📍 Job Overview

• Job Title: Data Center Critical Facility Engineer IV
• Company: Equinix
• Location: Tokyo, Japan
• Job Type: On-site
• Category: Infrastructure & Facilities
• Date Posted: June 13, 2025

🚀 Role Summary

• Primary Responsibilities: Maintain and manage critical facility infrastructure, ensuring optimal performance and minimal downtime.
• Key Skills: Facility maintenance, infrastructure management, preventative maintenance, corrective maintenance, energy efficiency, building monitoring systems, plumbing systems, fire suppression systems, vendor management, incident response, troubleshooting, mechanical systems, electrical systems, collaboration, inventory management, project management.
• Qualifications: High school diploma and 2-4 years of equivalent work experience.

💻 Primary Responsibilities

🏢 Facility & Infrastructure Maintenance

• Perform preventative and corrective maintenance checks on facility components, ensuring optimal performance and minimal downtime.
• Monitor and maintain Building Monitoring System (BMS), resolving alarm issues promptly.
• Operate and maintain plumbing, fire suppression, and safety systems.
• Collaborate with vendors to ensure maintenance activities are carried out as per Equinix's standard operating procedures.

🛠 Vendor Support

• Manage and coordinate with vendors for maintenance work, ensuring compliance with Equinix's standard operating procedures.
• Support modifications to technical files for plants and equipment, ensuring files and builds are up-to-date.

🛡 Site Administration & Incident Support

• Perform site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts.
• Identify Single Points of Failure (SPOFs) and make recommendations for improvements.
• Respond to on-site incidents, including failures, problems, and delays, ensuring minimal impact on operations.

📚 Work Orders & Additional Projects

• Complete routine work requests and circuit installations as needed.
• Troubleshoot and maintain office equipment, supporting auxiliary equipment and machines to avoid/minimize downtime.
• Make minor changes to mechanical, electrical, and specialized systems as directed.
• Carry out infrastructure projects as assigned.

🤝 Collaboration

• Collaborate with others to resolve facility incidents, ensuring minimal impact on operations.
• Effectively collaborate within the department, mentoring team members on general maintenance activities as needed.
• Provide stakeholders with inventory needs to maintain optimal stock levels of critical parts and equipment.
• Recommend infrastructure projects to improve facility operations and efficiency.

🎓 Skills & Qualifications

📚 Education

• High school diploma or equivalent

🕒 Experience

• 2-4 years of equivalent work experience

🛠 Required Skills

• Facility maintenance
• Infrastructure management
• Preventative maintenance
• Corrective maintenance
• Energy efficiency
• Building monitoring systems
• Plumbing systems
• Fire suppression systems
• Vendor management
• Incident response
• Troubleshooting
• Mechanical systems
• Electrical systems
• Collaboration
• Inventory management
• Project management

💡 Preferred Skills

• None specified

📊 Web Portfolio & Project Requirements

• Portfolio Essentials:
  • Demonstrate a strong understanding of facility maintenance and infrastructure management.
  • Showcase problem-solving skills and experience with building monitoring systems.
  • Highlight collaboration and teamwork skills, particularly in incident response and vendor management.
• Technical Documentation:
  • Provide detailed documentation of maintenance procedures, incident response plans, and vendor management processes.
  • Include diagrams, flowcharts, and other visual aids to illustrate complex systems and processes.

💵 Compensation & Benefits

• Salary Range: Not specified (Research region-appropriate salary standards for facility maintenance and infrastructure management roles in Japan)
• Benefits:
  • Annual Leave
  • Bonus
  • Transportation Allowance
  • Employee Stock Purchase Plan
  • Health Insurance
  • Fitness Club Subsidy
  • Mental Health Counseling
  • Employee Assistance Program
  • Retirement Plan
  • Volunteer Activities

🎯 Team & Company Context

🏢 Company Culture

• Industry: Data Center Services
• Company Size: Large (2,500+ employees)
• Founded: 1998
• Team Structure: Collaborative, with a focus on cross-functional collaboration and knowledge sharing.
• Development Methodology: Agile, with a focus on continuous improvement and innovation.

🌐 Work Environment

• Office Type: On-site, with a focus on collaborative workspaces and team interaction.
• Office Location(s): Tokyo, Japan
• Workspace Context:
  • Collaborative workspaces with multiple monitors and testing devices available.
  • Cross-functional collaboration with designers, marketers, and other teams.
  • Access to relevant tools, software, and resources for facility maintenance and infrastructure management.

