📍 Job Overview

Job Title: Cloud Operations Manager
Company: SHI Locuz Enterprise Solutions Pvt Ltd.
Location: Hyderabad, Telangana, India
Job Type: On-site, Full-time
Category: DevOps, Infrastructure
Date Posted: June 19, 2025
Experience Level: 5-10 years

🚀 Role Summary

Manage and optimize cloud infrastructure across major platforms (AWS, Azure, GCP) to ensure seamless service delivery and high performance.
Collaborate with cross-functional teams to implement best practices in cloud operations and drive improvements in cloud architecture and resource optimization.
Lead and mentor cloud operations teams to foster a culture of continuous improvement and innovation.
Oversee incident response and problem resolution, ensuring effective root cause analysis and minimal downtime.
Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met.

📝 Enhancement Note: This role requires a strong background in cloud operations, service management, and delivering high-quality cloud services at scale. Familiarity with ITIL, DevOps, and Agile methodologies is essential for success in this position.

💻 Primary Responsibilities

Oversee and manage cloud operations to ensure seamless service delivery and optimized performance.
Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP).
Proven experience in cloud operations, service management, and delivering high-quality cloud services on a large scale.
Coordinate and collaborate with cross-functional teams to implement best practices in cloud operations.
Manage incident response, problem resolution, and ensure effective root cause analysis.
Implement cloud automation and orchestration processes to streamline operations and improve efficiency.
Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met.
Lead and mentor cloud operations teams, fostering a culture of continuous improvement and innovation.
Develop and maintain operational documentation, including runbooks, incident reports, and operational procedures.
Familiarity with ITIL, DevOps, and Agile methodologies, as well as strong knowledge of cloud-native technologies, microservices, and containers (e.g., Kubernetes, Docker).
Proficiency in scripting languages (e.g., Python, Bash) for automation and orchestration.

📝 Enhancement Note: This role requires a deep understanding of cloud infrastructure, operations, and management. Candidates should have a proven track record of managing cloud environments at scale and driving improvements in cloud architecture and resource optimization.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: 5-6 years of experience in cloud operations, service management, and delivering high-quality cloud services on a large scale.

Required Skills:

Proven experience managing AWS infrastructure in enterprise environments.
Strong understanding of ITSM and ITIL principles and their practical application.
Excellent leadership and team management skills.
Effective communication and collaboration abilities.
Proficiency in cloud-native technologies, microservices, and containers (e.g., Kubernetes, Docker).
Familiarity with ITIL, DevOps, and Agile methodologies.
Strong knowledge of cloud automation and orchestration processes.
Experience with incident response, problem resolution, and root cause analysis.
Ability to monitor cloud performance, security, and compliance.

Preferred Skills:

Experience with Azure and GCP cloud platforms.
Familiarity with cloud security best practices and compliance frameworks.
Knowledge of capacity planning and disaster recovery procedures for cloud infrastructure.
Experience with cloud cost management and optimization techniques.
Ability to stay up-to-date with the latest cloud technologies and trends.

📝 Enhancement Note: Candidates should have a strong background in cloud operations and service management, with a proven track record of driving improvements in cloud architecture and resource optimization. Familiarity with ITIL, DevOps, and Agile methodologies is essential for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Cloud infrastructure management projects demonstrating experience in managing AWS, Azure, or GCP environments.
Incident response case studies showcasing problem resolution, root cause analysis, and minimal downtime.
Cloud automation and orchestration projects highlighting streamlined operations and improved efficiency.
Cloud security and compliance projects showcasing monitoring, performance optimization, and user experience enhancement.

Technical Documentation:

Cloud operations runbooks detailing procedures for managing cloud infrastructure, incident response, and problem resolution.
Incident reports documenting cloud incidents, root causes, and resolution steps.
Operational procedures outlining cloud automation, orchestration, and security processes.
Cloud performance and security metrics demonstrating consistent SLA and KPI adherence.

📝 Enhancement Note: Candidates should provide specific examples of cloud infrastructure management, incident response, automation, and security projects that demonstrate their ability to manage cloud environments at scale and drive improvements in cloud architecture and resource optimization.

💵 Compensation & Benefits

Salary Range: INR 2,000,000 - 2,500,000 per annum (Based on experience and market standards for cloud operations managers in Hyderabad)

Benefits:

Competitive salary package.
Performance-based bonuses and incentives.
Health, dental, and vision insurance.
Retirement savings plans.
Employee stock options (ESOP).
Professional development opportunities.
Flexible work arrangements.

Working Hours: Full-time, 40 hours per week, with flexible scheduling for incident response and maintenance windows.

