📍 Job Overview

Job Title: Data Center Critical Facilities V
Company: Equinix
Location: DC22 Washington DC, United States
Job Type: On-site
Category: Data Center Operations
Date Posted: 2025-06-11
Experience Level: 2-5 years
Remote Status: On-site only

🚀 Role Summary

Maintain critical facility infrastructure, ensuring optimal performance and minimal downtime.
Collaborate with vendors and stakeholders to resolve incidents and implement energy efficiency measures.
Troubleshoot and repair complex facility systems, requiring considerable skilled judgement and initiative.

📝 Enhancement Note: This role involves hands-on maintenance and repair work, with a focus on critical facility components and systems. It requires a deep understanding of standard operating procedures and the ability to make recommendations for solutions.

💻 Primary Responsibilities

Facility Maintenance: Perform specialized preventative and corrective maintenance on critical facility components and systems. Monitor the Building Monitoring System (BMS) and resolve alarms for specialized issues.
Vendor Support: Coordinate and direct vendors on skilled tasks, ensuring maintenance activities are carried out per standards and requirements. Track and implement the work approval process for service providers for critical maintenance.
Site Administration & Incident Support: Respond to on-site incidents, perform Root Cause Analysis (RCA), and make recommendations for solutions. Support the on-site staff during incidents and ensure processes and procedures are followed.
Work Orders & Additional Projects: Complete skilled work requests and circuit installations. Carry out more complex infrastructure projects and support life cycle maintenance/end of life replacements.
Collaboration: Collaborate with others to resolve difficult facility incidents. Inform stakeholders of inventory needs and act as a mentor to others in resolving incidents.

📝 Enhancement Note: This role requires a strong focus on preventative maintenance, incident response, and collaboration with vendors and stakeholders. It involves working with complex systems and making critical decisions under pressure.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent

Experience: 3+ years of experience in facility maintenance, data center operations, or a related field

Required Skills:

Proven experience in facility maintenance, data center operations, or a related field
Strong understanding of standard operating procedures
Proficiency in using Building Monitoring Systems (BMS)
Experience with plumbing, fire suppression, and life-safety systems
Ability to troubleshoot and repair complex systems
Excellent communication and collaboration skills
Strong problem-solving skills and the ability to make recommendations for solutions

Preferred Skills:

Experience with energy efficiency measures and sustainability practices
Knowledge of data center infrastructure management (DCIM) tools
Familiarity with data center design and architecture
Experience with incident management and Root Cause Analysis (RCA)

📝 Enhancement Note: This role requires a strong technical background in facility maintenance, with a focus on critical facility components and systems. Candidates should have a proven track record of troubleshooting and repairing complex systems, as well as excellent communication and collaboration skills.

📊 Portfolio & Project Requirements

Portfolio Essentials:

A portfolio showcasing previous facility maintenance and repair work, with a focus on critical facility components and systems
Examples of incident response and Root Cause Analysis (RCA) reports
Demonstrations of energy efficiency measures and sustainability practices implemented

Technical Documentation:

Detailed documentation of standard operating procedures for facility maintenance and repair work
Records of vendor coordination and work approval processes
Incident reports and Root Cause Analysis (RCA) documentation

📝 Enhancement Note: While a portfolio is not explicitly required for this role, providing examples of previous facility maintenance and repair work, incident response, and energy efficiency measures can help demonstrate the candidate's skills and experience.

💵 Compensation & Benefits

Salary Range: $67,000 to $101,000 per year (targeted pay range for the listed location)

Benefits:

Bonus
Equity
Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and more. Details can be found in the USA Benefits eBook.

Working Hours: 40 hours per week, with on-call rotations for incident response

📝 Enhancement Note: The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Equinix is a global data center and cloud services provider, with a focus on digital infrastructure and interconnection.

Company Size: Equinix is a large, global company with over 260 data centers across the globe. This role is part of the operations team, which is responsible for maintaining and operating these critical facilities.

Founded: Equinix was founded in 1998 and has since grown to become a leading provider of data center services and interconnection solutions.

Team Structure:

The operations team is responsible for maintaining and operating Equinix's global data center portfolio
This role will work closely with vendors, stakeholders, and other members of the operations team to ensure optimal facility performance and minimal downtime
The operations team is organized into regional and local teams, with a focus on collaboration and knowledge sharing

Development Methodology:

Equinix follows a structured approach to facility maintenance and repair, with a focus on preventative maintenance and incident response
The company uses a variety of tools and systems to monitor and manage its data center portfolio, including Building Monitoring Systems (BMS) and data center infrastructure management (DCIM) tools
Equinix is committed to sustainability and energy efficiency, and the operations team plays a critical role in implementing and maintaining these initiatives

Company Website: Equinix

📝 Enhancement Note: Equinix is a global leader in data center services and interconnection, with a strong focus on sustainability and energy efficiency. The operations team plays a critical role in maintaining and operating the company's global data center portfolio, ensuring optimal performance and minimal downtime.

