Cloud Program Manager at TD SYNNEX

📍 Job Overview

Job Title: Cloud Program Manager
Company: TD SYNNEX
Location: São Paulo, São Paulo, Brazil
Job Type: Full-Time
Category: Program Management, Cloud Computing
Date Posted: June 11, 2025
Experience Level: 5-10 years
Remote Status: On-site (Remote OK)

🚀 Role Summary

Drive Cloud Partner Program: Manage and iterate on existing Cloud programs to scale business growth and support the partner ecosystem.
Collaborate Cross-Functionally: Work with various teams such as Contracts, Legal, and Programs to ensure partner agreements, onboarding, and compliance are met.
Support Cloud Channel Development: Assist Cloud Channel Development Reps in embedding vendor programs into TD SYNNEX partners and achieving defined goals.
Develop Partner Relationships: Identify and cultivate collaborative relationships with existing and new partners focused on Cloud technology.
Measure and Report KPIs: Deliver monthly channel KPI reports to executive and sales leadership to track progress and success.

📝 Enhancement Note: This role requires a strong understanding of Cloud technology (AWS, Microsoft, Google) and the ability to engage with C-Suite members and enterprise customers. Familiarity with public sector market knowledge is a plus.

💻 Primary Responsibilities

Manage Cloud Partners Program: Oversee program mechanisms, develop new ones, and ensure ongoing support for the growing partner ecosystem.
Collaborate on Partner Agreements: Work with Contracts, Legal, and Programs teams on partner agreements, onboarding, teaming, and contract compliance.
Support Cloud Channel Development Reps: Assist in embedding vendor programs into TD SYNNEX partners and achieving joint business plan goals.
Maintain and Develop Partner Relationships: Provide ongoing support to existing partners, identify new opportunities, and cultivate relationships with key stakeholders.
Measure and Report KPIs: Deliver monthly channel KPI reports to executive and sales leadership, tracking progress and driving informed decision-making.

📝 Enhancement Note: This role requires strong problem-solving skills, business acumen, and the ability to build executive relationships. A deep understanding of Cloud product routes-to-market and expertise in priority enterprise technologies are essential for success.

🎓 Skills & Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field.

Experience: 3+ years in Cloud business strategy, enablement, and training; 2+ years in program development and management.

Required Skills:

Fluent English; advanced/fluent English preferred
Strong written and verbal communication skills
Strong program management or similar ecosystem development background
Experience building executive relationships
Proactive, self-starter with an entrepreneurial spirit
Strong business acumen and experience building business cases
Deep understanding of Cloud product routes-to-market
Deep expertise in one or multiple areas of priority enterprise technologies

Preferred Skills:

Knowledge of marketing activities
Knowledge of public sector market
Desired Portuguese and Spanish proficiency

📝 Enhancement Note: Candidates should have a proven track record of success in driving Cloud business growth and managing programs. Familiarity with Cloud technology providers (AWS, Microsoft, Google) is crucial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate successful Cloud program management experience, highlighting growth and impact on partner ecosystems.
Showcase collaborative relationships with vendors, partners, and internal teams, emphasizing cross-functional collaboration and executive engagement.
Highlight key achievements, such as increased partner adoption, revenue growth, or improved KPIs.

Technical Documentation:

Prepare a detailed project case study outlining Cloud program strategy, execution, and results.
Include data-driven insights, stakeholder communication, and lessons learned to showcase problem-solving skills and business acumen.

📝 Enhancement Note: As this role focuses on program management rather than web development, a traditional web portfolio is not required. Instead, applicants should focus on demonstrating their program management expertise through relevant case studies and success stories.

💵 Compensation & Benefits

Salary Range: Based on market research and regional adjustments, the estimated salary range for this role in São Paulo, Brazil is R$15,000 - R$25,000 per month. This range takes into account the candidate's experience level, skills, and the company's size and industry standing.

Benefits:

Elective benefits tailored to the country to accommodate lifestyle preferences.
Career growth opportunities through formal leadership and professional development programs.
Elevate personal well-being through seminars, events, and the global Life Empowerment Assistance Program.
Foster diversity, equity, and inclusion through inclusive education, peer-to-peer conversations, and equitable growth opportunities.
Connect with the global organization through onboarding programs and internal, peer-led inclusive communities.
Participate in local volunteering events and environmental and social initiatives.

Working Hours: Full-time position with standard working hours, typically 40 hours per week. Flexibility may be required to accommodate partner time zones and project deadlines.

📝 Enhancement Note: The provided salary range is an estimate based on market research and regional adjustments. Actual compensation may vary based on the candidate's qualifications and the company's final assessment.

🎯 Team & Company Context

🏢 Company Culture

Industry: TD SYNNEX operates in the technology distribution and services industry, focusing on Cloud computing, IoT, and other emerging technologies.

Company Size: TD SYNNEX is a large, global organization with over 22,000 employees, providing ample opportunities for career growth and collaboration.

Founded: 1977 (as Ingram Micro); merged with Tech Data in 2021 to form TD SYNNEX.

