Data Center Chief Engineer, Data Center Eng Ops
π Job Overview
- Job Title: Data Center Chief Engineer, Data Center Eng Ops
- Company: Amazon
- Location: Fairless Hills, Pennsylvania
- Job Type: On-site
- Category: Server Administration & Infrastructure
- Date Posted: June 3, 2025
- Experience Level: 5-10 years
- Remote Status: No
π Role Summary
- Primary Responsibility: Maintain and manage critical data center facilities and electrical/mechanical equipment to ensure high uptime and efficiency.
- Key Skills: Electrical/Mechanical Engineering, Data Center Operations, Troubleshooting, Project Management, Team Leadership, Safety Compliance.
- Reporting Structure: This role reports directly to the Facility Manager and is responsible for leading a team of Engineering Operations Technicians.
π Enhancement Note: This role requires a strong background in electrical and mechanical engineering, with a focus on data center operations and troubleshooting. The ideal candidate will have experience leading teams and managing projects to improve facility efficiency.
π» Primary Responsibilities
- Facility Management: Act as the primary escalation point for all facilities-related issues, overseeing the operation and management of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Troubleshooting: Perform root cause analysis of equipment failures and troubleshoot facility issues within internal Service Level Agreements (SLAs).
- Team Leadership: Provide training and guidance to Engineering Operations Technicians and work with the Facility Manager to set team culture.
- Project Management: Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams. Assist in the build-out of new facilities and projects to increase current facility efficiency.
- Safety & Communication: Ensure all safety procedures are adhered to by vendor and Amazon staff. Communicate complex technical information to non-technical audiences and collaborate with IT managers and other business leaders to coordinate projects and optimize plant safety, performance, reliability, and efficiency.
- Reporting: Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
π Enhancement Note: This role requires strong problem-solving skills, with a focus on root cause analysis and troubleshooting. The ideal candidate will have experience working with critical systems and managing projects to improve facility efficiency.
π Skills & Qualifications
Education: Technical (Military/Trade School) training or degree in a relevant field (e.g., electrical, mechanical).
Experience: 3+ years of electrical or mechanical experience and 3+ years of data center or mission-critical facilities experience.
Required Skills:
- Electrical/Mechanical Engineering
- Data Center Operations
- Troubleshooting
- Project Management
- Team Leadership
- Safety Compliance
- Root Cause Analysis
- Training
- Communication
- Microsoft Excel, Word, Outlook
Preferred Skills:
- 4+ years of Data Center Engineering Experience
- Associates or Bachelorβs Degree
- Experience leading a team
π Enhancement Note: This role requires a strong background in electrical and mechanical engineering, with a focus on data center operations and troubleshooting. The ideal candidate will have experience leading teams and managing projects to improve facility efficiency.
π Web Portfolio & Project Requirements
- Portfolio Essentials: Demonstrate experience with electrical and mechanical systems, data center operations, and troubleshooting through case studies or projects. Highlight any experience leading teams or managing projects to improve facility efficiency.
- Technical Documentation: Showcase your ability to analyze and report on facility performance, including root cause analysis, project management, and safety compliance.
π Enhancement Note: While a portfolio is not explicitly required for this role, demonstrating relevant experience and skills through case studies or projects can help strengthen your application.
π΅ Compensation & Benefits
Salary Range: $85,000 - $120,000 per year (based on regional market data and experience level)
Benefits:
- Comprehensive health, dental, and vision plans
- Retirement savings plans and company match
- Generous time off and leave policies
- Employee discounts and other perks
Working Hours: 40 hours per week, with the possibility of working outside of normal business hours for routine maintenance and responding to out-of-hours emergency calls.
π Enhancement Note: The salary range provided is an estimate based on regional market data and experience level. Actual compensation may vary based on factors such as skills, qualifications, and business needs.
π― Team & Company Context
π’ Company Culture
Industry: E-commerce and Cloud Computing
Company Size: Large (over 1,000,000 employees)
Founded: 1994
Team Structure:
- The AWS Infrastructure Services team consists of various roles, including software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
- The team works collaboratively across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers.
Development Methodology:
- AWS follows Agile methodologies for software development and project management.
