📍 Job Overview

• Job Title: Data Center Critical Facilities Engineer III
• Company: Equinix
• Location: Singapore, Singapore
• Job Type: On-site
• Category: Server Administration & Infrastructure
• Date Posted: June 24, 2025
• Experience Level: 0-2 years
• Remote Status: On-site

🚀 Role Summary

• Maintain and manage critical facilities infrastructure in a data center environment, ensuring optimal performance and minimal downtime.
• Collaborate with cross-functional teams to deliver best-in-class service to data center customers.
• Embrace diversity and provide an equitable work environment, aligning with Equinix's core values.

📝 Enhancement Note: This role focuses on maintaining critical infrastructure in a mission-critical environment, requiring strong technical skills and a commitment to customer satisfaction.

💻 Primary Responsibilities

• Facility/Infrastructure Maintenance:

  • Perform site inspections and monitor building and Data Center alarms.
  • Conduct preventative maintenance on site infrastructure and manage vendors.
  • Assist senior staff in repairs and corrective maintenance.
  • Perform site rounds on all critical areas and systems.

• Site Administration:

  • Maintain notes and records of activity fulfillment in the ticketing system.
  • Complete site logs and data gathering for permits, such as MOPs and script members.
  • Close preventive maintenance work orders and file service reports.

• Customer Management:

  • Perform site capacity audits and complete basic work requests and circuit installations/terminations.
  • Support customer satisfaction through timely adherence to order execution requirements.
  • Deliver quality customer service experience when interfacing with customers.

• Incident Management:

  • Assist senior staff in responding to on-site incidents and act as directed.
  • Be the primary responder to incidents and perform necessary escalations.
  • Support duty Engineers for the resolution of incidents.

• Collaboration:

  • Provide assistance to the department during routine maintenance activities.
  • Support projects under close supervision.

🎓 Skills & Qualifications

Education: Higher Nitec/Diploma in an Engineering field required.

Experience: 1+ years of experience in critical facility engineering, electrical maintenance, or a similar role within a data center or critical infrastructure environment preferred.

Required Skills:

• Technical knowledge in HVAC, electrical maintenance, and fire suppression systems.
• Ability to handle heavy loads and perform hands-on activities in tight spaces.
• Strong customer service skills and incident management capabilities.

Preferred Skills:

• Experience with data center or critical infrastructure environments.
• Familiarity with ticketing systems and preventive maintenance processes.

📝 Enhancement Note: While a Higher Nitec/Diploma in an Engineering field is required, candidates with relevant experience in data center or critical infrastructure environments may be considered.

📊 Web Portfolio & Project Requirements (N/A - Server Administration & Infrastructure role)

💵 Compensation & Benefits

Salary Range: SGD 4,000 - 6,000 per month (Estimated based on local market standards for entry-level server administration and infrastructure roles in Singapore)

Benefits:

• Competitive benefits package (Details not specified)
• Opportunities for career growth and development within Equinix

Working Hours: 40 hours per week, with on-call rotations for incident management.

📝 Enhancement Note: The salary range is estimated based on local market standards for entry-level server administration and infrastructure roles in Singapore. Actual salary may vary depending on the candidate's qualifications and experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Data Center and Colocation Services

Company Size: Large (Over 10,000 employees)

Founded: 1998

Team Structure:

• The Data Center Critical Facilities Engineer III role reports directly to the Data Center Manager.
• Works closely with various teams, including Operations, Facilities, and Customer Support.

Development Methodology:

• Equinix follows a structured approach to data center management, focusing on preventative maintenance, incident response, and customer satisfaction.
• The company emphasizes collaboration and continuous improvement.

Company Website: https://www.equinix.com/

📝 Enhancement Note: Equinix is a global leader in data center and colocation services, with a strong focus on providing best-in-class service to its customers. The company's culture emphasizes collaboration, continuous improvement, and a commitment to customer satisfaction.

📈 Career & Growth Analysis

Server Administration Career Level: Entry-level to Mid-level (Based on experience and role requirements)

Reporting Structure: Reports directly to the Data Center Manager, with opportunities for growth into more senior roles within the Operations or Facilities teams.

Technical Impact: Maintains critical facility infrastructure, ensuring optimal performance and minimal downtime, which directly impacts data center customers' operations and user experience.

Growth Opportunities:

• Progression into more senior roles within the Operations or Facilities teams, such as Data Center Manager or Senior Critical Facilities Engineer.
• Opportunities to develop technical expertise in specific areas, such as electrical maintenance, HVAC, or fire suppression systems.

📝 Enhancement Note: This role offers opportunities for career growth within Equinix, with potential progression into more senior roles within the Operations or Facilities teams. Additionally, candidates can develop their technical expertise in specific areas relevant to data center infrastructure management.

🌐 Work Environment

Office Type: On-site, with a focus on maintaining critical facilities infrastructure in a data center environment.

Office Location(s): Singapore, Singapore

Workspace Context:

• The primary workspace is the data center environment, with a focus on maintaining critical facilities infrastructure.
• The role may require working in tight spaces and handling heavy loads.
• Collaboration with various teams, including Operations, Facilities, and Customer Support.

Work Schedule: 40 hours per week, with on-call rotations for incident management.

