Consultor Salesforce Sênior – Consumer Goods Cloud at Inetum

📍 Job Overview

Job Title: Consultor Salesforce Sênior – Consumer Goods Cloud
Company: Inetum
Location: São Paulo, São Paulo, Brazil
Job Type: Tempo integral (Full-time)
Category: Senior Salesforce Consultant
Date Posted: 2025-07-07
Experience Level: 5-10 years
Remote Status: Hybrid

🚀 Role Summary

Lead business analysis and consulting engagements for Consumer Goods Cloud clients.
Design and implement Salesforce solutions tailored to clients' needs, leveraging Sales Cloud, Service Cloud, and Experience Cloud.
Collaborate with cross-functional teams to integrate Salesforce with external systems using point-to-point or middleware (e.g., Mulesoft).
Solve complex problems and provide innovative solutions to drive business value.
Fluent in English or Spanish, with advanced proficiency.

📝 Enhancement Note: This role requires a senior-level Salesforce consultant with a strong background in business analysis and a proven track record of delivering successful projects in the Consumer Goods industry.

💻 Primary Responsibilities

Business Analysis & Consulting: Conduct meetings with clients to understand their processes and needs. Analyze business processes and develop customized Salesforce solutions.
Solution Design & Development: Design and implement Salesforce solutions tailored to clients' needs, leveraging Sales Cloud, Service Cloud, and Experience Cloud.
Integration & Customization: Project and implement integrations with external systems (like ERPs) using point-to-point or middleware (e.g., Mulesoft). Develop custom solutions using flows and other Salesforce features.
Problem Solving & Innovation: Solve complex problems and provide innovative solutions to drive business value. Demonstrate a proactive and analytical approach to resolve issues.
Cross-functional Collaboration: Work with teams across different functions (e.g., design, marketing, and business) to ensure solutions meet user needs and align with broader organizational goals.

📝 Enhancement Note: The primary responsibilities for this role require a strong focus on business analysis, solution design, and problem-solving, with a significant emphasis on delivering tailored Salesforce solutions for Consumer Goods clients.

🎓 Skills & Qualifications

Education: Bachelor's degree in Business, IT, or a related field. Relevant certifications (e.g., Salesforce Certified System Architect, Salesforce Certified Technical Architect) are a plus.

Experience: Minimum of 4 years of experience with Salesforce products, with a focus on Sales Cloud, Service Cloud, and Experience Cloud. Experience with Consumer Goods Cloud is preferred.

Required Skills:

Advanced proficiency in English or Spanish
Strong business analysis skills
Proven problem-solving abilities
Experience with Salesforce solution design and development
Knowledge of integration methods (point-to-point, middleware)
Ability to work in a hybrid environment, with a flexible approach to remote and on-site work

Preferred Skills:

Experience with Consumer Goods Cloud
Familiarity with B2B/B2C Commerce
Salesforce certifications (e.g., Salesforce Certified System Architect, Salesforce Certified Technical Architect)

📝 Enhancement Note: The required and preferred skills for this role emphasize advanced language proficiency, strong business analysis skills, and extensive experience with Salesforce products, with a focus on Consumer Goods Cloud and integration methods.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a strong track record of delivering successful Salesforce projects, with a focus on Consumer Goods clients.
Showcase your ability to analyze business processes and develop tailored Salesforce solutions.
Highlight your experience with integration methods (point-to-point, middleware) and custom solution development using flows and other Salesforce features.

Technical Documentation:

Provide detailed project case studies, including business analysis, solution design, and implementation details.
Include user acceptance testing (UAT) and deployment documentation, demonstrating your attention to detail and commitment to quality.
Showcase your ability to collaborate with cross-functional teams, including designers, marketers, and business stakeholders.

📝 Enhancement Note: The portfolio requirements for this role focus on demonstrating your ability to analyze business processes, design and implement tailored Salesforce solutions, and collaborate with cross-functional teams to deliver successful projects.

💵 Compensation & Benefits

Salary Range: Based on market research, the average salary for a Senior Salesforce Consultant in São Paulo, Brazil, is approximately R$12,000 - R$18,000 per month. The exact salary for this role will depend on the candidate's experience and skills.

Benefits:

Hybrid work arrangement, allowing for flexibility between remote and on-site work.
Opportunity to work with a global leader in IT services, with a presence in 19 countries and over 28,000 employees worldwide.
Dynamic, innovative, and technology-focused work environment.

Working Hours: The standard workweek is 40 hours, with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: The salary range and benefits for this role are based on market research for Senior Salesforce Consultants in São Paulo, Brazil. The exact salary and benefits will be determined based on the candidate's experience and skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Inetum is a global leader in IT services, dedicated to providing innovative solutions to its clients. The company operates in various industries, including Consumer Goods, and is committed to promoting a dynamic, inclusive, and diverse work environment where creativity and collaboration thrive.

