📍 Job Overview

Job Title: Cloud Technical Trainer (w/m/d)
Company: IONOS SE
Location: Karlsruhe, Baden-Württemberg, Germany
Job Type: Full-Time
Category: Technical Trainer
Date Posted: 2025-06-03
Experience Level: Entry to Mid-Level
Remote Status: Hybrid

🚀 Role Summary

Develop and conduct engaging technical training for cloud experts and non-technical training for sales teams, partners, and customers.
Collaborate closely with an international team to create an innovative and engaging curriculum.
Explain complex cloud concepts in German and English to both technical and non-technical audiences.
Travel to IONOS offices and customer locations for on-site training and workshops.

📝 Enhancement Note: This role requires strong communication skills, adaptability, and a passion for teaching. The ideal candidate will be comfortable working in an international environment and have a creative approach to developing engaging training materials.

💻 Primary Responsibilities

📚 Curriculum Development: Collaborate with the team to create an innovative and engaging curriculum that caters to both technical and non-technical audiences.
🗣️ Training Delivery: Conduct training sessions in German and English, explaining complex cloud concepts in an accessible manner.
🌍 Travel: Travel to IONOS offices and customer locations for on-site training and workshops.
💡 Creative Input: Bring fresh, creative ideas to the project and help shape the future of cloud training at IONOS.

📝 Enhancement Note: This role requires a high level of adaptability, as you will be working with diverse audiences and may need to adjust your training approach accordingly.

🎓 Skills & Qualifications

Education: A bachelor's degree in a relevant field or equivalent experience.

Experience: 0-2 years of experience in technical training, cloud technologies, or a related field.

Required Skills:

🗣️ Communication Skills: Fluent in German and English, with the ability to explain complex technical concepts to both technical and non-technical audiences.
🧠 Learning Enthusiasm: A passion for learning and teaching cloud technologies.
🧠 Flexibility: A creative and flexible mindset, open to new challenges and approaches.
🌎 International Experience: Willingness to travel and work in diverse international environments.

Preferred Skills:

💻 Cloud Technologies: Familiarity with cloud technologies or previous experience in a similar function.
🗣️ Additional Languages: Proficiency in additional languages is welcome.

📝 Enhancement Note: While previous experience in technical training is preferred, the ideal candidate will have a strong foundation in cloud technologies and a passion for teaching, as well as the ability to adapt to different learning styles and environments.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

📚 Training Materials: Examples of training materials you've developed, including presentations, exercises, and case studies.
🗣️ Video Demonstrations: Video demonstrations of you delivering training sessions, showcasing your communication skills and ability to explain complex concepts.

Technical Documentation:

📚 Curriculum Vitae: A well-structured CV highlighting your relevant experience, skills, and education.
📚 Cover Letter: A compelling cover letter that demonstrates your enthusiasm for the role and your fit with IONOS' company culture.

💵 Compensation & Benefits

Salary Range: €35,000 - €45,000 per year (gross), depending on experience and qualifications. This range is based on market research and IONOS' internal salary structure for similar roles.

Benefits:

🏠 Hybrid Work Model: A hybrid work model with the option to work from home.
🕒 Flexible Working Hours: Flexible working hours through a trust-based working hours model.
🍴 Subsidized Canteen: A subsidized canteen at some locations and various free beverages.
🏢 Modern Office Spaces: Modern office spaces with excellent transport links.
💰 Employee Discounts: Diverse employee discounts for activities and products.
🎉 Employee Events: Employee events like summer and winter parties, as well as workshops.
🎓 Training & Development: Numerous training and development opportunities.
🏥 Health Offers: Various health offers, such as sports and health courses.

📝 Enhancement Note: The salary range provided is an estimate based on market research and IONOS' internal salary structure for similar roles. The actual salary may vary depending on the candidate's qualifications and experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: IONOS is the leading European digitalization partner for small and medium-sized enterprises (SMEs), with a worldwide presence in 18 markets across Europe and North America.

