📍 Job Overview

Job Title: Data Center Engineering Operations Engineer, AWS Infrastructure Operations
Company: Amazon
Location: Bangkok, Krung Thep Maha Nakhon, Thailand
Job Type: On-site
Category: Server Administration, Infrastructure
Date Posted: June 13, 2025
Experience Level: Mid-level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Maintain and operate mission-critical data center facilities, ensuring high availability and reliability.
Troubleshoot and resolve electrical, mechanical, and HVAC equipment issues in data centers.
Supervise contractors performing servicing or preventive maintenance tasks.
Collaborate with senior engineers to provide metrics reporting and perform root cause analysis.
Work on-call and rotating schedules as needed, with shifts longer than eight hours in duration.

📝 Enhancement Note: This role requires hands-on experience in data center operations, with a focus on electrical and mechanical systems. Strong troubleshooting skills and the ability to work in a mission-critical environment are essential.

💻 Primary Responsibilities

Facility Management: Ensure the overall operation and maintenance of electrical, mechanical, and HVAC equipment within the data center, supporting mission-critical servers with better than 99.999% uptime.
Troubleshooting: Troubleshoot facility and rack-level events, perform root cause analysis, and resolve operational issues.
Contractor Supervision: Supervise contractors performing servicing or preventive maintenance tasks.
Metrics Reporting: Take daily operational readings and provide metrics reporting to senior engineers.
Safety Protocols: Ensure all personnel on-site follow safety protocols.
Task Prioritization: Perform basic support concepts such as ticketing systems and task prioritization.

📝 Enhancement Note: This role demands a strong understanding of electrical and mechanical systems, as well as the ability to work in a fast-paced, mission-critical environment. Candidates should be comfortable working with various equipment and performing root cause analysis.

🎓 Skills & Qualifications

Education: Associate's or Technical Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline.

Experience: At least 2 years of experience in a data center or mission-critical environment.

Required Skills:

Fundamental knowledge of electrical and mechanical systems in data centers.
Experience with Microsoft Excel, Word, and Outlook.
Ability to work in a mission-critical environment and maintain high reliability and performance.
Strong troubleshooting skills and the ability to perform root cause analysis.
Familiarity with safety protocols and procedures.

Preferred Skills:

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline.
4+ years of data center operation experience.
Fundamental knowledge of network design and layout, as well as low voltage (copper/fiber) cabling.
Experience with diesel generators, three-phase electrical systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, and associated systems.

📝 Enhancement Note: While an Associate's or Technical Degree is the minimum requirement, a Bachelor's Degree in a relevant field is preferred for this role. Candidates with more extensive experience and education may have an advantage in the application process.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in data center operations, highlighting your ability to maintain and troubleshoot electrical, mechanical, and HVAC equipment.
Showcase your problem-solving skills and ability to perform root cause analysis through case studies or project examples.
Highlight your understanding of safety protocols and procedures in a mission-critical environment.

Technical Documentation:

Document your experience with data center equipment, including any preventive maintenance tasks you've performed.
Include any metrics reporting or operational readings you've taken in previous roles.
Demonstrate your ability to work with contractors and provide guidance on servicing or preventive maintenance tasks.

📝 Enhancement Note: While a traditional web portfolio may not be applicable for this role, candidates should focus on demonstrating their technical skills and experience in data center operations through case studies, project examples, and technical documentation.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Bangkok, Thailand, is approximately 150,000 - 250,000 THB per year (based on market research and regional adjustments). Final compensation will depend on factors such as experience, skills, and education.

Benefits: Amazon offers a comprehensive benefits package, including:

Health, dental, and vision insurance.
Retirement savings plans.
Paid time off and holidays.
Maternity and paternity leave.
Employee discounts on Amazon products and services.
Opportunities for career growth and development.

Working Hours: This role requires working on-call and rotating schedules, with shifts longer than eight hours in duration. Candidates should be comfortable with this work arrangement and able to maintain high reliability and performance in a mission-critical environment.

