Cloud Systems Engineer

📍 Job Overview

• Job Title: Cloud Systems Engineer
• Company: Remitly
• Location: Manila, Philippines (with options for Iloilo, Philippines)
• Job Type: Full-Time
• Category: DevOps, Infrastructure
• Date Posted: 2025-06-19
• Experience Level: 2-5 years
• Remote Status: On-site (with remote flexibility)

🚀 Role Summary

• Key Responsibilities: Ensure service availability, quality, performance, and cost-effectiveness of cloud-based products. Maintain site reliability and manage incidents across various environments.
• Key Skills: Cloud concepts, AWS, Kubernetes, Azure, application performance monitoring, CI/CD tools, Unix/Linux, Windows Server, JAVA middleware, network concepts, database concepts, VMware ESX, IT service management, troubleshooting, communication, teamwork, problem management.

📝 Enhancement Note: This role requires a strong background in cloud technologies and a solid understanding of infrastructure management. Candidates should be comfortable working in a fast-paced environment and have excellent communication skills.

💻 Primary Responsibilities

• Incident Management: Lead incident management in production environments, including certification and development environments, to optimize performance and security on the infrastructure.
• Service Monitoring: Monitor application performance, create processes to measure system effectiveness, and identify areas for improvement.
• Application Upgrades: Facilitate service monitoring, application upgrades, and manage ongoing tasks to maintain site reliability.
• Problem Management: Identify, predict, prevent, and detect problems to improve application availability and reliability.
• Status Reporting: Provide status reports on service availability, performance, and any incidents or outages.
• Build/Deployments and Releases: Manage build, bake, and deployment processes in CERT and PROD environments for cloud-based applications and services.
• Adaptability: Adapt to fast-paced environments and new technologies.
• Security and Maintenance: Ensure close technical interchanges with SRE, application developers, shared services, and operations personnel. Follow security guidelines for proper account delegation and privileges.
• Continuous Improvement: Participate in continuous improvement initiatives using Lean Six Sigma methodologies.
• Relationship Building: Build solid, positive relationships with development teams, peers, colleagues, and vendors.

📝 Enhancement Note: This role requires strong problem-solving skills and the ability to work effectively under pressure. Candidates should be comfortable working in a dynamic environment and have a proactive approach to identifying and resolving issues.

🎓 Skills & Qualifications

Education: A bachelor’s degree in Information Systems, Computer Science/Engineering or a related field.

Experience: Minimum 2-3 years of experience in IT industry or related field, with a focus on cloud infrastructure management.

Required Skills:

• Cloud concepts and technologies (AWS, Kubernetes, Azure)
• Cloud application performance monitoring (Splunk, New Relic, Datadog)
• Continuous Integration/Continuous Delivery (CI/CD) tools (Jenkins, Artifactory)
• Basic Unix/Linux, Windows, database, and middleware troubleshooting
• Network concepts, configuration, and routing
• VMware ESX management
• IT service management systems (ServiceNow, Freshservice)
• Strong interpersonal, communication, and teamwork skills
• Ability to monitor, define, analyze, and resolve issues in a high-pressure production environment

Preferred Skills:

• Experience with emerging technologies and infrastructure enhancements
• Knowledge of database clustering, high availability, and disaster recovery concepts
• Familiarity with ITIL or similar service management frameworks

📝 Enhancement Note: Candidates with experience in supporting large cloud infrastructure and a proven track record in incident management will be highly sought after for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience in cloud infrastructure management, including AWS, Kubernetes, and Azure.
• Showcase incident management and problem-solving skills through case studies or live demos.
• Highlight experience with application performance monitoring tools and CI/CD processes.
• Include examples of collaboration and communication skills, such as team projects or presentations.

Technical Documentation:

• Provide detailed documentation of cloud infrastructure management processes, including incident management and problem-solving strategies.
• Include examples of performance optimization and cost-effectiveness strategies.
• Demonstrate understanding of security best practices and compliance audits.

📝 Enhancement Note: A strong portfolio will showcase the candidate's ability to manage complex cloud environments and resolve issues effectively. Include examples of continuous improvement initiatives and collaboration with cross-functional teams.

💵 Compensation & Benefits

Salary Range: PHP 600,000 - 900,000 per year (based on experience and market research for the Philippines)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Collaborative and inclusive work environment
• Remote work flexibility (with proximity to REPH office or satellite offices preferred)

Working Hours: Full-time (40 hours per week) with on-call responsibilities for incident management.

