📍 Job Overview

Job Title: Cloud Operations - US Client (Olivos/Barracas)
Company: PwC
Location: Vicente López, Buenos Aires, Argentina
Job Type: Full-time, On-site
Category: Cybersecurity & Cloud Operations
Date Posted: 2025-07-30
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Manage and secure cloud operations for clients in a dynamic and evolving environment.
Collaborate with internal teams and IT security teams to enhance security measures and drive innovative solutions.
Utilize technical knowledge to handle customer escalations and analyze security incidents.
Develop expertise in cloud technologies and their applications.

📝 Enhancement Note: This role requires a strong focus on cloud security and operations, with a broad range of technical skills and the ability to work effectively with various teams.

💻 Primary Responsibilities

Cloud Operations Management: Oversee cloud operations to secure data for clients and ensure service delivery.
Customer Escalation Handling: Address customer escalations and provide impactful solutions, managing relationships with internal teams.
Security Collaboration: Collaborate with IT security teams to enhance security measures and strategies.
Innovative Problem-Solving: Drive innovative approaches to improve cloud service delivery and problem-solve in cloud technologies.
Incident Analysis: Analyze security incidents to inform future strategies and improve security posture.
Professional Standards: Uphold the firm's professional standards and ethical guidelines in all aspects of the role.

📝 Enhancement Note: This role requires a strong focus on customer service, problem-solving, and collaboration with various teams to ensure effective cloud operations and security.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Technology (preferred) or a related field.

Experience: 3 years of experience in Azure infrastructure, with a strong focus on cloud operations and security.

Required Skills:

Azure infrastructure experience (mandatory)
Azure DevOps and DevOps concepts experience
Experience with PowerShell, Azure CLI, and JSON
Experience with Hashicorp stack of tools: Terraform, Vault, Consul
Experience with container technologies and orchestration tools: Kubernetes, Docker, Rancher, Prisma Cloud Compute
Knowledge of logging and monitoring tools such as Datadog, Splunk, Azure Monitor
Knowledge of version control systems such as Git and GitHub
General knowledge and experience in technical IT and Information Security
Advanced English skills to interact with global teams
Excellent communication and consulting skills

Preferred Skills:

Familiarity with GCP and AWS cloud platforms
Understanding of ITIL processes
Experience in handling customer escalations
Managing relationships with IT security teams
Proficiency in deploying cloud resources using automation tools
Knowledge of Microsoft Azure core services and functionalities
Experience with problem-solving in cloud technologies

📝 Enhancement Note: This role requires a strong technical skill set, with a focus on cloud operations, security, and problem-solving. Familiarity with multiple cloud platforms and automation tools is a significant advantage.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in cloud operations and security through relevant projects and case studies.
Showcase problem-solving skills and innovative approaches to cloud service delivery.
Highlight experience with customer escalations and relationship management.

Technical Documentation:

Provide documentation of cloud infrastructure, including Azure resources, networking, and security configurations.
Include any relevant scripts or automation tools used for cloud resource deployment and management.
Demonstrate understanding of incident response and security best practices through documentation or case studies.

📝 Enhancement Note: This role requires a strong focus on cloud operations and security, with a portfolio that demonstrates relevant experience and technical expertise.

💵 Compensation & Benefits

Salary Range: Not specified. Research suggests that the average salary for a Senior Associate in Cloud Operations in Argentina is around ARS 150,000 - 200,000 per month, depending on experience and qualifications.

Benefits:

Competitive salary and benefits package
Opportunities for professional development and growth
Inclusive and diverse work environment
Global network and exposure to international clients

Working Hours: 40 hours per week, with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate based on market research and should be verified with the hiring organization. Benefits may vary and should be confirmed with PwC.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional services, focusing on assurance, tax, and advisory services.

Company Size: Large (over 284,000 employees globally)

Founded: 1957

Team Structure:

The Cybersecurity team is part of the broader Information Security function, which works to protect PwC and its clients from cyber threats.
The team is responsible for managing cloud operations and security for various clients, collaborating with internal teams and IT security teams to enhance security measures and drive innovative solutions.

Development Methodology:

PwC follows a structured approach to project management, with a focus on quality, efficiency, and client satisfaction.
The firm encourages continuous learning and professional development, with a range of training and development opportunities available to employees.

Company Website: PwC Argentina

📝 Enhancement Note: PwC is a large, global professional services firm with a strong focus on quality, innovation, and client satisfaction. The company offers a range of opportunities for professional development and growth.