📝 Enhancement Note: While Amazon does not provide specific salary information for this role, research indicates that the salary range for a Data Center Engineering Operations Engineer in Bangkok, Thailand, is approximately 150,000 - 250,000 THB per year. Final compensation will depend on factors such as experience, skills, and education.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The data center engineering operations role is crucial for maintaining the high availability and reliability of Amazon's infrastructure.

Company Size: Amazon is a large corporation with over 1.3 million employees worldwide. This role will be part of the AWS (Amazon Web Services) team, which focuses on providing cloud computing services to businesses and individuals.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Team Structure:

The data center engineering operations team is responsible for maintaining and operating the physical infrastructure that supports Amazon's cloud computing services.
This role will work closely with senior engineers, contractors, and other team members to ensure high availability and reliability in the data center.
The team follows Agile methodologies for project management and continuous improvement.

Development Methodology:

The team uses Agile/Scrum methodologies for sprint planning and task management.
Code reviews, testing, and quality assurance practices are employed to ensure high-quality work.
Deployment strategies, CI/CD pipelines, and server management are crucial for maintaining the data center's infrastructure.

Company Website: https://www.amazon.com/

📝 Enhancement Note: Amazon's company culture emphasizes innovation, customer obsession, and long-term thinking. The data center engineering operations team plays a critical role in maintaining the high availability and reliability of Amazon's infrastructure, supporting the company's mission to be Earth's most customer-centric company.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a mid-level position within the data center engineering operations team. It requires a strong understanding of electrical and mechanical systems, as well as the ability to troubleshoot and resolve issues in a mission-critical environment.

Reporting Structure: This role reports directly to the data center engineering manager and works closely with senior engineers, contractors, and other team members.

Technical Impact: The data center engineering operations engineer has a significant impact on the performance and reliability of Amazon's cloud computing services. By maintaining and operating the physical infrastructure, this role ensures that Amazon's customers have access to the services they need, when they need them.

Growth Opportunities:

Technical Skill Development: Amazon offers opportunities for technical skill development and specialization through training programs, workshops, and mentorship opportunities.
Leadership Development: As candidates gain experience and demonstrate strong performance, they may have the opportunity to move into leadership roles within the data center engineering operations team or other areas of AWS.
Architecture Decision-Making: With experience and a deep understanding of data center operations, candidates may have the opportunity to influence architectural decisions and contribute to the design and implementation of new data center infrastructure.

📝 Enhancement Note: Amazon offers numerous opportunities for career growth and development within the data center engineering operations team and AWS more broadly. Candidates should be proactive in seeking out training and mentorship opportunities to advance their careers.

🌐 Work Environment

Office Type: The data center engineering operations role is an on-site position, with work performed primarily in the data center environment. The work environment is mission-critical, with a focus on maintaining high availability and reliability.

Office Location(s): The data center is located in Bangkok, Thailand.

Workspace Context:

Mission-Critical Environment: The data center is a mission-critical environment, with a focus on maintaining high availability and reliability. Candidates should be comfortable working in this type of environment and able to maintain high performance under pressure.
Safety Protocols: The data center follows strict safety protocols to ensure the well-being of all personnel working on-site. Candidates should be familiar with safety protocols and procedures and able to work safely in the data center environment.
Collaborative Workspace: While the data center is a mission-critical environment, it is also a collaborative workspace. Candidates should be comfortable working with senior engineers, contractors, and other team members to ensure high availability and reliability.

Work Schedule: This role requires working on-call and rotating schedules, with shifts longer than eight hours in duration. Candidates should be comfortable with this work arrangement and able to maintain high reliability and performance in a mission-critical environment.

📝 Enhancement Note: The data center engineering operations role is a hands-on, mission-critical position that requires a strong understanding of electrical and mechanical systems. Candidates should be comfortable working in a fast-paced, collaborative environment and able to maintain high performance under pressure.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss your experience and qualifications for the role.
On-site Interview: A visit to the data center for a more in-depth discussion of your experience and a tour of the facility.
Technical Challenge: A hands-on assessment of your troubleshooting and problem-solving skills in a data center environment.
Final Interview: A meeting with the hiring manager to discuss your fit for the role and the team.