📈 Career & Growth Analysis

• Web Technology Career Level: Intermediate, with opportunities for growth into senior roles and technical leadership positions.
• Reporting Structure: Reports directly to the Data Center Manager, with opportunities for cross-functional collaboration with other teams.
• Technical Impact: Responsible for maintaining critical facility infrastructure, ensuring optimal performance and minimal downtime, with a significant impact on data center operations and customer satisfaction.

🛠 Technology Stack & Web Infrastructure

• Facility Management Tools: Building Monitoring System (BMS), Computerized Maintenance Management System (CMMS), Computerized Maintenance Dispatching System (CMDS)
• Plumbing & Fire Suppression Systems: Various plumbing, fire suppression, and safety systems, depending on the specific data center.
• Electrical Systems: Power distribution units (PDUs), uninterruptible power supply (UPS) systems, generators, and other electrical systems.
• HVAC Systems: Heating, ventilation, and air conditioning systems, including computer room air conditioners (CRACs) and computer room air handlers (CRAHs).
• Vendor Management Tools: Vendor management systems (VMS) and other tools for tracking and managing vendor relationships.

👥 Team Culture & Values

• Facility Maintenance Values:
  • Proactive maintenance and preventative care
  • Collaboration and teamwork
  • Continuous learning and improvement
  • Attention to detail and quality assurance
• Collaboration Style:
  • Cross-functional collaboration with other teams, including IT, operations, and customer support.
  • Knowledge sharing and mentoring within the facility maintenance team.
  • Regular team meetings and communication to ensure alignment and coordination.

⚡ Challenges & Growth Opportunities

🛠 Technical Challenges

• Facility Maintenance: Addressing complex facility issues and ensuring minimal downtime.
• Energy Efficiency: Identifying and implementing energy-saving measures while maintaining optimal facility performance.
• Incident Response: Managing and resolving critical facility incidents promptly and effectively.
• Vendor Management: Coordinating with vendors to ensure maintenance activities are carried out as per Equinix's standard operating procedures.

📚 Learning & Development Opportunities

• Technical Skills: Enhancing knowledge of facility management systems, tools, and best practices.
• Leadership Skills: Developing leadership and management skills for future roles in facility management and technical leadership.
• Industry Knowledge: Staying up-to-date with industry trends, regulations, and best practices in data center operations and facility management.

💡 Interview Preparation

📝 Technical Questions

• Facility Maintenance: Describe your experience with facility maintenance and infrastructure management. Provide examples of complex issues you've faced and how you resolved them.
• Energy Efficiency: How have you identified and implemented energy-saving measures in previous roles? What tools and strategies have you used to monitor and optimize energy consumption?
• Incident Response: Walk through your incident response process, from identification to resolution. Describe how you've handled critical incidents in the past and what you've learned from those experiences.

💼 Company & Culture Questions

• Company Culture: How do you see yourself fitting into Equinix's company culture, particularly in relation to collaboration, teamwork, and continuous learning?
• Facility Management: Describe your experience with facility management systems, tools, and best practices. How have you used these tools to optimize facility performance and minimize downtime?
• Equinix's Mission: How do you align with Equinix's mission to provide global interconnection and data center services that empower the world's leading businesses?

🎯 Application & Technical Interview Process

• Interview Process:
  1. Online application submission
  2. Phone or video screening
  3. On-site or virtual technical interview, focusing on facility maintenance, energy efficiency, and incident response
  4. Final round interview with the hiring manager or a panel of Equinix team members
• Portfolio Review Tips:
  • Highlight your experience with facility maintenance, energy efficiency, and incident response.
  • Include case studies or project examples that demonstrate your problem-solving skills and ability to optimize facility performance.
  • Showcase your understanding of Equinix's data center services and commitment to continuous learning and improvement.
• Technical Challenge Preparation:
  • Brush up on your knowledge of facility management systems, tools, and best practices.
  • Review your experience with energy efficiency, incident response, and vendor management.
  • Prepare for scenario-based questions that focus on problem-solving, decision-making, and communication skills.

📌 Application Steps

To apply for this Data Center Critical Facility Engineer IV position at Equinix:

1. Submit your application through the Equinix careers website.
2. Prepare a portfolio showcasing your experience with facility maintenance, energy efficiency, and incident response.
3. Tailor your resume to highlight your relevant skills and experience in facility management and infrastructure maintenance.
4. Research Equinix's data center services and company culture to prepare for technical and behavioral interview questions.
5. Practice common interview questions and prepare for scenario-based challenges that focus on problem-solving, decision-making, and communication skills.