Cloud Solution Architect

Microsoft
Full_timeKuwait

📍 Job Overview

  • Job Title: Cloud Solution Architect Azure Infra
  • Company: Microsoft
  • Location: Kuwait
  • Job Type: Full-Time
  • Category: Cloud Architecture & Infrastructure
  • Date Posted: July 21, 2025
  • Experience Level: Mid-Senior Level (5-10 years)
  • Remote Status: Hybrid (Up to 50% remote)

🚀 Role Summary

  • Lead a team to enable customers to achieve their business outcomes using Microsoft technology investments.
  • Drive customer success by ensuring they derive value from their Microsoft cloud infrastructure solutions.
  • Empower customers to become AI-ready by applying scalable best practices using Azure, Cloud Adoption Framework (CAF), and Well-Architected Framework (WAF).
  • Collaborate with cross-functional teams to deliver innovative cloud solutions that meet customer needs.

📝 Enhancement Note: This role focuses on customer success and cloud infrastructure, requiring strong technical leadership and customer-centric mindset.

💻 Primary Responsibilities

  • Team Leadership: Lead and mentor a team of cloud solution architects, driving customer success and technical excellence.
  • Customer Success: Work closely with customers to understand their business needs and ensure they achieve their desired outcomes using Microsoft cloud solutions.
  • Cloud Architecture: Design and implement scalable, secure, and well-architected cloud infrastructure solutions using Azure.
  • AI Readiness: Help customers prepare their infrastructure for AI workloads by applying best practices and leveraging AI services on Azure.
  • Stakeholder Management: Collaborate with various stakeholders, including customers, partners, and internal Microsoft teams, to deliver successful cloud projects.
  • Process Improvement: Continuously improve cloud adoption processes and methodologies using CAF and WAF.

📝 Enhancement Note: This role requires a balance of technical depth (cloud architecture, AI readiness) and leadership breadth (team management, customer success, stakeholder management).

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert) are a plus.

Experience: Proven experience (5-10 years) in cloud architecture, with a focus on Azure. Demonstrated success in driving customer success and leading technical teams.

Required Skills:

  • Proven expertise in Azure cloud infrastructure and services.
  • Strong understanding of cloud adoption frameworks (CAF, WAF) and AI readiness best practices.
  • Experience in customer success, account management, or similar roles.
  • Excellent leadership, communication, and stakeholder management skills.
  • Strong problem-solving abilities and a customer-centric mindset.

Preferred Skills:

  • Experience with AI services on Azure and AI workloads.
  • Familiarity with Microsoft's customer success processes and tools.
  • Knowledge of multiple cloud platforms (AWS, GCP) and hybrid cloud environments.
  • Experience with infrastructure as code (IaC) tools (e.g., Terraform, Azure Resource Manager).

📝 Enhancement Note: This role requires a blend of technical depth (cloud architecture, AI readiness) and soft skills (leadership, communication, stakeholder management) to drive customer success.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Case studies demonstrating successful cloud architecture projects, highlighting customer outcomes and business impact.
  • Examples of AI readiness projects, showcasing infrastructure preparation for AI workloads.
  • Testimonials or success stories from customers, highlighting your team's impact on their business outcomes.

Technical Documentation:

  • Detailed architecture diagrams and documentation for cloud projects.
  • Process documentation for cloud adoption, including CAF and WAF implementation.
  • Code samples or scripts demonstrating infrastructure as code (IaC) implementation.

📝 Enhancement Note: This role requires a strong focus on customer success and business outcomes, so portfolio examples should highlight these aspects.

💵 Compensation & Benefits

Salary Range: $120,000 - $180,000 USD per year (Based on market research for mid-senior level cloud architecture roles in Kuwait)

Benefits:

  • Competitive health, dental, and vision insurance plans.
  • Retirement savings plans with company matching.
  • Generous time off policies, including vacation, sick leave, and holidays.
  • Employee stock purchase plan.
  • Tuition assistance and professional development opportunities.
  • Employee discounts on Microsoft products and services.

Working Hours: Full-time (40 hours/week), with flexible hours and remote work options available.

📝 Enhancement Note: Salary range is estimated based on market research for mid-senior level cloud architecture roles in Kuwait. Benefits are based on Microsoft's standard employee benefits package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, with a focus on cloud computing, AI, and productivity tools.

Company Size: Over 17,000 employees worldwide, with a large presence in Kuwait.

Founded: 1975, with a rich history in technology innovation and customer-centric culture.

Team Structure:

  • The Customer Experience & Success (CE&S) organization focuses on empowering customers to achieve their business outcomes using Microsoft technology.
  • The Customer Success team within CE&S is responsible for driving customer success and ensuring customers derive value from their Microsoft investments.
  • This role will lead a team of cloud solution architects, working closely with customers, partners, and internal Microsoft teams.