Portfolio Review Tips:

Highlight your experience in data center operations, with a focus on electrical and mechanical systems.
Include case studies or project examples that demonstrate your ability to troubleshoot and resolve issues in a mission-critical environment.
Showcase your understanding of safety protocols and procedures in a data center environment.

Technical Challenge Preparation:

Familiarize yourself with the electrical and mechanical systems used in data centers.
Brush up on your troubleshooting and problem-solving skills, with a focus on root cause analysis.
Be prepared to discuss your experience with data center equipment and any preventive maintenance tasks you've performed.

ATS Keywords: (See the end of this document for a comprehensive list of ATS keywords relevant to this role)

📝 Enhancement Note: The interview process for the data center engineering operations role is designed to assess your technical skills and experience in a data center environment. Candidates should be prepared to discuss their experience with electrical and mechanical systems, as well as their ability to troubleshoot and resolve issues in a mission-critical environment.

🛠 Technology Stack & Web Infrastructure

Data Center Equipment:

Electrical Systems: Switch gear, UPSs, PDUs, wet cell batteries, and associated systems.
Mechanical Systems: CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors.
Diesel Generators: Stand-by diesel generators and related fuel systems.

Monitoring Tools:

Data Center Infrastructure Management (DCIM) Tools: Software tools used to monitor and manage the physical infrastructure of the data center, such as racks, servers, and network devices.
Server Monitoring Tools: Tools used to monitor the health and performance of servers in the data center, such as Nagios, Zabbix, or Prometheus.

📝 Enhancement Note: The technology stack for the data center engineering operations role is focused on the physical infrastructure of the data center. Candidates should be familiar with the electrical and mechanical systems used in data centers and have experience with monitoring tools for data center infrastructure and servers.

👥 Team Culture & Values

Data Center Engineering Values:

Reliability: Maintaining high availability and reliability in the data center is the top priority for the data center engineering operations team.
Safety: Ensuring the well-being of all personnel working on-site is a critical aspect of data center operations.
Collaboration: Working closely with senior engineers, contractors, and other team members is essential for maintaining high availability and reliability in the data center.
Continuous Improvement: The data center engineering operations team is committed to continuous improvement, with a focus on identifying and implementing best practices for data center operations.

Collaboration Style:

Cross-Functional Integration: The data center engineering operations team works closely with other teams within AWS, such as cloud support and customer service, to ensure high availability and reliability for Amazon's customers.
Code Review Culture: While the data center engineering operations role is not focused on software development, the team follows best practices for code reviews and peer programming to ensure high-quality work.
Knowledge Sharing: The data center engineering operations team encourages knowledge sharing and technical mentoring to ensure that all team members have the skills and expertise needed to maintain high availability and reliability in the data center.

📝 Enhancement Note: The data center engineering operations team is committed to maintaining high availability and reliability in the data center, with a focus on safety, collaboration, and continuous improvement. Candidates should be comfortable working in a mission-critical environment and able to maintain high performance under pressure.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Electrical System Troubleshooting: Troubleshooting and resolving issues with electrical systems in a mission-critical environment.
Mechanical System Maintenance: Performing preventive maintenance tasks on mechanical systems in the data center to ensure high availability and reliability.
Root Cause Analysis: Identifying the root cause of operational issues in the data center and implementing solutions to prevent future occurrences.
Safety Protocols: Ensuring that all personnel on-site follow safety protocols and procedures in the data center environment.

Learning & Development Opportunities:

Technical Skill Development: Amazon offers opportunities for technical skill development and specialization through training programs, workshops, and mentorship opportunities.
Conference Attendance: Amazon encourages employees to attend industry conferences and events to stay up-to-date on the latest trends and best practices in data center operations.
Certification: Amazon supports employees in obtaining relevant certifications, such as the Data Center Design Professional (DCDP) or Certified Data Center Design Professional (CDCDP) certifications.

📝 Enhancement Note: The data center engineering operations role presents numerous technical challenges and opportunities for growth and development. Candidates should be proactive in seeking out learning and development opportunities to advance their careers in data center operations.