📝 Enhancement Note: This role requires a strong commitment to on-site work, with a focus on maintaining critical facilities infrastructure in a data center environment. The role may involve working in tight spaces and handling heavy loads, and candidates should be prepared for on-call rotations for incident management.

📄 Application & Technical Interview Process

Interview Process:

1. Initial phone or video screen to assess communication skills and basic qualifications.
2. On-site interview, including a tour of the data center and a hands-on assessment of the candidate's ability to perform the required tasks.
3. Final interview with the Data Center Manager or a member of the Human Resources team to discuss the candidate's fit for the role and the company culture.

Portfolio Review Tips: (N/A - Server Administration & Infrastructure role)

Technical Challenge Preparation:

• Familiarize yourself with the data center environment and the equipment used to maintain critical facilities infrastructure.
• Prepare for hands-on assessments of your ability to perform the required tasks, such as inspecting and maintaining HVAC systems, electrical maintenance, and fire suppression systems.
• Brush up on your incident management and customer service skills, as these are essential components of the role.

ATS Keywords: (N/A - Server Administration & Infrastructure role)

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical skills and their ability to perform the required tasks in a data center environment. Hands-on assessments and on-site tours are essential components of the interview process, allowing the hiring manager to evaluate the candidate's fit for the role and the company culture.

🛠 Technology Stack & Server Infrastructure

Server Technologies:

• Equinix uses various server technologies to maintain critical facilities infrastructure, including HVAC systems, electrical maintenance, and fire suppression systems.
• Familiarity with these systems and the ability to perform preventative maintenance and corrective repairs are essential for this role.

Infrastructure Tools:

• Equinix uses various infrastructure tools to manage and maintain critical facilities infrastructure, including ticketing systems and preventive maintenance software.
• Familiarity with these tools and the ability to use them effectively are essential for this role.

📝 Enhancement Note: This role requires a strong understanding of the server technologies and infrastructure tools used to maintain critical facilities infrastructure in a data center environment. Candidates should be familiar with these systems and able to perform preventative maintenance and corrective repairs as needed.

👥 Team Culture & Values

Data Center Infrastructure Values:

• Equinix values strong technical skills, a commitment to customer satisfaction, and a focus on maintaining critical facilities infrastructure in a mission-critical environment.
• The company emphasizes collaboration, continuous improvement, and a commitment to providing best-in-class service to its customers.

Collaboration Style:

• Equinix fosters a collaborative work environment, with a focus on cross-functional teamwork and continuous improvement.
• The company encourages open communication and encourages team members to share their ideas and insights to improve data center operations and customer satisfaction.

📝 Enhancement Note: Equinix values strong technical skills, a commitment to customer satisfaction, and a focus on maintaining critical facilities infrastructure in a mission-critical environment. The company emphasizes collaboration, continuous improvement, and a commitment to providing best-in-class service to its customers.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Maintaining critical facilities infrastructure in a mission-critical environment, with a focus on minimizing downtime and ensuring optimal performance.
• Responding to incidents and troubleshooting issues as they arise, often under tight deadlines.
• Staying up-to-date with the latest developments in data center infrastructure management and incorporating new technologies and best practices into the role.

Learning & Development Opportunities:

• Opportunities to develop technical expertise in specific areas, such as electrical maintenance, HVAC, or fire suppression systems.
• Training and development opportunities to advance career progression within Equinix.
• Opportunities to work with and learn from experienced data center professionals.

📝 Enhancement Note: This role presents technical challenges related to maintaining critical facilities infrastructure in a mission-critical environment. Candidates should be prepared to respond to incidents and troubleshoot issues as they arise, often under tight deadlines. Additionally, the role offers opportunities to develop technical expertise and advance career progression within Equinix.

💡 Interview Preparation

Technical Questions:

• Be prepared to discuss your experience with data center infrastructure management, including preventative maintenance, incident response, and customer service.
• Familiarize yourself with the data center environment and the equipment used to maintain critical facilities infrastructure.
• Brush up on your incident management and customer service skills, as these are essential components of the role.

Company & Culture Questions:

• Research Equinix's data center services and understand the company's commitment to providing best-in-class service to its customers.
• Prepare for questions about your ability to work collaboratively and contribute to a positive work environment.
• Be prepared to discuss your long-term career goals and how this role fits into your career development plans.

Portfolio Presentation Strategy: (N/A - Server Administration & Infrastructure role)

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical skills and their ability to perform the required tasks in a data center environment. Candidates should be prepared to discuss their experience with data center infrastructure management, incident response, and customer service. Additionally, candidates should research Equinix's data center services and understand the company's commitment to providing best-in-class service to its customers.

📌 Application Steps

To apply for this Data Center Critical Facilities Engineer III position:

• Submit your application through the application link here.
• Prepare for a phone or video screen to assess your communication skills and basic qualifications.
• Familiarize yourself with the data center environment and the equipment used to maintain critical facilities infrastructure.
• Brush up on your incident management and customer service skills, as these are essential components of the role.
• Research Equinix's data center services and understand the company's commitment to providing best-in-class service to its customers.
• Prepare for on-site interviews, including hands-on assessments of your ability to perform the required tasks.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and server administration and infrastructure industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.