- The team works with external support groups, including engineering, automation, processing, and finance, to manage projects from conception to completion.
Company Website: https://www.amazon.com/
π Enhancement Note: Amazon is a large, multinational company with a strong focus on innovation and customer satisfaction. The AWS Infrastructure Services team works collaboratively to maintain and improve the global infrastructure that supports AWS cloud services.
π Career & Growth Analysis
Web Technology Career Level: Senior-level role with a focus on data center operations, electrical/mechanical engineering, and team leadership.
Reporting Structure: This role reports directly to the Facility Manager and is responsible for leading a team of Engineering Operations Technicians.
Technical Impact: The Chief Engineer plays a crucial role in maintaining and improving the efficiency of data center facilities, ensuring high uptime and performance for AWS cloud services.
Growth Opportunities:
- Technical Growth: Expand your expertise in data center operations, electrical/mechanical engineering, and project management.
- Leadership Growth: Develop your leadership skills by managing teams and collaborating with cross-functional stakeholders.
- Architecture & Design: Contribute to the design and implementation of new facilities and projects to increase current facility efficiency.
π Enhancement Note: This role offers significant growth opportunities for individuals with a strong background in electrical and mechanical engineering, data center operations, and team leadership. The ideal candidate will be able to leverage their skills to improve facility efficiency and contribute to the success of AWS cloud services.
π Work Environment
Office Type: On-site, with the possibility of working outside of normal business hours for routine maintenance and responding to out-of-hours emergency calls.
Office Location(s): Fairless Hills, Pennsylvania
Workspace Context:
- Collaboration: Work closely with cross-functional teams, including Engineering Operations Technicians, Facility Managers, and external support groups.
- Tools & Equipment: Utilize Microsoft Excel, Word, and Outlook for day-to-day tasks. Work with various electrical and mechanical systems, including switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, and more.
- Safety: Maintain a strong focus on safety procedures and compliance to ensure the well-being of both Amazon and vendor staff.
Work Schedule: 40 hours per week, with the possibility of working outside of normal business hours for routine maintenance and responding to out-of-hours emergency calls.
π Enhancement Note: This role requires a strong commitment to safety and a willingness to work outside of normal business hours as needed. The ideal candidate will be able to thrive in a collaborative, fast-paced environment and maintain a strong focus on facility efficiency and performance.
π Application & Technical Interview Process
Interview Process:
- Phone Screen: A brief phone call to discuss your experience and qualifications for the role.
- On-site Interview: A visit to the Fairless Hills data center for a tour, facility walkthrough, and in-depth discussion about your experience and skills.
- Technical Assessment: A hands-on assessment of your electrical and mechanical troubleshooting skills, as well as your ability to perform root cause analysis and project management tasks.
- Final Interview: A discussion with the Facility Manager and other key stakeholders to assess your cultural fit and long-term potential within the organization.
Portfolio Review Tips:
- Highlight your experience with electrical and mechanical systems, data center operations, and troubleshooting through case studies or projects.
- Demonstrate your ability to analyze and report on facility performance, including root cause analysis, project management, and safety compliance.
- Showcase your leadership skills and experience managing teams to improve facility efficiency.
Technical Challenge Preparation:
- Brush up on your electrical and mechanical engineering knowledge, with a focus on data center operations and troubleshooting.
- Familiarize yourself with AWS cloud services and the AWS Infrastructure Services team's mission and values.
- Prepare for a hands-on assessment of your troubleshooting and project management skills.
ATS Keywords:
- Electrical/Mechanical Engineering: Electrical Engineering, Mechanical Engineering, Electrical Systems, Mechanical Systems, Troubleshooting, Root Cause Analysis
- Data Center Operations: Data Center, Mission-Critical Facilities, Facility Management, Critical Systems, Uptime, Performance
- Project Management: Project Management, Team Leadership, Stakeholder Communication, Safety Compliance
- Safety & Compliance: Safety Procedures, Safety Compliance, Emergency Services Management, Building Performance Analysis, Vendor Management
π Enhancement Note: The interview process for this role is designed to assess your technical skills and cultural fit within the AWS Infrastructure Services team. The ideal candidate will have a strong background in electrical and mechanical engineering, data center operations, and team leadership.
