Cloud System Administrator at Abarca Health

📍 Job Overview

Job Title: Cloud Systems Administrator
Company: Abarca Health
Location: San Juan, Puerto Rico
Job Type: Hybrid
Category: DevOps & Infrastructure
Date Posted: July 15, 2025
Experience Level: Mid-Senior level (2-5 years)

🚀 Role Summary

Cloud-focused Systems Administrator responsible for managing and maintaining Azure-based platforms and services, ensuring stability, security, and performance.
Collaborative Team Player working with cross-functional teams to support business continuity and innovation.
Cloud Operations Specialist with strong systems administration experience and a passion for cloud technologies, automation, and operational excellence.

📝 Enhancement Note: This role requires a balance of technical expertise in cloud systems administration and strong collaboration skills to work effectively with various teams.

💻 Primary Responsibilities

Manage and maintain Windows and Linux virtual machines and services within Microsoft Azure environments.
Perform routine system administration tasks such as patching, updates, backups, and configuration management.
Monitor system performance and availability using Azure-native tools including Azure Monitor and Log Analytics.
Assist in the provisioning and configuration of Azure resources such as Virtual Machines (VMs), Storage Accounts, Key Vaults, and App Services.
Automate operational and infrastructure tasks using PowerShell, Azure CLI, or other scripting frameworks.
Support role-based access control (RBAC), identity governance, and permissions management across cloud environments.
Collaborate with DevOps, Cloud Security, and Cloud Engineering teams to maintain reliable and secure operations.
Maintain system documentation, standard operating procedures (SOPs), and configuration management records.
Participate in incident response efforts and contribute to on-call rotation schedules as needed.

📝 Enhancement Note: This role requires a proactive approach to system management, with a focus on preventing issues and ensuring high system availability.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in Computer Science, Information Systems, or a related technical field (In lieu of a degree, equivalent relevant experience may be considered.)

Experience: 3+ years of experience as a Systems Administrator, with at least 1+ years supporting Azure or other cloud-based environments.

Required Skills:

Proficiency in managing both Windows Server and Linux-based systems.
Experience with Azure services including but not limited to Virtual Machines, Resource Groups, Azure Backup, Azure Files, Azure Disk Storage, and Azure Networking.
Proficiency in PowerShell, Azure CLI, and/or other scripting and automation tools.
Knowledge of Azure Active Directory (AD), RBAC policies, identity and access management, and conditional access configurations.
Strong familiarity with Azure-native monitoring, alerting, and log analytics tools.
Understanding of system hardening, patch management, and regulatory compliance requirements.
Foundational knowledge of networking principles including routing, firewalls, DNS, and VPN configurations.
Excellent written and verbal communication skills with a team-first mindset and ability to document technical workflows.

Preferred Skills:

Azure Administrator Associate, Azure Solutions Architect, or equivalent certifications.
Familiarity with Infrastructure as Code (IaC) practices using tools such as Ansible, Terraform, or Azure DevOps pipelines.
Exposure to DevOps toolchains and CI/CD workflows.

📝 Enhancement Note: Candidates with experience in infrastructure as code (IaC) and familiarity with DevOps toolchains will have an advantage in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Cloud Infrastructure Projects: Demonstrate your experience in managing and maintaining cloud-based infrastructure, highlighting your proficiency in Azure services and automation tools.
System Administration Case Studies: Showcase your problem-solving skills and ability to ensure system stability, security, and performance through real-world examples.
Collaboration Projects: Highlight your experience working with cross-functional teams to support business continuity and innovation.

Technical Documentation:

System Documentation: Provide examples of system documentation, standard operating procedures (SOPs), and configuration management records you have created or maintained.
Incident Response Documentation: Include any documentation related to incident response efforts and on-call rotation schedules.

📝 Enhancement Note: When preparing your portfolio, focus on demonstrating your technical expertise in cloud systems administration and your ability to collaborate effectively with various teams.

💵 Compensation & Benefits

Salary Range: $70,000 - $100,000 USD (Based on industry standards for a Mid-Senior level DevOps & Infrastructure role in Puerto Rico)

Benefits:

Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Generous paid time off (PTO) and holiday schedule
Employee assistance program (EAP)
Professional development opportunities and training
Flexible work arrangements and remote work options

Working Hours: Full-time position with a hybrid work arrangement, requiring availability to work in a specified time zone or working schedule, accommodating the business needs of clients and team members. This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands.

📝 Enhancement Note: The salary range provided is an estimate based on market research for similar roles in Puerto Rico. Actual compensation may vary depending on the candidate's experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare technology, focusing on pharmacy benefits and digital health solutions.

Company Size: Medium-sized company with a growing team of over 100 employees.

Founded: 2015, with a mission to redefine pharmacy benefits through smarter technology.