📈 Career & Growth Analysis

Operations Team Role: This role is part of the operations team, which is responsible for maintaining and operating Equinix's global data center portfolio. The operations team is organized into regional and local teams, with a focus on collaboration and knowledge sharing.

Career Progression:

Operations Technician: Entry-level role focused on performing routine maintenance and repair work under the supervision of more experienced team members
Senior Operations Technician: Experienced role with additional responsibilities for incident response, vendor coordination, and project management
Team Lead: Lead a team of operations technicians, responsible for day-to-day operations, incident response, and project management
Manager: Manage a team of operations technicians and team leads, responsible for strategic planning, budgeting, and resource allocation
Director: Lead a regional or global operations team, responsible for strategic planning, budgeting, and resource allocation across multiple data centers

Growth Opportunities:

Technical Skills Development: Equinix offers training and development opportunities to help employees develop their technical skills and advance their careers
Leadership Development: Equinix provides leadership development programs to help employees develop the skills and knowledge needed to take on leadership roles within the company
Cross-Functional Collaboration: Equinix encourages collaboration and knowledge sharing across different teams and departments, providing opportunities for employees to gain exposure to different aspects of the business

📝 Enhancement Note: Equinix offers a clear career progression path for operations team members, with opportunities for technical skills development, leadership development, and cross-functional collaboration. The company's global presence and focus on digital infrastructure provide ample opportunities for growth and advancement.

🌐 Work Environment

Office Type: On-site, with a focus on critical facility maintenance and repair work

Office Location(s): DC22 Washington DC, United States

Workspace Context:

Critical Facility Maintenance: This role involves working with critical facility components and systems, requiring a strong focus on safety and attention to detail
Vendor Coordination: This role involves working closely with vendors and stakeholders to coordinate maintenance activities and resolve incidents
Incident Response: This role requires the ability to respond quickly and effectively to incidents, with a focus on minimizing downtime and maintaining optimal facility performance

Work Schedule:

Regular Hours: 40 hours per week, with a focus on preventative maintenance and routine repair work
On-Call Rotations: Equinix maintains a 24/7 operations team to ensure optimal facility performance and minimal downtime. This role will be part of an on-call rotation, responsible for incident response and escalation management

📝 Enhancement Note: This role involves working on-site in a critical facility environment, with a focus on safety, attention to detail, and incident response. The on-call rotation ensures that the operations team is available 24/7 to maintain optimal facility performance and minimal downtime.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss the role, qualifications, and expectations
On-Site Interview: A visit to the DC22 Washington DC data center to tour the facility, meet the team, and participate in a series of interviews focused on technical skills, problem-solving, and cultural fit
Final Interview: A final interview with senior leadership to discuss the role, career progression, and next steps

Portfolio Review Tips:

Portfolio Structure: Organize the portfolio by facility type, system, or component, with a focus on critical facility components and systems
Case Studies: Include case studies of previous facility maintenance and repair work, with a focus on incident response, energy efficiency, and sustainability practices
Technical Documentation: Include detailed documentation of standard operating procedures, incident reports, and Root Cause Analysis (RCA) reports

Technical Challenge Preparation:

Facility Maintenance: Brush up on facility maintenance best practices, with a focus on critical facility components and systems
Incident Response: Review incident response procedures and practice troubleshooting complex systems under pressure
Root Cause Analysis: Familiarize yourself with Root Cause Analysis (RCA) techniques and practice applying them to facility incidents

ATS Keywords: Facility Maintenance, Data Center Operations, Preventative Maintenance, Corrective Maintenance, Building Monitoring System, Plumbing, Fire Suppression, Life-Safety Systems, Energy Efficiency, Vendor Coordination, Root Cause Analysis, Troubleshooting, Mechanical Systems, Electrical Systems, Collaboration, Mentoring

📝 Enhancement Note: The interview process for this role involves a phone screen, on-site interview, and final interview with senior leadership. The portfolio review tips and technical challenge preparation focus on facility maintenance, incident response, and Root Cause Analysis (RCA). The ATS keywords are tailored to the specific requirements of the role.

