructure or similar cloud environments

Technical Documentation:

Provide detailed documentation of past projects, including equipment specifications, maintenance schedules, and troubleshooting steps
Include any relevant certifications or training in data center operations, electrical engineering, or mechanical engineering
Prepare a resume highlighting relevant experience, skills, and achievements in data center operations and infrastructure management

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Bangkok, Thailand is THB 35,000 - 50,000 per month, based on industry standards for intermediate-level data center engineering positions. This range is inclusive of base salary and may not include additional compensation components such as bonuses, stock options, or other forms of remuneration.

Benefits:

Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Generous paid time off and holiday schedule
Employee discounts on Amazon products and services
Opportunities for professional development and career growth within Amazon Web Services

Working Hours: This role requires a standard workweek of 40 hours, with the possibility of working on-call and rotating shifts to ensure 24/7 data center availability and reliability.

📝 Enhancement Note: Salary estimates are based on regional market research and may vary depending on individual qualifications, experience, and company-specific compensation structures.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon Web Services (AWS) is a subsidiary of Amazon.com, Inc., focusing on cloud computing services. This role is part of the AWS Infrastructure Operations team, responsible for maintaining and managing the global data center network that supports AWS services.

Company Size: Amazon is a large, multinational technology company with a diverse range of products and services. As of 2021, Amazon employed over 1.3 million people worldwide, providing ample opportunities for career growth and development.

Founded: Amazon was founded by Jeff Bezos in 1994, initially as an online bookstore. Today, it has evolved into a global technology and e-commerce leader, offering a wide range of products and services, including AWS, Amazon Prime, and Amazon Go.

Team Structure:

The AWS Infrastructure Operations team consists of various roles, including data center engineering operations engineers, senior engineers, and managers
This role reports directly to a senior engineer or manager within the AWS Infrastructure Operations team
The team works collaboratively with other AWS teams, such as site reliability engineering, software development, and customer support, to ensure the reliability and performance of AWS services

Development Methodology:

AWS follows Agile methodologies for software development and infrastructure management, focusing on iterative development, continuous integration, and continuous deployment
The team uses tools like JIRA, Confluence, and AWS CloudFormation to manage projects, track progress, and automate infrastructure provisioning
AWS prioritizes innovation, customer obsession, and long-term thinking in its development processes

Company Website: https://aws.amazon.com/

📝 Enhancement Note: Amazon's company culture is known for its customer-centric approach, innovation, and high standards for performance. This role requires a strong commitment to customer focus, continuous learning, and a bias for action.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an intermediate-level position within the data center engineering operations field. It offers opportunities for career growth and development within AWS Infrastructure Operations and the broader AWS organization.

Reporting Structure: This role reports directly to a senior engineer or manager within the AWS Infrastructure Operations team. As an intermediate-level position, there are opportunities for growth into senior or management roles within the team or across AWS.

Technical Impact: The data center engineering operations engineer plays a critical role in ensuring the reliability and performance of AWS data centers, supporting the global infrastructure that powers AWS services and millions of customers worldwide.

Growth Opportunities:

Technical Specialization: Develop expertise in specific areas of data center operations, such as electrical systems, mechanical systems, or HVAC, and become a go-to resource for the team
Team Leadership: Demonstrate strong leadership skills and take on more responsibilities, such as mentoring junior team members, managing projects, or leading team initiatives
Cross-Functional Collaboration: Work closely with other AWS teams, such as site reliability engineering or software development, to gain exposure to different aspects of AWS infrastructure and services

📝 Enhancement Note: Career growth opportunities within AWS are abundant, with a strong emphasis on internal mobility and professional development. This role provides a solid foundation for a successful career in data center engineering operations and the broader technology industry.

🌐 Work Environment

Office Type: Amazon's offices are designed to be collaborative, open, and dynamic workspaces that foster innovation and teamwork. The AWS team in Bangkok operates out of Amazon's regional headquarters in the city's central business district.

Office Location(s): Amazon's Bangkok office is located in the Sathorn district, offering easy access to public transportation, dining, and entertainment options. The office is equipped with state-of-the-art technology, comfortable workspaces, and amenities to support a productive and enjoyable work environment.

Workspace Context:

Collaborative Environment: The open office layout encourages collaboration and communication among team members, fostering a culture of shared learning and continuous improvement
Modern Workspace: The office is equipped with ergonomic furniture, high-speed internet, and cutting-edge technology to support productivity and innovation
Data Center Access: This role requires regular access to data centers, which are secure, controlled environments with strict access protocols and safety measures in place

Work Schedule: This role follows a standard workweek of 40 hours, with the possibility of working on-call and rotating shifts to ensure 24/7 data center availability and reliability. The work schedule may vary depending on the specific needs of the data center and the team.