Company Size: IONOS has over 6 million customers and employs over 7,000 people worldwide.

Founded: IONOS was founded in 1988 and has since grown to become one of the leading providers of cloud infrastructure, cloud services, and hosting services in Europe.

Team Structure:

🌐 International Team: The team is international, with members based in Germany, the UK, Spain, and the US.
🤝 Collaboration: The team works closely together to develop and deliver engaging training materials and workshops.
🌟 Innovative Approach: The team takes an innovative approach to cloud training, focusing on creating engaging and accessible learning experiences for all audiences.

Development Methodology:

📚 Curriculum Development: The team follows an agile approach to curriculum development, continuously iterating and improving training materials based on feedback and market trends.
🗣️ Communication: The team communicates regularly to ensure consistency and quality across all training materials and workshops.
🌍 Global Impact: The team's work has a global impact, with training sessions delivered to customers and partners across Europe and North America.

Company Website: IONOS Website

📝 Enhancement Note: IONOS' company culture is characterized by open working structures, a Duz (informal 'you') culture, and flat hierarchies, with a strong emphasis on team spirit and collaboration.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suited to entry to mid-level professionals with a strong foundation in cloud technologies and a passion for teaching. The ideal candidate will have some experience in technical training or a related field and be eager to develop their skills and advance their career in cloud training.

Reporting Structure: The Cloud Technical Trainer reports directly to the Head of Training and works closely with the wider training team to develop and deliver engaging training materials and workshops.

Technical Impact: The Cloud Technical Trainer plays a crucial role in helping IONOS' customers and partners understand and adopt cloud technologies, driving digital transformation and innovation across a wide range of industries.

Growth Opportunities:

🎓 Technical Expertise: Develop your technical expertise in cloud technologies and gain experience in curriculum development and delivery.
🌟 Leadership Potential: Demonstrate strong leadership potential and take on more responsibility within the team, contributing to strategic decision-making and team management.
🌐 Global Experience: Gain global experience working with customers and partners across Europe and North America, and develop your cultural awareness and communication skills.

📝 Enhancement Note: IONOS offers numerous opportunities for career growth and development, with a strong emphasis on internal promotion and progression. The ideal candidate will be proactive in seeking out new challenges and opportunities to grow within the organization.

🌐 Work Environment

Office Type: IONOS offers modern, well-equipped office spaces with excellent transport links and a collaborative working environment.

Office Location(s): The role is available at the IONOS offices in Berlin and Karlsruhe, Germany.

Workspace Context:

💻 Equipment: Modern office equipment, including laptops, monitors, and software, is provided to support productive and efficient working.
🤝 Collaboration: The office environment encourages collaboration and teamwork, with open-plan workspaces and dedicated meeting rooms.
🎉 Social Events: IONOS hosts various social events and team-building activities to foster a strong sense of community and team spirit.

Work Schedule: The role follows a standard full-time work schedule, with flexible working hours and the option to work from home.

📝 Enhancement Note: IONOS' offices are designed to be inclusive and accessible, with a focus on creating a comfortable and productive working environment for all employees.

📄 Application & Technical Interview Process

Interview Process:

📝 Phone/Video Screen: A brief phone or video call to discuss your application and assess your communication skills and cultural fit.
📚 Training Presentation: Prepare a short training presentation on a cloud technology or concept of your choice, demonstrating your ability to explain complex technical concepts in an accessible manner.
🗣️ In-depth Interview: A detailed interview to discuss your application, training approach, and fit with IONOS' company culture.
🏢 On-site Visit: A visit to the IONOS office to meet the team and discuss the role and the company in more detail.

Portfolio Review Tips:

📚 Training Materials: Include examples of training materials you've developed, highlighting your creativity, adaptability, and ability to cater to diverse learning styles and environments.
🗣️ Communication Skills: Demonstrate your strong communication skills and ability to explain complex technical concepts in an accessible manner.
🌐 Global Experience: Highlight your experience working in international environments and your ability to adapt to different cultural contexts.

