📍 Job Overview

Job Title: Cloud Security Engineer (Bilingual Spanish & English)
Company: Concentrix
Location: CRI Work-at-Home
Job Type: Full-time
Category: DevOps, Security
Date Posted: 2025-07-31
Experience Level: 5-10 years
Remote Status: Remote Solely

🚀 Role Summary

Cloud Security Focus: Protect and enhance client cloud environments' security posture by identifying vulnerabilities and recommending remediation strategies.
Client Engagement: Collaborate directly with clients to guide them through security assessments, architecture reviews, and implementation plans.
Bilingual Requirement: Fluency in both Spanish and English to effectively communicate with diverse clients and teams.
Technical Depth: Leverage deep knowledge of Azure security architecture and cloud-native security resiliency patterns to ensure resilient, compliant, and secure cloud architectures.

📝 Enhancement Note: This role requires a strong focus on both technical security controls and process governance, making it an excellent fit for experienced cloud security professionals seeking to advance their careers in a client-facing, bilingual environment.

💻 Primary Responsibilities

Security Posture Assessment: Evaluate and improve the security posture of client cloud environments, focusing on both technical controls and process governance.
Vulnerability Identification: Proactively identify vulnerabilities and recommend remediation strategies to mitigate risks and ensure compliance.
Client Engagement: Collaborate directly with clients to deliver security assessments, architecture reviews, and implementation plans tailored to their specific needs.
Security Architecture Review: Review and enhance client cloud architectures to ensure they align with best practices and security standards.
Incident Response Planning: Develop and maintain Major Incident Response Plans (MIRP) to ensure effective response to security incidents.

📝 Enhancement Note: This role requires a balance of technical expertise and strong communication skills to effectively engage with clients and drive security improvements in their cloud environments.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications such as Certified Information Systems Security Professional (CISSP) or Microsoft Certified: Azure Security Engineer Associate are preferred.

Experience: A minimum of 5 years of experience in cloud security architecture and assessment, with a strong focus on Microsoft Azure environments.

Required Skills:

Proficient in vulnerability management, risk assessment, and security compliance standards.
Deep knowledge of Azure security architecture and cloud-native security resiliency patterns.
Strong experience with security frameworks and methodologies (e.g., NIST CSF, ISO/IEC 27001).
Hands-on experience with Azure security and governance services: Microsoft Defender for Cloud, Sentinel, Key Vault, Azure AD (Entra ID), PIM, Azure Policy, Azure Monitor, and Log Analytics.
Familiarity with Microsoft Security Assessments, such as the Well-Architected Review Assessment (WARA) and Microsoft Security Assessment Frameworks.
Experience working directly with clients in customer-facing roles to deliver security assessments and solutions.
Solid understanding of process governance, security incident response planning, and Major Incident Response Plan (MIRP) development.

Preferred Skills:

Experience with other cloud platforms (AWS, GCP) in addition to Azure.
Familiarity with DevOps practices and tools, such as Terraform, Ansible, or Azure DevOps.
Knowledge of containerization and orchestration tools, such as Kubernetes or Docker.
Experience with infrastructure as code (IaC) tools, such as Terraform or Bicep.
Familiarity with cloud security posture management (CSPM) tools, such as Prisma Cloud or Cloud Security Alliance (CSA) Security, Trust & Assurance Registry (STAR) certified services.

📝 Enhancement Note: While the role requires a strong focus on Azure security, experience with other cloud platforms and relevant tools can provide a competitive advantage in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Security Assessments: Document and showcase security assessments conducted for various clients, highlighting vulnerabilities identified and remediation strategies implemented.
Architecture Reviews: Demonstrate your ability to review and enhance cloud architectures by providing case studies or examples of architecture improvements made for clients.
Incident Response Planning: Include examples of Major Incident Response Plans (MIRP) developed for clients, explaining the approach taken to ensure effective incident response.

