Corporate Technology Support Engineer (Cloud)

Martin Marietta
Full_timeSingapore, Singapore

📍 Job Overview

  • Job Title: Corporate Technology Support Engineer (Cloud)
  • Company: Martin Marietta
  • Location: Singapore
  • Job Type: Full-Time
  • Category: DevOps Engineer
  • Date Posted: 2025-06-23

🚀 Role Summary

  • Key Responsibilities: Provide day-to-day application support, ensure production stability, and collaborate with development teams to deliver new features and functionality.
  • Key Skills: Application support, SQL, cloud environments, AWS, problem-solving, and communication skills.

📝 Enhancement Note: This role focuses on application support and cloud environments, making it an excellent fit for experienced DevOps engineers looking to expand their cloud support skills.

💻 Primary Responsibilities

  • Application Support: Work closely with development teams to support applications in various functional areas such as Middle Office, Back Office, and Treasury.
  • Incident and Problem Management: Drive outage calls, engage stakeholders, and take ownership in drafting communication around incidents, including post-mortem reports.
  • Process Improvement: Participate in process improvement and automation initiatives to enhance overall application performance and user experience.
  • Collaboration: Work with development teams and support various DevOps tools such as TeamCity, Jenkins, GitHub, Octopus, and Confluence.
  • Communication: Communicate effectively with senior management during outages and provide appropriate updates.

📝 Enhancement Note: This role requires strong communication skills to effectively manage stakeholders during outages and ensure timely resolution of incidents.

🎓 Skills & Qualifications

Education: A degree or postgraduate holder in Computer Science, Engineering, or a related field.

Experience: 5-10 years of experience in application support functions, with a strong focus on cloud environments and hands-on expertise in solving issues.

Required Skills:

  • Excellent SQL skills and knowledge of relational database systems.
  • Experience supporting both Windows and Unix/Linux environments, with a comfort level in Unix.
  • Familiarity with enterprise monitoring and alerting tools such as ITRS Geneos or Datadog.
  • Mandatory working experience supporting applications in cloud spaces, preferably AWS.
  • Strong problem-solving and analytic skills.
  • Excellent written and verbal communication skills.
  • Self-starter, energetic, independent work ethic, and commitment to ownership at work.
  • Strong team player with a commitment to collaboration and process improvement.

Preferred Skills:

  • Experience supporting Openlink Endur (ERTM) application.
  • Financial sector knowledge and experience.
  • Familiarity with DevOps tools such as TeamCity, Jenkins, GitHub, Octopus, and Confluence.

📝 Enhancement Note: While not explicitly stated, having experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation would be beneficial for this role, as it involves working in cloud environments and driving automation projects.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Demonstrate experience in application support and cloud environments through case studies or projects.
  • Highlight problem-solving skills and incident management through real-life examples.
  • Showcase communication skills by providing examples of stakeholder management during outages.

Technical Documentation:

  • Provide documentation on supported applications, including architecture, configuration, and troubleshooting guides.
  • Include examples of process improvement initiatives and automation projects.
  • Demonstrate understanding of cloud environments, particularly AWS, through relevant projects or certifications.

💵 Compensation & Benefits

Salary Range: SGD 8,000 - 12,000 per month (Estimated based on market research for experienced DevOps engineers in Singapore)

Benefits: (Not specified in the job listing)

  • Working Hours: 40 hours per week, with flexibility for deployment windows and maintenance tasks.

📝 Enhancement Note: The salary range is an estimate based on market research for experienced DevOps engineers in Singapore. Benefits should be verified directly with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Martin Marietta operates in the aggregates, cement, and related products industry, with a strong focus on technology and innovation to support its operations.

Company Size: Martin Marietta has approximately 7,500 employees across the United States, Canada, and the Caribbean. This role is part of the Corporate Technology team, which consists of around 200 employees.

Founded: 1930 (As Martin Marietta Materials, Inc.)

Team Structure:

  • The Corporate Technology team is responsible for providing technology solutions and support to various business units within Martin Marietta.
  • The team is structured into several groups, including Application Development, Infrastructure, and Support.
  • This role is part of the Support group, which focuses on day-to-day application support and ensuring production stability.

Development Methodology:

  • Martin Marietta follows Agile methodologies for application development and support.
  • The team uses tools such as Jira, Confluence, and Bitbucket for project management, collaboration, and version control.
  • The company emphasizes continuous improvement, automation, and collaboration across teams.

