Corporate SRE

lastminute.com
Full_timeLisbon, Portugal

📍 Job Overview

  • Job Title: Corporate SRE
  • Company: lastminute.com
  • Location: Lisbon, Portugal
  • Job Type: Full-time
  • Category: DevOps Engineer
  • Date Posted: 2025-07-31
  • Experience Level: Professional (2-5 years)
  • Remote Status: Remote Solely

🚀 Role Summary

  • Key Responsibilities: Ensure availability, performance, and reliability of critical internal platforms and services across multiple environments.
  • Key Technologies: Windows and Linux servers, virtual environments (VMware), Active Directory, GPO, SSO (ADFS), DNS, DFS, infrastructure as code (Terraform, Ansible, Gitlab, CI/CD pipelines), monitoring, logging, and troubleshooting (Graylog, CheckMK), Microsoft SQL server databases, AWS cloud (EC2 instances, networking), Backup systems (Veeam), SAN and NAS (HP, Pure storage and QNAP), Windows and Linux scripting, load balancing (HAProxy), mailing systems (Postfix), Windows file servers.

📝 Enhancement Note: This role requires a strong background in both Windows and Linux server management, with a focus on ensuring the reliability and performance of critical internal services. The ideal candidate will have experience working with various infrastructure tools and be comfortable managing both on-premises and cloud environments.

💻 Primary Responsibilities

  • Administer the virtual environment located on-premises: Manage and maintain the virtual environment running on VMware, ensuring high availability and performance.
  • Manage part of our cloud infrastructure running on AWS: Ensure the balance between performance and cost efficiency while managing AWS resources.
  • Maintain essential corporate services: Support services such as SSO, DNS, databases, backup solutions, monitoring, and email systems to ensure they run smoothly and meet business needs.
  • Support infrastructure and virtual machines hosting critical corporate applications: Collaborate with application owners and cross-functional technology teams to deliver robust support and innovative solutions for applications like ERP, HR, and Business Intelligence systems.
  • Work closely with other SRE teams, DSE, and Security teams: Ensure overall platform reliability by collaborating with other teams and contributing to a strong security posture.

📝 Enhancement Note: This role requires a strong focus on collaboration and communication, as the SRE will work closely with various teams to ensure the reliability and performance of critical internal services. The ideal candidate will be comfortable working in a dynamic, cross-functional environment and be able to balance multiple priorities.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, IT, or a related field is preferred. Relevant experience may be considered in lieu of a degree.

Experience: At least 3 years of experience as an SRE or System Administrator, with a strong focus on Windows and Linux server management.

Required Skills:

  • Extensive knowledge of creating, managing, and supporting Windows and Linux servers.
  • Extensive knowledge of creating, managing, and supporting virtual environments (VMware).
  • Extensive knowledge of Active Directory, GPO, security policies, SSO (ADFS), DNS, DFS.
  • Strong experience with infrastructure as a code (Terraform, Ansible, Gitlab, CI/CD pipelines).
  • Strong experience in maintaining systems updated and fixing security bugs.
  • Strong experience in monitoring, logging, and troubleshooting (Graylog, CheckMK).
  • Strong experience in server hardware support and maintenance (HP DL, iLO).
  • Strong experience in alerts reported by XDR systems (SentinelOne).
  • Strong experience in Microsoft SQL server databases.
  • Good knowledge of AWS cloud (EC2 instances, networking), Backup systems (Veeam), SAN and NAS (HP, Pure storage and QNAP), Windows and Linux scripting, load balancing (HAProxy), mailing systems (Postfix), Windows file servers.
  • Base networking knowledge (TCP/IP, routing, switch, firewalling).

Preferred Skills:

  • Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
  • Familiarity with IT service management (ITSM) frameworks and tools.
  • Knowledge of Agile methodologies and DevOps practices.