Technical Documentation:

Security Reports: Provide samples of security reports generated for clients, demonstrating your ability to communicate complex security concepts clearly to both technical and non-technical stakeholders.
Documentation Standards: Showcase your understanding of documentation standards by providing well-structured, well-commented code samples and clear, concise technical documentation.

📝 Enhancement Note: As this role involves working directly with clients, it is essential to demonstrate strong communication skills and the ability to translate complex security concepts into understandable terms for non-technical stakeholders.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $120,000 and $160,000 per year, based on regional market standards for experienced cloud security professionals in Costa Rica. This estimate is subject to change based on the candidate's qualifications and the company's final offer.

Benefits:

Medical, dental, and vision insurance
Retirement savings plan with company match
Paid time off (vacation, sick, and holidays)
Employee assistance program
Tuition reimbursement and professional development opportunities
Discounts on various products and services through Concentrix's employee discount program

Working Hours: Full-time employees are expected to work 40 hours per week, with flexible scheduling to accommodate client needs and time zones.

📝 Enhancement Note: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and the company's final offer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Concentrix operates in the business process outsourcing (BPO) industry, providing customer experience solutions that may involve handling sensitive data. This role will require a strong focus on data protection and compliance with relevant regulations.

Company Size: Concentrix is a large, global organization with over 275,000 employees across more than 40 countries. This size provides opportunities for career growth and exposure to diverse clients and projects.

Founded: Concentrix was founded in 1982 and has since grown to become a leading provider of customer experience solutions, focusing on technology-powered and intelligence-fueled experiences.

Team Structure:

The technical products and services team is responsible for delivering strategic consulting, design, advisory services, market research, and contact center analytics to improve client outcomes and value.
The cloud security team works closely with clients to assess and enhance the security posture of their cloud environments, ensuring compliance with relevant standards and regulations.
The team is composed of experienced cloud security professionals with expertise in Azure security architecture and cloud-native security resiliency patterns.

Development Methodology:

Concentrix follows an Agile development methodology, focusing on iterative development, continuous improvement, and collaboration with clients and stakeholders.
The cloud security team works closely with clients to understand their unique needs and develop tailored security solutions that align with their business objectives and compliance requirements.
The team leverages a range of tools and technologies to deliver security assessments, architecture reviews, and implementation plans, including Microsoft Defender for Cloud, Sentinel, Key Vault, Azure AD (Entra ID), PIM, Azure Policy, Azure Monitor, and Log Analytics.

Company Website: https://www.concentrix.com/

📝 Enhancement Note: Concentrix's focus on technology-powered and intelligence-fueled experiences makes it an attractive employer for cloud security professionals seeking to work with cutting-edge technologies and innovative solutions.

📈 Career & Growth Analysis

Cloud Security Engineer Career Level: This role is suited for experienced cloud security professionals with a minimum of 5 years of experience in cloud security architecture and assessment, specifically within Microsoft Azure environments. The role requires a strong focus on both technical security controls and process governance, making it an excellent fit for professionals seeking to advance their careers in a client-facing, bilingual environment.

Reporting Structure: The Cloud Security Engineer reports directly to the Cloud Security Manager, who is responsible for overseeing the team's activities and ensuring the delivery of high-quality security solutions to clients. The team works closely with other Concentrix teams, such as the technical products and services team and the client delivery team, to ensure seamless collaboration and effective communication.

Technical Impact: The Cloud Security Engineer plays a crucial role in ensuring the security and compliance of client cloud environments. By identifying vulnerabilities and recommending remediation strategies, the engineer helps protect clients' data and maintain their trust in Concentrix's services. Additionally, the engineer's work contributes to Concentrix's overall goal of delivering technology-powered and intelligence-fueled experiences that drive business value for clients.