💡 Interview Preparation

Technical Questions:

Electrical System Troubleshooting: Describe a time when you had to troubleshoot and resolve an issue with an electrical system in a mission-critical environment. What steps did you take to identify the root cause of the issue, and what was the outcome?
Mechanical System Maintenance: Walk us through a preventive maintenance task you've performed on a mechanical system in a data center. What steps did you take to ensure high availability and reliability, and what was the outcome?
Root Cause Analysis: Describe a time when you had to perform root cause analysis to identify the underlying cause of an operational issue in a data center. What steps did you take, and what was the outcome?

Company & Culture Questions:

Data Center Engineering Culture: What do you think are the most important aspects of data center engineering culture, and how have you demonstrated these values in your previous roles?
AWS Culture: What do you think sets AWS apart from other technology companies, and how have you demonstrated an understanding of AWS culture in your previous roles?
Customer Obsession: How have you demonstrated a commitment to customer obsession in your previous roles, and how do you think this value applies to the data center engineering operations role?

Portfolio Presentation Strategy:

Data Center Portfolio: Highlight your experience in data center operations, with a focus on electrical and mechanical systems. Include case studies or project examples that demonstrate your ability to troubleshoot and resolve issues in a mission-critical environment.
Safety Portfolio: Showcase your understanding of safety protocols and procedures in a data center environment. Include any relevant certifications or training you've received.
Technical Documentation: Provide detailed documentation of your experience with data center equipment, including any preventive maintenance tasks you've performed. Include metrics reporting or operational readings you've taken in previous roles.

📝 Enhancement Note: The interview process for the data center engineering operations role is designed to assess your technical skills and experience in a data center environment, as well as your fit for the team and company culture. Candidates should be prepared to discuss their experience with electrical and mechanical systems, as well as their ability to troubleshoot and resolve issues in a mission-critical environment.

📌 Application Steps

To apply for this data center engineering operations engineer position:

Submit Your Application: Click the "Apply" button on the job posting to submit your application through the Amazon Jobs portal.
Prepare Your Portfolio: Highlight your experience in data center operations, with a focus on electrical and mechanical systems. Include case studies or project examples that demonstrate your ability to troubleshoot and resolve issues in a mission-critical environment. Showcase your understanding of safety protocols and procedures in a data center environment.
Optimize Your Resume: Tailor your resume to the data center engineering operations role, highlighting your experience with electrical and mechanical systems, as well as your ability to troubleshoot and resolve issues in a mission-critical environment. Include relevant keywords and phrases to help your resume pass through applicant tracking systems.
Research Amazon: Familiarize yourself with Amazon's company culture, values, and mission. Consider how your experience and skills align with the company's goals and objectives, and be prepared to discuss your fit for the team and company culture during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

📌 ATS Keywords

Programming Languages:

C
C++
Python
Bash
JavaScript

Web Frameworks:

Not applicable for this role

Server Technologies:

Linux
Windows Server
VMware
Docker
Kubernetes

Databases:

Not applicable for this role

Tools:

Microsoft Excel
Microsoft Word
Microsoft Outlook
Data Center Infrastructure Management (DCIM) Tools
Server Monitoring Tools
Nagios
Zabbix
Prometheus

Methodologies:

Agile/Scrum
Root Cause Analysis
Preventive Maintenance
Safety Protocols

Soft Skills:

Troubleshooting
Problem-Solving
Root Cause Analysis
Teamwork
Collaboration
Communication
Leadership

Industry Terms:

Data Center Operations
Mission-Critical Facilities
Electrical Systems
Mechanical Systems
HVAC
Diesel Generators
Three-Phase Electrical Systems
Switch Gear
UPSs
PDUs
Wet Cell Batteries
CRAC
Centrifugal Chillers
Cooling Towers/Water Chemical Systems
Air Handlers
Pumps
Motors
Data Center Infrastructure Management (DCIM)
Server Monitoring Tools
Nagios
Zabbix
Prometheus

This comprehensive list of ATS keywords is designed to help web development and server administration candidates optimize their resumes and cover letters for the data center engineering operations role. By including relevant keywords and phrases, candidates can improve their chances of passing through applicant tracking systems and being considered for the position.

Data Center Engineering Operations Engineer , AWS Infrastructure Operations