Team Structure:

Cloud Center of Excellence: Focuses on enabling Cloud partners and driving business growth.
Cloud Channel Development: Embeds vendor programs into TD SYNNEX partners and supports joint business plans.
Contracts, Legal, and Programs: Supports partner agreements, onboarding, teaming, and contract compliance.

Development Methodology:

Agile methodologies for program management and execution.
Cross-functional collaboration with various teams to ensure partner success.
Regular KPI tracking and reporting to drive informed decision-making.

Company Website: https://www.tdsynnex.com/

📝 Enhancement Note: TD SYNNEX's large size and global presence offer extensive opportunities for career growth and collaboration. The company's focus on Cloud computing and emerging technologies makes it an attractive choice for professionals looking to advance their careers in the tech industry.

📈 Career & Growth Analysis

Cloud Program Manager Career Level: This role is typically at the mid to senior level, requiring a proven track record in Cloud program management and business strategy. The primary responsibility is to drive Cloud partner program growth and support the partner ecosystem.

Reporting Structure: The Cloud Program Manager reports directly to the Cloud Center of Excellence leadership and collaborates with various teams, including Cloud Channel Development, Contracts, Legal, and Programs.

Technical Impact: This role significantly impacts Cloud partner adoption, revenue growth, and overall business success. The Cloud Program Manager works closely with partners and internal teams to ensure effective program execution and continuous improvement.

Growth Opportunities:

Cloud Program Management: Advance to a senior or director-level role within the Cloud Center of Excellence, overseeing multiple programs and teams.
Cloud Business Development: Transition into a business development role, focusing on driving Cloud partner revenue and market expansion.
Cloud Technology Specialization: Deepen expertise in specific Cloud technologies (AWS, Microsoft, Google) or emerging technologies, becoming a subject matter expert within the organization.

📝 Enhancement Note: This role offers significant growth potential within the Cloud Center of Excellence and the broader organization. Candidates should be proactive in seeking out opportunities to expand their skills and advance their careers.

🌐 Work Environment

Office Type: TD SYNNEX operates in a modern, collaborative office environment, fostering cross-functional teamwork and innovation.

Office Location(s): São Paulo, Brazil; San Jose, Costa Rica; Mirimar, Florida, United States; Mexico City, Mexico; Bogota, Colombia.

Workspace Context:

Collaboration: Open-plan workspaces encourage teamwork and communication between Cloud Center of Excellence members and other departments.
Technology: Modern hardware and software tools support efficient program management and execution.
Flexibility: Remote work options provide flexibility for employees to balance their personal and professional lives.

Work Schedule: Full-time position with standard working hours, typically 40 hours per week. Some flexibility may be required to accommodate partner time zones and project deadlines.

📝 Enhancement Note: TD SYNNEX's collaborative work environment encourages cross-functional teamwork and innovation. The company's global presence offers opportunities for employees to work with diverse teams and gain international experience.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills and cultural fit.
Technical Deep Dive: A detailed discussion of the candidate's Cloud program management experience, focusing on problem-solving, business acumen, and stakeholder communication.
Case Study Presentation: Candidates present a case study outlining their approach to managing a Cloud program, highlighting their ability to drive growth and collaborate with stakeholders.
Final Interview: A meeting with the hiring manager and other key stakeholders to discuss the candidate's fit within the team and the organization.

Portfolio Review Tips:

Highlight successful Cloud program management experiences, emphasizing growth, impact, and collaboration.
Showcase strong problem-solving skills and business acumen through data-driven insights and stakeholder communication examples.
Emphasize the ability to build and maintain executive relationships, demonstrating a proactive and entrepreneurial spirit.

Technical Challenge Preparation:

Brush up on Cloud technology (AWS, Microsoft, Google) and industry trends to demonstrate a solid understanding of the market landscape.
Prepare examples of successful Cloud program management experiences, focusing on driving growth, improving KPIs, and fostering collaborative relationships.
Practice presenting case studies and communicating complex ideas clearly and concisely.

ATS Keywords: Cloud, Program Management, Business Strategy, Cloud Computing, Partner Ecosystem, AWS, Microsoft, Google, Cross-Functional Teamwork, Stakeholder Communication, Executive Relationships, Agile Methodologies, KPI Tracking, Business Acumen.

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's Cloud program management experience, business acumen, and communication skills. A strong portfolio and well-prepared case study presentation will significantly enhance the candidate's chances of success.

🛠 Technology Stack & Web Infrastructure

Cloud Technologies:

AWS, Microsoft Azure, Google Cloud Platform: Proficiency in one or more of these Cloud technologies is required for this role.
Cloud product routes-to-market: A deep understanding of Cloud product routes-to-market is essential for driving partner adoption and revenue growth.
Cloud-focused bid strategy and proposal support: Experience in Cloud-focused bid strategy and proposal support is preferred.