Development Methodology:

  • Microsoft follows Agile methodologies for software development and cloud project delivery.
  • The Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF) guide cloud infrastructure projects.
  • Collaboration and cross-functional teamwork are essential for success.

Company Website: Microsoft Kuwait

📝 Enhancement Note: Microsoft's company culture is customer-centric, with a strong focus on innovation, collaboration, and continuous learning.

📈 Career & Growth Analysis

Cloud Architecture Career Level: This role is at the mid-senior level, requiring proven expertise in cloud architecture and experience leading technical teams. The role offers opportunities for growth into senior leadership or specialized technical roles.

Reporting Structure: This role reports directly to the Customer Success leadership team within the CE&S organization. The team works closely with various stakeholders, including customers, partners, and internal Microsoft teams.

Technical Impact: As a cloud solution architect, you will have a significant impact on customer cloud infrastructure projects, driving AI readiness and ensuring customers achieve their business outcomes.

Growth Opportunities:

  • Technical Growth: Deepen expertise in Azure cloud infrastructure, AI readiness, and emerging technologies.
  • Leadership Growth: Develop leadership skills by managing and mentoring a team of cloud solution architects.
  • Career Progression: Transition into senior leadership roles within the Customer Success team or explore specialized technical roles within Microsoft.

📝 Enhancement Note: This role offers strong growth opportunities in both technical depth and leadership breadth, with a clear path for career progression within Microsoft.

🌐 Work Environment

Office Type: Microsoft's Kuwait office is a modern, collaborative workspace designed to foster innovation and teamwork.

Office Location(s): Kuwait City, Kuwait. Remote work options are available (up to 50% remote).

Workspace Context:

  • Collaboration: The office features open workspaces, meeting rooms, and breakout areas designed for collaboration and teamwork.
  • Technology: Microsoft provides state-of-the-art technology, including multiple monitors, powerful workstations, and access to Microsoft's suite of productivity tools.
  • Flexibility: The hybrid work arrangement offers flexibility for employees to balance work and personal responsibilities.

Work Schedule: Full-time (40 hours/week), with flexible hours and remote work options available. Some projects may require occasional work outside of standard business hours to meet customer needs.

📝 Enhancement Note: Microsoft's work environment is designed to support collaboration, innovation, and work-life balance, with flexible remote work options available.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone Screen: A brief call to discuss your experience, qualifications, and fit for the role.
  2. Technical Deep Dive: A detailed conversation focusing on your cloud architecture expertise, AI readiness, and customer success experience.
  3. Customer Success Case Study: Present a case study demonstrating your ability to drive customer success through cloud infrastructure projects.
  4. Final Interview: A meeting with the hiring manager and other stakeholders to assess your cultural fit and alignment with Microsoft's values.

Portfolio Review Tips:

  • Highlight successful cloud architecture projects that drove customer outcomes and business impact.
  • Showcase AI readiness projects and demonstrate your understanding of AI workloads on Azure.
  • Include customer testimonials or success stories to illustrate your team's impact on their business outcomes.

Technical Challenge Preparation:

  • Brush up on your Azure cloud infrastructure knowledge, focusing on AI readiness and customer success aspects.
  • Familiarize yourself with Microsoft's Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).
  • Prepare for behavioral questions related to customer success, stakeholder management, and technical leadership.

ATS Keywords: (Organized by category)

  • Cloud Platforms: Azure, AWS, GCP, Hybrid Cloud
  • Cloud Services: Azure Virtual Machines, Azure Storage, Azure Networking, Azure Security Center, Azure Monitor
  • AI Services: Azure AI Platform, Azure Cognitive Services, Azure Machine Learning
  • Cloud Adoption Frameworks: Cloud Adoption Framework (CAF), Well-Architected Framework (WAF)
  • Customer Success: Customer Relationship Management (CRM), Customer Experience (CX), Customer Lifetime Value (CLV)
  • Leadership & Soft Skills: Team Management, Stakeholder Management, Communication, Problem-Solving, Customer-Centric Mindset

📝 Enhancement Note: Microsoft's interview process focuses on assessing technical expertise, customer success experience, and cultural fit. Prepare for a combination of technical deep dives, case studies, and behavioral questions.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

  • Azure (Primary)
  • AWS, GCP (Secondary, as needed)

Cloud Services:

  • Azure Virtual Machines
  • Azure Storage (Blob, Queue, Table, File)
  • Azure Networking (Virtual Networks, Load Balancers, Application Gateways)
  • Azure Security Center
  • Azure Monitor
  • Azure Log Analytics

AI Services:

  • Azure AI Platform
  • Azure Cognitive Services (Vision, Speech, Language, Decision)
  • Azure Machine Learning

Infrastructure Tools:

  • Terraform, Azure Resource Manager (IaC)
  • PowerShell, Azure CLI
  • Ansible, Puppet (Configuration Management)

Development & DevOps Tools:

  • Azure DevOps (CI/CD, Project Management)
  • GitHub (Version Control, Collaboration)
  • Azure Pipelines (Automated Deployment, Infrastructure as Code)

📝 Enhancement Note: This role requires a strong focus on Azure cloud infrastructure, with experience in AI services and infrastructure as code (IaC) tools.