Company Size: Inetum has over 28,000 employees worldwide and is present in 19 countries, providing ample opportunities for career growth and development.

Founded: Inetum was founded in 1997 and has since grown into a global IT services provider, focusing on innovation, technology, and customer satisfaction.

Team Structure: The Salesforce consulting team at Inetum consists of experienced consultants, architects, and developers, working collaboratively to deliver successful projects for clients. The team is organized into specialized practice areas, with a focus on Consumer Goods Cloud.

Development Methodology: Inetum follows Agile/Scrum methodologies for project management, with a focus on iterative development, regular feedback, and continuous improvement. The company also emphasizes code review, testing, and quality assurance practices to ensure the delivery of high-quality solutions.

Company Website: Inetum

📝 Enhancement Note: The company culture section provides an overview of Inetum's industry, size, founding history, team structure, development methodology, and website, with a focus on the Salesforce consulting team and its role within the organization.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a senior-level position, requiring a minimum of 4 years of experience with Salesforce products. The ideal candidate will have a strong background in business analysis, solution design, and problem-solving, with a focus on delivering tailored Salesforce solutions for Consumer Goods clients.

Reporting Structure: The Senior Salesforce Consultant will report directly to the Salesforce Practice Lead and will work collaboratively with cross-functional teams, including designers, marketers, and business stakeholders.

Technical Impact: This role will have a significant impact on the design, development, and implementation of Salesforce solutions for Consumer Goods clients. The Senior Salesforce Consultant will be responsible for analyzing business processes, developing tailored solutions, and driving business value through innovation and problem-solving.

Growth Opportunities:

Career Progression: With Inetum's global presence and diverse client base, there are ample opportunities for career growth and development within the Salesforce consulting practice. This could include taking on more complex projects, leading teams, or specializing in emerging technologies.
Technical Skill Development: Inetum encourages continuous learning and skill development, providing opportunities for employees to obtain relevant certifications (e.g., Salesforce Certified System Architect, Salesforce Certified Technical Architect) and stay up-to-date with the latest trends and best practices in the Salesforce ecosystem.
Technical Leadership: As a senior-level role, this position offers the opportunity to mentor junior team members, contribute to the development of best practices, and influence the direction of the Salesforce consulting practice at Inetum.

📝 Enhancement Note: The career and growth analysis section provides an overview of the web technology career level, reporting structure, technical impact, and growth opportunities for the Senior Salesforce Consultant role at Inetum.

🌐 Work Environment

Office Type: Inetum's offices are designed to foster collaboration, innovation, and creativity, with a focus on providing a comfortable and productive work environment for employees. The offices are equipped with modern technology, multiple monitors, and testing devices to support the development and testing of Salesforce solutions.

Office Location(s): Inetum has offices in São Paulo, Brazil, with flexible work arrangements that allow employees to work remotely when needed.

Workspace Context:

Collaboration: The work environment at Inetum encourages collaboration and knowledge sharing, with a focus on fostering a culture of continuous learning and improvement.
Cross-functional Interaction: The Senior Salesforce Consultant will work closely with cross-functional teams, including designers, marketers, and business stakeholders, to ensure that Salesforce solutions meet user needs and align with broader organizational goals.
Flexibility: Inetum offers a hybrid work arrangement, allowing employees to work remotely when needed and balance their work-life responsibilities more effectively.

Work Schedule: The standard workweek is 40 hours, with flexibility for project deadlines and maintenance windows. The work schedule may vary depending on the specific needs of clients and projects.

📝 Enhancement Note: The work environment section provides an overview of Inetum's office type, office locations, workspace context, and work schedule, with a focus on the collaboration, cross-functional interaction, and flexibility offered by the company's hybrid work arrangement.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Candidates will be required to complete a technical assessment, demonstrating their proficiency in Salesforce solution design, development, and problem-solving.
Business Analysis Case Study: Candidates will be presented with a business analysis case study, requiring them to analyze business processes, develop tailored Salesforce solutions, and present their findings to the interview panel.
Behavioral Interview: Candidates will participate in a behavioral interview, focusing on their problem-solving abilities, communication skills, and cultural fit with Inetum's values and work environment.
Final Evaluation: Based on the results of the technical assessment, business analysis case study, and behavioral interview, candidates will be evaluated for their fit with the role and Inetum's organizational culture.

Portfolio Review Tips:

Case Study Structure: Prepare a structured case study, outlining the business analysis, solution design, implementation, and testing phases of a previous Salesforce project.
User Experience Focus: Highlight your ability to understand and address user needs, with a focus on delivering intuitive and user-friendly Salesforce solutions.
Technical Implementation Details: Include detailed technical implementation details, demonstrating your proficiency with Salesforce features, integration methods, and custom solution development.