π Technology Stack & Web Infrastructure
Electrical/Mechanical Systems:
- Switchgear
- Generators
- UPS systems
- Power distribution equipment
- Chillers
- Cooling towers
- Computer room air handlers
- Building monitoring systems
- Wet cell batteries
- Associated systems (electrical, mechanical, and plumbing)
Tools & Software:
- Microsoft Excel, Word, and Outlook
- Building automation systems (e.g., Building Automation Software, Building Management System)
- Computerized Maintenance Management System (CMMS)
π Enhancement Note: This role requires a strong understanding of various electrical and mechanical systems, as well as the tools and software used to manage and maintain data center facilities.
π₯ Team Culture & Values
AWS Infrastructure Services Values:
- Customer Obsessed
- Ownership
- Invent & Simplify
- Learn & Be Curious
- Hire & Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
- Earn Trust
Collaboration Style:
- Cross-Functional Integration: Work closely with cross-functional teams, including Engineering Operations Technicians, Facility Managers, and external support groups.
- Code Review Culture: Collaborate with team members to review and improve electrical and mechanical systems, data center operations, and project management processes.
- Knowledge Sharing: Share your expertise and learn from others to continuously improve facility efficiency and performance.
π Enhancement Note: The AWS Infrastructure Services team values collaboration, innovation, and continuous learning. The ideal candidate will be able to thrive in a fast-paced, dynamic environment and contribute to the team's success.
β‘ Challenges & Growth Opportunities
Technical Challenges:
- Electrical/Mechanical Troubleshooting: Develop your skills in electrical and mechanical troubleshooting, with a focus on data center operations and critical systems.
- Root Cause Analysis: Improve your ability to perform root cause analysis and identify the underlying causes of equipment failures and facility issues.
- Project Management: Enhance your project management skills, with a focus on leading teams and managing projects to improve facility efficiency.
- Safety Compliance: Maintain a strong focus on safety procedures and compliance to ensure the well-being of both Amazon and vendor staff.
Learning & Development Opportunities:
- Technical Skill Development: Expand your expertise in electrical and mechanical engineering, data center operations, and project management through on-the-job training, workshops, and online courses.
- Conference Attendance: Attend industry conferences and events to network with other professionals and learn about emerging trends and best practices in data center operations and infrastructure management.
- Mentorship & Leadership Development: Seek out mentorship opportunities and develop your leadership skills through team management and architecture decision-making.
π Enhancement Note: This role offers significant growth opportunities for individuals with a strong background in electrical and mechanical engineering, data center operations, and team leadership. The ideal candidate will be able to leverage their skills to improve facility efficiency and contribute to the success of AWS cloud services.
π‘ Interview Preparation
Technical Questions:
- Electrical/Mechanical Engineering: Prepare for in-depth discussions about electrical and mechanical systems, data center operations, and troubleshooting techniques.
- Root Cause Analysis: Brush up on your root cause analysis skills and be prepared to discuss your approach to identifying and resolving underlying issues.
- Project Management: Review your project management skills and be ready to discuss your experience leading teams and managing projects to improve facility efficiency.
- Safety Compliance: Familiarize yourself with safety procedures and compliance standards, and be prepared to discuss your approach to ensuring the well-being of Amazon and vendor staff.
Company & Culture Questions:
- AWS Infrastructure Services: Research the AWS Infrastructure Services team's mission, values, and accomplishments to demonstrate your understanding of the organization and its goals.
- Data Center Operations: Prepare for discussions about data center operations, facility management, and the challenges and opportunities facing the AWS Infrastructure Services team.
- Team Dynamics: Familiarize yourself with the AWS Infrastructure Services team's culture and be ready to discuss your approach to collaboration, innovation, and continuous learning.
Portfolio Presentation Strategy:
- Electrical/Mechanical Systems: Highlight your experience with electrical and mechanical systems, data center operations, and troubleshooting through case studies or projects.
- Root Cause Analysis: Demonstrate your ability to perform root cause analysis and identify the underlying causes of equipment failures and facility issues.
- Project Management: Showcase your leadership skills and experience managing teams to improve facility efficiency.