Program Management Tools:

Project management software (e.g., Asana, Trello, Jira): Proficiency in using project management tools to track progress, manage tasks, and collaborate with team members.
Data visualization tools (e.g., Tableau, Power BI): Familiarity with data visualization tools to create insightful reports and drive data-driven decision-making.

📝 Enhancement Note: As this role focuses on Cloud program management rather than web development, specific web technologies and infrastructure are not the primary focus. However, a solid understanding of Cloud technologies and their application in driving partner adoption and revenue growth is crucial for success in this role.

👥 Team Culture & Values

Cloud Program Management Values:

Growth: Focus on driving Cloud partner program growth and supporting the partner ecosystem.
Collaboration: Foster cross-functional teamwork and effective communication with various teams, including Cloud Channel Development, Contracts, Legal, and Programs.
Innovation: Continuously improve Cloud program mechanisms and develop new ones to scale the business and maintain a competitive edge.
Accountability: Take ownership of Cloud partner program success and ensure ongoing support for the growing partner ecosystem.

Collaboration Style:

Cross-Functional Integration: Work closely with various teams to ensure partner success and drive business growth.
Code Review Culture: Collaborate with team members to review and improve Cloud program management strategies and execution.
Knowledge Sharing: Share best practices and lessons learned with team members to enhance overall Cloud program management expertise.

📝 Enhancement Note: TD SYNNEX's Cloud Center of Excellence values growth, collaboration, innovation, and accountability. Candidates should demonstrate a strong commitment to these values and a proactive approach to driving Cloud partner program success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Partner Program Growth: Develop and execute strategies to drive Cloud partner program growth and support the partner ecosystem.
Cross-Functional Collaboration: Work effectively with various teams, including Cloud Channel Development, Contracts, Legal, and Programs, to ensure partner success and drive business growth.
Executive Relationships: Build and maintain strong relationships with C-Suite members and enterprise customers to drive Cloud adoption and revenue growth.

Learning & Development Opportunities:

Cloud Technology Specialization: Deepen expertise in specific Cloud technologies (AWS, Microsoft, Google) or emerging technologies to become a subject matter expert within the organization.
Leadership Development: Participate in formal leadership and professional development programs to advance your career within the Cloud Center of Excellence or the broader organization.
Industry Networking: Attend industry conferences, join relevant communities, and engage with other Cloud professionals to expand your knowledge and network.

📝 Enhancement Note: This role presents significant technical challenges and growth opportunities for Cloud program management professionals. Candidates should be proactive in seeking out learning and development opportunities to advance their careers and drive Cloud partner program success.

💡 Interview Preparation

Technical Questions:

Cloud Program Management: Describe your approach to managing a Cloud partner program, highlighting your ability to drive growth, improve KPIs, and foster collaborative relationships.
Cloud Technology: Demonstrate your proficiency in one or more Cloud technologies (AWS, Microsoft, Google) and explain how you've applied this knowledge to drive partner adoption and revenue growth.
Business Acumen: Explain your approach to building business cases and substantiating your recommendations, showcasing your ability to make data-driven decisions and drive business success.

Company & Culture Questions:

Cloud Center of Excellence: Describe your understanding of TD SYNNEX's Cloud Center of Excellence and how you would contribute to its success.
Cross-Functional Teamwork: Explain your approach to collaborating with various teams, including Cloud Channel Development, Contracts, Legal, and Programs, to ensure partner success and drive business growth.
Executive Relationships: Describe your experience building and maintaining relationships with C-Suite members and enterprise customers, and how you would apply this skill within TD SYNNEX.

Portfolio Presentation Strategy:

Case Study: Present a detailed case study outlining your approach to managing a Cloud program, highlighting your ability to drive growth, improve KPIs, and foster collaborative relationships.
Data-Driven Insights: Use data visualization tools to create insightful reports and drive data-driven decision-making.
Stakeholder Communication: Demonstrate strong communication skills and the ability to engage with stakeholders at all levels, from C-Suite members to enterprise customers.

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's Cloud program management experience, business acumen, and communication skills. A well-prepared case study presentation and strong portfolio will significantly enhance the candidate's chances of success.

📌 Application Steps

To apply for this Cloud Program Manager position at TD SYNNEX:

Submit Your Application: Click the application link and follow the instructions to submit your resume and other required documents.
Prepare Your Portfolio: Highlight successful Cloud program management experiences, emphasizing growth, impact, and collaboration. Include data-driven insights and stakeholder communication examples to showcase your problem-solving skills and business acumen.
Research the Company: Familiarize yourself with TD SYNNEX's Cloud Center of Excellence, Cloud Channel Development, and other relevant teams. Understand the company's focus on Cloud computing and emerging technologies, and how your skills and experience align with their mission and values.
Prepare for Technical Interviews: Brush up on Cloud technology (AWS, Microsoft, Google) and industry trends. Prepare examples of successful Cloud program management experiences, focusing on driving growth, improving KPIs, and fostering collaborative relationships. Practice presenting case studies and communicating complex ideas clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and Cloud program management industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Cloud Program Manager