Growth Opportunities:

Technical Specialization: As a cloud security professional at Concentrix, you will have the opportunity to specialize in specific areas of cloud security, such as identity and access management, incident response, or cloud security posture management.
Technical Leadership: With experience and demonstrated success, you may have the opportunity to take on a technical leadership role, mentoring junior team members and driving the team's technical direction.
Client Management: As you gain experience and build relationships with clients, you may have the opportunity to take on a client management role, overseeing the delivery of security solutions and ensuring client satisfaction.

📝 Enhancement Note: Concentrix's large, global organization provides ample opportunities for career growth and specialization in cloud security. By joining the team, you will have the chance to work with diverse clients and projects, expanding your skillset and advancing your career in the cloud security field.

🌐 Work Environment

Office Type: Concentrix offers a remote work environment, allowing employees to work from the comfort of their own homes. This flexible work arrangement enables employees to balance their personal and professional lives more effectively.

Office Location(s): As a remote work environment, employees can work from anywhere with a stable internet connection. However, Concentrix is headquartered in the United States, and some clients may be based in different time zones, requiring employees to adjust their working hours accordingly.

Workspace Context:

Remote Work Setup: Employees are responsible for providing their own remote work setup, including a reliable internet connection, a suitable workspace, and any necessary equipment.
Collaboration Tools: Concentrix provides employees with access to a range of collaboration tools, such as Microsoft Teams, to facilitate communication and collaboration with colleagues and clients.
Training and Development: Concentrix offers various training and development opportunities to help employees enhance their skills and advance their careers. These opportunities may include online courses, webinars, and workshops.

Work Schedule: Full-time employees are expected to work 40 hours per week, with flexible scheduling to accommodate client needs and time zones. The work schedule may vary depending on the client's specific requirements and the project's deadlines.

📝 Enhancement Note: Concentrix's remote work environment offers employees the flexibility to balance their personal and professional lives more effectively. However, the role may require employees to adjust their working hours to accommodate clients in different time zones.

📄 Application & Technical Interview Process

Interview Process:

Screening: A brief phone or video call to assess your communication skills, bilingual proficiency, and basic understanding of cloud security concepts.
Technical Assessment: A hands-on technical assessment focusing on your knowledge of Azure security architecture, vulnerability management, and risk assessment. You may be asked to complete a security assessment or architecture review for a sample client environment.
Client Engagement Simulation: A role-play simulation to evaluate your ability to engage with clients, understand their unique needs, and deliver tailored security solutions that address their specific challenges.
Final Interview: A final interview with the Cloud Security Manager to discuss your career aspirations, technical expertise, and fit within the team.

Portfolio Review Tips:

Security Assessments: Highlight the security assessments you have conducted for clients, demonstrating your ability to identify vulnerabilities and recommend remediation strategies.
Architecture Reviews: Showcase your ability to review and enhance cloud architectures by providing case studies or examples of architecture improvements made for clients.
Client Engagement: Emphasize your strong communication skills and ability to translate complex security concepts into understandable terms for non-technical stakeholders.

Technical Challenge Preparation:

Azure Security Architecture: Brush up on your knowledge of Azure security architecture, cloud-native security resiliency patterns, and relevant security frameworks and methodologies.
Vulnerability Management: Familiarize yourself with vulnerability management best practices and tools, such as Microsoft Defender for Cloud and Sentinel.
Risk Assessment: Review risk assessment methodologies and tools to ensure you are well-versed in identifying and mitigating risks in cloud environments.
Client Engagement: Practice your communication skills and develop examples of how you have successfully engaged with clients to deliver security solutions that meet their unique needs.

📝 Enhancement Note: The interview process for this role is designed to assess your technical expertise, communication skills, and ability to engage with clients. By preparing thoroughly and demonstrating your strong fit for the role, you will increase your chances of success in the application process.