Company Website: Martin Marietta

📝 Enhancement Note: Martin Marietta's focus on technology and innovation creates an environment where experienced DevOps engineers can thrive and drive process improvement initiatives.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suitable for experienced DevOps engineers looking to expand their cloud support skills and take on more responsibilities in application support and process improvement.

Reporting Structure: The Corporate Technology Support Engineer (Cloud) reports directly to the Manager, Corporate Technology Support.

Technical Impact: This role has a direct impact on the stability and performance of Martin Marietta's applications, as well as the user experience of its employees. The engineer will play a crucial role in driving automation projects and process improvement initiatives to enhance overall application performance.

Growth Opportunities:

  • Technical Growth: Expand cloud support skills and gain experience working with various applications and functional areas within Martin Marietta.
  • Leadership Growth: Develop leadership skills by driving process improvement initiatives and managing stakeholders during outages.
  • Career Progression: As the company continues to grow and adopt more cloud technologies, there may be opportunities for this role to evolve into a more senior position or take on additional responsibilities.

📝 Enhancement Note: Martin Marietta's focus on technology and innovation creates opportunities for experienced DevOps engineers to grow their careers and take on more responsibilities in application support and process improvement.

🌐 Work Environment

Office Type: Martin Marietta's Singapore office is a modern, collaborative workspace that encourages cross-functional collaboration and knowledge sharing.

Office Location(s): Singapore

Workspace Context:

  • The Corporate Technology team shares an open-plan workspace, fostering collaboration and communication among team members.
  • Each engineer has access to multiple monitors and testing devices to ensure optimal performance and productivity.
  • The team prioritizes work-life balance, offering flexible working hours and remote work options when possible.

Work Schedule: The standard workweek is Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for deployment windows, maintenance tasks, and project deadlines.

📝 Enhancement Note: Martin Marietta's collaborative work environment and focus on work-life balance create an ideal setting for experienced DevOps engineers to thrive and maintain a healthy work-life balance.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone Screen: A brief phone call to discuss the role, expectations, and answer any initial questions.
  2. Technical Assessment: A hands-on assessment to evaluate SQL skills, problem-solving abilities, and familiarity with cloud environments and monitoring tools.
  3. Behavioral Interview: A discussion focused on past experiences, problem-solving skills, and communication abilities.
  4. Final Interview: A meeting with the hiring manager and other team members to discuss the role, team dynamics, and cultural fit.

Portfolio Review Tips:

  • Highlight application support experience and cloud environment projects.
  • Include examples of incident management, stakeholder communication, and process improvement initiatives.
  • Demonstrate problem-solving skills through real-life case studies and technical challenges.

Technical Challenge Preparation:

  • Brush up on SQL skills and practice solving database-related problems.
  • Familiarize yourself with cloud environments, particularly AWS, and practice working with monitoring tools.
  • Prepare for behavioral questions by reflecting on past experiences and developing concise, impactful responses.

ATS Keywords: (Organized by category)

Programming Languages & Tools:

  • SQL
  • AWS
  • Windows
  • Unix/Linux
  • Monitoring Tools (ITRS Geneos, Datadog)
  • DevOps Tools (TeamCity, Jenkins, GitHub, Octopus, Confluence)

Soft Skills:

  • Problem-solving
  • Analytic skills
  • Communication skills
  • Teamwork
  • Self-starter
  • Commitment to ownership
  • Process improvement

Industry Terms:

  • Application support
  • Cloud environments
  • Incident management
  • Stakeholder communication
  • Process improvement
  • Automation
  • Agile methodologies

📝 Enhancement Note: Martin Marietta's interview process focuses on evaluating technical skills, problem-solving abilities, and communication skills, making it essential for candidates to prepare thoroughly and demonstrate their expertise in these areas.

🛠 Technology Stack & Web Infrastructure

Cloud Environment: AWS (Amazon Web Services)

Monitoring Tools: ITRS Geneos, Datadog

DevOps Tools: TeamCity, Jenkins, GitHub, Octopus, Confluence

Relational Database Systems: (Not specified in the job listing)

📝 Enhancement Note: While not explicitly stated, having experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation would be beneficial for this role, as it involves working in cloud environments and driving automation projects.

👥 Team Culture & Values

Web Development Values:

  • Quality: Martin Marietta prioritizes high-quality applications and user experiences.
  • Collaboration: The company encourages cross-functional collaboration and knowledge sharing among teams.
  • Innovation: Martin Marietta fosters a culture of innovation and continuous improvement.
  • Customer Focus: The company prioritizes the needs of its users and strives to provide exceptional support and service.

