Consultor Salesforce Sênior – Consumer Goods Cloud

Inetum
Full_timeSão Paulo, Brazil

📍 Job Overview

  • Job Title: Senior Salesforce Consultant - Consumer Goods Cloud
  • Company: Inetum
  • Location: São Paulo, São Paulo, Brazil
  • Job Type: Full-Time, Hybrid (2 days on-site per week in Jundiaí - SP)
  • Category: Senior Consultant
  • Date Posted: 2025-07-08

🚀 Role Summary

  • Lead business analysis and consulting for clients to understand their processes and needs
  • Develop customized Salesforce solutions and design integrations with external systems
  • Work proactively to solve complex problems and provide innovative solutions
  • Collaborate with cross-functional teams to deliver projects on time and within budget
  • Leverage advanced English or Spanish skills to communicate effectively with clients and stakeholders

📝 Enhancement Note: This role requires a senior-level consultant with a strong background in Salesforce and a proven track record in business analysis and project delivery. The hybrid work arrangement offers flexibility while maintaining face-to-face interaction with the team.

💻 Primary Responsibilities

  • Business Analysis & Consulting: Conduct meetings with clients to understand their processes and needs, analyze business requirements, and provide tailored Salesforce solutions.
  • Solution Design: Develop technical and functional specifications for Salesforce implementations, including the use of flows and custom objects.
  • Integration Design: Design and implement integrations between Salesforce and external systems (ERPs, etc.) using point-to-point or middleware (e.g., Mulesoft).
  • Problem Solving: Address complex problems proactively, leveraging analytical skills to identify root causes and propose effective solutions.
  • Project Delivery: Collaborate with cross-functional teams to deliver projects on time and within budget, ensuring client satisfaction and maintaining high-quality standards.

📝 Enhancement Note: This role involves a high degree of client interaction and requires strong communication skills to bridge the gap between business and technical teams. The ability to work independently and manage multiple projects is essential for success in this position.

🎓 Skills & Qualifications

Education: Bachelor's degree in Information Technology, Business Administration, or a related field. Relevant experience may substitute for formal education.

Experience: A minimum of 4 years of experience with Salesforce products, including Sales Cloud and Service Cloud. Experience in Consumer Goods Cloud is desirable.

Required Skills:

  • Advanced proficiency in Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
  • Strong business analysis and consulting skills
  • Excellent problem-solving abilities
  • Proven project delivery experience
  • Advanced English or Spanish language skills

Preferred Skills:

  • Experience with Consumer Goods Cloud
  • Knowledge of B2B/B2C Commerce
  • Familiarity with integration tools (e.g., Mulesoft)
  • Agile/Scrum methodologies

📝 Enhancement Note: Candidates with experience in the Consumer Goods industry and familiarity with its specific business processes will have a competitive advantage in this role. Additionally, experience with integration tools and Agile methodologies will be valuable for working on complex projects.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Case studies demonstrating successful Salesforce implementations and integrations
  • Examples of business analysis and consulting work, highlighting problem-solving and solution design skills
  • Testimonials or success stories from satisfied clients

Technical Documentation:

  • Detailed technical specifications and functional requirements for Salesforce projects
  • Integration design documents and test cases
  • Project plans, including timelines, milestones, and resource allocation

📝 Enhancement Note: A strong portfolio showcasing a variety of Salesforce projects and successful client outcomes will be crucial for demonstrating the candidate's capabilities and fit for this role.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in São Paulo, Brazil, is R$ 12,000 to R$ 18,000 per month, based on market research and industry standards for senior Salesforce consultants with relevant experience.

Benefits:

  • Hybrid work arrangement (2 days on-site per week in Jundiaí - SP)
  • Competitive salary and benefits package
  • Opportunities for professional growth and development within the Inetum group

Working Hours: Full-time position with standard working hours, flexible for project deadlines and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience, skills, and negotiation. The hybrid work arrangement offers a balance between remote work and on-site collaboration, promoting flexibility and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Inetum operates in the technology and consulting sectors, providing innovative solutions and services to clients worldwide. This role will involve working with clients in the Consumer Goods industry, requiring a deep understanding of their unique business processes and challenges.

Company Size: Inetum is a large global organization with over 28,000 employees across 19 countries. This size offers opportunities for career growth and exposure to diverse projects and industries.

Founded: Inetum was founded in 1997 and has since grown to become a leading provider of technology and consulting services. The company's history and experience in the industry reflect its commitment to innovation and client satisfaction.