🛠 Technology Stack & Web Infrastructure

Cloud Platform: Microsoft Azure

Security Tools:

Microsoft Defender for Cloud: A cloud security posture management (CSPM) service that provides unified management of security across your cloud resources.
Azure Sentinel: A cloud-native SIEM and security analytics service that uses unparalleled machine learning and user behavior analytics to identify sophisticated attacks and complex threats.
Azure Key Vault: A cloud service for securely storing and accessing secrets such as keys, passwords, certificates, and other secrets.
Azure AD (Entra ID): A fully managed identity and access management service that provides single sign-on, multi-factor authentication, and conditional access capabilities.
Azure PIM: A role-based access control (RBAC) service that enables you to manage access to Azure resources, including virtual machines, databases, and storage accounts.
Azure Policy: A policy as code (PaC) service that allows you to create, assign, and manage policies that define and enforce desired state for Azure resources.
Azure Monitor and Log Analytics: A unified monitoring service for Azure resources and on-premises servers that provides insights to optimize the performance and availability of your cloud and on-premises environments.

Development & DevOps Tools:

Azure DevOps: A cloud-based platform for collaborative software development, providing version control, project management, and continuous integration and deployment (CI/CD) capabilities.
Terraform: An open-source infrastructure as code (IaC) software tool that enables you to define and provision cloud resources in a declarative way.
Ansible: An open-source automation platform that enables you to automate the provisioning, configuration, and management of cloud resources.
Bicep: A domain-specific language (DSL) for defining and deploying Azure resources declaratively, using a syntax that is easy to read and write.

📝 Enhancement Note: The technology stack for this role is heavily focused on Microsoft Azure security tools and services. Familiarity with these tools and services is essential for success in the role.

👥 Team Culture & Values

Cloud Security Values:

Client Focus: Concentrix places a strong emphasis on understanding and meeting the unique needs of each client. As a cloud security professional, you will be expected to prioritize client needs and deliver tailored security solutions that address their specific challenges.
Technical Excellence: Concentrix is committed to delivering high-quality, innovative solutions that drive business value for clients. As a cloud security professional, you will be expected to maintain a strong focus on technical excellence and continuous learning.
Collaboration: Concentrix fosters a culture of collaboration and teamwork, both within the organization and with clients. As a cloud security professional, you will be expected to work closely with other team members and clients to deliver effective security solutions.
Integrity: Concentrix is committed to conducting business with the highest ethical standards and maintaining the trust of its clients. As a cloud security professional, you will be expected to uphold these values and maintain the confidentiality and security of client data.

Collaboration Style:

Cross-Functional Integration: The cloud security team works closely with other Concentrix teams, such as the technical products and services team and the client delivery team, to ensure seamless collaboration and effective communication.
Code Review Culture: Concentrix fosters a culture of code review and peer programming, ensuring that security assessments, architecture reviews, and implementation plans are thoroughly reviewed and approved by team members.
Knowledge Sharing: Concentrix encourages knowledge sharing and continuous learning, providing employees with access to training and development opportunities and fostering a culture of mentorship and collaboration.

📝 Enhancement Note: Concentrix's culture of client focus, technical excellence, collaboration, and integrity makes it an attractive employer for cloud security professionals seeking to work with cutting-edge technologies and innovative solutions in a client-facing, bilingual environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Azure Security Architecture: Stay up-to-date with the latest Azure security architecture best practices and cloud-native security resiliency patterns to ensure the security and compliance of client cloud environments.
Vulnerability Management: Keep up with the latest vulnerability management best practices and tools to effectively identify and mitigate risks in client cloud environments.
Client Engagement: Develop strong communication skills and the ability to translate complex security concepts into understandable terms for non-technical stakeholders to ensure effective client engagement and satisfaction.
Emerging Technologies: Stay informed about emerging cloud security technologies and trends to ensure that Concentrix remains at the forefront of the industry and continues to deliver innovative security solutions to clients.