📝 Enhancement Note: Amazon's work environment is designed to be inclusive, diverse, and supportive of employees' professional and personal growth. The company offers a range of benefits and resources to help employees thrive in their roles and achieve their career goals.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to discuss your background, experience, and interest in the role
Technical Deep Dive: A comprehensive technical interview focused on your experience with data center operations, electrical and mechanical systems, and troubleshooting skills
Behavioral Questions: An in-depth discussion of your problem-solving skills, teamwork, and adaptability in a dynamic work environment
Final Interview: A conversation with the hiring manager or a senior team member to assess your cultural fit and long-term potential within the team

Portfolio Review Tips:

Highlight your experience with data center operations, electrical and mechanical systems, and troubleshooting through case studies, photos, or videos
Include any relevant experience with AWS infrastructure or similar cloud environments
Prepare a resume that showcases your relevant experience, skills, and achievements in data center operations and infrastructure management

Technical Challenge Preparation:

Brush up on your knowledge of electrical and mechanical systems, data center operations, and AWS infrastructure
Practice troubleshooting exercises and root cause analysis techniques to demonstrate your problem-solving skills
Familiarize yourself with AWS services and the global data center network that supports them

ATS Keywords: [See the comprehensive list of relevant keywords at the end of this document]

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, problem-solving abilities, and cultural fit within the AWS Infrastructure Operations team. Prepare thoroughly and be ready to discuss your experience and achievements in data center operations and infrastructure management.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Electrical Systems: Switch gear, UPSs, PDUs, wet cell batteries, and associated systems
Mechanical Systems: CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors
Diesel Generators and Fuel Systems: Stand-by diesel generators and related fuel systems
Networking: Low voltage (copper/fiber) cabling, network switches, and routers

AWS Infrastructure:

Compute: EC2 instances, Lambda, and Fargate
Storage: S3, EBS, and EFS
Databases: RDS, DynamoDB, and Redshift
Networking: VPC, Direct Connect, and Route 53
Security: IAM, WAF, and Shield
Management & Governance: CloudFormation, CloudWatch, and CloudTrail

📝 Enhancement Note: Familiarity with AWS infrastructure and services is not required for this role but can provide a competitive edge in the interview process and long-term career growth within AWS.

👥 Team Culture & Values

AWS Values:

Customer Obsessed: AWS is dedicated to understanding and meeting the needs of its customers, both internal and external, and continuously strives to improve the customer experience
Invent and Simplify: AWS encourages employees to think big, take risks, and innovate, while also focusing on simplicity and efficiency in their work
Learn and Be Curious: AWS fosters a culture of continuous learning and curiosity, encouraging employees to ask questions, seek feedback, and challenge the status quo
Hire and Develop the Best: AWS is committed to attracting, developing, and retaining the best talent, providing opportunities for professional growth and career advancement
Insist on the Highest Standards: AWS sets high standards for performance, quality, and customer experience, and expects employees to hold themselves and others accountable to these standards

Collaboration Style:

Cross-Functional Integration: AWS encourages collaboration and communication across teams, fostering a culture of shared learning and continuous improvement
Code Review Culture: AWS prioritizes code reviews and peer programming to ensure high-quality, efficient, and maintainable code
Knowledge Sharing: AWS fosters a culture of knowledge sharing, technical mentoring, and continuous learning, with regular training and development opportunities for employees

📝 Enhancement Note: AWS's company culture is built on a foundation of customer obsession, innovation, and continuous learning. This role requires a strong commitment to these values and a passion for driving excellence in data center engineering operations.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Mission-Critical Environment: Data center operations require a high level of precision, attention to detail, and the ability to work in a fast-paced, high-pressure environment
Diverse Equipment: This role involves working with a wide range of electrical, mechanical, and HVAC equipment, requiring strong technical proficiency and adaptability
Emerging Technologies: AWS is at the forefront of cloud computing innovation, and this role may involve working with emerging technologies and infrastructure trends

Learning & Development Opportunities:

AWS Training and Certification: AWS offers a range of training and certification programs to help employees develop their skills and advance their careers within the company
Conferences and Events: AWS encourages employees to attend industry conferences and events, providing opportunities to learn from external experts and network with peers
Mentorship and Leadership Development: AWS offers mentorship programs and leadership development opportunities to help employees grow professionally and take on more responsibilities within the organization

📝 Enhancement Note: The data center engineering operations role presents unique technical challenges and opportunities for growth and development within AWS. By embracing these challenges and seeking out learning opportunities, you can build a successful career in data center engineering operations and the broader technology industry.