📝 Enhancement Note: The salary range for this role is based on market standards for cloud operations managers in Hyderabad, with regional adjustments for cost of living and experience level. Benefits include competitive compensation packages, health insurance, retirement savings plans, and professional development opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology and Software Development

Company Size: Medium (100-250 employees)

Founded: 2010

Team Structure:

Cloud Operations: 10-15 members, specialized in cloud infrastructure management, service management, and automation.
Development: 50-60 members, responsible for software development, testing, and deployment.
Design: 10-15 members, focused on user experience design, interface development, and graphic design.
Marketing: 10-15 members, handling marketing strategies, customer acquisition, and brand management.
Sales: 10-15 members, responsible for business development, client relations, and revenue growth.

Development Methodology:

Agile/Scrum methodologies for software development and cloud operations.
Bi-weekly sprint planning and retrospectives.
Code reviews, testing, and quality assurance practices.
Deployment strategies, CI/CD pipelines, and server management.

Company Website: www.locuz.com

📝 Enhancement Note: SHI Locuz Enterprise Solutions Pvt Ltd. operates in the technology and software development industry, with a medium-sized team consisting of cloud operations, development, design, marketing, and sales departments. The company follows Agile/Scrum methodologies for software development and cloud operations, with a focus on collaboration, continuous improvement, and customer satisfaction.

📈 Career & Growth Analysis

Cloud Operations Manager Career Level: This role involves managing cloud infrastructure, service management, and driving improvements in cloud architecture and resource optimization. The ideal candidate will have 5-10 years of experience in cloud operations, with a proven track record of managing cloud environments at scale.

Reporting Structure: The Cloud Operations Manager will report directly to the Head of Cloud Operations and work closely with cross-functional teams, including development, design, marketing, and sales.

Technical Impact: This role will have a significant impact on the company's cloud infrastructure, service delivery, and overall performance. The Cloud Operations Manager will be responsible for ensuring that cloud environments are efficient, secure, scalable, and fully operational to meet the business and technological needs of the organization.

Growth Opportunities:

Technical Leadership: As the Cloud Operations Manager gains experience and demonstrates strong performance, they may have the opportunity to move into a technical leadership role, such as Senior Cloud Operations Manager or Director of Cloud Operations.
Architecture and Design: With a deep understanding of cloud infrastructure and a proven track record of driving improvements in cloud architecture and resource optimization, the Cloud Operations Manager may have the opportunity to move into a cloud architecture or design role.
Product Management: As the Cloud Operations Manager gains experience in managing cloud environments and driving improvements in cloud architecture and resource optimization, they may have the opportunity to move into a product management role, focusing on cloud-based products or services.

📝 Enhancement Note: The Cloud Operations Manager role offers significant opportunities for career growth and development within the cloud operations, architecture, and design domains. With a strong performance track record, candidates may have the opportunity to move into technical leadership, architecture, or product management roles.

🌐 Work Environment

Office Type: Modern, collaborative workspace with open-plan offices, dedicated meeting rooms, and breakout areas.

Office Location(s): Krishe Sapphire, Madhapur, Hyderabad, Telangana, India

Workspace Context:

Collaborative workspace with open-plan offices, dedicated meeting rooms, and breakout areas for team discussions and brainstorming sessions.
State-of-the-art development tools and multiple monitors available for cloud operations tasks.
Cross-functional collaboration with development, design, marketing, and sales teams to ensure seamless service delivery and optimized performance.

Work Schedule: Full-time, 40 hours per week, with flexible scheduling for incident response and maintenance windows.

📝 Enhancement Note: SHI Locuz Enterprise Solutions Pvt Ltd. offers a modern, collaborative workspace with open-plan offices, dedicated meeting rooms, and breakout areas for team discussions and brainstorming sessions. The company provides state-of-the-art development tools and multiple monitors for cloud operations tasks, fostering a collaborative work environment that encourages cross-functional teamwork and seamless service delivery.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss the candidate's experience, qualifications, and career goals.
Technical Assessment: A hands-on assessment of the candidate's cloud operations, service management, and automation skills.
On-site Interview: A face-to-face interview with the hiring manager and cross-functional team members to discuss the candidate's technical expertise, leadership skills, and cultural fit.
Final Decision: A final decision will be made based on the candidate's performance throughout the interview process.

Portfolio Review Tips:

Cloud infrastructure management projects: Highlight experience in managing AWS, Azure, or GCP environments, with a focus on scalability, performance optimization, and security.
Incident response case studies: Demonstrate problem resolution, root cause analysis, and minimal downtime.
Cloud automation and orchestration projects: Showcase streamlined operations, improved efficiency, and user experience enhancement.
Cloud security and compliance projects: Highlight monitoring, performance optimization, and user experience enhancement.