📈 Career & Growth Analysis

Cloud Operations Career Level: This role is at the Senior Associate level, with a focus on managing cloud operations and security for clients. The role requires a strong technical skill set, with a focus on cloud operations, security, and problem-solving.

Reporting Structure: The role reports to the Information Security function and works closely with internal teams and IT security teams to enhance security measures and drive innovative solutions.

Technical Impact: The role has a significant impact on cloud service delivery and security, with the potential to influence the firm's overall security posture and client satisfaction.

Growth Opportunities:

Technical Specialization: Develop expertise in cloud technologies and their applications, with the opportunity to specialize in specific areas such as cloud security, architecture, or DevOps.
Leadership Roles: With experience and demonstrated success, there may be opportunities to take on leadership roles within the team or the broader Information Security function.
Global Exposure: As part of a global firm, there may be opportunities to work with international clients and teams, gaining exposure to different cultures and markets.

📝 Enhancement Note: This role offers significant opportunities for technical growth and development, with the potential to specialize in specific areas of cloud operations and security. With experience and success, there may also be opportunities for leadership and global exposure.

🌐 Work Environment

Office Type: Modern, collaborative workspaces with a focus on innovation and client service.

Office Location(s): AAC Olivos, Buenos Aires, Argentina

Workspace Context:

Collaborative Environment: The office encourages collaboration and knowledge-sharing, with open-plan workspaces and dedicated team areas.
Technology & Tools: PwC provides employees with access to the latest technology and tools, including cloud-based solutions and collaboration platforms.
Flexible Work Arrangements: The firm offers flexible work arrangements, including remote work and flexible hours, to support work-life balance.

Work Schedule: The role requires a standard work schedule of 40 hours per week, with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: PwC offers a modern, collaborative work environment with a focus on innovation and client service. The firm provides employees with access to the latest technology and tools, and offers flexible work arrangements to support work-life balance.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate technical skills and problem-solving abilities.
Technical Phone Screen: A short phone call to discuss technical skills, experience, and career goals.
On-site Interview: A face-to-face interview with the hiring manager and team members to discuss the role, technical skills, and cultural fit.
Final Decision: A final decision will be made based on the interview and assessment results.

Portfolio Review Tips:

Highlight relevant cloud operations and security projects, demonstrating problem-solving skills and innovative approaches.
Include any relevant customer escalation case studies, demonstrating effective relationship management and communication skills.
Showcase technical expertise through code samples, scripts, or automation tools used for cloud resource deployment and management.

Technical Challenge Preparation:

Brush up on Azure infrastructure, security, and operations concepts.
Review cloud security best practices and incident response procedures.
Prepare for questions on cloud architecture, design patterns, and problem-solving in cloud technologies.

ATS Keywords: (See the comprehensive list at the end of this document)

📝 Enhancement Note: The interview process for this role is designed to evaluate technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their cloud operations and security experience, as well as their approach to problem-solving and innovation.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

Microsoft Azure (mandatory)
GCP and AWS (preferred)

Infrastructure Tools:

Terraform, Vault, Consul (mandatory)
Kubernetes, Docker, Rancher, Prisma Cloud Compute (mandatory)
Datadog, Splunk, Azure Monitor (mandatory)
Git, GitHub (mandatory)

Automation Tools:

Azure DevOps (mandatory)
PowerShell, Azure CLI (mandatory)
Other automation tools (preferred)

📝 Enhancement Note: This role requires a strong focus on Microsoft Azure infrastructure and operations, with experience in related tools and platforms. Familiarity with multiple cloud platforms and automation tools is a significant advantage.

👥 Team Culture & Values

Cloud Operations Values:

Security-First: Prioritize security in all aspects of cloud operations and service delivery.
Innovation: Drive innovative approaches to improve cloud service delivery and problem-solve in cloud technologies.
Collaboration: Work effectively with internal teams and IT security teams to enhance security measures and drive innovative solutions.
Continuous Learning: Stay up-to-date with the latest cloud technologies, trends, and best practices.

Collaboration Style:

Cross-Functional Collaboration: Work closely with internal teams and IT security teams to enhance security measures and drive innovative solutions.
Knowledge-Sharing: Encourage knowledge-sharing and technical mentoring to support the growth and development of team members.
Continuous Improvement: Continuously improve cloud operations and security processes to enhance service delivery and client satisfaction.

📝 Enhancement Note: PwC's cloud operations team values security, innovation, collaboration, and continuous learning. The team encourages knowledge-sharing and continuous improvement to enhance service delivery and client satisfaction.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Security: Stay up-to-date with the latest cloud security threats, trends, and best practices.
Incident Response: Develop and maintain incident response plans to ensure effective and timely response to security incidents.
Cloud Migration: Assist clients in migrating to the cloud, ensuring secure and efficient deployment of cloud resources.
Cloud Optimization: Continuously optimize cloud resources to improve performance, scalability, and cost-efficiency.