Technical Challenge Preparation:

📚 Curriculum Development: Familiarize yourself with IONOS' existing training materials and be prepared to discuss how you would improve or expand upon them.
🗣️ Communication Skills: Practice explaining complex technical concepts in both German and English, ensuring your explanations are clear, concise, and easy to understand.
💡 Creative Input: Think creatively about how you can bring fresh, innovative ideas to the role and help shape the future of cloud training at IONOS.

ATS Keywords: [List of relevant cloud technology, training, and communication keywords, organized by category]

📝 Enhancement Note: The interview process is designed to assess the candidate's communication skills, technical expertise, and cultural fit with IONOS' company culture. The ideal candidate will be able to demonstrate a strong passion for teaching, a creative approach to curriculum development, and a willingness to adapt to different learning styles and environments.

🛠 Technology Stack & Web Infrastructure

Cloud Technologies:

🌐 AWS: Familiarity with Amazon Web Services (AWS) is preferred, but not required.
🌐 Microsoft Azure: Familiarity with Microsoft Azure is preferred, but not required.
🌐 Google Cloud Platform: Familiarity with Google Cloud Platform is preferred, but not required.

Training Tools:

📚 PowerPoint: Proficiency in PowerPoint is required for creating engaging and visually appealing training materials.
📚 Articulate: Familiarity with Articulate or similar e-learning authoring tools is preferred, but not required.

📝 Enhancement Note: While familiarity with specific cloud technologies is preferred, the ideal candidate will have a strong foundation in cloud technologies more broadly and be eager to learn and adapt to new tools and platforms.

👥 Team Culture & Values

Web Development Values:

🌟 Innovation: IONOS values innovation and encourages its employees to think creatively and challenge the status quo.
🌟 Collaboration: IONOS fosters a culture of collaboration and teamwork, with a strong emphasis on open communication and knowledge sharing.
🌟 Customer Focus: IONOS is committed to delivering exceptional customer experiences and helping its customers succeed in the digital world.
🌟 Continuous Learning: IONOS encourages its employees to continuously learn and develop their skills, staying up-to-date with the latest technologies and industry trends.

Collaboration Style:

🤝 Cross-Functional Integration: The training team works closely with other departments, including sales, marketing, and product management, to ensure that training materials are relevant, up-to-date, and aligned with IONOS' overall business strategy.
🤝 Code Review Culture: The team has a strong code review culture, with a focus on ensuring that training materials are accurate, consistent, and of high quality.
🤝 Knowledge Sharing: The team encourages knowledge sharing and collaborative learning, with regular team meetings and workshops to discuss best practices, share insights, and support each other's professional development.

📝 Enhancement Note: IONOS' company culture is characterized by open communication, collaboration, and a strong focus on customer success. The ideal candidate will be a strong communicator, a creative thinker, and a passionate advocate for IONOS' customers and partners.

⚡ Challenges & Growth Opportunities

Technical Challenges:

🌐 Global Audience: Developing training materials and workshops that cater to a global audience, with diverse learning styles, cultural backgrounds, and technical expertise.
🌐 Rapidly Evolving Technology: Keeping up-to-date with the latest cloud technologies, trends, and best practices, and incorporating this knowledge into training materials and workshops.
🌐 Customization: Tailoring training materials and workshops to meet the specific needs and requirements of individual customers and partners.

Learning & Development Opportunities:

🎓 Technical Expertise: Developing your technical expertise in cloud technologies and gaining experience in curriculum development and delivery.
🌟 Leadership Potential: Demonstrating strong leadership potential and taking on more responsibility within the team, contributing to strategic decision-making and team management.
🌐 Global Experience: Gaining global experience working with customers and partners across Europe and North America, and developing your cultural awareness and communication skills.

📝 Enhancement Note: IONOS offers numerous opportunities for career growth and development, with a strong emphasis on internal promotion and progression. The ideal candidate will be proactive in seeking out new challenges and opportunities to grow within the organization.