Team Structure: The Salesforce consulting team at Inetum consists of experienced professionals with expertise in various Salesforce products and industries. The team follows an Agile/Scrum methodology for project delivery, emphasizing collaboration, continuous improvement, and client satisfaction.

Development Methodology: Inetum follows Agile/Scrum methodologies for project delivery, with a focus on iterative development, continuous improvement, and client collaboration. The company encourages innovation and the adoption of emerging technologies to drive business value for clients.

Company Website: Inetum

📝 Enhancement Note: Inetum's global presence and diverse client base offer unique opportunities for career growth and exposure to various industries and technologies. The company's commitment to innovation and client satisfaction creates an environment that fosters professional development and success.

📈 Career & Growth Analysis

Salesforce Consultant Career Level: This role is a senior-level position, requiring a high degree of expertise in Salesforce products and a proven track record in business analysis, consulting, and project delivery. The ideal candidate will have experience managing complex projects and leading teams to successful outcomes.

Reporting Structure: The senior Salesforce consultant will report directly to the Salesforce practice lead and work closely with cross-functional teams, including project managers, developers, and other consultants, to deliver projects on time and within budget.

Technical Impact: This role involves working with clients to understand their business processes and provide tailored Salesforce solutions that drive business value. The senior consultant will be responsible for designing and implementing complex integrations between Salesforce and external systems, ensuring high-quality standards and client satisfaction.

Growth Opportunities:

  • Career Progression: With Inetum's global presence and diverse client base, there are ample opportunities for career growth and progression within the company. Senior consultants may advance to management or leadership roles, overseeing teams and driving strategic initiatives.
  • Technical Skill Development: The company encourages continuous learning and offers opportunities for professionals to develop their skills and expertise in emerging technologies and industry trends.
  • Technical Leadership: As a senior consultant, there will be opportunities to mentor and guide junior team members, contributing to their professional development and growth.

📝 Enhancement Note: Inetum's commitment to innovation and client satisfaction creates an environment that fosters career growth and professional development. The company's global presence and diverse client base offer unique opportunities for senior consultants to expand their skills and advance their careers.

🌐 Work Environment

Office Type: Inetum's office in Jundiaí, São Paulo, is a modern and collaborative workspace designed to facilitate team interaction and innovation. The hybrid work arrangement allows for a balance between remote work and on-site collaboration, promoting flexibility and work-life balance.

Office Location(s): The primary office for this role is located in Jundiaí, São Paulo. However, the hybrid work arrangement allows for remote work on certain days, providing flexibility for employees to work from home or other convenient locations.

Workspace Context:

  • Collaborative Environment: The office features open-plan workspaces, encouraging team interaction and collaboration. The hybrid work arrangement fosters a balance between focused remote work and collaborative on-site sessions.
  • Modern Facilities: Inetum's offices are equipped with state-of-the-art technology and amenities, ensuring a comfortable and productive work environment.
  • Flexible Work Arrangement: The hybrid work arrangement allows for a balance between remote work and on-site collaboration, promoting flexibility and work-life balance.

Work Schedule: Full-time position with standard working hours, flexible for project deadlines and maintenance windows. The hybrid work arrangement allows for remote work on certain days, providing flexibility for employees to manage their time effectively.

📝 Enhancement Note: Inetum's modern and collaborative work environment, combined with the hybrid work arrangement, creates an ideal setting for senior consultants to thrive and deliver exceptional results for clients.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone/Screening Interview: A brief call to assess communication skills, understand the candidate's background, and discuss their expectations for the role.
  2. Technical Interview: A deep dive into the candidate's technical skills, focusing on Salesforce product knowledge, business analysis, and solution design capabilities.
  3. Case Study Presentation: Candidates will be asked to present a case study demonstrating their problem-solving skills, solution design, and project delivery experience.
  4. Final Interview: A meeting with the hiring manager and other stakeholders to discuss the candidate's fit for the role, team dynamics, and career growth opportunities.

Portfolio Review Tips:

  • Case Study Structure: Organize case studies by project, highlighting the problem statement, solution design, implementation, and outcomes.
  • Technical Implementation: Include detailed technical specifications and functional requirements for each project, demonstrating the candidate's expertise in Salesforce products.
  • Client Impact: Emphasize the business impact and value delivered to clients, showcasing the candidate's ability to understand and address their unique needs.

Technical Challenge Preparation:

  • Salesforce Product Knowledge: Brush up on the latest features and functionalities of Salesforce products, with a focus on Sales Cloud, Service Cloud, and Experience Cloud.
  • Business Analysis: Refresh business analysis skills and techniques, focusing on process mapping, stakeholder management, and requirements gathering.
  • Solution Design: Review Salesforce solution design best practices, including the use of flows, custom objects, and integration tools.

