📍 Job Overview

Job Title: Data Center Critical Facilities VI
Company: Equinix
Location: Singapore, , Singapore
Job Type: On-site
Category: Data Center Operations
Date Posted: 2025-06-24
Experience Level: Mid-level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Maintain critical facilities infrastructure in Equinix's data centers, ensuring high availability and optimal performance.
Collaborate with cross-functional teams to deliver best-in-class service to customers.
Embrace diversity and provide an equitable work environment that aligns with Equinix's core values.

📝 Enhancement Note: This role requires a strong understanding of data center operations and the ability to work effectively in a team environment. Familiarity with Equinix's standard operating procedures and commitment to providing excellent customer service are essential for success in this position.

💻 Primary Responsibilities

Facility/Infrastructure Maintenance:
- Perform site inspections and monitor building and data center alarms.
- Conduct preventative maintenance on site infrastructure or manage vendors.
- Undertake repairs and corrective maintenance.
- Assist the team lead in coordinating critical infrastructure.
Site Administration:
- Complete site logs and data gathering for permits, such as MOPs and scripts.
Incident Management:
- Respond to on-site incidents and act as required.
- Instruct on-site staff during simple incidents.
Work Orders:
- Complete complex work requests and circuit installations.
Collaboration:
- Effectively collaborate with internal and external departments.
- Provide input to peers for complex/critical maintenance activities.
- Work through issues in a confident, positive manner, influencing without authority.
Additional Projects:
- Carry out more complex infrastructure projects as assigned.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent

Experience: 3+ years of experience in data center operations or a related field

Required Skills:

Proven experience in facility maintenance and infrastructure management.
Strong understanding of preventative maintenance procedures.
Excellent incident management skills.
Ability to work effectively in a team environment.
Proficiency in completing complex work requests and circuit installations.
Strong collaboration skills and the ability to influence without authority.

Preferred Skills:

Experience with data center-specific infrastructure and systems.
Familiarity with Equinix's standard operating procedures.
Knowledge of data center industry best practices and trends.
Proven ability to manage vendors and coordinate critical infrastructure.

📝 Enhancement Note: While a high school diploma is the minimum requirement, candidates with additional relevant certifications (e.g., Data Center Design Professional, Certified Data Center Management Professional) may be preferred. Equinix values candidates with a strong commitment to continuous learning and professional development.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

A portfolio showcasing relevant experience in data center operations, facility maintenance, and infrastructure management.
Examples of successful incident management and problem-solving strategies.
Demonstrated ability to collaborate effectively with cross-functional teams.

Technical Documentation:

Detailed documentation of preventative maintenance procedures and work orders.
Evidence of data center industry knowledge and best practices.
Examples of successful project management and coordination of critical infrastructure.

📝 Enhancement Note: While a traditional portfolio may not be required for this role, candidates should be prepared to discuss their relevant experience, achievements, and problem-solving strategies during the interview process.

💵 Compensation & Benefits

Salary Range: SGD 4,500 - 6,000 per month (Estimated based on market research and Equinix's compensation structure for mid-level data center operations roles in Singapore)

Benefits:

Comprehensive health insurance and dental plans.
Retirement savings plans with company matching contributions.
Employee stock purchase plan.
Generous time-off policies, including vacation, sick leave, and paid holidays.
Employee assistance programs and wellness initiatives.
Opportunities for professional development and career growth.

Working Hours: Full-time (40 hours per week), with on-call rotations for incident management and critical infrastructure support.

📝 Enhancement Note: The estimated salary range is based on market research and Equinix's compensation structure for mid-level data center operations roles in Singapore. Actual compensation may vary based on factors such as experience, skills, and individual performance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Data center and colocation services, with a focus on providing digital infrastructure for global businesses.

Company Size: Large (over 10,000 employees worldwide), with a global presence in over 60 markets.

Founded: 1998, with a rich history of innovation and growth in the data center industry.

Team Structure:

Data Center Operations teams, responsible for maintaining critical facilities infrastructure.
Site Administration teams, managing day-to-day operations and logistics.
Incident Management teams, responding to and resolving on-site incidents.
Work Order teams, completing complex work requests and circuit installations.
Collaboration and cross-functional teams, working together to deliver best-in-class service to customers.

Development Methodology:

Equinix follows industry-standard data center operations best practices and procedures.
The company emphasizes continuous improvement, regular training, and professional development.
Equinix encourages a culture of collaboration, innovation, and customer focus.

Company Website: Equinix

📝 Enhancement Note: Equinix's company culture emphasizes diversity, inclusion, and providing an equitable work environment. The company values employees who are committed to continuous learning, collaboration, and delivering exceptional customer service.