💡 Interview Preparation

Technical Questions:

Electrical Systems: Describe your experience with electrical systems, including switch gear, UPSs, PDUs, and wet cell batteries. How have you troubleshot and maintained these systems in a data center environment?
Mechanical Systems: Explain your familiarity with mechanical systems, such as CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors. How have you ensured the reliability and performance of these systems in a mission-critical data center?
Troubleshooting: Walk through a complex troubleshooting scenario you've encountered in a data center environment. Describe your approach to identifying the root cause, developing a solution, and implementing it to resolve the issue.

Company & Culture Questions:

AWS Values: How do you exemplify AWS's leadership principles in your daily work? Provide an example of a time when you demonstrated one or more of these values.
Teamwork: Describe a time when you worked collaboratively with a team to overcome a significant challenge. What was your role, and what was the outcome?
Adaptability: Tell us about a time when you had to adapt to a significant change or unexpected situation. How did you approach this change, and what was the result?

Portfolio Presentation Strategy:

Data Center Operations: Highlight your experience with data center operations, electrical and mechanical systems, and troubleshooting through case studies, photos, or videos
AWS Infrastructure: If you have experience with AWS infrastructure or similar cloud environments, be prepared to discuss your familiarity with AWS services and global data center network
Problem-Solving: Demonstrate your ability to analyze complex problems, develop effective solutions, and communicate your approach clearly and concisely

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, problem-solving abilities, and cultural fit within the AWS Infrastructure Operations team. Prepare thoroughly and be ready to discuss your experience and achievements in data center operations and infrastructure management.

📌 Application Steps

To apply for this data center engineering operations engineer position:

Submit Your Application: Click the "Apply" button on the job listing and follow the prompts to submit your resume and any other required documents
Customize Your Portfolio: Tailor your portfolio to highlight your experience with data center operations, electrical and mechanical systems, and troubleshooting through case studies, photos, or videos
Optimize Your Resume: Highlight your relevant experience, skills, and achievements in data center operations and infrastructure management, using relevant keywords and phrases to improve search visibility
Prepare for Technical Interviews: Brush up on your knowledge of electrical and mechanical systems, data center operations, and AWS infrastructure, and practice troubleshooting exercises and root cause analysis techniques
Research AWS: Familiarize yourself with AWS services, global data center network, and company culture to demonstrate your enthusiasm and commitment to the role

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

ATS Keywords:

Programming Languages:

Python
Bash
PowerShell
SQL

Web Frameworks & Tools:

AWS CloudFormation
AWS CloudWatch
AWS CloudTrail
AWS IAM
AWS WAF
AWS Shield
JIRA
Confluence

Server Technologies:

Linux
Windows Server
VMware
Docker
Kubernetes

Databases:

MySQL
PostgreSQL
MongoDB
Redis
DynamoDB
RDS
Redshift

Tools:

Git
Jenkins
Ansible
Puppet
Chef
Terraform

Methodologies:

Agile
Scrum
Kanban
ITIL
DevOps
Site Reliability Engineering (SRE)

Soft Skills:

Problem-solving
Troubleshooting
Root cause analysis
Communication
Teamwork
Collaboration
Adaptability
Leadership
Mentoring

Industry Terms:

Data center
Mission-critical
Electrical systems
Mechanical systems
HVAC
UPS
PDU
CRAC
Centrifugal chillers
Cooling towers
Water chemical systems
Air handlers
Pumps
Motors
Diesel generators
Fuel systems
Switch gear
Networking
Low voltage (copper/fiber) cabling
AWS
EC2
S3
EBS
EFS
Lambda
Fargate
RDS
DynamoDB
Redshift
VPC
Direct Connect
Route 53
IAM
WAF
Shield
CloudFormation
CloudWatch
CloudTrail
On-call
Rotating shifts
Maintenance windows
Metrics reporting
Customer obsession
Innovation
Continuous learning
Technical mentoring
Leadership development

By strategically incorporating these keywords into your resume, portfolio, and interview preparation, you can improve your visibility to Applicant Tracking Systems (ATS) and increase your chances of being selected for an interview.

Data Center Engineering Operations Engineer , AWS Infrastructure Operations