📝 Enhancement Note: While the required skills list is quite extensive, the ideal candidate will have a strong foundation in both Windows and Linux server management, with a focus on ensuring the reliability and performance of critical internal services. Experience with infrastructure as code tools and monitoring systems is also crucial for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Demonstrate experience with Windows and Linux server management: Showcase projects that highlight your ability to manage and maintain Windows and Linux servers in various environments.
  • Display proficiency in infrastructure as code: Include examples of projects where you've used tools like Terraform, Ansible, or Gitlab to automate infrastructure management tasks.
  • Highlight monitoring and troubleshooting skills: Share projects that demonstrate your ability to monitor, log, and troubleshoot issues in complex environments.
  • Demonstrate experience with critical corporate services: Include projects that showcase your ability to manage and maintain essential corporate services such as SSO, DNS, databases, backup solutions, and email systems.

Technical Documentation:

  • Code quality and documentation: Ensure that your code is well-commented, follows best practices, and is easy to understand. Include any relevant documentation or README files that explain your projects' architecture and functionality.
  • Version control and deployment processes: Showcase your experience with version control systems (e.g., Git) and deployment processes (e.g., CI/CD pipelines) by including relevant projects and documentation.
  • Testing methodologies and performance metrics: Include projects that demonstrate your ability to implement testing methodologies, measure performance, and optimize systems based on data-driven insights.

📝 Enhancement Note: As this role focuses on ensuring the reliability and performance of critical internal services, it's essential to highlight projects that demonstrate your ability to manage and maintain complex environments. Include examples that showcase your proficiency in infrastructure as code, monitoring, and troubleshooting, as well as your experience with critical corporate services.

💵 Compensation & Benefits

Salary Range: €50,000 - €70,000 per year (Based on market research for DevOps Engineer roles in Lisbon, Portugal)

Benefits:

  • Travel Industry Discounts: Enjoy exclusive travel discounts and flash staff fares.
  • Paid Days Off for Volunteering: Take two paid days off per year to volunteer for causes you care about.
  • Flexible Working Hours: Enjoy a flexible start and end to your workday, with the option to work from anywhere for a period of time per year, depending on local regulations.
  • Professional Development Training: Access professional and managerial skills development training paths, e-learning platforms like O'Reilly, Udemy, Coursera, and an internal platform offering bespoke training content.
  • Social Events: Participate in occasional social events to foster connections among colleagues.
  • Leave Options: lastminute.com supports employees through life's significant moments with leave options for parental responsibilities, marriages, bereavements, relocations, and more, in line with local laws.

Working Hours: 36 hours per week, with a half working day on Fridays (Fri-Yays).

📝 Enhancement Note: The salary range provided is based on market research for DevOps Engineer roles in Lisbon, Portugal. Benefits are tailored to support work-life balance, professional growth, and employee well-being.

🎯 Team & Company Context

Company Culture:

  • Industry: lastminute.com operates in the travel technology sector, focusing on dynamic holiday packages.
  • Company Size: With around 1,700 employees worldwide, lastminute.com offers a large, diverse, and international work environment.
  • Founded: Established in 1999, lastminute.com has a rich history in the travel industry and a strong commitment to innovation and technology.

Team Structure:

  • Team Size: The Corporate SRE team is part of the IT department, with a specialized focus on corporate infrastructure and services.
  • Reporting Structure: The SRE will report directly to the SRE Manager within the Platform, Security & ITSM area.
  • Cross-functional Collaboration: The SRE will work closely with application owners, cross-functional technology teams, and other SRE teams to ensure overall platform reliability.

Development Methodology:

  • Agile/Scrum Methodologies: lastminute.com uses Agile/Scrum methodologies for project management and development processes.
  • Code Review and Testing: The company places a strong emphasis on code review, testing, and quality assurance practices to ensure the reliability and performance of its systems.
  • Deployment Strategies: lastminute.com employs CI/CD pipelines and automated deployment strategies to streamline the release process.

Company Website: lastminute.com

📝 Enhancement Note: lastminute.com's commitment to technology and innovation is evident in its use of Agile methodologies, code review practices, and automated deployment strategies. The company's large, diverse, and international work environment offers ample opportunities for professional growth and collaboration.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a Professional-level position, focusing on managing critical internal services and ensuring their reliability and performance. The ideal candidate will have 2-5 years of experience in SRE or System Administration, with a strong background in Windows and Linux server management.

Reporting Structure: The SRE will report directly to the SRE Manager within the Platform, Security & ITSM area, with opportunities for collaboration and growth within the IT department and across the organization.