📈 Career & Growth Analysis

Data Center Operations Career Level: This role is a mid-level position within Equinix's data center operations team. The primary responsibility is to maintain critical facilities infrastructure, ensuring high availability and optimal performance. This role requires a strong understanding of data center operations and the ability to work effectively in a team environment.

Reporting Structure: This role reports directly to the Team Lead for Data Center Operations. The team lead is responsible for coordinating the activities of the data center operations team and ensuring that critical infrastructure is maintained and optimized.

Technical Impact: The primary technical impact of this role is the maintenance and optimization of critical facilities infrastructure in Equinix's data centers. This includes performing site inspections, monitoring alarms, conducting preventative maintenance, and responding to incidents. The successful candidate will play a crucial role in ensuring that Equinix's data centers operate at peak performance and provide exceptional service to customers.

Growth Opportunities:

Technical Skill Development: Equinix offers opportunities for professional development and career growth, including training programs, certifications, and mentorship opportunities.
Technical Leadership: With experience and demonstrated success in data center operations, candidates may have the opportunity to move into technical leadership roles, such as Team Lead or Manager positions.
Architecture Decisions: As candidates gain experience and expertise, they may have the opportunity to contribute to architecture decisions and strategic planning for Equinix's data center infrastructure.

📝 Enhancement Note: Equinix's career growth opportunities are tailored to the individual employee's skills, experience, and aspirations. The company encourages employees to take ownership of their career development and provides the resources and support necessary to achieve their goals.

🌐 Work Environment

Office Type: Equinix's data centers are state-of-the-art facilities designed to provide optimal performance and security for critical infrastructure. The work environment is highly structured, with a focus on efficiency, organization, and attention to detail.

Office Location(s): Singapore, with potential opportunities for global rotation or transfer based on business needs and individual performance.

Workspace Context:

Collaborative Workspace: Equinix's data centers are designed to facilitate collaboration and communication between team members, with open floor plans and shared workspaces.
Specialized Equipment: The data center environment requires specialized equipment, such as servers, networking gear, and monitoring tools. Employees are expected to be proficient in using this equipment and maintaining it in optimal condition.
Cross-functional Collaboration: Equinix's data center operations teams work closely with other departments, such as IT, security, and customer service, to ensure that critical infrastructure is maintained and optimized.

Work Schedule: Full-time (40 hours per week), with on-call rotations for incident management and critical infrastructure support. The work schedule may vary based on business needs and individual performance.

📝 Enhancement Note: Equinix's work environment is highly structured and focused on maintaining optimal performance and security for critical infrastructure. The company provides employees with the resources and support necessary to succeed in this challenging and rewarding role.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, cultural fit, and understanding of the role's requirements.
Technical Assessment: A hands-on assessment of the candidate's ability to perform data center operations tasks, such as site inspections, alarm monitoring, and preventative maintenance.
Behavioral Interview: A discussion of the candidate's problem-solving skills, teamwork, and adaptability in a data center operations environment.
Final Interview: A conversation with the hiring manager or a senior member of the data center operations team to discuss the candidate's fit for the role and the team.

Portfolio Review Tips:

Highlight relevant experience in data center operations, facility maintenance, and infrastructure management.
Showcase successful incident management and problem-solving strategies.
Demonstrate the ability to collaborate effectively with cross-functional teams.

Technical Challenge Preparation:

Familiarize yourself with Equinix's standard operating procedures and data center industry best practices.
Brush up on your knowledge of data center-specific infrastructure and systems.
Prepare for hands-on assessments of your ability to perform data center operations tasks.

ATS Keywords: Data Center Operations, Facility Maintenance, Infrastructure Management, Preventative Maintenance, Incident Management, Site Administration, Collaboration, Project Management, Data Center Industry, Critical Infrastructure, High Availability, Optimal Performance.

📝 Enhancement Note: Equinix's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit for the data center operations team. The company values candidates who are committed to continuous learning, collaboration, and delivering exceptional customer service.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Equinix's data centers are designed to provide optimal performance, security, and scalability for critical infrastructure.
The company's data centers are equipped with state-of-the-art servers, networking gear, and monitoring tools.
Equinix's data centers are certified to industry-standard data center design and operations best practices, such as the Uptime Institute's Tier III and Tier IV certifications.

Data Center Management Tools:

Equinix uses industry-standard data center management tools to monitor and optimize critical infrastructure.
These tools include building management systems, data center infrastructure management (DCIM) software, and remote monitoring and management (RMM) platforms.
Equinix's data center management tools are designed to provide real-time visibility into the performance and health of critical infrastructure, enabling proactive management and optimization.

📝 Enhancement Note: Equinix's data center infrastructure and management tools are designed to provide optimal performance, security, and scalability for critical infrastructure. The company's data centers are certified to industry-standard data center design and operations best practices, ensuring that critical infrastructure is maintained and optimized in accordance with the highest industry standards.