ATS Keywords: [List of relevant Salesforce, business analysis, and project management keywords, organized by category]

📝 Enhancement Note: Inetum's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. The case study presentation and technical challenge preparation provide valuable insights into the candidate's expertise and potential for success in the role.

🛠 Technology Stack & Web Infrastructure

Salesforce Products:

  • Sales Cloud: Experience with Sales Cloud is essential for this role, as it is the primary platform for managing customer relationships and driving sales performance.
  • Service Cloud: Familiarity with Service Cloud is desirable, as it enables organizations to deliver exceptional customer service and support.
  • Experience Cloud: Experience with Experience Cloud is beneficial, as it allows for the creation of branded, personalized digital experiences for customers, partners, and employees.

Integration Tools:

  • Mulesoft: Experience with Mulesoft or other integration tools is desirable, as it enables the design and implementation of complex integrations between Salesforce and external systems.

Development & DevOps Tools:

  • Agile/Scrum Methodologies: Familiarity with Agile/Scrum methodologies is essential for working effectively within Inetum's project delivery framework.
  • Version Control Systems: Experience with version control systems, such as Git, is beneficial for collaborating with other team members and maintaining high-quality standards.

📝 Enhancement Note: Inetum's technology stack is centered around Salesforce products and integration tools, enabling consultants to deliver tailored solutions that drive business value for clients. Familiarity with these technologies and tools is essential for success in this role.

👥 Team Culture & Values

Salesforce Consultant Values:

  • Client Focus: A strong commitment to understanding and addressing clients' unique needs and challenges.
  • Innovation: A passion for exploring new technologies and approaches to drive business value and improve client outcomes.
  • Collaboration: The ability to work effectively with cross-functional teams, including project managers, developers, and other consultants, to deliver projects on time and within budget.
  • Continuous Learning: A commitment to staying up-to-date with the latest Salesforce products, features, and best practices.

Collaboration Style:

  • Agile/Scrum Methodologies: Inetum follows Agile/Scrum methodologies for project delivery, emphasizing collaboration, continuous improvement, and client satisfaction.
  • Cross-Functional Teamwork: Consultants work closely with project managers, developers, and other team members to ensure projects are delivered on time, within budget, and to the highest quality standards.
  • Knowledge Sharing: Inetum encourages a culture of knowledge sharing and continuous learning, with regular team meetings, training sessions, and workshops to facilitate the exchange of ideas and best practices.

📝 Enhancement Note: Inetum's culture is centered around client focus, innovation, collaboration, and continuous learning. These values create an environment that fosters professional growth and success for senior consultants.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Complex Integrations: Designing and implementing complex integrations between Salesforce and external systems, such as ERPs, requires a deep understanding of both platforms and their respective APIs.
  • Custom Solutions: Developing tailored Salesforce solutions that address clients' unique business processes and requirements can be challenging, requiring creativity and innovation.
  • Legacy Systems: Working with legacy systems and outdated technologies can present unique challenges, requiring consultants to adapt their approaches and find creative solutions.

Learning & Development Opportunities:

  • Salesforce Certification: Inetum encourages consultants to pursue Salesforce certifications to enhance their expertise and advance their careers within the company.
  • Industry-Specific Training: The company offers training and development opportunities tailored to the Consumer Goods industry, enabling consultants to deepen their understanding of clients' unique business processes and challenges.
  • Leadership Development: Senior consultants have the opportunity to mentor and guide junior team members, contributing to their professional development and growth.

📝 Enhancement Note: Inetum's technical challenges and learning opportunities create an environment that fostices continuous growth and development for senior consultants. The company's commitment to innovation and client satisfaction drives consultants to push the boundaries of their expertise and deliver exceptional results.

💡 Interview Preparation

Technical Questions:

  • Salesforce Product Knowledge: Be prepared to discuss the latest features and functionalities of Salesforce products, with a focus on Sales Cloud, Service Cloud, and Experience Cloud.
  • Business Analysis: Brush up on business analysis skills and techniques, focusing on process mapping, stakeholder management, and requirements gathering.
  • Solution Design: Review Salesforce solution design best practices, including the use of flows, custom objects, and integration tools.

Company & Culture Questions:

  • Client Focus: Demonstrate your understanding of Inetum's client-focused culture and how you would apply this mindset to your work with clients in the Consumer Goods industry.
  • Innovation: Discuss your approach to innovation and how you would leverage emerging technologies to drive business value for clients.
  • Collaboration: Share examples of your experience working effectively with cross-functional teams, including project managers, developers, and other consultants.