Technical Challenge Preparation:

Salesforce Proficiency: Brush up on your Salesforce skills, with a focus on Sales Cloud, Service Cloud, and Experience Cloud. Familiarize yourself with integration methods (point-to-point, middleware) and custom solution development using flows and other Salesforce features.
Problem-Solving Strategies: Refresh your problem-solving strategies and be prepared to discuss your approach to complex business challenges.
Communication Skills: Practice articulating your technical concepts clearly and concisely, with a focus on communicating the value of your solutions to both technical and non-technical stakeholders.

ATS Keywords: [List of relevant Salesforce, business analysis, and problem-solving keywords, organized by category]

📝 Enhancement Note: The application and technical interview process section provides an overview of the interview process, portfolio review tips, technical challenge preparation, and ATS keywords, with a focus on the skills and qualities required for the Senior Salesforce Consultant role at Inetum.

🛠 Technology Stack & Web Infrastructure

Salesforce Products:

Sales Cloud: Experience with Sales Cloud is required, with a focus on configuring and customizing sales processes, opportunity management, and account management.
Service Cloud: Experience with Service Cloud is required, with a focus on configuring and customizing case management, service processes, and knowledge management.
Experience Cloud: Experience with Experience Cloud is required, with a focus on developing and managing customer-facing experiences, community management, and site hosting.

Integration & Customization Tools:

Point-to-Point Integration: Experience with point-to-point integration methods, such as API-based integrations and custom code development.
Middleware: Experience with middleware tools, such as Mulesoft, for integrating Salesforce with external systems (e.g., ERPs).
Flows & Custom Development: Experience with Salesforce flows and other custom development tools, such as Apex and Visualforce, for building custom solutions.

📝 Enhancement Note: The technology stack and web infrastructure section provides an overview of the Salesforce products, integration and customization tools, and other relevant technologies required for the Senior Salesforce Consultant role at Inetum.

👥 Team Culture & Values

Web Development Values:

Innovation: Inetum values innovation and encourages its employees to think creatively and explore new solutions to business challenges.
Collaboration: Inetum fosters a culture of collaboration, with a focus on working together to deliver successful projects and drive business value.
Customer Focus: Inetum is committed to understanding and addressing the unique needs of its clients, with a focus on delivering tailored Salesforce solutions that meet their specific business requirements.
Quality: Inetum is dedicated to delivering high-quality solutions that meet the highest standards of excellence and exceed client expectations.

Collaboration Style:

Cross-functional Integration: The Senior Salesforce Consultant will work closely with cross-functional teams, including designers, marketers, and business stakeholders, to ensure that Salesforce solutions meet user needs and align with broader organizational goals.
Code Review Culture: Inetum encourages a culture of code review, with a focus on ensuring that Salesforce solutions are well-designed, efficient, and maintainable.
Knowledge Sharing: Inetum fosters a culture of knowledge sharing, with a focus on continuous learning and improvement.

📝 Enhancement Note: The team culture and values section provides an overview of Inetum's web development values and collaboration style, with a focus on the Senior Salesforce Consultant role and its contribution to the company's success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Consumer Goods Industry Expertise: Develop a deep understanding of the Consumer Goods industry, its unique business processes, and the specific challenges faced by clients in this sector.
Integration Complexity: Design and implement complex integrations between Salesforce and external systems (e.g., ERPs), using point-to-point or middleware methods, to ensure seamless data flow and business process automation.
Custom Solution Development: Develop custom Salesforce solutions, using flows and other custom development tools, to address unique business requirements and drive innovation.
Performance Optimization: Optimize Salesforce solutions for performance, scalability, and maintainability, with a focus on ensuring that they can support the growing needs of clients in the Consumer Goods industry.

Learning & Development Opportunities:

Salesforce Certification: Obtain relevant Salesforce certifications (e.g., Salesforce Certified System Architect, Salesforce Certified Technical Architect) to enhance your expertise and advance your career within the Salesforce ecosystem.
Conference Attendance: Attend industry conferences and events, such as Dreamforce, to stay up-to-date with the latest trends and best practices in the Salesforce ecosystem.
Technical Mentorship: Seek mentorship opportunities from experienced Salesforce consultants and architects within Inetum to gain insights into best practices, emerging technologies, and career development strategies.

📝 Enhancement Note: The challenges and growth opportunities section provides an overview of the technical challenges and learning and development opportunities specific to the Senior Salesforce Consultant role at Inetum.

💡 Interview Preparation

Technical Questions:

Salesforce Proficiency: Be prepared to demonstrate your proficiency with Salesforce products, including Sales Cloud, Service Cloud, and Experience Cloud, with a focus on configuration, customization, and integration methods.
Business Analysis: Prepare for business analysis questions, focusing on your ability to understand business processes, develop tailored Salesforce solutions, and drive business value through innovation and problem-solving.
Problem-Solving: Brush up on your problem-solving skills and be prepared to discuss your approach to complex business challenges and technical obstacles.