Team Structure:

Cloud Operations Team: Collaborates with various teams to ensure the stability, security, and performance of cloud-hosted workloads and infrastructure.
Cross-functional Teams: Works closely with DevOps, Cloud Security, Cloud Engineering, and other teams to support business continuity and innovation.

Development Methodology:

Agile/Scrum methodologies with sprint planning for cloud projects.
Code review, testing, and quality assurance practices.
Deployment strategies, CI/CD pipelines, and server management.

Company Website: Abarca Health

📝 Enhancement Note: Abarca Health values diversity, equity, inclusion, and belonging, ensuring its workforce reflects the communities it serves. The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

📈 Career & Growth Analysis

Cloud Systems Administrator Role: Responsible for managing and maintaining cloud-based infrastructure, ensuring the stability, security, and performance of cloud-hosted workloads. This role requires a strong background in systems administration, with a focus on Azure or other cloud-based environments.

Reporting Structure: Reports directly to the Cloud Operations Manager, collaborating with various teams, including DevOps, Cloud Security, and Cloud Engineering.

Technical Impact: This role has a significant impact on the stability, security, and performance of cloud-hosted workloads and infrastructure, supporting business continuity and innovation.

Growth Opportunities:

Technical Growth: Develop expertise in cloud technologies, automation, and operational excellence through hands-on experience and continuous learning.
Leadership Potential: Demonstrate strong technical leadership and mentoring skills, with the potential to take on more senior roles within the Cloud Operations team or other departments.
Career Progression: Pursue career advancement opportunities within Abarca Health or the broader healthcare technology industry, leveraging your expertise in cloud systems administration and operational excellence.

📝 Enhancement Note: This role offers significant growth potential for candidates looking to advance their careers in cloud systems administration and operational excellence within the healthcare technology industry.

🌐 Work Environment

Office Type: Hybrid work environment, with a combination of on-site and remote work options.

Office Location(s): San Juan, Puerto Rico

Workspace Context:

Collaborative Workspace: Foster a collaborative work environment, encouraging team interaction and knowledge sharing.
Modern Work Tools: Provide access to modern work tools, including multiple monitors and testing devices, to support efficient system administration tasks.
Cross-functional Collaboration: Encourage collaboration with various teams, including DevOps, Cloud Security, and Cloud Engineering, to ensure reliable and secure operations.

Work Schedule: Full-time position with a hybrid work arrangement, requiring availability to work in a specified time zone or working schedule, accommodating the business needs of clients and team members. This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands.

📝 Enhancement Note: Abarca Health offers a flexible work arrangement, allowing employees to balance their personal and professional lives while maintaining high standards of performance and collaboration.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Assess your technical proficiency in cloud systems administration, focusing on your experience with Azure services and automation tools.
On-site Technical Interview: Evaluate your problem-solving skills, system architecture understanding, and ability to work with cross-functional teams.
Behavioral Interview: Assess your communication skills, teamwork, and cultural fit within Abarca Health.
Final Review: Review your qualifications, technical skills, and overall fit for the Cloud Systems Administrator role.

Portfolio Review Tips:

Cloud Infrastructure Projects: Highlight your experience in managing and maintaining cloud-based infrastructure, emphasizing your proficiency in Azure services and automation tools.
System Administration Case Studies: Showcase your problem-solving skills and ability to ensure system stability, security, and performance through real-world examples.
Collaboration Projects: Demonstrate your ability to work effectively with cross-functional teams to support business continuity and innovation.

Technical Challenge Preparation:

Azure Services: Brush up on your knowledge of Azure services, including Virtual Machines, Resource Groups, Azure Backup, Azure Files, Azure Disk Storage, and Azure Networking.
Automation Tools: Familiarize yourself with PowerShell, Azure CLI, and other scripting and automation tools relevant to the role.
System Administration Fundamentals: Review your understanding of system hardening, patch management, and regulatory compliance requirements.

ATS Keywords:

Cloud Technologies: Azure, Microsoft Azure, Cloud Services, Cloud Infrastructure, Cloud Operations
Automation Tools: PowerShell, Azure CLI, Scripting, Automation
System Administration: Windows Server, Linux Systems, System Hardening, Patch Management, Regulatory Compliance
Collaboration: Teamwork, Cross-functional Teams, Stakeholder Communication, Business Continuity
Monitoring Tools: Azure Monitor, Log Analytics, System Performance, System Availability

📝 Enhancement Note: When preparing for the technical interview, focus on demonstrating your technical expertise in cloud systems administration and your ability to collaborate effectively with various teams.

🛠 Technology Stack & Web Infrastructure

Cloud Platform: Microsoft Azure

Operating Systems: Windows Server, Linux-based systems

Automation Tools: PowerShell, Azure CLI, other scripting and automation tools

Monitoring Tools: Azure Monitor, Log Analytics, other Azure-native monitoring tools

Identity & Access Management: Azure Active Directory (AD), role-based access control (RBAC), identity and access management, conditional access configurations

Networking Principles: Routing, firewalls, DNS, VPN configurations

📝 Enhancement Note: Familiarize yourself with the latest Azure services, tools, and best practices to ensure you are well-prepared for the technical interview and onboarding process.