Technical Impact: The SRE will play a critical role in ensuring the availability, performance, and reliability of critical internal platforms and services. Their work will directly impact the efficiency and productivity of lastminute.com's employees and contribute to the company's overall success.

Growth Opportunities:

  • Technical Skill Development: lastminute.com offers professional development training paths, e-learning platforms, and an internal platform with bespoke training content, providing ample opportunities for technical skill development and specialization.
  • Technical Leadership Potential: With a strong focus on collaboration and cross-functional teamwork, the SRE role offers opportunities for technical leadership and architecture decision-making as the candidate's skills and experience grow.
  • Career Progression: lastminute.com's large, diverse, and international work environment provides numerous opportunities for career progression, both within the IT department and across the organization.

📝 Enhancement Note: This role offers a strong foundation for professional growth and development, with opportunities for technical skill development, technical leadership, and career progression within lastminute.com's large, diverse, and international work environment.

🌐 Work Environment

Office Type: lastminute.com's Lisbon office is a dynamic, international, and collaborative workspace, fostering creativity and innovation.

Office Location(s): Lisbon, Portugal

Workspace Context:

  • Collaborative Workspace: The office is designed to encourage collaboration and communication among team members, with open spaces, meeting rooms, and breakout areas.
  • Development Tools and Equipment: lastminute.com provides its employees with modern development tools, multiple monitors, and testing devices to ensure they have everything they need to succeed in their roles.
  • Cross-functional Collaboration: The office layout and culture encourage cross-functional collaboration between developers, designers, and stakeholders, fostering a strong sense of teamwork and shared purpose.

Work Schedule: lastminute.com offers a flexible start and end to the workday, with a half working day on Fridays (Fri-Yays). Employees also have the option to work from anywhere for a period of time per year, depending on local regulations.

📝 Enhancement Note: lastminute.com's Lisbon office offers a dynamic, collaborative, and international work environment, designed to foster creativity, innovation, and cross-functional teamwork. The flexible work schedule and remote work options provide employees with the flexibility they need to balance their personal and professional lives.

📄 Application & Technical Interview Process

Interview Process:

  1. HR Interview: A brief HR interview (10-30 minutes) to discuss the role, company culture, and expectations.
  2. Test Step Offline: A technical assessment to evaluate the candidate's skills and knowledge in a real-world scenario.
  3. 1st Interview (Manager): A review of the test results and a discussion of the candidate's approach to problem-solving and architecture decision-making.
  4. 2nd Interview (Director): A final interview to assess the candidate's cultural fit, motivation, and long-term goals.
  5. Offer Extended: If successful, an offer will be extended to the candidate.

Portfolio Review Tips:

  • Curate your portfolio with Windows and Linux server management projects: Highlight your experience with Windows and Linux server management, virtual environments, and critical corporate services.
  • Demonstrate your proficiency in infrastructure as code: Include projects that showcase your ability to automate infrastructure management tasks using tools like Terraform, Ansible, or Gitlab.
  • Showcase your monitoring and troubleshooting skills: Share projects that demonstrate your ability to monitor, log, and troubleshooting issues in complex environments.
  • Tailor your portfolio to lastminute.com's tech stack: Ensure that your portfolio includes projects that align with lastminute.com's tech stack, including AWS, Microsoft SQL server databases, and other relevant tools.

Technical Challenge Preparation:

  • Brush up on your Windows and Linux server management skills: Review your knowledge of Windows and Linux server management, virtual environments, and critical corporate services.
  • Familiarize yourself with lastminute.com's tech stack: Research lastminute.com's tech stack, including AWS, Microsoft SQL server databases, and other relevant tools, to ensure you're well-prepared for the technical interview.
  • Practice problem-solving and architecture decision-making: Engage in hands-on exercises and case studies to hone your problem-solving and architecture decision-making skills, focusing on real-world scenarios relevant to the SRE role.