Company & Culture Questions:

Consumer Goods Industry: Familiarize yourself with the Consumer Goods industry, its unique business processes, and the specific challenges faced by clients in this sector. Prepare for questions that assess your understanding of the industry and your ability to deliver tailored Salesforce solutions that meet its specific needs.
Inetum Values: Research Inetum's values and be prepared to discuss how your skills, experience, and personal values align with the company's commitment to innovation, collaboration, customer focus, and quality.
Team Dynamics: Prepare for questions that assess your ability to work collaboratively with cross-functional teams, including designers, marketers, and business stakeholders, to ensure that Salesforce solutions meet user needs and align with broader organizational goals.

Portfolio Presentation Strategy:

Case Study Walkthrough: Prepare a structured case study, outlining the business analysis, solution design, implementation, and testing phases of a previous Salesforce project. Be ready to present your case study to the interview panel and discuss your approach to each phase of the project.
Technical Deep Dive: Choose a specific technical aspect of your case study, such as a complex integration or custom solution development, and prepare a detailed technical deep dive, demonstrating your expertise and problem-solving skills.
User Experience Focus: Highlight your ability to understand and address user needs, with a focus on delivering intuitive and user-friendly Salesforce solutions. Prepare examples of user experience design principles and best practices that you have applied in your previous projects.

📝 Enhancement Note: The interview preparation section provides an overview of the technical questions, company and culture questions, and portfolio presentation strategy specific to the Senior Salesforce Consultant role at Inetum.

📌 Application Steps

To apply for this Senior Salesforce Consultant position at Inetum, follow these steps:

Customize Your Portfolio: Tailor your portfolio to highlight your experience with Salesforce products, integration methods, and custom solution development, with a focus on the Consumer Goods industry and the specific needs of Inetum's clients.
Optimize Your Resume: Highlight your relevant experience, skills, and achievements in your resume, with a focus on Salesforce, business analysis, and problem-solving. Include relevant keywords to improve your resume's visibility in applicant tracking systems.
Prepare for Technical Assessment: Brush up on your Salesforce skills, business analysis techniques, and problem-solving strategies. Practice common interview questions and be prepared to discuss your approach to complex business challenges and technical obstacles.
Research Inetum: Familiarize yourself with Inetum's values, company culture, and the specific needs of its clients in the Consumer Goods industry. Prepare for questions that assess your understanding of the company and your ability to deliver tailored Salesforce solutions that meet its specific needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to Salesforce consulting, business analysis, and problem-solving, with a focus on the Consumer Goods industry and Inetum's unique needs.
Include Salesforce product-specific details, integration methods, and custom solution development techniques.
Emphasize business analysis, solution design, and problem-solving skills, with a focus on delivering tailored Salesforce solutions for Consumer Goods clients.
Address the specific challenges and opportunities faced by Senior Salesforce Consultants in the Consumer Goods industry and at Inetum.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information.
Only include Enhancement Notes when making significant inferences about Salesforce consulting, business analysis, or problem-solving, with specific reasoning based on role level, industry standards, and career progression patterns.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute Salesforce, business analysis, and problem-solving keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and Salesforce consulting specialization.

Industry Expertise:

Include specific Salesforce products, integration methods, and custom solution development tools relevant to the role.
Address Salesforce consulting career progression paths and technical leadership opportunities in web technology teams.
Provide tactical advice for Salesforce portfolio development, live demonstrations, and project case studies.
Include Salesforce-specific interview preparation and coding challenge guidance.
Emphasize business analysis, solution design, and problem-solving skills, with a focus on delivering tailored Salesforce solutions for Consumer Goods clients.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use Salesforce, business analysis, and problem-solving industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to Salesforce consultants and business analysts.
Provide actionable insights that give Salesforce consultants and business analysts a competitive advantage.
Focus on Salesforce consulting team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize Salesforce best practices, solution design principles, and problem-solving methods.
Include specific portfolio requirements tailored to the Salesforce consulting discipline and role level.
Address browser compatibility, accessibility standards, and user experience design principles in the context of Salesforce solutions.
Focus on problem-solving methods, performance optimization, and scalable Salesforce architecture.
Include technical presentation skills and stakeholder communication for Salesforce projects.

Avoid:

Generic business jargon not relevant to Salesforce consulting or business analysis roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific Salesforce consulting or business analysis role.
Marketing language unrelated to Salesforce consulting, business analysis, or user experience.

Generate comprehensive, Salesforce-focused content that serves as a valuable resource for Salesforce consultants and business analysts evaluating career opportunities and preparing for technical interviews in the Salesforce consulting industry.

Consultor Salesforce Sênior – Consumer Goods Cloud