📝 Enhancement Note: The salary range provided is an estimate based on market research for the Philippines. The actual salary may vary depending on the candidate's experience and skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology and Software Development

Company Size: Medium to Large (1,000+ employees)

Founded: 2001 (as LexisNexis, now part of RELX)

Team Structure:

• Cross-functional teams, including development, shared services, and operations personnel
• Collaborative environment with regular team meetings and activities
• Agile methodologies for software development and project management

Development Methodology:

• Agile/Scrum methodologies for software development
• Continuous Integration/Continuous Deployment (CI/CD) pipelines for automated testing and deployment
• Regular code reviews, testing, and quality assurance practices

Company Website: https://www.remitly.com/

📝 Enhancement Note: Remitly offers a dynamic and collaborative work environment, with a strong focus on continuous improvement and innovation. Candidates should be comfortable working in a fast-paced, agile setting.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level to Senior Cloud Systems Engineer, with opportunities for technical leadership and architecture roles.

Reporting Structure: Reports directly to the Manager of Cloud Systems Engineering, with close collaboration with development teams, shared services, and operations personnel.

Technical Impact: Responsible for ensuring the availability, performance, and cost-effectiveness of cloud-based products, with a significant impact on user experience and business outcomes.

Growth Opportunities:

• Technical leadership and architecture roles within the cloud systems engineering team
• Opportunities to specialize in specific cloud technologies or infrastructure domains
• Professional development and training opportunities, including certifications and conference attendance
• Career progression paths within the broader technology organization

📝 Enhancement Note: This role offers significant growth potential for candidates with strong technical skills and a proven track record in cloud infrastructure management. Opportunities for technical leadership and architecture roles are available for high-performing individuals.

🌐 Work Environment

Office Type: On-site with remote flexibility (preferably close proximity to REPH office or satellite offices)

Office Location(s): Manila, Philippines (with options for Iloilo, Philippines)

Workspace Context:

• Collaborative workspace with multiple monitors and testing devices available
• Access to relevant tools, technologies, and resources for cloud infrastructure management
• Opportunities for knowledge sharing, technical mentoring, and continuous learning

Work Schedule: Full-time (40 hours per week) with on-call responsibilities for incident management, including evenings, weekends, and holidays as needed.

📝 Enhancement Note: The work environment at Remitly offers a collaborative and inclusive workspace, with opportunities for remote work flexibility. Candidates should be comfortable working in an on-site setting with regular team interactions and on-call responsibilities.

📄 Application & Technical Interview Process

Interview Process:

1. Phone/Video Screen: Technical phone or video screen to assess communication skills and basic cloud infrastructure knowledge.
2. Technical Assessment: Hands-on technical assessment, including incident management scenarios, problem-solving exercises, and cloud infrastructure tasks.
3. On-site/Video Interview: On-site or video interview with the hiring manager and team members to discuss cultural fit, career growth, and technical expectations.
4. Final Evaluation: Final evaluation based on technical skills, problem-solving abilities, and cultural fit.

Portfolio Review Tips:

• Highlight cloud infrastructure management experience, including AWS, Kubernetes, and Azure.
• Include case studies or live demos showcasing incident management and problem-solving skills.
• Emphasize collaboration and communication skills, with examples of team projects or presentations.
• Tailor the portfolio to the specific cloud technologies and infrastructure requirements of the role.

Technical Challenge Preparation:

• Brush up on cloud infrastructure management concepts, including AWS, Kubernetes, and Azure.
• Practice incident management scenarios and problem-solving exercises.
• Familiarize yourself with the specific cloud technologies and infrastructure requirements of the role.

ATS Keywords: AWS, Kubernetes, Azure, cloud infrastructure, incident management, problem-solving, application performance monitoring, CI/CD, Unix/Linux, Windows Server, JAVA middleware, network concepts, database concepts, VMware ESX, IT service management, troubleshooting, communication, teamwork, problem management.

📝 Enhancement Note: The interview process at Remitly is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their cloud infrastructure management experience and demonstrate their incident management and problem-solving skills.

📌 Application Steps

To apply for this Cloud Systems Engineer position at Remitly:

1. Submit your application through the application link provided.
2. Customize your resume and portfolio to highlight your cloud infrastructure management experience, including AWS, Kubernetes, and Azure.
3. Prepare for the technical assessment by practicing incident management scenarios and problem-solving exercises.
4. Research Remitly's company culture, values, and cloud infrastructure management processes to demonstrate your understanding and fit during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.