Technical Challenge Preparation:

Cloud operations and service management: Brush up on cloud infrastructure management, incident response, automation, and security best practices.
Cloud-native technologies, microservices, and containers: Familiarize yourself with Kubernetes, Docker, and other relevant technologies.
Scripting languages: Refresh your knowledge of Python, Bash, or other relevant scripting languages for automation and orchestration.
ITIL, DevOps, and Agile methodologies: Review the principles and practical applications of these methodologies in cloud operations and service management.

ATS Keywords: AWS, Azure, GCP, cloud operations, service management, ITIL, DevOps, Agile, microservices, containers, Kubernetes, Docker, incident response, automation, scripting languages, cloud security, compliance, leadership, team management, communication, collaboration.

📝 Enhancement Note: The interview process for the Cloud Operations Manager role includes a phone screen, technical assessment, on-site interview, and final decision. Candidates should focus on their cloud operations, service management, and automation skills, as well as their leadership, communication, and collaboration abilities. Familiarity with cloud-native technologies, microservices, and containers, as well as scripting languages and relevant methodologies, is essential for success in this role.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

AWS: Amazon Web Services, including EC2, RDS, S3, and other relevant services.
Azure: Microsoft Azure, including Virtual Machines, Azure SQL Database, Azure Storage, and other relevant services.
GCP: Google Cloud Platform, including Compute Engine, Cloud SQL, Cloud Storage, and other relevant services.

Cloud Operations Tools:

CloudWatch: AWS cloud monitoring and observability service for infrastructure, applications, and services.
Azure Monitor: Azure cloud monitoring service for infrastructure, applications, and services.
Stackdriver: Google Cloud Platform monitoring and observability service for infrastructure, applications, and services.
Prometheus: Open-source monitoring and alerting toolkit for cloud-native applications and services.
Grafana: Open-source visualization and alerting tool for time series data, including cloud infrastructure and application metrics.

Cloud Automation and Orchestration Tools:

Terraform: Infrastructure as Code (IaC) software tool for managing and provisioning cloud infrastructure.
Ansible: Automation and configuration management tool for cloud infrastructure and applications.
Puppet: Configuration automation platform for managing and automating cloud infrastructure and applications.
CloudFormation: AWS infrastructure as code (IaC) service for provisioning and managing AWS resources.
Azure Resource Manager (ARM): Azure infrastructure as code (IaC) service for provisioning and managing Azure resources.
Google Cloud Deployment Manager: Google Cloud Platform infrastructure as code (IaC) service for provisioning and managing GCP resources.

Scripting Languages:

Python: High-level, interpreted, and general-purpose programming language for cloud automation, orchestration, and scripting.
Bash: Shell scripting language for cloud automation, orchestration, and system administration tasks.
PowerShell: Shell scripting language for Windows-based cloud automation, orchestration, and system administration tasks.

📝 Enhancement Note: The technology stack for the Cloud Operations Manager role includes AWS, Azure, and GCP cloud platforms, as well as relevant cloud operations, automation, and orchestration tools. Familiarity with these technologies, as well as scripting languages such as Python and Bash, is essential for success in this role.

👥 Team Culture & Values

Cloud Operations Values:

Customer-centric: Focus on delivering high-quality cloud services that meet the business and technological needs of the organization.
Innovation-driven: Continuously improve cloud architecture, automation, and resource optimization to drive business growth and competitive advantage.
Collaborative: Work closely with cross-functional teams, including development, design, marketing, and sales, to ensure seamless service delivery and optimized performance.
Performance-focused: Monitor cloud performance, security, and compliance to ensure consistent SLA and KPI adherence.
Security-conscious: Implement and maintain robust cloud security measures to protect data, applications, and infrastructure.

Collaboration Style:

Cross-functional integration: Work closely with development, design, marketing, and sales teams to ensure seamless service delivery and optimized performance.
Code review culture: Collaborate with development teams to review and provide feedback on cloud infrastructure, automation, and security best practices.
Peer programming practices: Work with team members to share knowledge, skills, and best practices in cloud operations, service management, and automation.
Knowledge sharing: Participate in team meetings, workshops, and training sessions to share knowledge, skills, and best practices in cloud operations, service management, and automation.