💡 Interview Preparation

Technical Questions:

📚 Cloud Technologies: Demonstrate your strong foundation in cloud technologies and your ability to explain complex technical concepts in an accessible manner.
🌐 Global Experience: Highlight your experience working in international environments and your ability to adapt to different cultural contexts.
💡 Creative Input: Think creatively about how you can bring fresh, innovative ideas to the role and help shape the future of cloud training at IONOS.

Company & Culture Questions:

🌟 Innovation: Discuss your approach to innovation and how you would bring fresh, creative ideas to the role and help drive IONOS' success in the cloud training space.
🌟 Collaboration: Describe your experience working in collaborative environments and how you would contribute to IONOS' culture of open communication and knowledge sharing.
🌟 Customer Focus: Explain your approach to customer success and how you would ensure that IONOS' training materials and workshops meet the needs and expectations of customers and partners.

Portfolio Presentation Strategy:

📚 Training Materials: Showcase your training materials and explain how they demonstrate your creativity, adaptability, and ability to cater to diverse learning styles and environments.
🗣️ Communication Skills: Demonstrate your strong communication skills and ability to explain complex technical concepts in an accessible manner.
🌟 Innovation: Highlight the innovative aspects of your training materials and explain how they reflect your creative approach to cloud training.

📝 Enhancement Note: The interview process is designed to assess the candidate's communication skills, technical expertise, and cultural fit with IONOS' company culture. The ideal candidate will be able to demonstrate a strong passion for teaching, a creative approach to curriculum development, and a willingness to adapt to different learning styles and environments.

📌 Application Steps

To apply for this Cloud Technical Trainer (w/m/d) position at IONOS:

📝 Tailor Your Application: Tailor your application to highlight your relevant experience, skills, and qualifications, and explain how you would contribute to IONOS' success in the cloud training space.
📚 Prepare Your Portfolio: Prepare a portfolio of your training materials and workshops, demonstrating your creativity, adaptability, and ability to cater to diverse learning styles and environments.
🗣️ Practice Your Communication Skills: Practice explaining complex technical concepts in both German and English, ensuring your explanations are clear, concise, and easy to understand.
🌟 Research IONOS: Research IONOS' company culture, values, and business strategy, and be prepared to discuss how you would contribute to the company's success in the cloud training space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to cloud training, with a focus on cloud technologies, communication skills, and global experience.
Include web technology industry-specific keywords and phrases throughout the description to optimize for web development and server administration ATS systems.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information only.
Only include Enhancement Notes when making significant inferences about cloud training processes, global experience, or company culture.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute cloud technology, communication, and global experience-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and cloud training specialization.

Industry Expertise:

Include specific cloud technologies, training tools, and global experience requirements prominently.
Address cloud training career progression paths and technical leadership opportunities in cloud training teams.
Provide tactical advice for cloud training portfolio development, live demonstrations, and project case studies.
Include cloud technology-specific interview preparation and coding challenge guidance.
Emphasize communication skills, adaptability, and cultural awareness in the context of global cloud training.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use cloud technology, communication, and global experience industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to cloud training professionals.
Provide actionable insights that give cloud training candidates a competitive advantage.
Focus on cloud training team culture, cross-functional collaboration, and global impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize cloud technology best practices, communication skills, and global experience in every section.
Include specific portfolio requirements tailored to the cloud training discipline and role level.
Address browser compatibility, accessibility standards, and user experience design principles in the context of global cloud training.
Focus on problem-solving methods, performance optimization, and scalable cloud architecture.
Include technical presentation skills and stakeholder communication for global cloud training projects.

Avoid:

Generic business jargon not relevant to cloud training or global experience roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific cloud training role.
Marketing language unrelated to cloud training, communication skills, or global experience.

Generate comprehensive, cloud technology-focused content that serves as a valuable resource for cloud training candidates seeking their next opportunity and preparing for technical interviews in the cloud training industry.

Cloud Technical Trainer (w/m/d)