👥 Team Culture & Values

Microsoft Values:

  • Customer Obsessed: We put customers first in everything we do, understanding their needs and exceeding their expectations.
  • One Microsoft: We collaborate across boundaries to drive impact, working together as one team to achieve our goals.
  • Growth Mindset: We embrace a growth mindset, continuously learning and improving to achieve our full potential.
  • Inclusive: We foster an inclusive culture where everyone can do their best work, bringing their authentic selves to work every day.
  • One Microsoft: We collaborate across boundaries to drive impact, working together as one team to achieve our goals.

Collaboration Style:

  • Cross-Functional Collaboration: Microsoft encourages collaboration across different teams, including sales, marketing, product, and engineering.
  • Agile Methodologies: Microsoft uses Agile methodologies for software development and cloud project delivery.
  • Knowledge Sharing: Microsoft fosters a culture of knowledge sharing and continuous learning, with regular training, workshops, and brown bag sessions.

📝 Enhancement Note: Microsoft's culture is customer-centric, collaborative, and focused on continuous learning and improvement.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • AI Readiness: Help customers prepare their infrastructure for AI workloads, ensuring they can take full advantage of Azure AI services.
  • Customer Success: Drive customer success by ensuring customers derive value from their Microsoft cloud investments and achieve their business outcomes.
  • Cloud Adoption: Assist customers in adopting cloud services, applying scalable best practices using CAF and WAF.
  • Stakeholder Management: Collaborate with various stakeholders, including customers, partners, and internal Microsoft teams, to deliver successful cloud projects.

Learning & Development Opportunities:

  • Technical Skill Development: Deepen expertise in Azure cloud infrastructure, AI readiness, and emerging technologies through training, workshops, and hands-on projects.
  • Leadership Development: Develop leadership skills by managing and mentoring a team of cloud solution architects, with opportunities for formal leadership training and coaching.
  • Career Progression: Explore opportunities for career progression within Microsoft, including senior leadership roles or specialized technical roles.

📝 Enhancement Note: This role presents technical challenges and growth opportunities in both technical depth (cloud architecture, AI readiness) and leadership breadth (team management, customer success, stakeholder management).

💡 Interview Preparation

Technical Questions:

  • Cloud Architecture: Deep dive questions on Azure cloud infrastructure, AI readiness, and customer success aspects.
  • Customer Success: Behavioral questions related to driving customer success, stakeholder management, and technical leadership.
  • Problem-Solving: Scenario-based questions that test your ability to solve complex cloud infrastructure challenges.

Company & Culture Questions:

  • Microsoft Values: Questions that assess your understanding and alignment with Microsoft's core values (Customer Obsessed, One Microsoft, Growth Mindset, Inclusive).
  • Customer Success: Questions that explore your approach to driving customer success and ensuring customers derive value from their Microsoft investments.
  • Teamwork: Questions that evaluate your ability to collaborate effectively with cross-functional teams and stakeholders.

Portfolio Presentation Strategy:

  • Cloud Architecture Projects: Highlight successful cloud architecture projects, focusing on customer outcomes and business impact.
  • AI Readiness Projects: Showcase AI readiness projects, demonstrating your understanding of AI workloads on Azure.
  • Customer Success Stories: Include customer testimonials or success stories to illustrate your team's impact on their business outcomes.

📝 Enhancement Note: Prepare for a combination of technical deep divves, customer success case studies, and behavioral questions that assess your cultural fit and alignment with Microsoft's values.

📌 Application Steps

To apply for this Cloud Solution Architect Azure Infra position at Microsoft:

  1. Customize Your Resume: Highlight your cloud architecture experience, AI readiness projects, and customer success achievements. Include relevant keywords from the ATS Keywords list to optimize your resume for Microsoft's Applicant Tracking System.
  2. Tailor Your Cover Letter: Explain your motivation for applying to this role and how your experience and skills make you a strong fit for driving customer success through cloud infrastructure projects.
  3. Prepare Your Portfolio: Update your portfolio with case studies demonstrating successful cloud architecture projects, AI readiness projects, and customer success stories. Ensure your portfolio is easy to navigate and highlights your technical expertise and customer-centric mindset.
  4. Research Microsoft: Familiarize yourself with Microsoft's company culture, values, and customer-centric approach. Prepare for interview questions that assess your alignment with Microsoft's mission and values.
  5. Practice Technical Deep Dives: Brush up on your Azure cloud infrastructure knowledge, focusing on AI readiness and customer success aspects. Prepare for scenario-based questions that test your problem-solving skills and technical leadership abilities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have a passion for delivering customer success and experience in architecting and deploying cloud infrastructure solutions. Familiarity with scalable best practices in the cloud is essential.