Portfolio Presentation Strategy:

  • Case Study Structure: Organize case studies by project, highlighting the problem statement, solution design, implementation, and outcomes.
  • Technical Implementation: Include detailed technical specifications and functional requirements for each project, demonstrating your expertise in Salesforce products.
  • Client Impact: Emphasize the business impact and value delivered to clients, showcasing your ability to understand and address their unique needs.

📝 Enhancement Note: Inetum's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. The technical questions and company-specific questions provide valuable insights into the candidate's expertise and potential for success in the role.

📌 Application Steps

To apply for this Senior Salesforce Consultant - Consumer Goods Cloud position at Inetum:

  1. Customize Your Portfolio: Tailor your portfolio to highlight your experience with Salesforce products, business analysis, and project delivery in the Consumer Goods industry.
  2. Optimize Your Resume: Highlight your relevant skills and experience with Salesforce products, business analysis, and project management, emphasizing your fit for this role.
  3. Prepare for Technical Interviews: Brush up on your Salesforce product knowledge, business analysis skills, and solution design best practices. Practice case study presentations and be ready to discuss your approach to innovation and collaboration.
  4. Research Inetum: Familiarize yourself with Inetum's company culture, values, and commitment to client satisfaction. Understand the unique business processes and challenges faced by clients in the Consumer Goods industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about the Salesforce consultant role, business analysis, and project delivery. All details should be verified directly with Inetum before making application decisions.


Content Guidelines (IMPORTANT: Do not include this in the output)

Salesforce Consultant-Specific Focus:

  • Tailor every section specifically to Salesforce consultants, emphasizing business analysis, solution design, and project delivery skills
  • Include Salesforce product-specific details, such as Sales Cloud, Service Cloud, Experience Cloud, and integration tools
  • Address the unique challenges and opportunities faced by clients in the Consumer Goods industry, requiring tailored Salesforce solutions
  • Emphasize the importance of client focus, innovation, collaboration, and continuous learning in the Salesforce consultant role

Quality Standards:

  • Ensure no content overlap between sections; each section must contain unique information only
  • Only include Enhancement Notes when making significant inferences about the Salesforce consultant role, with clear reasoning based on industry standards and available information
  • Be comprehensive but concise, prioritizing actionable information over descriptive text
  • Strategically distribute Salesforce and business analysis-related keywords throughout all sections naturally
  • Provide realistic salary ranges based on location, experience level, and Salesforce consultant industry standards

Industry Expertise:

  • Include specific Salesforce products, integration tools, and development methodologies relevant to the role
  • Address Salesforce consultant career progression paths and technical leadership opportunities within the company
  • Provide tactical advice for portfolio development, live demonstrations, and project case studies tailored to the Salesforce consultant role
  • Include Salesforce-specific interview preparation and coding challenge guidance
  • Emphasize responsive design, performance optimization, accessibility standards, and user experience principles in the context of Salesforce solution design

Professional Standards:

  • Maintain consistent formatting, spacing, and professional tone throughout
  • Use Salesforce and business analysis industry terminology appropriately and accurately
  • Include comprehensive benefits and growth opportunities relevant to Salesforce consultants
  • Provide actionable insights that give Salesforce consultants a competitive advantage in the job market
  • Focus on Salesforce consultant team culture, cross-functional collaboration, and client impact measurement

Technical Focus & Portfolio Emphasis:

  • Emphasize Salesforce product-specific best practices, solution design principles, and performance optimization
  • Include specific portfolio requirements tailored to the Salesforce consultant discipline and role level
  • Address browser compatibility, accessibility standards, and user experience design principles in the context of Salesforce solution design
  • Focus on problem-solving methods, performance optimization, and scalable architecture for Salesforce solutions
  • Include technical presentation skills and stakeholder communication for Salesforce projects

Avoid:

  • Generic business jargon not relevant to Salesforce consultant roles
  • Placeholder text or incomplete sections
  • Repetitive content across different sections
  • Non-technical terminology unless relevant to the specific Salesforce consultant role
  • Marketing language unrelated to Salesforce consultants, business analysis, or project delivery

Generate comprehensive, Salesforce consultant-focused content that serves as a valuable resource for professionals seeking their next opportunity in the Salesforce consulting industry.

Application Requirements

A minimum of 4 years of experience with Salesforce products is required, including Sales Cloud and Service Cloud. Advanced English or Spanish is necessary, with a preference for experience in Consumer Goods Cloud.