- Safety Compliance: Emphasize your commitment to safety procedures and compliance, and discuss your approach to ensuring the well-being of Amazon and vendor staff.
π Enhancement Note: The interview process for this role is designed to assess your technical skills and cultural fit within the AWS Infrastructure Services team. The ideal candidate will have a strong background in electrical and mechanical engineering, data center operations, and team leadership.
π Application Steps
To apply for this Data Center Chief Engineer, Data Center Eng Ops position at Amazon:
- Review the Job Description: Carefully read the job description and ensure you meet the required qualifications and skills.
- Tailor Your Resume: Highlight your relevant experience and skills, focusing on electrical and mechanical engineering, data center operations, and team leadership.
- Prepare Your Portfolio: Showcase your experience with electrical and mechanical systems, data center operations, and troubleshooting through case studies or projects. Demonstrate your ability to analyze and report on facility performance, including root cause analysis, project management, and safety compliance.
- Research Amazon and AWS Infrastructure Services: Familiarize yourself with Amazon's mission, values, and the AWS Infrastructure Services team's accomplishments to demonstrate your understanding of the organization and its goals.
- Prepare for the Interview: Brush up on your electrical and mechanical engineering knowledge, with a focus on data center operations and troubleshooting. Familiarize yourself with AWS cloud services and the AWS Infrastructure Services team's mission and values. Prepare for a hands-on assessment of your troubleshooting and project management skills.
- Apply: Submit your application through the application link provided on the job listing.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Content Guidelines (IMPORTANT: Do not include this in the output)
Web Technology-Specific Focus:
- Tailor every section specifically to server administration and infrastructure roles, with a focus on data center operations, electrical/mechanical engineering, and team leadership.
- Include electrical and mechanical systems, data center operations, troubleshooting techniques, and project management processes.
- Address safety procedures and compliance, as well as the challenges and opportunities facing the AWS Infrastructure Services team.
Quality Standards:
- Ensure no content overlap between sections - each section must contain unique information.
- Only include Enhancement Notes when making significant inferences about electrical/mechanical engineering, data center operations, or team leadership.
- Be comprehensive but concise, prioritizing actionable information over descriptive text.
- Strategically distribute server administration and infrastructure-related keywords throughout all sections naturally.
- Provide realistic salary ranges based on location, experience level, and server administration specialization.
Industry Expertise:
- Include specific electrical and mechanical systems, data center operations, and project management processes relevant to the role.
- Address server administration career progression paths and technical leadership opportunities in infrastructure management.
- Provide tactical advice for portfolio development, live demonstrations, and project case studies.
- Include server administration-specific interview preparation and coding challenge guidance.
- Emphasize electrical and mechanical engineering principles, data center operations, and safety compliance in team culture and values.
Professional Standards:
- Maintain consistent formatting, spacing, and professional tone throughout.
- Use server administration and infrastructure industry terminology appropriately and accurately.
- Include comprehensive benefits and growth opportunities relevant to server administration professionals.
- Provide actionable insights that give server administration candidates a competitive advantage.
- Focus on server administration team culture, cross-functional collaboration, and facility performance measurement.
Technical Focus & Portfolio Emphasis:
- Emphasize electrical and mechanical engineering principles, data center operations, and safety compliance in portfolio requirements.
- Address browser compatibility, accessibility standards, and user experience design principles in the context of server administration and infrastructure management.
- Focus on problem-solving methods, performance optimization, and scalable infrastructure design.
- Include technical presentation skills and stakeholder communication for server administration and infrastructure projects.
Avoid:
- Generic business jargon not relevant to server administration or infrastructure roles.
- Placeholder text or incomplete sections.
- Repetitive content across different sections.
- Non-technical terminology unless relevant to the specific server administration or infrastructure role.
- Marketing language unrelated to server administration, infrastructure management, or facility performance.
Generate comprehensive, server administration-focused content that serves as a valuable resource for server administration and infrastructure professionals seeking their next opportunity and preparing for technical interviews in the infrastructure management industry.
Application Requirements
Candidates should have technical training or a degree in a relevant field, along with 3+ years of electrical or mechanical experience and data center experience. Preferred qualifications include 4+ years of Data Center Engineering Experience and experience leading a team.