👥 Team Culture & Values

Data Center Operations Values:

Customer Focus: Equinix's data center operations teams are committed to providing exceptional customer service and ensuring that critical infrastructure meets the needs of Equinix's global customer base.
Collaboration: Equinix's data center operations teams work closely with other departments, such as IT, security, and customer service, to ensure that critical infrastructure is maintained and optimized.
Continuous Improvement: Equinix's data center operations teams are committed to continuous learning and improvement, regularly reviewing and updating standard operating procedures and best practices.
Safety and Compliance: Equinix's data center operations teams are responsible for maintaining a safe and secure work environment, ensuring compliance with industry standards and regulations.

Collaboration Style:

Cross-functional Integration: Equinix's data center operations teams work closely with other departments, such as IT, security, and customer service, to ensure that critical infrastructure is maintained and optimized.
Code Review Culture: Equinix's data center operations teams follow industry-standard best practices for data center operations, regularly reviewing and updating standard operating procedures and best practices.
Knowledge Sharing: Equinix's data center operations teams encourage knowledge sharing and continuous learning, providing opportunities for professional development and career growth.

📝 Enhancement Note: Equinix's data center operations teams are committed to providing exceptional customer service, collaborating effectively with other departments, and continuously learning and improving. The company values employees who are dedicated to delivering high-quality results and contributing to the success of the team.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Incident Management: Equinix's data center operations teams are responsible for responding to and resolving incidents in real-time, requiring strong problem-solving skills and the ability to work effectively under pressure.
Critical Infrastructure Coordination: Equinix's data center operations teams are responsible for coordinating the activities of multiple teams and vendors, ensuring that critical infrastructure is maintained and optimized.
Emerging Technologies: Equinix's data center operations teams are expected to stay up-to-date with emerging technologies and industry trends, continuously learning and adapting to new tools and best practices.

Learning & Development Opportunities:

Training Programs: Equinix offers a range of training programs, certifications, and mentorship opportunities to support the professional development and career growth of its data center operations teams.
Conference Attendance: Equinix encourages its employees to attend industry conferences and events, providing opportunities to network with peers, learn from experts, and stay up-to-date with emerging technologies and best practices.
Technical Mentorship: Equinix's data center operations teams provide opportunities for technical mentorship, with experienced team members sharing their knowledge and expertise with less experienced colleagues.

📝 Enhancement Note: Equinix's data center operations teams face a range of technical challenges, from incident management and critical infrastructure coordination to staying up-to-date with emerging technologies. The company provides a range of learning and development opportunities to support the professional growth and career development of its employees.

💡 Interview Preparation

Technical Questions:

Data Center Operations Fundamentals: Be prepared to discuss your understanding of data center operations best practices, standard operating procedures, and industry trends.
Incident Management Strategies: Be prepared to discuss your experience with incident management and problem-solving in a data center operations environment.
Data Center Infrastructure: Be prepared to discuss your knowledge of data center-specific infrastructure and systems, as well as your ability to maintain and optimize critical infrastructure.

Company & Culture Questions:

Equinix's Data Center Operations: Be prepared to discuss your understanding of Equinix's data center operations teams, their responsibilities, and their role in delivering exceptional customer service.
Data Center Industry Trends: Be prepared to discuss your knowledge of emerging technologies and industry trends in data center operations.
Customer Focus: Be prepared to discuss your commitment to providing exceptional customer service and ensuring that critical infrastructure meets the needs of Equinix's global customer base.

Portfolio Presentation Strategy:

Live Demonstration: Be prepared to demonstrate your ability to perform data center operations tasks, such as site inspections, alarm monitoring, and preventative maintenance, using Equinix's standard operating procedures and tools.
Case Study Presentation: Be prepared to present a case study of a successful incident management or problem-solving strategy, highlighting your ability to collaborate effectively with cross-functional teams and deliver exceptional results.
Technical Deep Dive: Be prepared to discuss your technical expertise in data center-specific infrastructure and systems, as well as your ability to maintain and optimize critical infrastructure in accordance with industry best practices.

📝 Enhancement Note: Equinix's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit for the data center operations team. The company values candidates who are committed to continuous learning, collaboration, and delivering exceptional customer service.

📌 Application Steps

To apply for this data center critical facilities VI position at Equinix:

Submit your application through the application link.
Customize your resume with relevant experience in data center operations, facility maintenance, and infrastructure management.
Prepare for the phone/video screen by reviewing Equinix's standard operating procedures and data center industry best practices.
Brush up on your knowledge of data center-specific infrastructure and systems in preparation for the technical assessment.
Research Equinix's company culture, values, and data center operations teams to prepare for the behavioral interview and final interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center operations industry-standard assumptions. All details should be verified directly with Equinix before making application decisions.

Data Center Critical Facilities VI