👥 Team Culture & Values

Cloud Systems Administrator Values:

Technical Expertise: Demonstrate strong systems administration experience and a passion for cloud technologies, automation, and operational excellence.
Collaboration: Work effectively with cross-functional teams to support business continuity and innovation.
Adaptability: Embrace a growth mindset and be open to learning new tools and technologies as the cloud landscape evolves.
Attention to Detail: Maintain high standards of system documentation, standard operating procedures (SOPs), and configuration management records.

Collaboration Style:

Cross-functional Integration: Collaborate with various teams, including DevOps, Cloud Security, and Cloud Engineering, to ensure reliable and secure operations.
Code Review Culture: Participate in code reviews and peer programming practices to maintain high-quality system administration tasks.
Knowledge Sharing: Encourage a culture of knowledge sharing, technical mentoring, and continuous learning within the Cloud Operations team and other departments.

📝 Enhancement Note: Abarca Health fosters a collaborative work environment, encouraging team interaction, knowledge sharing, and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Infrastructure Management: Stay up-to-date with the latest Azure services, tools, and best practices to effectively manage and maintain cloud-based infrastructure.
Automation & Operational Excellence: Continuously improve automation processes and workflows to ensure high system availability and performance.
Cross-functional Collaboration: Work effectively with various teams, including DevOps, Cloud Security, and Cloud Engineering, to support business continuity and innovation.
Emerging Technologies: Stay informed about emerging cloud technologies and trends, and be prepared to adapt to new tools and platforms as needed.

Learning & Development Opportunities:

Cloud Technology Specialization: Pursue Azure certifications, such as Azure Administrator Associate or Azure Solutions Architect, to advance your expertise in cloud systems administration.
Conferences & Events: Attend industry conferences and events to network with other cloud professionals and learn about emerging trends and best practices.
Technical Mentorship: Seek mentorship opportunities within Abarca Health or the broader cloud systems administration community to develop your skills and advance your career.

📝 Enhancement Note: Embrace a growth mindset and be proactive in seeking learning and development opportunities to advance your career in cloud systems administration and operational excellence.

💡 Interview Preparation

Technical Questions:

Azure Services: Demonstrate your proficiency in managing and maintaining Azure-based platforms and services, highlighting your experience with specific Azure services and tools.
Automation Tools: Explain your experience with PowerShell, Azure CLI, and other scripting and automation tools, providing examples of how you have used these tools to automate operational and infrastructure tasks.
System Administration Fundamentals: Discuss your understanding of system hardening, patch management, and regulatory compliance requirements, providing examples of how you have applied these principles in previous roles.

Company & Culture Questions:

Cloud Operations Team: Describe your experience working with cloud operations teams and how you have collaborated with other departments to ensure reliable and secure cloud-hosted workloads and infrastructure.
Agile Methodologies: Explain your experience with Agile/Scrum methodologies and how you have applied these principles to cloud projects, including sprint planning, code review, and quality assurance practices.
User Experience Impact: Discuss how your role as a Cloud Systems Administrator impacts user experience, highlighting your ability to ensure system stability, security, and performance.

Portfolio Presentation Strategy:

Cloud Infrastructure Projects: Highlight your experience in managing and maintaining cloud-based infrastructure, emphasizing your proficiency in Azure services and automation tools.
System Administration Case Studies: Showcase your problem-solving skills and ability to ensure system stability, security, and performance through real-world examples.
Collaboration Projects: Demonstrate your ability to work effectively with cross-functional teams to support business continuity and innovation.

📝 Enhancement Note: When preparing for the technical interview, focus on demonstrating your technical expertise in cloud systems administration and your ability to collaborate effectively with various teams. Tailor your responses to the specific requirements and values of Abarca Health and the Cloud Systems Administrator role.

📌 Application Steps

To apply for the Cloud Systems Administrator position at Abarca Health:

Customize Your Resume: Highlight your relevant experience in cloud systems administration, with a focus on Azure or other cloud-based environments, automation tools, and collaboration skills.
Tailor Your Cover Letter: Emphasize your passion for cloud technologies, automation, and operational excellence, and explain how your skills and experience make you a strong fit for the Cloud Systems Administrator role at Abarca Health.
Prepare for Technical Phone Screen: Brush up on your knowledge of Azure services, automation tools, and system administration fundamentals to ensure you are well-prepared for the technical assessment.
Research Abarca Health: Familiarize yourself with Abarca Health's mission, values, and company culture to ensure a strong fit with the organization and the Cloud Systems Administrator role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and cloud systems administration industry-standard assumptions. All details should be verified directly with Abarca Health before making application decisions.

Cloud System Administrator