🛠 Technology Stack & Web Infrastructure

Facility Management Tools:

Building Monitoring System (BMS)
Computerized Maintenance Management System (CMMS)
Data center infrastructure management (DCIM) tools

Safety & Compliance Tools:

Safety management systems (SMS)
Occupational health and safety (OHS) management systems
Environmental management systems (EMS)

📝 Enhancement Note: This role requires proficiency in using facility management tools, safety and compliance tools, and data center infrastructure management (DCIM) tools. The specific tools used may vary depending on the data center and regional requirements.

👥 Team Culture & Values

Operations Team Values:

Safety First: Prioritize safety in all aspects of facility maintenance and repair work
Attention to Detail: Maintain a strong focus on safety and attention to detail in all aspects of facility maintenance and repair work
Collaboration: Work closely with vendors, stakeholders, and other members of the operations team to ensure optimal facility performance and minimal downtime
Continuous Improvement: Continuously seek opportunities to improve facility maintenance and repair processes, with a focus on energy efficiency and sustainability

Collaboration Style:

Cross-Functional Collaboration: Work closely with vendors, stakeholders, and other members of the operations team to ensure optimal facility performance and minimal downtime
Knowledge Sharing: Share knowledge and best practices with other members of the operations team to improve facility maintenance and repair processes
Mentoring: Provide mentoring and guidance to less experienced team members to help them develop their skills and advance their careers

📝 Enhancement Note: The operations team at Equinix is committed to safety, attention to detail, collaboration, and continuous improvement. The team works closely with vendors, stakeholders, and other members of the operations team to ensure optimal facility performance and minimal downtime.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Critical Facility Components: Work with critical facility components and systems, requiring a strong focus on safety and attention to detail
Incident Response: Respond quickly and effectively to incidents, with a focus on minimizing downtime and maintaining optimal facility performance
Energy Efficiency: Implement energy efficiency measures and sustainability practices to reduce the environmental impact of data center operations

Learning & Development Opportunities:

Technical Skills Development: Equinix offers training and development opportunities to help employees develop their technical skills and advance their careers
Leadership Development: Equinix provides leadership development programs to help employees develop the skills and knowledge needed to take on leadership roles within the company
Cross-Functional Collaboration: Equinix encourages collaboration and knowledge sharing across different teams and departments, providing opportunities for employees to gain exposure to different aspects of the business

📝 Enhancement Note: The technical challenges for this role involve working with critical facility components and systems, incident response, and energy efficiency. The learning and development opportunities focus on technical skills development, leadership development, and cross-functional collaboration.

💡 Interview Preparation

Technical Questions:

Facility Maintenance: Describe your experience with facility maintenance, with a focus on critical facility components and systems
Incident Response: Walk through a scenario of responding to a facility incident, with a focus on troubleshooting complex systems under pressure
Root Cause Analysis: Explain your approach to Root Cause Analysis (RCA) and provide an example of a time when you applied it to a facility incident

Company & Culture Questions:

Company Culture: Describe what you understand about Equinix's company culture and how you think you would fit in
Team Dynamics: Explain how you would work with vendors, stakeholders, and other members of the operations team to ensure optimal facility performance and minimal downtime
Career Progression: Discuss your long-term career goals and how this role fits into your career progression plan

Portfolio Presentation Strategy:

Portfolio Structure: Organize the portfolio by facility type, system, or component, with a focus on critical facility components and systems
Case Studies: Include case studies of previous facility maintenance and repair work, with a focus on incident response, energy efficiency, and sustainability practices
Technical Documentation: Include detailed documentation of standard operating procedures, incident reports, and Root Cause Analysis (RCA) reports

📝 Enhancement Note: The technical questions for this role focus on facility maintenance, incident response, and Root Cause Analysis (RCA). The company and culture questions focus on Equinix's company culture, team dynamics, and career progression. The portfolio presentation strategy focuses on organizing the portfolio by facility type, system, or component, with a focus on critical facility components and systems.

📌 Application Steps

To apply for this Data Center Critical Facilities V position:

Submit your application through the application link.
Portfolio Customization: Tailor your portfolio to highlight facility maintenance and repair work, with a focus on critical facility components and systems, incident response, and energy efficiency.
Resume Optimization: Highlight your relevant experience in facility maintenance, data center operations, or a related field. Include specific examples of incident response, energy efficiency, and sustainability practices.
Technical Interview Preparation: Brush up on facility maintenance best practices, incident response procedures, and Root Cause Analysis (RCA) techniques. Practice troubleshooting complex systems under pressure and prepare for a series of interviews focused on technical skills, problem-solving, and cultural fit.
Company Research: Research Equinix's company culture, team dynamics, and career progression opportunities. Prepare for questions about your long-term career goals and how this role fits into your career progression plan.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations team industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Data Center Critical Facilities V