Learning & Development Opportunities:

Technical Training: Concentrix offers various training and development opportunities to help employees enhance their skills and advance their careers. These opportunities may include online courses, webinars, and workshops focused on cloud security, Azure security architecture, and relevant tools and technologies.
Conference Attendance: Concentrix encourages employees to attend industry conferences and events to stay up-to-date with the latest trends and best practices in cloud security. The company may provide financial support for conference attendance, depending on the employee's role and the event's relevance to their professional development.
Mentorship and Leadership Development: Concentrix fosters a culture of mentorship and leadership development, providing employees with opportunities to work with experienced team members and take on leadership roles within the organization. By seeking out mentorship opportunities and demonstrating strong leadership skills, you can advance your career in cloud security and take on more significant responsibilities within the team.

📝 Enhancement Note: Concentrix's large, global organization provides ample opportunities for career growth and specialization in cloud security. By taking advantage of the company's training and development opportunities and seeking out mentorship and leadership roles, you can advance your career in the cloud security field and make a significant impact on the organization's success.

💡 Interview Preparation

Technical Questions:

Azure Security Architecture: Be prepared to discuss your knowledge of Azure security architecture, cloud-native security resiliency patterns, and relevant security frameworks and methodologies. You may be asked to explain how you have applied this knowledge in previous roles or projects.
Vulnerability Management: Demonstrate your understanding of vulnerability management best practices and tools, such as Microsoft Defender for Cloud and Sentinel. You may be asked to explain how you have identified and mitigated vulnerabilities in client cloud environments.
Risk Assessment: Showcase your knowledge of risk assessment methodologies and tools, and explain how you have used this knowledge to identify and mitigate risks in client cloud environments.
Client Engagement: Highlight your strong communication skills and ability to translate complex security concepts into understandable terms for non-technical stakeholders. You may be asked to provide examples of how you have successfully engaged with clients to deliver security solutions that meet their unique needs.

Company & Culture Questions:

Concentrix Culture: Demonstrate your understanding of Concentrix's culture of client focus, technical excellence, collaboration, and integrity. Explain how you have applied these values in previous roles or projects.
Client Management: Showcase your experience with client management and explain how you have ensured client satisfaction and delivered high-quality security solutions that meet their unique needs.
Teamwork and Collaboration: Highlight your experience working in a team environment and explain how you have collaborated with team members and clients to deliver effective security solutions.

Portfolio Presentation Strategy:

Security Assessments: Highlight the security assessments you have conducted for clients, demonstrating your ability to identify vulnerabilities and recommend remediation strategies.
Architecture Reviews: Showcase your ability to review and enhance cloud architectures by providing case studies or examples of architecture improvements made for clients.
Client Engagement: Emphasize your strong communication skills and ability to translate complex security concepts into understandable terms for non-technical stakeholders.

📝 Enhancement Note: The interview process for this role is designed to assess your technical expertise, communication skills, and ability to engage with clients. By preparing thoroughly and demonstrating your strong fit for the role, you will increase your chances of success in the interview process.

📌 Application Steps

To apply for this Cloud Security Engineer (Bilingual Spanish & English) role at Concentrix, follow these steps:

Submit Your Application: Click on the "Apply Now" button on the job listing to submit your application through the application link provided.
Tailor Your Resume: Highlight your relevant experience and skills in cloud security, Azure security architecture, and vulnerability management. Include specific examples of how you have engaged with clients and delivered security solutions that meet their unique needs.
Prepare Your Portfolio: Showcase your security assessments, architecture reviews, and implementation plans, demonstrating your ability to identify vulnerabilities and recommend remediation strategies. Include case studies or examples of architecture improvements made for clients, and highlight your strong communication skills and ability to translate complex security concepts into understandable terms for non-technical stakeholders.
Practice Technical Interview Questions: Review the technical interview questions provided in the interview process section and practice your responses to ensure you are well-prepared for the interview.
Research Concentrix: Familiarize yourself with Concentrix's culture of client focus, technical excellence, collaboration, and integrity. Understand the company's mission and values, and be prepared to discuss how you can contribute to the organization's success in the cloud security field.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Cloud Security Engineer (Bilingual Spanish & English)