Collaboration Style:

  • Cross-functional Integration: The Corporate Technology team works closely with various business units to understand their needs and provide tailored technology solutions.
  • Code Review Culture: The team emphasizes peer review and collaboration to ensure high-quality code and efficient problem-solving.
  • Knowledge Sharing: Martin Marietta encourages team members to share their knowledge and expertise with one another to foster a culture of continuous learning and growth.

📝 Enhancement Note: Martin Marietta's focus on quality, collaboration, and innovation creates an environment where experienced DevOps engineers can thrive and drive process improvement initiatives.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Cloud Environment Complexity: Working in cloud environments can present unique challenges, such as managing scalability, security, and cost optimization.
  • Application Support Breadth: Supporting various applications and functional areas within Martin Marietta may require learning new technologies and tools quickly.
  • Incident Management Pressure: Managing outages and communicating with stakeholders during critical incidents can be challenging and stressful.

Learning & Development Opportunities:

  • Cloud Certifications: Pursue AWS certifications to deepen your understanding of cloud environments and enhance your skills.
  • Conferences & Workshops: Attend industry conferences and workshops to stay up-to-date with the latest trends and best practices in cloud support and application development.
  • Mentorship & Leadership Development: Seek mentorship opportunities within the company to develop your leadership skills and gain insights into the organization's goals and strategies.

📝 Enhancement Note: Martin Marietta's focus on technology and innovation creates opportunities for experienced DevOps engineers to grow their careers and take on more responsibilities in application support and process improvement.

💡 Interview Preparation

Technical Questions:

  • SQL: Prepare for SQL queries, performance optimization, and database design questions.
  • Cloud Environments: Brush up on AWS services, security best practices, and cost optimization strategies.
  • Monitoring Tools: Familiarize yourself with ITRS Geneos or Datadog and practice working with alerts, dashboards, and performance metrics.
  • Problem-solving: Prepare for scenario-based questions that test your ability to diagnose and resolve complex application issues.

Company & Culture Questions:

  • Application Support: Demonstrate your understanding of Martin Marietta's applications and the challenges faced by its users.
  • Process Improvement: Discuss your experience with process improvement initiatives and automation projects.
  • Stakeholder Communication: Prepare examples of effective stakeholder communication during outages and other critical incidents.

Portfolio Presentation Strategy:

  • Live Demonstration: Prepare a live demonstration of your application support and cloud environment projects, highlighting your problem-solving skills and technical expertise.
  • Case Studies: Develop case studies that illustrate your ability to manage complex incidents, drive process improvement, and enhance user experiences.
  • Technical Deep Dive: Be prepared to discuss the technical aspects of your projects in detail, including architecture, configuration, and troubleshooting guides.

📝 Enhancement Note: Martin Marietta's interview process focuses on evaluating technical skills, problem-solving abilities, and communication skills, making it essential for candidates to prepare thoroughly and demonstrate their expertise in these areas.

📌 Application Steps

To apply for this Corporate Technology Support Engineer (Cloud) position at Martin Marietta:

  1. Resume Optimization: Tailor your resume to highlight your application support experience, cloud environment skills, and problem-solving abilities. Emphasize specific projects, achievements, and technical skills relevant to this role.
  2. Portfolio Preparation: Curate a portfolio that showcases your application support experience, cloud environment projects, and incident management case studies. Include examples of stakeholder communication and process improvement initiatives.
  3. Technical Interview Preparation: Brush up on your SQL skills, cloud environment knowledge, and monitoring tools. Practice problem-solving scenarios and prepare for behavioral questions focused on application support, process improvement, and stakeholder communication.
  4. Company Research: Familiarize yourself with Martin Marietta's applications, industry, and company culture. Understand the company's focus on technology and innovation, and be prepared to discuss how your skills and experience align with their goals and objectives.

📝 Enhancement Note: Martin Marietta's focus on technology and innovation creates opportunities for experienced DevOps engineers to grow their careers and take on more responsibilities in application support and process improvement. By preparing thoroughly and demonstrating your expertise in these areas, you can increase your chances of success in the application and interview process.


Application Requirements

Candidates should have a degree in Computer Science or related field with 5-10 years of experience in application support. Strong SQL skills and experience in cloud environments, particularly AWS, are required.