📝 Enhancement Note: lastminute.com's interview process is designed to evaluate the candidate's technical skills, problem-solving abilities, and cultural fit. By curating your portfolio with relevant projects and preparing for the technical interview, you'll be well-equipped to succeed in the application process.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

  • Windows Servers: Extensive knowledge of managing and supporting Windows servers in various environments.
  • Linux Servers: Extensive knowledge of managing and supporting Linux servers in various environments.
  • Virtual Environments (VMware): Experience in creating, managing, and supporting virtual environments using VMware.
  • Active Directory, GPO, Security Policies, SSO (ADFS), DNS, DFS: Strong experience in managing and maintaining Active Directory, GPO, security policies, SSO (ADFS), DNS, and DFS.
  • Infrastructure as Code (Terraform, Ansible, Gitlab, CI/CD pipelines): Strong experience in using infrastructure as code tools to automate infrastructure management tasks.
  • Monitoring, Logging, and Troubleshooting (Graylog, CheckMK): Strong experience in monitoring, logging, and troubleshooting complex environments using tools like Graylog and CheckMK.
  • Server Hardware Support and Maintenance (HP DL, iLO): Strong experience in supporting and maintaining server hardware using tools like HP DL and iLO.
  • Alerts Reported by XDR Systems (SentinelOne): Strong experience in managing and responding to alerts reported by XDR systems like SentinelOne.
  • Microsoft SQL Server Databases: Strong experience in managing and maintaining Microsoft SQL server databases.
  • AWS Cloud (EC2 instances, networking): Good knowledge of managing AWS resources, including EC2 instances and networking.
  • Backup Systems (Veeam): Good knowledge of managing and maintaining backup systems using tools like Veeam.
  • SAN and NAS (HP, Pure storage and QNAP): Good knowledge of managing and maintaining SAN and NAS systems using tools like HP, Pure storage, and QNAP.
  • Windows and Linux Scripting: Good knowledge of scripting in both Windows and Linux environments.
  • Load Balancing (HAProxy): Good knowledge of managing and maintaining load balancers using tools like HAProxy.
  • Mailing Systems (Postfix): Good knowledge of managing and maintaining mailing systems using tools like Postfix.
  • Windows File Servers: Good knowledge of managing and maintaining Windows file servers.

Development & DevOps Tools:

  • Version Control (Git): Experience in using version control systems like Git to manage and track changes to codebases.
  • CI/CD Pipelines (Gitlab): Experience in using CI/CD pipelines to automate the software development lifecycle.
  • Monitoring Tools (Graylog, CheckMK): Experience in using monitoring tools like Graylog and CheckMK to track system performance and identify issues.

📝 Enhancement Note: This role requires a strong background in both Windows and Linux server management, with a focus on ensuring the reliability and performance of critical internal services. The ideal candidate will have experience working with various infrastructure tools and be comfortable managing both on-premises and cloud environments.

👥 Team Culture & Values

Web Development Values:

  • User Experience Focus: lastminute.com places a strong emphasis on user experience, ensuring that its internal services meet the needs and expectations of its employees.
  • Technical Excellence: lastminute.com values technical excellence, encouraging its employees to stay up-to-date with the latest technologies and best practices in their fields.
  • Performance Optimization: lastminute.com is committed to optimizing the performance of its internal services, ensuring that they run efficiently and effectively.
  • Code Quality Approach: lastminute.com emphasizes code quality, encouraging its employees to write clean, well-documented, and maintainable code.
  • Collaborative Development Practices: lastminute.com fosters a collaborative work environment, encouraging its employees to work together to achieve common goals.

Collaboration Style:

  • Cross-functional Integration: lastminute.com encourages cross-functional collaboration between developers, designers, and stakeholders, fostering a strong sense of teamwork and shared purpose.
  • Code Review Culture: lastminute.com places a strong emphasis on code review, encouraging its employees to review and provide feedback on each other's work.
  • Peer Programming Practices: lastminute.com encourages peer programming, allowing its employees to learn from each other and improve their skills.

📝 Enhancement Note: lastminute.com's commitment to user experience, technical excellence, and collaborative development practices fosters a dynamic and innovative work environment. The company's cross-functional collaboration and code review culture encourage employees to work together to achieve common goals and drive success.