Learning & Development Opportunities:

Technical Training: Participate in technical training and certification programs to develop expertise in cloud technologies and their applications.
Conferences & Events: Attend industry conferences and events to stay up-to-date with the latest trends and best practices in cloud operations and security.
Mentoring & Coaching: Seek mentoring and coaching opportunities to support professional growth and development.

📝 Enhancement Note: This role presents significant technical challenges and growth opportunities in cloud operations and security. Candidates should be prepared to stay up-to-date with the latest trends and best practices, and to continuously develop their technical skills and expertise.

💡 Interview Preparation

Technical Questions:

Cloud Operations: Describe your experience with cloud operations and security, including any relevant projects or case studies.
Incident Response: Walkthrough your approach to incident response, including preparation, detection, and resolution strategies.
Cloud Architecture: Discuss your understanding of cloud architecture, design patterns, and best practices.
Problem-Solving: Present a challenging cloud operations or security problem you've faced and how you approached it.

Company & Culture Questions:

PwC Culture: Describe what you understand about PwC's culture and values, and how you would contribute to the team.
Client Service: Explain your approach to client service and how you would ensure client satisfaction in this role.
Teamwork: Describe your experience working with diverse teams and how you would collaborate with internal teams and IT security teams.

Portfolio Presentation Strategy:

Cloud Operations Projects: Highlight relevant cloud operations and security projects, demonstrating problem-solving skills and innovative approaches.
Customer Escalation Case Studies: Include any relevant customer escalation case studies, demonstrating effective relationship management and communication skills.
Technical Deep Dive: Prepare a deep dive into a specific cloud technology or tool, demonstrating your technical expertise and understanding.

📝 Enhancement Note: The interview process for this role is designed to evaluate technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their cloud operations and security experience, as well as their approach to problem-solving, innovation, and client service.

📌 Application Steps

To apply for this Cloud Operations - US Client (Olivos/Barracas) position at PwC:

Submit Your Application: Click on the application link provided and submit your resume and cover letter.
Prepare Your Portfolio: Highlight relevant cloud operations and security projects, demonstrating problem-solving skills and innovative approaches. Include any relevant customer escalation case studies, and prepare a deep dive into a specific cloud technology or tool.
Research PwC: Familiarize yourself with PwC's culture, values, and client service approach. Prepare for questions on your understanding of the firm and how you would contribute to the team.
Prepare for Technical Interviews: Brush up on Azure infrastructure, security, and operations concepts. Review cloud security best practices and incident response procedures. Prepare for technical questions on cloud architecture, design patterns, and problem-solving in cloud technologies.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

ATS Keywords:

Programming Languages:

PowerShell
Azure CLI
JSON

Cloud Platforms:

Microsoft Azure (mandatory)
GCP and AWS (preferred)

Infrastructure Tools:

Terraform
Vault
Consul
Kubernetes
Docker
Rancher
Prisma Cloud Compute
Datadog
Splunk
Azure Monitor
Git
GitHub

Methodologies & Frameworks:

ITIL processes (preferred)
DevOps concepts (mandatory)
Azure DevOps (mandatory)

Soft Skills:

Excellent communication and consulting skills
Advanced English skills
Problem-solving skills
Innovation and creativity
Customer service and relationship management

Industry Terms:

Cloud operations
Cloud security
Incident response
Cloud migration
Cloud optimization
Azure infrastructure
Azure DevOps
PowerShell
Azure CLI
JSON
Terraform
Vault
Consul
Kubernetes
Docker
Rancher
Prisma Cloud Compute
Datadog
Splunk
Azure Monitor
Git
GitHub
ITIL processes
DevOps concepts
Azure DevOps
Customer escalations
Cloud architecture
Cloud service delivery
Cloud security best practices
Technical expertise
Technical documentation
Technical mentoring
Professional development
Continuous learning
Technical certifications
Industry conferences and events
Mentoring and coaching opportunities
Technical interview preparation
Cloud operations projects
Customer escalation case studies
Technical deep dive
Client service
Teamwork
Collaboration
Knowledge-sharing
Continuous improvement
Technical challenges
Growth opportunities
Cloud security threats
Incident response plans
Cloud migration assistance
Cloud optimization strategies
PwC culture
PwC values
Client satisfaction

Cloud Operations - US Client (Olivos/Barracas)