📝 Enhancement Note: The cloud operations team at SHI Locuz Enterprise Solutions Pvt Ltd. values customer-centricity, innovation, collaboration, performance focus, and security consciousness. The team fosters a collaborative work environment with cross-functional integration, code review culture, peer programming practices, and knowledge sharing.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud infrastructure management: Design, implement, and maintain scalable, secure, and highly available cloud infrastructure across major platforms (AWS, Azure, GCP).
Incident response and problem resolution: Develop and implement incident response and problem resolution processes to minimize downtime and ensure business continuity.
Cloud automation and orchestration: Streamline cloud operations and improve efficiency through automation and orchestration processes.
Cloud security and compliance: Implement and maintain robust cloud security measures to protect data, applications, and infrastructure, ensuring consistent compliance with industry standards and regulations.
Emerging cloud technologies: Stay up-to-date with the latest cloud technologies and trends, and recommend and implement new tools and technologies to improve cloud infrastructure and operations.

Learning & Development Opportunities:

Cloud technology specialization: Pursue certifications and specializations in cloud technologies, such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Cloud Certified - Professional Cloud Architect.
Conference attendance: Attend industry conferences, such as AWS re:Invent, Microsoft Ignite, or Google Cloud Next, to learn from experts, network with peers, and gain insights into emerging cloud technologies and trends.
Technical mentorship: Seek mentorship from experienced cloud operations professionals to gain insights into best practices, industry trends, and career development opportunities.
Leadership development: Participate in leadership development programs and workshops to enhance communication, collaboration, and team management skills.

📝 Enhancement Note: The technical challenges for the Cloud Operations Manager role include cloud infrastructure management, incident response and problem resolution, cloud automation and orchestration, cloud security and compliance, and emerging cloud technologies. The learning and development opportunities for this role include cloud technology specialization, conference attendance, technical mentorship, and leadership development.

💡 Interview Preparation

Technical Questions:

Cloud infrastructure management: Describe your experience managing cloud infrastructure across major platforms (AWS, Azure, GCP). What were some of the challenges you faced, and how did you overcome them?
Incident response and problem resolution: Walk us through a challenging incident you've responded to in the past. How did you identify the root cause, and what steps did you take to resolve the issue and prevent future occurrences?
Cloud automation and orchestration: Explain your experience with cloud automation and orchestration processes. What tools and technologies have you used, and what were the outcomes?
Cloud security and compliance: Describe your approach to cloud security and compliance. What measures have you implemented to protect data, applications, and infrastructure, and how do you ensure consistent compliance with industry standards and regulations?

Company & Culture Questions:

Cloud operations culture: How do you ensure that cloud operations align with the company's overall business strategy and objectives?
Cross-functional collaboration: Describe your experience working with cross-functional teams, including development, design, marketing, and sales. How do you ensure seamless service delivery and optimized performance?
Performance metrics and optimization: How do you monitor cloud performance, security, and compliance? What metrics do you use to measure success, and how do you optimize performance over time?

Portfolio Presentation Strategy:

Cloud infrastructure management projects: Highlight your experience in managing cloud infrastructure across major platforms (AWS, Azure, GCP). Focus on scalability, performance optimization, and security.
Incident response case studies: Demonstrate problem resolution, root cause analysis, and minimal downtime. Emphasize your ability to manage incidents and ensure business continuity.
Cloud automation and orchestration projects: Showcase streamlined operations, improved efficiency, and user experience enhancement. Highlight your ability to automate and orchestrate cloud infrastructure and applications.
Cloud security and compliance projects: Highlight monitoring, performance optimization, and user experience enhancement. Emphasize your ability to implement and maintain robust cloud security measures and ensure consistent compliance with industry standards and regulations.

📝 Enhancement Note: The interview process for the Cloud Operations Manager role includes technical and company/culture questions, as well as a portfolio presentation strategy. Candidates should focus on their cloud infrastructure management, incident response, automation, and security skills, as well as their leadership, communication, and collaboration abilities. Familiarity with cloud-native technologies, microservices, and containers, as well as scripting languages and relevant methodologies, is essential for success in this role.

📌 Application Steps

To apply for this Cloud Operations Manager position:

Update your resume: Highlight your experience in cloud operations, service management, and automation, as well as your leadership, communication, and collaboration skills.
Prepare your portfolio: Showcase your cloud infrastructure management, incident response, automation, and security projects, focusing on scalability, performance optimization, and user experience enhancement.
Research the company: Familiarize yourself with SHI Locuz Enterprise Solutions Pvt Ltd.'s technology stack, cloud operations processes, and company culture.
Prepare for the interview: Review the technical and company/culture questions, and practice your responses using the portfolio presentation strategy outlined above.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and cloud operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Cloud Operations Manager