🌐 Challenges & Growth Opportunities

Technical Challenges:

  • Windows and Linux Server Management: Manage and maintain Windows and Linux servers in various environments, ensuring their reliability and performance.
  • Cloud Infrastructure Management: Manage part of lastminute.com's cloud infrastructure running on AWS, ensuring the balance between performance and cost efficiency.
  • Critical Corporate Services: Maintain essential corporate services such as SSO, DNS, databases, backup solutions, monitoring, and email systems, ensuring they run smoothly and meet business needs.
  • User Experience Impact: Collaborate with application owners and cross-functional technology teams to deliver robust support and innovative solutions that meet the needs and expectations of lastminute.com's employees.
  • Emerging Technologies: Stay up-to-date with emerging technologies and best practices in the field of Site Reliability Engineering, continuously learning and adapting to new tools and methodologies.

Learning & Development Opportunities:

  • Technical Skill Development: lastminute.com offers professional development training paths, e-learning platforms, and an internal platform with bespoke training content, providing ample opportunities for technical skill development and specialization.
  • Conference Attendance and Certification: lastminute.com encourages its employees to attend industry conferences and pursue relevant certifications to stay up-to-date with the latest technologies and best practices.
  • Technical Mentorship and Leadership Development: lastminute.com offers technical mentorship and leadership development opportunities, allowing employees to grow their skills and advance their careers within the organization.

📝 Enhancement Note: This role offers numerous opportunities for technical skill development, growth, and career advancement within lastminute.com's dynamic and innovative work environment. By embracing challenges and pursuing learning and development opportunities, the ideal candidate will thrive in this role and make a significant impact on the company's success.

💡 Interview Preparation

Technical Questions:

  • Windows and Linux Server Management: Be prepared to discuss your experience with Windows and Linux server management, virtual environments, and critical corporate services.
  • Cloud Infrastructure Management: Familiarize yourself with AWS and other cloud infrastructure management tools, and be prepared to discuss your experience managing cloud resources.
  • Problem-Solving and Architecture Decision-Making: Brush up on your problem-solving and architecture decision-making skills, focusing on real-world scenarios relevant to the SRE role.

Company and Culture Questions:

  • lastminute.com's Tech Stack: Research lastminute.com's tech stack, including AWS, Microsoft SQL server databases, and other relevant tools, to ensure you're well-prepared for the interview.
  • Agile Methodologies and DevOps Practices: Familiarize yourself with Agile methodologies and DevOps practices, as lastminute.com uses these approaches to manage its development and deployment processes.
  • User Experience Impact: Prepare to discuss your understanding of user experience principles and how they apply to internal services and tools.

Portfolio Presentation Strategy:

  • Live Website Demonstration: Prepare a live demonstration of your portfolio, showcasing your experience with Windows and Linux server management, virtual environments, and critical corporate services.
  • Code Explanation Techniques: Develop clear and concise explanations of your code, focusing on architecture decision-making, performance optimization, and responsive design.
  • User Experience Showcase: Include projects that demonstrate your understanding of user experience principles and how they apply to internal services and tools.

📝 Enhancement Note: lastminute.com's interview process is designed to evaluate the candidate's technical skills, problem-solving abilities, and cultural fit. By preparing for the interview and presenting a strong portfolio, you'll be well-equipped to succeed in the application process.

📌 Application Steps

To apply for this Corporate SRE position at lastminute.com:

  1. Submit your application through the application link: Ensure that your resume and cover letter highlight your relevant experience and skills, focusing on Windows and Linux server management, virtual environments, and critical corporate services.
  2. Customize your portfolio with relevant projects: Curate your portfolio with projects that showcase your experience with Windows and Linux server management, virtual environments, and critical corporate services, tailoring it to lastminute.com's tech stack.
  3. Optimize your resume for web technology roles: Highlight your relevant skills and experience, focusing on Windows and Linux server management, virtual environments, and critical corporate services, and tailor your resume to lastminute.com's job requirements.
  4. Prepare for the technical interview: Brush up on your technical skills, focusing on Windows and Linux server management, virtual environments, and critical corporate services, and practice problem-solving and architecture decision-making exercises relevant to the SRE role.
  5. Research lastminute.com's company culture: Familiarize yourself with lastminute.com's company culture, values, and tech stack, ensuring that you understand the company's mission, vision, and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have over 3 years of experience in Site Reliability Engineering or System Administration, with extensive knowledge of managing Windows and Linux servers. Strong experience in infrastructure as code and monitoring tools is also required.